Qminder
Globally, businesses incur significant financial losses each year as a result of lengthy wait times. When customers experience inefficiencies in queue management, they are less inclined to stay loyal or recommend the establishment to others. It's vital to assess how different departments and locations perform, keeping a close eye on wait times and the number of customers in line. Equip your team with the necessary tools to enhance customer service, while also recognizing their accomplishments and pinpointing opportunities for improvement. Performance metrics can be easily tracked and disseminated, with service reports serving as an effective means to analyze key performance indicators and gauge the success of your service approach. Offering a virtual waiting list through customers' phones can significantly reduce physical line-ups, allowing them to wait comfortably in their vehicles, at home, or even outdoors. Keeping customers informed with real-time updates about their wait status and other relevant information is essential. Additionally, fostering communication with customers to gather their feedback can provide valuable insights for ongoing enhancements. By addressing these aspects, you can create a more efficient and satisfying experience for your clientele.
Learn more
Kognition
Kognition delivers cutting-edge security technology powered by AI that ensures consistent and proactive threat detection, all while being significantly more cost-effective than traditional security measures. By integrating effortlessly with current systems, we enable organizations to identify potential risks—such as the display of weapons or the formation of crowds—and alert security teams regarding unauthorized individuals and VIPs. This innovative solution not only minimizes IT costs but also decreases the reliance on additional security staff, thereby improving the efficiency of incident responses. Additionally, Kognition provides comprehensive security reporting and enhanced visibility across various sectors, including K-12 education, commercial real estate, and heavily regulated industries. Ultimately, our technology empowers organizations to create safer environments, making security more accessible and manageable than ever before.
Learn more
Viseum
Effortlessly monitor and track individuals and vehicles of interest with our cutting-edge Software Technology Services. Our state-of-the-art Intelligent CCTV Cameras ensure that no important video footage gets missed by automatically capturing events as they occur. Utilizing our sophisticated Video Analytics Software, incidents are not only detected but also verified on their own, while simultaneously indexing, re-identifying, and cross-referencing individuals, faces, vehicles, and license plates. The information gathered can be securely transmitted and stored, facilitating quick responses and comprehensive investigations. Our globally patented AI technology transforms the landscape of automated surveillance for both people and vehicles, providing the most effective long-term deterrent against crime. This innovation effectively addresses the limitations of relying on manpower to monitor cameras, standalone CCTV systems, and conventional security patrols. Acting as the technological backbone of Viseum® Community SafetyWatch®, we have gained international recognition for delivering unparalleled Intelligent CCTV Product Solutions. Our dedication lies in effectively tackling the security and surveillance challenges our clients face, ensuring their sense of security and tranquility. In an era where safety is crucial, our technology proves to be an invaluable resource for communities and organizations, reinforcing their commitment to protection. Moreover, as threats evolve, our solutions adapt, continuously providing enhanced safety measures that meet the ever-changing landscape of security needs.
Learn more
Genetec Omnicast
Security Center Omnicast is an advanced video management system (VMS) that leverages IP technology to optimize the use of video surveillance. It offers a holistic view of incidents, promoting faster reactions and better decision-making. The system's flexible architecture and efficient streaming reduce both storage needs and network strain. Furthermore, it easily scales up, supports the latest camera technologies and analytics, and provides important operational insights. Integrated within the Genetec™ Security Center platform, Omnicast facilitates the fusion of video monitoring with access control, intrusion detection, communication systems, and other services. By using Omnicast, organizations can oversee all video-related tasks effortlessly, allowing for rapid responses to emerging situations from a unified, scalable platform. Its intuitive interface empowers operators to retrieve detailed information without feeling overwhelmed by complexities. Additionally, users can enrich their surveillance capabilities through interactive maps and custom dashboards, keeping their teams informed about both the specifics and the locations of ongoing incidents. This all-encompassing methodology significantly enhances the effectiveness and dynamism of your video surveillance system, making it an essential asset for ensuring safety and security. Ultimately, Omnicast not only streamlines operations but also transforms the way organizations approach security management.
Learn more