What is Verint Workforce Management?

Discover the workforce management solution that boasts the highest levels of customer satisfaction. WFM is designed for simplicity, making it an effective tool that enhances both employee and customer interactions while supporting your business objectives.

We've transformed the user experience to ensure that managing WFM is straightforward, even amid complexity. You can trust that your scheduling will align the right personnel with the appropriate time slots, ensuring that customer needs remain the primary focus.

Our user-friendly interface has been refined to retain essential features while enhancing ease of use. This contemporary cloud-based platform is tailored to streamline routine tasks, recognizing the value of an intuitive design. Our cohesive interface encompasses all necessary functionalities, delivering an improved overall experience. Are you prepared to enjoy enhanced visualizations that empower managers to access all relevant information without the hassle of switching between screens? With our solution, you can expect a more organized and efficient workflow.

Integrations

No integrations listed.

Screenshots and Video

Verint Workforce Management Screenshot 1

Company Facts

Company Name:
Verint
Date Founded:
1994
Company Location:
United States
Company Website:
www.verint.com/workforce-management-solutions-wfm-software/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Verint Workforce Management Categories and Features

Workforce Optimization (WFO) Software

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Workforce Management Software

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce