What is Wooly?
Broaden the scope of your advocacy marketing efforts to strengthen your brand identity, maintain authenticity, and create a fresh marketing pathway. Marketing is far more than just pouring money into advertisements; it is about building enduring relationships that foster awareness, generate valuable content, and drive sales through individuals who are passionate about your growth. To simplify this endeavor, bring together your crucial relationships into a single platform where you can effortlessly monitor discussions about your brand and the associated sentiments. This will provide you with insights into sales figures, social media interactions, content contributions, purchases, and other vital data regarding each member of your community. By integrating your eCommerce platforms, social media channels, emails, and applications, you can achieve a holistic view of your outreach efforts. Wooly enables clients to cultivate profound connections with their favorite brands, turning them into enthusiastic advocates and loyal customers. Therefore, it is essential for brands to empower these advocates to engage actively and spread their message across a variety of platforms, which will in turn boost overall brand visibility and credibility. Such strategic engagement not only enhances loyalty but also helps in building a supportive community around your brand, ultimately leading to sustained growth and success.
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Wooly Customer Reviews
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Roster / Wooly - Save your money
Date: Jul 30 2022SummaryIt's been a horrible experience since I signed on the dotted line. From there, they're very hard to get in touch with. I send an email to my customer rep explaining that the tool is not working, despite many requests-11 days later I receive a message saying we should have a meeting to see what's wrong. These guys lack the ability to empathize. If someone is paying you thousands of dollars for a broken tool, is it unreasonable to at least provide them with the bare minimum service to get it fixed?
PositiveThe false promise is the best part. The hope that this product would work was my favorite time using it.
NegativeThe product didn't integrate with my website. I paid an extra $500 for an "integration fee" with the promise that the tool would be integrated without me having to worry about anything. Despite paying that fee and monthly subscription fees has not prompted the service desk with any action to ensure that the tool is actually working. Customer service and functioning products are not a priority for this team. I've worked in the IT industry for years and have never seen such disappointing priorities. Any software developer knows that the value you bring your customers is paramount.
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