Workspace 365 Integrations

Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.

Presenting Microsoft 365, formerly recognized as Microsoft Office 365, a comprehensive suite designed to enhance creativity and help you achieve your objectives through essential tools such as Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. By subscribing to Microsoft 365, you gain access to the most current versions of Office applications, available both on your desktop and online, along with regular updates as they become available. No matter if you're on a desktop, tablet, or smartphone, the combination of Microsoft 365, your device, and an internet connection enables you to stay productive from virtually anywhere. With OneDrive, your work is always within reach, promoting effortless collaboration and sharing opportunities with colleagues and friends. Furthermore, assistance is easily accessible through email, chat, or phone, ensuring you can connect with a real support representative whenever you require help. Take advantage of the capabilities of Office now and discover the subscription plan that aligns with your specific needs for maximum efficiency. Elevating your productivity has never been more attainable, so seize the moment and transform the way you work today!

Viva Engage is an innovative social platform crafted for digital communities and personal expression, enhancing the capabilities of the Communities app within Teams and Microsoft 365 to strengthen employee connections while providing a space for them to share their thoughts and experiences in their chosen contexts. As a vital element of the Microsoft Viva suite, it not only amplifies features found in Viva Connections and Viva Topics but also seeks to expand community engagement, dialogue, and knowledge exchange throughout the diverse aspects of the Viva ecosystem over time. This platform empowers leaders to share critical updates, articulate their strategic vision, connect with team members, and engage in meaningful conversations. It also includes functionalities like virtual events, prioritized discussions, and notifications that work in harmony with Teams, Outlook, and Viva Connections. For employees, Viva Engage presents an opportunity to build networks and communities, exchange work-related insights, and seek support, ultimately enhancing their collaborative experience and professional development. This versatile application is specifically designed to enable users at every level, making it a crucial resource in the modern, interconnected workplace. Furthermore, as organizations increasingly prioritize collaboration, tools like Viva Engage will play an essential role in driving engagement and innovation among teams.

Discover a mobile-friendly and intelligent intranet that is specifically crafted to boost collaboration and streamline content management, thus empowering your teams. SharePoint enables effortless knowledge sharing and management of applications and content, ensuring quick access to vital information and facilitating seamless collaboration across your organization. The platform offers dynamic team sites that are customized for every project team, department, and division, making it easy to share files, data, updates, and other resources efficiently. Tailor your site to enhance your team’s workflows while ensuring secure collaboration with colleagues both inside and outside the organization, whether they are on PCs, Macs, or mobile devices. Strengthen unity and keep employees well-informed throughout your intranet, while enhancing organizational efficiency via the shared use of resources and applications on home sites and portals. Craft engaging communication sites to tell your organization’s story effectively. Furthermore, stay in the loop with personalized and targeted news delivered through both the web interface and SharePoint mobile applications. With robust search functions and user-friendly methods for finding information, accessing the resources you need is just a click away. Each feature is meticulously designed to enrich user experience and foster productivity within your teams, ultimately leading to a more connected workplace. The versatility of SharePoint makes it an indispensable tool for modern organizations aiming to thrive in an increasingly digital world.

Efficiently secure and oversee all your content across various teams, devices, and applications. Discover fresh business insights, enhance compliance and governance, lower expenses, and boost productivity—all from the start. With adaptable deployment options, a strong integration framework, and open APIs, Egnyte caters to the diverse requirements of businesses across multiple sectors and different stages of cloud integration. This solution empowers thousands of clients to accelerate their cloud office strategies significantly. Revolutionize your methods for managing content governance, privacy, compliance, and workflow automation using a comprehensive, ready-to-use platform that streamlines these critical processes. By leveraging this innovative technology, organizations can achieve unprecedented efficiency and effectiveness in their operations.

Understanding the gaps in cybersecurity can significantly jeopardize your clients' safety. Engaging in dialogue is crucial for enhancing their protection. The ConnectWise Identify Assessment provides a thorough risk evaluation aligned with the NIST Cybersecurity Framework, which identifies vulnerabilities across your client's entire organization, extending beyond just their network. By utilizing a straightforward and readable risk report, you can facilitate impactful security discussions with your clients. There are two assessment options available to accommodate various client requirements: the Essentials Assessment for fundamental insights and the Comprehensive Assessment for a more in-depth exploration of potential risks. The user-friendly heat map illustrates your client's risk status and helps prioritize issues based on their financial implications and likelihood. Each assessment report also includes actionable recommendations for remediation, enabling you to formulate a strategy that not only enhances security but can also generate additional revenue opportunities. Ultimately, investing in comprehensive risk assessments is essential for fostering trust and long-term relationships with your clients.

You have the freedom to customize how TOPdesk operates according to your needs. Whether you want to handle incoming tickets or work alongside various service teams through a single platform, TOPdesk offers the tools to accommodate any organization, including ITSM, CAFM, and ESM. Our software is designed to enhance your customer support efforts, transcending the traditional boundaries of a service management tool. Since our inception in 1993, we have been dedicated to aiding organizations globally in enhancing their service delivery standards. Our commitment to your success is evident in our high customer satisfaction ratings. We are devoted to assisting you at every stage of your journey. By utilizing TOPdesk, you can optimize your IT support with features like easy call registration, efficient resource planning, and insightful reporting options. Moreover, every aspect of your facilities services can be effectively managed through intuitive overviews, personalized task lists, and thoughtfully structured planners, ensuring that you stay organized and focused on what matters most. Ultimately, TOPdesk is here to empower your organization to thrive.

A variety of virtualization tools and platforms are available, each offering distinct benefits and drawbacks. We enable you to bring together all these options, resulting in a holistic solution. Users can effortlessly integrate local, legacy, and cloud applications while also unifying VDI, TS, and HTML5 virtualization systems. Our platform compiles these resources and presents them in a centralized manner for your end-users. By deploying our smart application icon to clients, Liquit determines the best way to deliver the application based on user context, which encompasses their location, the device they are utilizing, and their assigned permissions. This adaptability allows end-users to work with both personal and professional applications simultaneously on any device. Furthermore, we provide single sign-on functionality that seamlessly merges local, DaaS, and SaaS applications, guaranteeing a smooth experience for users regardless of backend modifications. Switching between different platforms is straightforward, making migration simple and hassle-free. Consequently, we considerably optimize your administrative landscape, improving both efficiency and productivity. Now, your organization can prioritize its core business objectives rather than being hindered by complex IT frameworks, thereby facilitating a more focused approach to growth and innovation.

An all-encompassing solution specifically designed for your organization. This unified software application aims to streamline all your administrative duties. Our platform allows you to optimize the flow of information and communication within your organization, which in turn boosts overall efficiency and productivity across your business. Built with flexibility at its foundation, our software can be easily tailored to meet the specific needs of your company and industry, thus avoiding the expenses associated with custom solutions! If you are in search of software that can be accessed from any place and on any device, our cloud-based offering guarantees that you can access all your business information whenever you need it, ensuring maximum convenience and flexibility. Furthermore, this capability enables your team to collaborate successfully, no matter where they are located, fostering a more connected and cohesive work environment. With our solution, you not only enhance productivity but also empower your employees to work more efficiently together.

In the current rapid-paced world, the swift evolution of information necessitates that professionals function both effectively and with precision. The way information is managed—how it's stored, distributed, and retrieved—holds significant importance in achieving this goal. Zenya DOC, the document management system (DMS) offered by Infoland, empowers users to effortlessly handle information flows, granting them access to accurate and relevant data from anywhere at any time. This capability allows for engagement with the most pertinent information without any undue effort. Users benefit from a range of filters and search suggestions to quickly find the data they need, while maintaining up-to-date documents and workflows, whether they are working solo or in teams. The platform also simplifies the sharing of documents with both internal groups and external partners, making assessment and authorization processes more efficient. Focused inquiries enable immediate access to the most crucial information. Backed by over twenty years of experience in document management across various industries, we are poised to share valuable insights and provide support, ensuring you start your document management journey on the right foot. Our mission is to empower you to achieve your objectives in a timely and effective manner, paving the way for a more organized and productive future.

Datto SaaS Defense equips Managed Service Providers (MSPs) with the tools necessary to proactively combat a wide range of cyber threats, such as malware, business email compromise (BEC), and phishing attacks that target platforms like Microsoft Exchange, OneDrive, SharePoint, and Teams. By implementing a data-independent security measure for Microsoft 365, MSPs can effectively protect their clients from ransomware, malware, and phishing threats while also addressing BEC issues head-on. This sophisticated threat protection solution is crafted to detect zero-day threats at their inception, ensuring that defensive actions are taken promptly rather than after a significant delay. With Datto SaaS Defense, the data of clients using Microsoft 365 across services like OneDrive, SharePoint, and Teams remains secure at all times. Furthermore, this comprehensive security tool not only helps MSPs attract new clients but also facilitates market growth without necessitating additional staff or extensive security training investments. In contrast to traditional email security systems that depend on historical data from past cyber incidents, potentially leaving vulnerabilities to emerging threats, Datto SaaS Defense stands out by prioritizing proactive detection and swift response. Consequently, it builds a robust defense mechanism that continuously adapts to the changing landscape of cybersecurity risks, enhancing overall resilience in an increasingly complex digital environment. This adaptability ensures that businesses are better prepared to face future challenges head-on.