What is Yodel.io?

Yodel serves as an innovative receptionist for customer service departments, expertly handling inbound voice communications to pre-qualify calls. This system facilitates call management without the need to switch between different tools, ensuring a smooth experience. With a robust infrastructure built on proven technology, users can collaborate effectively on calls while benefiting from exceptional voice clarity. Within minutes, you can have your phone system operational without the hassle of transferring your existing business number. Yodel seamlessly integrates with more than 1000 software applications, allowing you to link your phone system to your workflows effortlessly. Additionally, it offers access to phone numbers in over 100 countries, ensuring you remain connected with your customers no matter their location. By partnering only with trustworthy local carriers, Yodel prioritizes outstanding call quality and reliability. Our service is designed to maintain high uptime and uphold a secure phone infrastructure. In today's competitive landscape, customer service teams are expected to deliver superior support and enhance customer satisfaction. Yodel eliminates the complexities associated with traditional phone systems, focusing instead on what truly matters: effective voice communication and customer engagement. Moreover, with its user-friendly interface and reliable features, Yodel empowers businesses to enhance their communication strategies and foster better relationships with their clientele.

Pricing

Price Starts At:
$25.00 per user per month
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
YodelTalk
Date Founded:
2015
Company Location:
United States
Company Website:
www.yodel.io
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Yodel.io Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Yodel.io Customer Reviews

Write a Review
  • Reviewer Name: Chet N.
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A must have software for phone systems

    Date: Apr 13 2020
    Summary

    I'd definitely recommend Yodel especially because it's very affordable to get for any businesses of any size.

    Positive

    It's been super nice to be able to streamline our phone calls. It's reduced our answering significantly and reduced unwanted calls

    Negative

    It was a little challenging to implement at first but once we figured it out it's been awesome.

    Read More...
  • Reviewer Name: Brandon P.
    Position: Marketing Coordinator
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Really great

    Date: Apr 28 2020
    Summary

    It's great and super affordable which i think is very important for small businesses when they need support.

    Positive

    I really like how it is set up so a team can use it. Love how a central number can be used by a whole team.

    Negative

    The mobile app does not have a ton of features so it's limited.

    Read More...
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best VOIP calling

    Updated: Jul 08 2020
    Summary

    Yodel.io is a platform to makes VoIP calling for customers and teams. We used this tool with Slack app integration and overall very positive experience. It performs calling direct from the Slack channel.

    Positive

    #1- It supports Slack, Drift, Microsoft Teams and other integrations.
    #2- The user interface is simple and easy to understand.
    #3- Easy to Configure platform.

    Negative

    #1- We had an overall great experience with this platform.

    Read More...
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