List of Viable Integrations
This is a list of platforms and tools that integrate with Viable. This list is updated as of April 2025.
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Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.
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Salesforce
Salesforce
Maximize sales productivity and strengthen customer relationships effortlessly.Salesforce enables sales teams to maximize their productivity and achieve their goals more effectively. As the premier CRM solution worldwide, Salesforce transcends basic capabilities. It provides teams with vital resources aimed at broadening their client bases, uncovering new opportunities, and closing deals rapidly from virtually anywhere. The platform features an impressive selection of tools, including contact management, opportunity tracking, lead oversight, email integration, report generation, sales forecasting, and file synchronization and sharing, to name just a few. This allows you to invest less time navigating through spreadsheets and more time concentrating on your core business activities. Without the need for any extra hardware or software, our intuitive setup guide empowers you to streamline sales workflows and resolve customer inquiries in just a few minutes. By connecting data across sales, service, and marketing, you can deliver seamless and tailored experiences to your customers. This holistic view of each client encompasses their accounts, interaction history, and connections. Additionally, incorporating social data can significantly enhance your understanding of customer behaviors and preferences, providing you with a competitive edge in the market. Ultimately, Salesforce not only boosts sales efficiency but also fosters stronger customer relationships through insightful data analytics. -
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A key player in the field of survey solutions, handling an impressive 20 million inquiries daily, can help you maintain a competitive edge by authentically understanding your customers' viewpoints. Engaging with customers through satisfaction surveys allows you to connect with them at various touchpoints, uncovering their wants, needs, and expectations. By utilizing employee feedback, you can directly measure the effectiveness of your strategies and identify areas for improvement. Whether you are assessing workforce satisfaction, conducting thorough evaluations, or distributing compliance surveys, insights from employee surveys are invaluable for anyone in HR or leadership roles. You can easily tap into global opinions, as market research surveys streamline the feedback collection process from both existing and prospective customers, while also enabling you to assess concepts and gauge brand awareness. Join the ranks of the 98% of Fortune 500 companies that rely on SurveyMonkey for insights driven by the collective voice of the people. With tools that allow you to analyze trends and preferences effectively, you can make well-informed decisions that propel your success even further. By leveraging these insights, organizations can better align their strategies with customer expectations and significantly enhance their overall performance.
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Easily connect your applications and optimize your workflows with minimal effort. Tailored for individuals with hectic lifestyles, Zapier automates the movement of data between your web apps, enabling you to focus on your priorities. With just a few simple clicks, you can link your online tools for smooth data exchange. Information transitions seamlessly between your applications through automated processes termed Zaps. Speed up your projects and elevate productivity, all without needing coding expertise. Discover how Zapier makes automation accessible to everyone. Keep utilizing your favorite tools while enjoying the broad connectivity provided by Zapier, which integrates with more web applications than any other platform and continuously adds new ones every week. Our system is compatible with widely-used applications like Facebook Lead Ads, Slack, QuickBooks, Google Sheets, Google Docs, and many others! The user-friendly editor supports self-service automation, allowing you to create Zaps independently, without the need for a developer. Take advantage of Zapier’s built-in features to develop powerful workflows without depending on extra services. With over 3 million users relying on Zapier to manage their repetitive tasks efficiently, it's clear that the platform is trusted. Additionally, Zapier Agents enable businesses to automate real-world tasks by creating custom AI-driven assistants, which boosts both efficiency and creativity. As a result, Zapier not only streamlines automation but also broadens the scope of collaborative potential for teams, paving the way for innovative solutions.
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Intercom stands out as a premier customer service platform powered by AI, enabling businesses to deliver customized and efficient support across multiple communication channels. Founded in 2011, the company offers a diverse set of tools, including the Fin AI Agent, which provides immediate and accurate responses to customer inquiries at any time. Moreover, its platform features AI Copilot, which supports agents with real-time solutions, alongside AI Analyst, which offers critical insights and recommendations for customer support leadership. Serving over 25,000 organizations globally, including prominent companies like Atlassian, Amazon, and Microsoft, Intercom processes upwards of 500 million messages each month, greatly enhancing customer engagement and operational productivity. Headquartered in San Francisco, and with additional locations in Chicago, Dublin, Sydney, and London, Intercom is dedicated to the ongoing evolution of the customer service sector, ensuring they meet the changing demands of their clients. Their strong emphasis on innovation not only keeps them ahead in the industry but also fosters a culture of growth and adaptability. This commitment to progress is what sets Intercom apart as a leader in customer service solutions.
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Create and share captivating online surveys and forms effortlessly with Typeform, a versatile solution designed for professionals involved in data gathering. Users can design an array of forms, such as customer feedback surveys, quizzes, contact forms, and suggestion boxes, all tailored to meet specific needs. The platform’s intuitive and visually appealing interface allows for easy personalization of forms, helping users collect vital information while receiving instant updates on any changes made. Moreover, with over 500 integrations available, Typeform simplifies the process of data management and provides comprehensive analytics for immediate insight into the gathered information. As a result, Typeform proves to be a powerful and indispensable tool for boosting user interaction and satisfaction. Additionally, its adaptability makes it suitable for various industries looking to enhance their data collection strategies.
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Front
Front
Elevate teamwork and deliver exceptional customer service effortlessly.Front is a comprehensive customer service solution designed to enhance teamwork and collaboration. This robust platform empowers more than 9,000 businesses, including yours, to achieve exceptional five-star service effortlessly. By streamlining communication and integrating various tools, Front ensures that customer interactions are both efficient and effective. -
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GPT-4
OpenAI
Revolutionizing language understanding with unparalleled AI capabilities.The fourth iteration of the Generative Pre-trained Transformer, known as GPT-4, is an advanced language model expected to be launched by OpenAI. As the next generation following GPT-3, it is part of the series of models designed for natural language processing and has been built on an extensive dataset of 45TB of text, allowing it to produce and understand language in a way that closely resembles human interaction. Unlike traditional natural language processing models, GPT-4 does not require additional training on specific datasets for particular tasks. It generates responses and creates context solely based on its internal mechanisms. This remarkable capacity enables GPT-4 to perform a wide range of functions, including translation, summarization, answering questions, sentiment analysis, and more, all without the need for specialized training for each task. The model’s ability to handle such a variety of applications underscores its significant potential to influence advancements in artificial intelligence and natural language processing fields. Furthermore, as it continues to evolve, GPT-4 may pave the way for even more sophisticated applications in the future. -
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Delighted
Delighted
Transform feedback into loyalty with seamless customer experience solutions.Delighted offers a comprehensive solution for enhancing customer experience, catering to both rapidly growing firms and well-established corporations like Allbirds, Instacart, Invision, Opentable, and Affirm, by enabling them to boost customer loyalty through effective feedback mechanisms. Feedback from customers can be seamlessly integrated into your business strategy in a matter of minutes rather than taking weeks. You can effortlessly tailor NPS, CSAT, and CES survey templates using Delighted. Surveys can be dispatched directly to customers through various channels, including email, SMS, in-app notifications, or via a link. Additionally, the platform allows for quick integrations, enabling you to set up surveys and incorporate real-time feedback into your existing systems like Slack, Salesforce, Shopify, Stripe, Hubspot, and many others. Utilize AI-driven survey text analysis along with pre-made reports to identify trends that require urgent attention. Furthermore, you can receive immediate notifications and customizable email digests by department, ensuring that crucial feedback reaches the appropriate team members who can implement necessary changes. This streamlined approach not only enhances customer engagement but also empowers businesses to act swiftly on valuable insights. -
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Nekton.ai
Nekton.ai
Streamline workflows effortlessly with customizable cloud-based automation.Nekton AI enhances your productivity by automating tasks whenever feasible and executing them in the cloud, ensuring accessibility for everyone without the hassle of intricate tools. Getting started with Nekton is straightforward, as it integrates with a multitude of services to optimize both professional and personal workflows. The platform enables you to collect user input and seamlessly incorporate that information into your automated processes. Moreover, you have the option to share your workflow with others through a simple link, allowing them to run it without any need for registration. Nekton AI excels in delivering highly-customized automation, so you won’t have to navigate complicated systems or hire technical experts. You can mix manual and automated tasks within your workflow, allowing for a gradual adoption of automation as per your requirements. Since all operations take place in the cloud, you won’t have to deal with the complexities of infrastructure setup or maintenance. In addition, Nekton also offers the capability to run automation locally on your device or utilize offline services, making it adaptable for efficiently managing small to medium data tasks. This innovative approach not only saves valuable time but also enriches the user experience by providing a seamless automation journey, ultimately fostering greater efficiency and productivity. As a result, Nekton AI empowers individuals and teams alike to streamline their workflows with ease and confidence. -
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Pendo
Pendo
Transform user experiences with insights that drive engagement.Pendo serves as a platform dedicated to enhancing product experiences, enabling software product managers to create offerings that resonate with users. It empowers product teams to explore critical inquiries like "Which features are most popular among customers?" and "Are there any features that users tend to ignore?" Additionally, it helps identify which elements bring joy and which ones lead to frustration or confusion. With these valuable insights, teams can effortlessly implement in-app messages, guides, and walkthroughs without any coding knowledge required, ultimately ensuring users maximize their experience with the products. By utilizing Pendo, you can swiftly pinpoint both the features and processes that elicit positive and negative reactions from users. Furthermore, the platform facilitates guiding users through challenging aspects while promoting the adoption of features that transform them into enthusiastic advocates for your product. This comprehensive approach not only enhances user engagement but also fosters a deeper connection between the product and its audience.
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