What is VitalPBX?

VitalPBX is a comprehensive PBX platform built on Asterisk and designed to operate on Centos 7. This powerful and adaptable platform enables users to effortlessly manage their PBX systems with ease. With an intuitive user interface complemented by helpful tooltips, navigating through the system is straightforward. It is essential for telephony systems to remain vigilant about potential security vulnerabilities and implement measures to mitigate these risks. VitalPBX provides multiple layers of defense to safeguard against cyber threats in the realm of VoIP communications. Moreover, its security features ensure that users can maintain a reliable and secure communication environment.

Pricing

Price Starts At:
$100
Price Overview:
You can purchase individual add-ons with a one-time payment, available through the store on the official website.

You can also license multiple add-ons at once with the licensing plans.
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, VitalPBX provides an API
No integrations listed.

Screenshots and Video

VitalPBX Screenshot 1

Company Facts

Company Name:
VitalPBX
Date Founded:
2017
Company Location:
United States
Company Website:
vitalpbx.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
Android
On-Prem
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Simplified)
English
French
Hebrew
Italian
Portuguese
Russian
Spanish

VitalPBX Categories and Features

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

More VitalPBX Categories

VitalPBX Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Technical Manager
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very poor support

    Date: Mar 04 2025
    Summary

    Couldn't get the product to work despite formal training, very little willingness to offer support, in the end they went completely silent on us. This is one vendor to avoid.

    Positive

    Relatively easy to install, pricing seems to be OK (despite hidden costs), is not very resource-hungry.

    Negative

    Support is virtually inexistent. Certain "free" features do not work at all unless you pay. Perplexing licensing with lots of "extras". Initial testing was problematic with bugs etc. Provisioning is horrible.

    Read More...
  • Reviewer Name: Akhtar K.
    Position: MD
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Software and better price and user Friendly

    Date: May 05 2021
    Summary

    It's the best software so far I have tested more than 10.
    New updates are very good and this software is second to 3CX.

    Positive

    If you are looking to be provider then this is the best solution...
    Mobile App is good but not very good.

    Negative

    I don't see any issues support is good anyway.

    Read More...
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