What is wallee?

In the current business environment, companies that thrive have evolved their methods for accepting payments, and wallee is dedicated to enhancing your digital enterprise in both online and offline settings. We facilitate billions of transactions each year for organizations that are engaged in the digital landscape, allowing businesses of varying sizes to broaden their global footprint. By leveraging our API or plugins, you can kickstart your business growth with efficient payment solutions. Smooth payment processing leads to easy acceptance, and our plugins, tailored for merchants and agencies, make this process accessible through a simple drag-and-drop interface. We serve developers, agencies, and digital entrepreneurs by developing tools that meet the challenges of today's digital age. Furthermore, wallee extends its services beyond e-commerce by offering payment processing solutions for physical locations with our ec terminals, ensuring a seamless connection between your online operations and in-person transactions for a holistic checkout experience. Through wallee, you can optimize your payment systems and successfully navigate the constantly changing business environment. Additionally, our commitment to innovation ensures that our tools will continue to evolve alongside your business needs.

Pricing

Price Starts At:
$19.95 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

All wallee Integrations
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Screenshots and Video

wallee Screenshot 1
wallee Screenshot 1

Company Facts

Company Name:
wallee
Company Location:
Switzerland
Company Website:
wallee.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

wallee Categories and Features

Payment Processing Software

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

More wallee Categories

wallee Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Managing Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    We deeply regret having taken this service provider

    Updated: Jan 28 2023
    Summary

    Worst I have seen so far. I don't find anything positive.

    Positive

    Don't find anything. The pricing that is more or less o.k. if it would work (which it doesn't).

    Negative

    Support gives wrong answers, payments fail, don't have the requirements correct for accepting cards with Payone.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Webmaster
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Terrible product with even worse customer support.

    Date: Jul 20 2022
    Summary

    So bad, makes me want to throw up. We registered and started paying for the service in April 2022. Now it is end of July and the product still does not work. We have invested 40+ talking to customer service, writing emails back and forth but it still does not work. A nightmare.

    Positive

    Absolutely nothing. Really. I wish I could say something positive but it is really not possible. Sorry.

    Negative

    - Does not work
    - Terrible customer support

    Read More...
  • Reviewer Name: Robert S.
    Position: Director
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    STAY AWAY! Totally unprofessional: transactions not processed correctly, hidden fees, product does not work as described

    Updated: Nov 29 2022
    Summary

    We started because of a recommendation from Postfinance so we could accept Postcards, but canceled all accounts after only 4 months. SumUp is far superior, and Postfinance cards now work like Visa. Save your time and do not mess with this joke of a company.

    Positive

    Some payments were processed OK, but not enough to justify the cost of the terminal and all the support we needed to just make the terminal work.

    Negative

    A bizarre company feels like a fly-by-night operation. The people working there do not know their own materials, representatives use profanity on the phone, and even threaten to shoot their coworkers. Truly.
    We needed to be sent no less than three faulty terminals by Wallee because they 1) literally displayed other clients propriety software; 2) did not work, or 3) hung when attempted to update as per instructions.

    Other issues off the top of my head:

    - First terminal didn't start correctly;
    - First terminal showed another clients software;
    - Links to Wallee websites were wrong in the manual;
    - Second terminal failed when updating;
    - Third terminal was sent to some other address when Wallee mixed accounts
    - Third terminal had links to Wallee's website with CSS files missing, making reports impossible;
    - Transactions were literally stuck in limbo for THREE MONTHS (!);
    - Foreign currency never worked, despite claims from Wallee, many calls, long discussions with Wallee personnel, traveling abroad several times, trying multiple ways to"cludge it" using Wallee-only updated setting configured by Wallee;
    - We were warned by Switzerland that the terminals are all out of date and security risk;
    - We are charged terminal fees for broken terminals
    - We were declined any attention at all from senior staff: "I just discussed your case with my superior and asked if I had any options to do something to compensate you for the fees, because of your experience with the terminals, but it was declined."
    - The list goes on and on.

    Read More...
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