Datagate Telecom Billing
Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.
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ServoDesk
Discover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes.
- Handle multiple communication channels through a single interface.
- Access to tickets is controlled based on roles.
- Automatic ticket creation and acknowledgment via email integration.
- Comprehensive reporting tools paired with interactive dashboards.
- A customer portal tailored to specific roles.
- Easy-to-implement business rules and workflows to facilitate automation.
- APIs available for seamless integration with external software.
We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.
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Skybill Utility Billing
Meter Management System
Microsoft Dynamics Foundation
âť– Oversee metering devices including their locations, serial numbers, and operational status.
âť– Automatically retrieve meter readings through M-Bus gateways for efficiency.
âť– Alternatively, you can upload meter readings from MDM systems or Excel files.
âť– Built on the robust Microsoft Dynamics 365 Business Central platform.
âť– Features a user-friendly and intuitive interface for seamless navigation.
âť– Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription.
Tariffs & Rating Cloud Service
âť– Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs.
âť– Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating.
âť– Supports both postpaid and prepaid billing options for flexibility.
âť– Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts.
âť– Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually.
âť– Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks.
âť– Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions.
âť– Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility.
âť– This adaptability makes it perfect for managing utility billing from virtually anywhere.
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Diversified Billing
Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions.
With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year.
The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology.
Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed.
Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.
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