What is Xactimate?

Xactimate is recognized as the foremost and most all-encompassing tool for estimating property claims, which positions it as the preferred choice among restoration professionals owing to its accuracy and versatility throughout the repair journey. Whether accessed through a desktop, web browser, or mobile device, it empowers insurers, loss adjusters, restoration contractors, reconstruction specialists, and niche service providers to improve the efficiency and precision of claims management. With a swift download and hassle-free installation, users can quickly commence their work without any unnecessary delays. The platform is equipped with all necessary features and tools designed specifically for adjusters, insurers, and contractors alike, enhancing their operational capabilities. It functions effortlessly in both online and offline modes, syncing with the cloud to keep all data current. This functionality allows contractors and field adjusters to manage claims proficiently and effectively right at the job site, thereby optimizing the entire claims process. Furthermore, the intuitive user interface plays a significant role in facilitating a more seamless experience for all parties involved, promoting better collaboration and communication throughout the workflow. Ultimately, Xactimate not only enhances operational efficiency but also fosters stronger relationships among stakeholders in the claims management process.

Integrations

All Xactimate Integrations
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Screenshots and Video

Xactimate Screenshot 1
Xactimate Screenshot 1

Company Facts

Company Name:
Xactware
Date Founded:
1986
Company Location:
United States
Company Website:
www.xactware.com/en-us/solutions/claims-estimating/xactimate/professional/

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Xactimate Categories and Features

Subcontractor Software

Restoration Management Software

Bid Management
CRM
Document Management
Fire Restoration
Job Tracking
Mold Remediation
Project Management
Scheduling
Task Management
Water Restoration

Remodeling Estimating Software

Cost Database
Quote Management

More Xactimate Categories

Xactimate Customer Reviews

Write a Review
  • Reviewer Name: Jenny K.
    Position: Estimate reviewer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Deceptive business practice

    Updated: Jan 11 2024
    Summary

    It was fine if you are evaluating order of magnitude proposal but don't count on it if you are building detail proposal.

    The biggest issue is their deceptive business practice for billing support and IT support. The website is klunky and quits on you unexpectedly. There have been so many weekends outages and you can't get a hold of IT. The kicker is the subscription services. You can't cancel online even though you registered online. You have to call them and then email them to confirm confirmation. The company has the balls to keep invoicing me when my credit card has finally expired since they make it so difficult to cancel. I am not even sure what it's good for to be honest.

    Positive

    Dumb down version of RS Means assemblies.
    Residential order of magnitude type work is fine. There is no other pros. If you are looking to check a box that you did an ESI, maybe this is an ok product.

    Negative

    Does not have all the typical structural MEP components.
    IT service is dismal.
    Deceptive business practice on subscription services.

    Read More...
  • Reviewer Name: John I.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Owner

    Date: Dec 03 2021
    Summary

    The part that was crazy is that I actually have documentation from them saying that they support what I was saying.
    I asked for my money back and they would not give a refund.

    Positive

    See below.

    Negative

    This was the worst decision I made in my 35 + years in the insurance restoration industry... We tried to make it work but it was such old technology and still in beta.
    I thought maybe it was me but I had my IT guy sit brown with me and he said it was a joke.
    The part that was crazy is that I actually have documentation from them saying that they support what I was saying .
    I asked for my money back and they would not give a refund.

    Read More...
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