What is Wendi?

Wendi efficiently prequalifies patients and verifies their insurance benefits while also handling appointment scheduling with healthcare providers. This versatile assistant is accessible from any section of your website, including telehealth meeting rooms, enhancing patient interaction. Patients can reach out to Wendi to cancel, reschedule, or modify their payment details at their convenience. Existing patients have the flexibility to manage their appointments—whether it's booking, canceling, or rescheduling—no matter where they are. With the capability to swiftly and accurately verify insurance benefits from over 1,800 payers, Wendi ensures that all insurance policies are re-evaluated around the clock, every day of the year. Additionally, Wendi features a comprehensive phone system that supports unlimited call routing and forwarding, ensuring seamless communication. In the event of missed calls, Wendi promptly sends a friendly text message to offer assistance. Furthermore, Wendi is equipped to manage all incoming texts and calls for your practice, and every interaction is meticulously recorded for reference, enhancing the overall patient experience. By centralizing these functions, Wendi significantly streamlines administrative tasks, allowing your team to focus more on patient care.

Pricing

Price Starts At:
$999 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

Company Facts

Company Name:
Wendi
Company Location:
United States
Company Website:
www.getwendi.com
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Product Details

Deployment
SaaS
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Wendi Categories and Features

Patient Scheduling Software

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Wendi Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Clinician and Owner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Be attentive!

    Date: Jun 05 2024
    Summary

    My experience has been bittersweet. I liked the idea of their bot and the ability to check on insurance benefits. But it did not work for my clientele, which is older and do not like to work with bots. They gave me a few discounts to see if I would stay with Wendi, but they did not let me close the contract earlier than 1 yr. Now that I am out, I cannot get to transfer my phone number of many years out of Wendi. Very disappointing.

    Positive

    Nice chatbot in the website. Good to have the ability to check client's insurance benefits. Good customer support.

    Negative

    I left Wendi 3 days ago after my 1-yr contract because it did not work for my older clientele. But till today, I have not been able to transfer my business phone number out of Wendi because they just do not respond to my emails and calls. It has been very frustrating. Getting a new phone number for my business at this point would be a headache. I keep hoping someone at Wendi will contact me and let me know how to get the Portal Pin # to be able to transfer my phone number elsewhere.

    Read More...
  • Reviewer Name: Emma B.
    Position: MD
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Lifesaver

    Date: Sep 08 2023
    Summary

    From demo to set up all went surprisingly smooth! Bottom line has saved me a lot of money and made things easier for the patients. Win win.

    Positive

    Has saved me from hiring someone else and my future patients don’t have to be kept waiting. Customer service awesome too.

    Negative

    Just a couple hiccups with set up. All in all very satisfied though.

    Read More...
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