What is e-automate?

Optimize and integrate your complex copier business processes with e-automate® software, which manages everything from accounting and contracts to inventory control, procurement, sales, and customer service. By eliminating the need for multiple disparate systems, this software simplifies daily operations and provides instant visibility into every aspect of your business. Through the integration of its primary solution, additional products, and supplier collaborations, e-automate establishes a cohesive framework for effectively overseeing your office technology ventures. This all-encompassing strategy not only boosts operational efficiency but also supports informed decision-making by delivering real-time data across the organization. Ultimately, adopting this unified system can lead to significant improvements in both productivity and overall business performance.

Screenshots and Video

e-automate Screenshot 1

Company Facts

Company Name:
ECI Software Solutions
Date Founded:
1999
Company Location:
United States
Company Website:
www.ecisolutions.com/products/e-automate-managed-print-service-software/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

e-automate Categories and Features

Print Management Software

Cost Tracking
Device Status Monitoring
Environmental Metrics
Guest Printing
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Print Quotas / Limits
Remote Printing
Reporting / Analytics
Secure Print Job Release

Business Management Software

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

e-automate Customer Reviews

Write a Review
  • Reviewer Name: Morgan B.
    Position: COO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It’s pretty awful

    Date: Oct 12 2023
    Summary

    If usage based billing is in your business model, there’s limited options, so you get what you get. 😥 Rumor has been a new entrant would be coming to the market (last 3 years).

    Positive

    It covers billing requirements for office equipment dealers (metered usage). That’s it. Nothing else.

    Negative

    Support is terrible, it takes a week to get a response. The software codebase is antiquated. API integrations are few, and documentation for theirs is quite poor, so integrating with current software is a challenge. The services that power the software are super glitchy, some having to be started repeatedly for them to actually start.

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