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What is Zinrelo?

Zinrelo is a sophisticated, enterprise-level loyalty platform that operates on a SaaS model, enabling brands to create comprehensive rewards programs. By integrating advanced technology with in-depth data analytics and continuous strategic guidance, Zinrelo enhances various aspects of customer loyalty such as transactional, social, advocacy, engagement, behavioral, and emotional dimensions.

Three primary factors that establish Zinrelo as a reliable choice for brands around the world are its distinctive data analytics capabilities that facilitate contextual decision-making, a robust and secure technology framework that scales effectively, and ongoing strategic consultations aimed at fostering continuous improvement.

The Zinrelo loyalty rewards platform is packed with essential features tailored for mid-sized to large enterprises, ensuring a broad range of functionalities to meet diverse business needs.

Key features of the platform include comprehensive customer engagement strategies, an integrated referral program, multiple reward tiers, a powerful marketing promotions engine, and a fully customizable member dashboard. Additionally, it supports omni-channel program implementation, offers flexible rewards options, and automates email notifications, while providing detailed reporting capabilities with downloadable options. The platform also accommodates transactions in 100 different currencies, including USD and EUR, and features multi-language support, among other enhancements, all designed to elevate the customer experience.

Pricing

Price Overview:
Zinrelo offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.

Integrations

Offers API?:
Yes, Zinrelo provides an API

Screenshots and Video

Company Facts

Company Name:
Zinrelo
Date Founded:
2010
Company Location:
United States
Company Website:
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
51-200
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Enterprise
Government
Supported Languages
English
French
German
Italian
Spanish

Zinrelo Categories and Features

Rewards and Incentives Software

Zinrelo presents a comprehensive rewards and incentives solution aimed at enhancing customer involvement, loyalty, and overall lifetime value. The platform accommodates a diverse array of reward methodologies, such as transactional rewards, engagement incentives, referral initiatives, and tiered rewards, enabling companies to develop a tailored loyalty program that fits their specific requirements. Zinrelo empowers businesses to recognize customers for various actions, including purchases, social media engagement, reviews, and referrals, fostering an immersive and interactive experience. With its analytics and segmentation capabilities, the platform allows for targeted and personalized rewards campaigns that significantly boost effectiveness. Zinrelo seamlessly integrates with leading e-commerce systems and offers support across multiple channels, ensuring a uniform experience whether online, on mobile, or in physical stores. Its scalable nature makes it an excellent choice for businesses of any size, promoting long-term growth through enhanced customer loyalty.

Referral Software

Zinrelo has developed a powerful referral feature aimed at boosting customer acquisition through effective word-of-mouth marketing. This tool enables businesses to establish and oversee referral programs that motivate customers to bring in new clients, ultimately increasing brand exposure and facilitating growth. Users can effortlessly design referral campaigns with flexible reward options, which encourages customer engagement and extends to their social circles. Zinrelo integrates smoothly with various e-commerce platforms and meticulously tracks the entire referral process, from the initial referral to the final conversion, providing in-depth analytics to enhance campaign effectiveness. The feature also accommodates multi-tier reward systems, allowing companies to compensate both the referrer and the new customer. Furthermore, Zinrelo's referral feature incorporates fraud prevention measures to maintain program integrity. With its intuitive interface, businesses can easily manage and modify their campaigns, making it a perfect choice for those looking to expand their reach.

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Marketing Analytics Software

Zinrelo's Marketing Analytics platform equips organizations with profound insights into consumer behavior, facilitating informed decision-making for enhanced marketing tactics. By gathering and examining data from various channels, it delivers a holistic perspective on customer engagement, retention, and lifetime value. Zinrelo's sophisticated segmentation features enable the creation of targeted campaigns designed for distinct audience segments, resulting in improved return on investment. Additionally, the platform’s predictive analytics tools anticipate customer behavior, boosting the overall success of marketing initiatives. With user-friendly dashboards that showcase essential metrics in real-time, businesses can efficiently monitor performance, adapt strategies, and amplify marketing effectiveness. Through these analytical capabilities, companies gain a clearer understanding of the factors that foster customer loyalty, allowing them to fine-tune their marketing strategies for increased satisfaction and profitability. Zinrelo provides the essential resources for businesses to remain competitive by continuously enhancing their marketing approaches.

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Loyalty Management Software

Zinrelo's Loyalty Management platform serves as an all-encompassing tool tailored to enhance customer engagement and retention. It provides an array of customizable loyalty options, such as points systems, rewards, and tiered memberships, all designed to encourage repeat purchases and foster brand loyalty. Utilizing AI-powered insights and sophisticated analytics, the platform allows for personalized customer experiences, enabling businesses to develop specific promotions and incentives. Zinrelo seamlessly connects with various e-commerce systems, customer relationship management software, and marketing platforms, creating a user-friendly experience. Moreover, it facilitates omnichannel interactions, allowing brands to reward customer engagements across a variety of online and offline platforms. This comprehensive solution is perfect for organizations aiming to build enduring customer relationships, increase customer lifetime value, and enhance overall revenue. With detailed reporting and return on investment tracking, Zinrelo equips businesses with the tools necessary to continually refine their loyalty initiatives for optimal results.

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

Zinrelo presents a powerful, analytics-driven customer loyalty solution tailored to enhance customer retention and maximize lifetime value through innovative loyalty initiatives. Utilizing advanced machine learning techniques and comprehensive data analysis, Zinrelo allows companies to develop customized, omnichannel loyalty programs that enhance customer interaction. The platform accommodates a variety of reward mechanisms, such as transactional, social, behavioral, and advocacy incentives, which help nurture emotional bonds with customers. Additionally, Zinrelo seamlessly integrates with various e-commerce platforms, CRM systems, and marketing automation tools, simplifying the management and optimization of loyalty initiatives for businesses. By prioritizing repeat purchases and improving customer satisfaction, Zinrelo enables companies to cultivate enduring relationships and promote sustainable growth.

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
  • Reviewer Name: Fabricio S.
    Position: Director of Online Sales
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
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    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Nature's Fusions

    Date: Apr 26 2021
    Summary

    It is a good service, but it can always be improved. Software is good, but customer service is not something strong.

    Positive

    Really easy to use. The interface is very friendly and the installation is not hard at all. Haven't had any problems with the software.

    Negative

    Since our account manager changed i have not been getting any types of monthly or quarterly reports and suggestions.

    Read More...
  • Reviewer Name: Adrian H.
    Position: Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A second Nature rewards and Loyailty System

    Date: May 14 2021
    Summary

    The Zinrelo team and application is an ongoing beautiful and rewarding experience, for both us as store owners or our customers , the overall it is an impressive work, not only the application code but the readiness of the staff.

    Positive

    The application was a a great solution to reward our 3dcart - Shift4shop / ecommerce.
    This platform is missing a significant reward system to keep customers happy and entertained, or they have a reward system that is not really convincing.
    Zinrelo filled that Gap amazingly, and our customers now and retuning and happy, they can earn rewards and promote their tiers, it gave more life to after sale process and pre-sale process.

    Negative

    Some little difficulties in customization or coding, some limits at importing or customer or data base importing or exporting, but this is compensated by the support team promptness.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: ECommerce Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    All round loyalty platform delivering results

    Date: Sep 05 2020
    Summary

    Fantastic experience! We are happy with Zinrelo and have incorporated it in our corporate strategy going ahead.

    Positive

    Once the program was set we could manage it comfortably from our end. We can customize as required to suit our sales and promotions.

    Negative

    Initial set up was difficult but overall we are very happy with Zinrelo.

    Read More...
  • Reviewer Name: Ben L.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Zinrelo Experience

    Date: Dec 15 2020
    Summary

    Great experience. In addition to the product which helps to attract and retain customers, the client service has been great.

    Positive

    Super easy to set up and to start using right away without the need for complex tech integration. Helps to motivate customers.

    Negative

    No problems to date using the the product. Satisfied with our experience.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Intern
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zinrelo Loyalty for users

    Date: Apr 16 2020
    Summary

    Loved the experience using Zinrelo Loyalty rewards platform. Easy to get profits and ready to recommend my fellow mates.

    Positive

    The user experience is remarkable. One of the trusted platforms available in the market for users. Easy to get profits.

    Negative

    Some improvements in the platform and some bug fixes will help the product to grow more and more.

    Read More...
  • Reviewer Name: Matt B.
    Position: E-commerce Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great features and a superb platform overall

    Date: Dec 29 2020
    Summary

    A remarkable loyalty platform. With great set of features and professionalism they bring to the table, it is a pleasure to work with Zinrelo.

    Positive

    Their features, the support they provide are the highlights for us. Setting up the program is very easy.

    Negative

    Nothing to mention. We haven't faced any issues as such.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
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    Layout
    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A great loyalty program to look out for...

    Date: Aug 21 2020
    Summary

    The overall experience has been good so far, we really like the support that's been provided by the Zinrelo support team.

    Positive

    Zinrelo has helped our business shift away from promotions and increase customer lifetime value. We implemented Zinrelo in mid-year last year. This year in Q1 we’ve had a 20% jump in retention rates and 16% jump in customers making 5 or more purchases. Their team was great to work with during the implementation process, and their support folks have been quick to resolve any issues. Zinrelo has been a great partner for us, and we would definitely recommend them to others.

    Negative

    Nothing as of now we to mention as we are still exploring.

    Read More...
  • Reviewer Name: Zev H.
    Position: Sales Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    An outstanding loyalty platform

    Date: Dec 01 2020
    Summary

    The overall experience has been fantastic. We are considering exploring any other opportunities that such loyalty platforms can open for us.

    Positive

    Everything from their features, to their data science and customization approach is fantastic. Their customer support is like a cherry on top.

    Negative

    After working with Zinrelo for a year we have not faced any issues.

    Read More...
  • Reviewer Name: DIANE M.
    Position: President
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zinrelo is a great addition to our web site!

    Date: May 19 2020
    Summary

    Very happy with results at this time.

    Positive

    Great Rewards program for our web site! Has been easy for customers to understand, and the service is great from Zinrelo. Growing our business and engaging our customers - lots of new and repeat visitors - very happy with this new addition to our business.

    Negative

    Some difficulties with minor issues after startup - mostly in coordinating teams to fix and test. Zinrelo is very responsive and this was a minor issue.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Website manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use, Great team

    Date: Sep 17 2020
    Summary

    They've got a good platform, great team and a lot of informative material online. Terrific customer support, and I think the platform will be really good for business.

    Positive

    The personal support and responsiveness of the client success and tech departments was very good. The platform itself is easy to use and to implement. We liked that they integrated with our email marketing platform.

    Negative

    nothing, had no problems. Like I said, good team. Now I am just writing because I need 50 characters.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: VP of Operations
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zinrelo Review

    Date: Dec 06 2020
    Summary

    Overall we are happy with Zinrelo and would recommend it for ecommerce. It has worked really well with our Shopify site.

    Positive

    Easy set up, responsive support team, fair price. The idea behind a loyalty rewards program is something we have always wanted to do, and are happy we are using Zinrelo.

    Negative

    I wish more functionalities were allowed at some of the base pay tier levels.

    Read More...
  • Reviewer Name: Trent Y.
    Position: President
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A fantastic loyalty rewards platform

    Date: Dec 17 2020
    Summary

    Very happy with our choice to work with Zinrelo. They provide a great solution which can be customized as per our needs.

    Positive

    Zinrelo used data analytics to help us create just the right rewards program and also helped with user segmentation for promotions.

    Negative

    There is nothing that we don’t’ like. We are happy with the platform.

    Read More...
  • Reviewer Name: Steve C.
    Position: Sales Manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Highly Recommended Loyalty Program

    Date: Sep 17 2020
    Summary

    Extremely happy with the platform. I highly recommend it to all. It is also a feature rich loyalty platform.

    Positive

    Zinrelo has helped us streamline our marketing efforts. Extremely satisfied with their service till now.

    Negative

    Our custom templates took slightly longer but things were very smooth after the launch of the program.

    Read More...
  • Reviewer Name: Raphael F.
    Position: E-Commerce Manager
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A loyalty platform for business growth

    Updated: Sep 02 2020
    Summary

    Awesome experience! Overall we are very happy with Zinrelo and its features. We recommend this product.

    Positive

    Zinrelo provides multiple ways to engage with the customers and to ensure they stay engaged with the brand. This is something we were struggling with before partnering with Zinrelo.

    Negative

    We faced an issue with order tracking for some time.

    Read More...
  • Reviewer Name: Angel M.
    Position: Support Team
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A reliable loyalty platform...

    Updated: Sep 11 2020
    Summary

    Superb experience! We are happy with Zinrelo and really like the support offered. We strongly recommend this product.

    Positive

    We can reward points for not just purchases but a variety of activities. The Zinrelo solution provides a fully customizable end-user dashboard. The Zinrelo loyalty rewards program is easy to manage.

    Negative

    The custom integration with our WooCommerce implementation took longer than we had expected. The delay was not due to Zinrelo.

    Read More...