What is aroma?

The way consumers shop has changed remarkably, prompting them to expect a fluid and cohesive experience no matter which shopping method they select. As demands from customers continue to escalate, businesses are feeling the pressure of economic challenges, forcing them to strike a careful balance between delivering exceptional service and maintaining profitability. To navigate this complex landscape, organizations must effectively oversee and enhance all facets of their omnichannel operations from a financial perspective. Achieving a cohesive shopping experience across multiple platforms requires the seamless integration of various operational systems. This integration can be quite daunting, as it necessitates the alignment of traditional brick-and-mortar processes with contemporary e-commerce frameworks, along with a range of new procedures and technologies. In the end, the effectiveness of an omnichannel strategy relies on the capacity to innovate while still honoring established practices, ensuring that both customer satisfaction and business viability are prioritized. Embracing this challenge can lead to long-term success in a competitive market.

Integrations

Screenshots and Video

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Company Facts

Company Name:
Bertelsmann
Date Founded:
1978
Company Location:
Germany
Company Website:
us.arvato-systems.com/solutions-technologies/solutions/e-commerce-omnichannel/omni-channel

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Web-Based Support
Standard Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

aroma Categories and Features

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management