itilite Reviews

- very good experience from the product, onboarding & user support.
- their support associates are available round the clock and can help you.

- Super clean workflows
- Complete control on the budget, spend and a robust approval process
- Custom dashboard capable of generating many kinds of reports
- Automated (ML) customer success consultation
- In-App chat support
- 24/7 real human support (Chargeable)

- Some of the features are available only on web and not on mobile app.

Overall from a business perspective the process has become more hassle free and the support provided by the team is great.

1) Easy to use and friendly UI.
2) Clear options in the time slot selected.
3) Increased visibility in the reimbursement process.

1) Initial hiccups in tool adoption.
2) Approval reminder is not available.

A user can get booking done very efficiently. The company has great control over every aspect of an expense incurred.

Easy to use.
Relevant options available.
Transparent workflow.
Reimbursements happening on-time.
Policy control.

Expecting the geotagging capability to come soon.

Simple and Easy to use, awesome customer support, reachable at all times, lets me know if an expense is out of policy before submission which results in faster expense filing process.

Simple to use, inbuilt expense policy compliance, inbuilt approval mechanism, awesome customer support that is available 24X7.

No way of reminder approving authority to finish approval.

An excellent product. I would 100 % recommend this product to all my friends and those who are connected with me professionally.

This product is really very convenient to use. I can file my expenses within 1 minute or 2. Before the process at my organizations was manual, I had to fill in a form, arrange the bills, submit the form and bills to the Finance team and then follow up. This has really made my life easy. It gives me access to track the status of my reimbursement at any given point of time.

No Cons as of now. I love this product as it really helps me to utilize my time in other core activities.

Recommended. Overall experience is really good. As mentioned got extreme support from the team. The managers try beyond their limits to meet our needs.

The team are super supportive, all though they do not have all the cool features available, but if you request they will definitely get that done.
Solves day to day expense problems.
Smooth Integration with other companies.

Do not have anything to complain about. It's a fast growing startup, they are also learning.

The experience has been great, have not seen any travel and expense product work so smoothly. Makes our life easy and takes hardly a min in the day to get done with.

User friendly product, amazing hassle free experience. Have not faced a single issue till date. This is amazing.

Nothing as of yet. Everything seems smooth. Hoping it remains the same.

I am really liking the platform till now, the approvals integrated in the system is the winner for me. The support team is also very helpful and provide 24*7 support. Looking forward to a longer journey with ITILITE!

ITILITE makes it really ease to claim reimbursements from my company. It is also simple to use and the UI is very good too. We use it to track our financial expenses and we can also categorize the expenses which is very helpful. There is also an approval system integrated within the platform which makes the entire process faster.

I would have liked having a startup guide in addition to the training sessions. One more thing, a simple one step process of submission of expenses should be made rather than having to create a report for every expense.

Overall it is a good product, with few customizations based on the user and the company requirements this will be a better tool.

1. Simple user experience
2. Easy to add, edit and submit the expenses
3. Good inbuilt functions for approvals, adding advances and all

Raising support queries based on our line items, popping up of policy while we cross the limits.

A platform which manages both travel and expense so well is unheard of. I would say ITILITE has done an excellent job and also the support team is really proactive and polite.

I found the approval trigger system very impressive. The fact that I could consolidate all my trip expenses in one report decreased the room for errors or negligence. The reimbursement process was also made easier and faster because of this reason. Never used a tool like this before!

I wish I could link my expenses to a particular trip which would've helped me to keep track of how much and on what i had spent on each trip. I did not face any other problems.

I am extremely impressed with the app and love how whatever expenses I incur during travel can be filed on the same platform itself! It's very user friendly and the team is always there to help you out!

1) Real time changes can be made
2) Submitting and filing expense reports are very easy
3) You can combine multiple transactions into a single expense and itemize each expense within that report

1) Absence of reminder for approvals
2) UI can be a bit clumsy

Best.

The overall experience has been the best till now.

It is the best expense platform with an integrated and automated benefit of travel software.

Efficiency
Control
Convenience
Cost-Effectiveness

Nothing.

Everything is superb. I didn't find any cons in the product.

The overall experience has been great! We were using a different product earlier that had very basic functionalities. This app is flags any inconsistencies in the reports, so I don't have to spend hours running checks every month. The app helps me and my team manage both travel and expense together, and I am looking forward to use it more when we start traveling again.

We have introduced new expense allowances to make WFH setup easy for our employees and that has led to more expense request than before! With the ITILITE app, I am able to track and manage my team's requests on-the-go. They can now submit a single report for all expenses in a month, and I can review and approve them with few clicks together.

I know this feature is coming up soon, it would be a great help if I can get access to the team's report history. Right now, once I approve it, it becomes difficult to keep track of them.

I would recommend business to look into ITILITE, pretty sure they will have be able to make your Expense management process easy and transparent.

This is an amazing software that helped us to streamline our Expense management process. User friendly and easy to use.
Keeps the process transparent.
Fraud detection.

I have been using this for more than 6 months now but I have not came across any cons.

Overall Positive experience and definitely recommend others to experience it to enjoy the benefits of digitization in travel and expense management.

The solution that they provide helps to reduce cost, makes your travel and expense process easy and hassle-free.
Things that helped me the most:
1. Analytics-driven MIS reports.
2. All-time customer support.
3. Convenient to use and most importantly they provide proper knowledge to their customers about the product use and features.

I have not faced any difficulties as of now, and if you face anything the customer support is always there to help.

The platform/solution is very easy to use as it is a Mobile app-based platform enables users to file expenses on -the-go.

1. Very convenient to use the platform
2. Powerful dashboard to track spends on real- time basis
3. Swift reimbursements policy
4. Easy to upload, edit and file expenses - entire approval flow is transparent
5. Reports that directly feed into out accounting systems (ERP, Accounting tools)

No specific cons as of now but there is always an option of improvement! I am satisfied!