What is tyntec?

tyntec enables brands to verify, authenticate, and connect with mobile consumers through a range of services that include contact validation, user authentication, and solutions for conversational commerce. By enhancing customer service, businesses can facilitate direct communication with support representatives and send personalized messages via the preferred channels of their clients. Assess your database for any invalid numbers to ensure you reach your intended audience successfully. Leverage real-time feedback to enhance decision-making processes, ensure secure transactions, and increase your return on investment. Safeguard your customers and business from fraudulent activities using our state-of-the-art multi-factor authentication solutions, which set a high standard for two-factor authentication and security protocols. As an official provider of WhatsApp Business solutions, tyntec allows businesses to interact with their customers directly through WhatsApp, maintaining the security and privacy that 1.5 billion users rely on every day. Additionally, tyntec’s Chat API empowers organizations to send engaging notifications and customer support messages, thereby improving overall communication effectiveness. This holistic strategy not only cultivates stronger consumer relationships but also propels substantial growth for businesses in today's competitive landscape. Ultimately, by integrating these solutions, companies can create a more responsive and engaging experience for their customers.

Pricing

Price Starts At:
€0.0426 per message
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

All tyntec Integrations
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Screenshots and Video

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Company Facts

Company Name:
tyntec
Company Location:
United Kingdom
Company Website:
www.tyntec.com

Product Details

Deployment
iPhone
Android
Training Options
Documentation Hub
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

tyntec Categories and Features

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

More tyntec Categories

tyntec Customer Reviews

Write a Review
  • Reviewer Name: Juliana A.
    Position: Chief Executive Officer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Omnichannel platform for better communication

    Date: Jan 27 2023
    Summary

    Overall, Tyntec has been doing a great job at providing a platform that unifies the communication as promised and it integrates many communication channels that can be all used inside the platform, making it easier to send out messages and reply to each customer, it has boosted our efficiency because we can do communication tasks inside of this software and it will be delivered accordingly, it is a simple interface but it still does so much and it is a wonderful software that is being used often.

    Positive

    Tyntec is a very versatile and powerful tool to have present in the customer service process, I like that it is easy to implement and the interface is as simple as it gets, without falling too much on the lack of modern tools, instead it provides versatility and intuitiveness that enhances the customer support team through the implementation of multiple conversational channels that the everyday customer uses, integrating all of these to be used in the platform for more comfortable communication. I like that it unifies these communication channels into one so that it is easier to manage the business and provide a better service, additionally, the amount of channels that it supports is outstanding and it makes the teamwork way easier as we are able to do more in just one platform, setting up meetings to communicate about different projects and set different tasks and schedules.

    Negative

    Tyncet is such an amazing software that I haven't been able to notice any dislikes to it or disadvantages that stop us from doing our job or slow down our communication process, it has brought up so many benefits and concerns that we have been able to figure out as we use it, creating a competent team that is able to communicate between us and with the customers, solving any issues that may arise.

    Read More...
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