QEval
QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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Azavista
Azavista serves as a comprehensive event management platform that enhances the experience for conference organizers and simplifies the logistics of venue planning. It boasts a plethora of scalable features, including the capability to send tailored notifications to designated guests and establish maximum limits on attendance numbers.
Additionally, those who have not pre-registered can conveniently sign up on the spot through the 'Onsite Registration' feature, which also allows for instant badge printing directly from the application.
This platform is specifically crafted to maximize efficiency for event organizers, offering a variety of in-app tools and flexible integration options that allow for seamless connectivity with existing CRM systems and marketing automation tools. By employing Azavista, event professionals can significantly reduce administrative burdens and focus on delivering memorable experiences for their attendees.
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Wordly
Wordly provides AI-driven translation and interpretation services tailored for a variety of events, including in-person, virtual, hybrid, and mixed formats. Users can seamlessly translate speakers into audio and captions across more than 25 languages without needing specialized equipment or live interpreters. Additionally, Wordly features audio translation, transcription services, and video subtitles to enhance communication.
Participants are able to select their preferred translation language and access live translations and captions conveniently via their smartphones, tablets, or computers. This service operates around the clock and is compatible with all leading event management and video conferencing platforms. By utilizing Wordly, organizations can easily and cost-effectively boost inclusion, engagement, productivity, and accessibility within their events.
With a clientele that includes over 600 businesses and a reach of 1.5 million individuals spanning sectors such as technology, finance, healthcare, education, and non-profits, Wordly demonstrates its versatility and effectiveness. Accessible through an annual subscription, pricing is determined by usage hours and the number of users, ensuring flexibility for various organizational needs. This innovative solution continues to shape the landscape of multilingual communication in diverse settings.
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RSI STAR
RSI STAR is a cutting-edge platform designed for remote simultaneous interpretation, accommodating online, on-site, or hybrid events by allowing interpreters to join from diverse locations. Attendees can easily download the app on their smartphones to receive interpreted audio in their desired language, complemented by AI-generated subtitles that are accurately recognized and translated. This feature enables interpreters to offer their services without the necessity of being physically present at the event, granting audiences the convenience of accessing audio interpretation from any corner of the globe. Our dedication to providing exceptional interpretation services is reinforced by a team of experienced professionals with diverse industry knowledge. The app includes several notable features, such as remote interpretation functionalities, AI-generated subtitles that align with venue audio, real-time translations supported by Microsoft technologies, and a live chat option that fosters engagement among participants. By utilizing these state-of-the-art tools, we significantly enrich the experience for both interpreters and attendees, ensuring that everyone involved can fully engage with the content being presented. In this way, RSI STAR sets a new standard in the interpretation industry, combining technology with expert knowledge for optimal communication.
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