What is myTaxExpress?
This application enables individuals to file the Auth a Representative (formerly known as T1013) and RC59 forms electronically with the CRA system, necessitating a valid EFiler ID and password for entry. Each form that is processed, whether through e-filing or traditional printing, results in a deduction of points, and since this is a relatively recent initiative, users can expect numerous improvements in upcoming software releases. Furthermore, couples who file taxes jointly have the ability to share specific tax documents and slips, allowing them to designate a portion of the claim to either spouse. Should one partner modify the figures on a shared tax document, the joint return will automatically update to reflect this change. Whether you are an employee or running your own business—encompassing areas such as commissions, rental income, professional services, farming, or CAIS farming and fishing—myTaxExpress is designed to efficiently manage all of your tax filing requirements. As tax regulations shift and develop, the software is committed to continuous updates, ensuring that users remain compliant and experience a smooth filing process. This adaptability is crucial for users navigating the complexities of tax obligations in an ever-changing landscape.
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myTaxExpress Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Inaccurate Autofill- 2023
Date: Apr 23 2025SummaryA year later I'm getting re-assessed owing more money and a $155 late filing penalty. This software is inaccurate if you have investments to claim.
PositiveI had been using this software for many years. The 2023 application was a fail as it didn't correctly calculate investments that had been submitted to CRA prior to filing.
NegativeI used the myTaxExpress "auto fill" (all the documents were processed by CRA prior to my filing) for 2023.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Terrible customer service
Date: May 10 2024SummaryI've been using the software for a year is and normally the customer service is helpful but this time they were quite rude. Not sure where they are located but their response isn't in complete sentences and are very short.
PositiveCheap. Can net file directly. I need to put in one hundred characters but not sure what else to say.
NegativeVery laborious to complete. UI is from the dark ages. Customer service was quite rude when I submitted a ticket for an error. Their response was, "No means you filed previously, right?" And after I answered yes there was no response until I wrote them again a week later and then they were quite rude and said "Why don't just ignore the error?" Really?!? That's customer service?
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