What is Zanda?

Zanda, previously known as Power Diary, is a globally trusted online practice-management solution tailored for health professionals. The software features a comprehensive calendar, appointment notifications through SMS and email, customizable treatment note templates, invoicing and payment processing, online booking capabilities with two-way SMS communication, Telehealth services, and an integrated manual for user assistance. It seamlessly connects with various systems including Xero, Mailchimp, Stripe, Physiotrack, and Medicare (AU), enhancing its versatility.

Zanda caters to a diverse clientele, ranging from individual practitioners to large multi-location clinics, and includes professionals such as physiotherapists and psychologists. To facilitate your choice, Zanda offers a 12-month Money-Back Guarantee, ensuring customer satisfaction. Additionally, their outstanding support team is available to assist, and they provide complimentary data import services for new users, setting the stage for a smooth transition.

Pricing

Price Starts At:
$9.50/month/practitioner
Price Overview:
Currently offering 50% off for the first 6 months
Free Trial Offered?:
Yes

Integrations

All Zanda Integrations
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Screenshots and Video

Client Management Made Easy

Client Management Made Easy

Client Management Made Easy Clinical Note-Taking Integrated Two-Way SMS Chat Automated Appointment Reminders Secure Reliable Telehealth Reports and Analytics

Company Facts

Company Name:
Zanda
Date Founded:
2007
Company Location:
UK, USA, Australia
Company Website:
zandahealth.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
Target Organization Types
Mid Size Business
Small Business
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Zanda Categories and Features

Therapy Software

Speech Therapy Software

Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Scheduling
Progress Tracking
SOAP Notes

Physical Therapy Software

Activity Monitoring
Appointment Management
Assessments
Billing & Invoicing
Exercise Management
Insurance Management
Multi-Location
Patient Records
Practice Management
Progress Notes
Treatment Plans

Patient Portal Software

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Occupational Therapy Software

Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Records
Patient Registration
Patient Scheduling
Practice Management
Progress Tracking

Mental Health Software

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Medical Scheduling Software

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Medical Practice Management Software

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Billing Software

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Healthcare CRM Software

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Healthcare Software

Chiropractic Software

Appointment Management
Billing & Invoicing
Claims Management
EHR Certified
Outcome Assessments
Patient Account Management
Patient Records
SOAP Notes

Appointment Scheduling Software

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Appointment Reminder Software

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

More Zanda Categories

Zanda Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Physiotherapist
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    So easy to use and takes a load off

    Date: Sep 02 2020
    Summary

    I’m so happy that I got Power Diary. The low price is so worth the time and stress it has saved me. Anything I’ve wanted it to do so far it has been able to.

    Positive

    Very user friendly. The fully customisable notes and forms are fantastic. Help service so efficient and they were amazing at responding to users needs with the changes to business with Covid. Far better than the couple of other diaries that I’ve used previously.

    Negative

    If I had to be picky it would be good to have the portal a bit more customisable re. The size of logo and colour of sections.

    Read More...
  • Reviewer Name: Jennifer P.
    Position: Business owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Power Diary is fabulous!

    Date: Sep 09 2020
    Summary

    Been using PD for 6 years now and it continues to improve with additional features such as taking card payments.

    Positive

    Easy to set up.
    The 'Help' pop-up box is extremely helpful and has most of the answers. Should it not, the team at PD are very prompt at getting back to you and always friendly and useful!
    The ever-changing but improving entities within the system are great. To be able to claim from Medicare and DVA for patients is brilliant.
    And its easy to do invoices and statements.

    Negative

    Sorry, can't think of anything!

    Read More...
  • Reviewer Name: ROBERT I.
    Position:
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    review

    Date: Oct 01 2019
    Summary

    saves me time remembering to send out reminders and keeps all the clients details in one place

    Positive

    automated sms to clients for reminders.....................................

    Negative

    limited number of characters per sms....................................

    Read More...
    Official Zanda Response
    Date: Oct 07 2019
    Hi Robert, Thanks for the review. Also just so you know you can have longer messages sent via SMS in Power Diary. It'll just mean that a longer message might require two or more SMS to be sent so it'll cost a little more. We'd love it if SMS were longer in length too, but the 160 character limit is set by the phone companies, and reflects how they charge each other for carrying messages across networks.
  • Reviewer Name: Santosh K.
    Position: Physiotherapist & Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic Practice Management System

    Date: Dec 01 2019
    Summary

    very satisfied,been using for last 2 years and happy with the performance.

    Positive

    Very Much user friendly and easy to use.Easy access from mobile as well,
    can log in from multiple platform at the same time.Customer support excellent
    Affordable

    Negative

    Can't to Batch invoicing.
    everyone can access finances.

    Read More...
    Official Zanda Response
    Date: Dec 02 2019
    Thanks for the review Santosh. You can batch submit Medicare claims, and also compile multiple invoices into a single statement. We are looking into a 'send all outstanding' invoices feature too. Also you can turn off users' access to financial reports etc by adjusting their access permissions in Setup > Users. If you need a hand with this let us know - Damien
  • Reviewer Name: K D.
    Position: Speech Language Pathologist
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Feedback and wish list

    Date: Oct 04 2019
    Summary

    Overall, good thank you.

    As a note, I was unable to submit this response without adding my email to the section below, or until I had written more in each section. I almost did not submit a note because of it.

    Positive

    - clear to see appointments on the page

    Negative

    Would love;
    - Easier way to see clients past and future sessions (and print future sessions).
    - The red bar of time to go in front of the items scheduled in.
    - An app for phones - this program is very difficult to use on phones.
    - A way to click on certain users within groups to view only their schedules together without having to make a whole new group.
    - A way to copy an item to someone elses calendar once it has already been saved.
    - Is there a scrolling across option so the full schedule view does not continue to get smaller?

    Read More...
    Official Zanda Response
    Date: Oct 04 2019
    Hi KD, Thanks for the review and feedback. I can help you with some of your wish list items right now :) Appointments: You can see a client’s past and future appointments directly in the calendar. Just click on an appointment and in the “When and Where” section, click the calendar icon. You’ll see them all. Also you can print (or email) them using a communication template with the past and future appointment merge fields. If you’re not sure how to do this let us know and we’ll add it for you. Phone access: Power Diary can be added to your phone home screen and accessed like any other app. It sounds like you might not using it in responsive mode though. On the login screen just make sure “Login to Mobile Site” is selected. Redline: The red bar of time displays your current time to make it easy to identify where in the day you are up to. If this is not happening please check that your computer or phone timezone is set correctly. If you could get in contact with our Support Team to provide a little more information about the scrolling across option you mentioned that would be great. I have added your other feedback to our Feature Request Tracking System for review at our next weekly product meeting. Thanks again for your feedback. - Damien
  • Reviewer Name: Debbie D.
    Position: Business Owner/Practice Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love PD

    Date: Sep 26 2019
    Summary

    Love it. ………………………………………………………………………………………………………..

    Positive

    Mostly has everything I need and that you can limit access for the different roles in the organisation.

    Negative

    Would like some forms that clients can fill in like the DASS21 and for telehealth clients confidentiality and agreement form. and probably a few more report options.
    Stripe is expensive to use but it makes it easy to tale a deposit.

    Read More...
    Official Zanda Response
    Date: Sep 27 2019
    Hi Debbie, Thanks for the review and feedback. You’ll be pleased to hear online forms are on the roadmap. You’ll be able to create your own customised form templates so they’ll be super-flexible too! Processing credit card payments online are considered ‘card not present’ transactions, and unfortunately, the rates for these are always a bit higher than payments processed through a terminal. When comparing like-for-like transactions though Stripe stacks up well against the competitors, and as you mentioned, it sure works well! It would be great to hear more about additional report options you’d be interested in. We might already have something that could meet your needs, and if not we’ll certainly put it on our feature request list. We can be reached on support@powerdiary.com or jump on a Live Chat from our site.
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