What is Webeyez?
Recognizing the fundamental challenges that affect online sales, site abandonment, and user satisfaction is crucial. Webeyez leverages real-time data from actual users to support sales and marketing teams in pinpointing technical problems that could hinder online revenue generation. With automatic notifications, you will receive immediate alerts if any issues arise and an assessment of the financial impact, enabling you to act quickly to mitigate revenue losses. To assist e-commerce and product managers in grasping the technical health of their websites effortlessly, Webeyez has developed a site score that requires no technical expertise. Utilizing Artificial Intelligence, this score offers an overview of significant technical obstacles affecting sales performance. The calculation of this score involves aggregating various elements such as goal success rates, durations, critical paths, page load times, server response times, and additional variables. Moreover, our sophisticated algorithm identifies anomalies and issues a warning when there is a decline in the score, along with insights into the underlying causes. This proactive approach not only enhances site performance but also fosters improved customer experiences and increased revenue potential.
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Webeyez Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great tool for debugging and tracking users
Date: Aug 29 2023SummaryOverall Webeyez is a great tool for diagnosing bugs, trouble shooting issues, providing reports and real time notifications to detect issues. They also offer a ton of customizability which is great and new features even help reduce friction points in real time.
PositiveEasy way to track and identify bugs, issues. Real time notifications alerts you to potential issues. Incredibly customizable with a team that provides great support and feedback.
NegativeNot always intuitive, definitely needs training and experience. At times can be buggy.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Valuable and user friendly web insights
Date: Sep 12 2023SummaryGreat experience. The Webeyez team do a great job onboarding and helping you to unpick/ understand any potential issues, great real time monitoring and insightful reporting.
PositiveValuable and insightful web tracking and insights that allow you to get a detailed view on the operations of your web platforms with deep level user insights, tracking and helpful alerts.
Quick to integrate, great account management and a well rounded view of your day to day operations that allow you piece of mind that the user experiences you are providing are the best they can be.NegativePlatform can be a little dense, hard to unpick some levels of insights until you are fully up to speed with the use of the tool.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
An Excellent Analytics Platform With Competitive Pricing and Features!
Date: Aug 17 2023SummaryWorking with Webeyez was overall a pleasure, and definitely turned out to be a capable product with a lot of practical use.
PositiveWebeyez has an impressive set of features, excellent customer support and competitive pricing, putting in the same league as products like Full Story, etc.
NegativeNot much bad things to say, I'm sceptical about the accuracy of "lost revenue" estimates as I imagine that would complex/difficult to measure.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Webeyez Provides Great Insight!
Date: Aug 17 2023SummaryOverall, I am very fond of Webeyez! The support, the insight, the metrics and the recording features of customer's shopping behavior are huge in terms of understanding the way shoppers navigate your site!
PositiveWebeyez allows me to fine tune my checkout process for the customers and even raises alerts when I have issues regarding customer checkout behavior throughout their online shopping.
NegativeThe platform is a lot to take in just to start, but after a couple of weeks, you are fully adapted into learning the ins & the outs of the different features.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great platform for improving website performance
Date: Aug 18 2023SummaryReally happy to recommend this as a great system to help find issues on a website and suggest areas of improvement. We are very happy customers.
PositiveVery easy to use with so many different tools for improving the performance of the website. The ability to drill down and target what sessions to review and what areas of the site to work on are key.
NegativeThere is so much data available it can sometimes be difficult to know where to start. The lost revenue analysis can sometimes over/under estimate (although I realise this is very difficult to quantify.
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