List of the Top 25 AI Sales Assistants for Zendesk in 2026

Dialpad's AI Sales Assistant empowers sales teams to accelerate their deal-closing process by delivering timely insights throughout calls. This tool effortlessly transcribes discussions, underscores important points, records action items, and generates AI-based suggestions for follow-up actions. By equipping representatives with immediate access to crucial information, the AI Sales Assistant enhances team organization, boosts productivity, and allows members to concentrate on nurturing relationships rather than getting bogged down in note-taking.

Adversus enhances outbound sales teams through smart workflow automation, instant performance analytics, and organized call direction, allowing representatives to concentrate on engaging conversations while enabling managers to provide targeted coaching. Streamline processes such as lead prioritization, scheduling calls, and documenting post-call details. Gain valuable insights into performance by individual representative, campaign, and call results. Accelerate the onboarding process for new employees and foster uniformity within your team. Designed specifically for structured outbound calling in industries such as B2B sales, insurance, energy, and telecommunications. Compliant with ISO standards and GDPR regulations.

Aissist.io is a Hybrid AI Workforce that uses Digital Agents to complete full workflows from beginning to end. Instead of producing suggestions or drafts, Aissist takes action within your existing tools. Digital Agents tag conversations, respond to customers, follow up, update records, escalate issues to the right person and document the final outcome. The workload your team normally performs is now handled automatically. Companies use Aissist to scale operations without increasing headcount. Customers report 83% automation, 2x performance at 50% cost, and a 4.8+ CSAT rating when Digital Agents handle repetitive tasks. Aissist enables teams to protect margins, speed up response times and turn operations into a growth driver instead of a cost center. Aissist learns from your knowledge base, training material and historical conversations so it begins performing work quickly. There is no flow building or logic mapping. Aissist understands text, images, video and voice, works across chat, email, social, SMS and WhatsApp and connects to internal systems through public APIs. This creates a seamless workflow where humans focus on strategic work and Aissist handles the busywork.

Kixie: Intelligent Calling and Texting Solutions for Revenue Teams Kixie serves as an AI-driven sales engagement platform designed to enable teams to connect more swiftly, secure additional deals, and grow seamlessly—all while maintaining a personal touch. 🔥 Outbound Sales: Elevate connection rates by as much as 400% through AI-enhanced Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Streamline calls and texts for immediate follow-ups and impactful outreach—all without the hassle of manual processes. 📞 Inbound Sales & Customer Service: Manage a higher volume of calls with intelligent CRM-based routing, shared SMS inboxes, and instant auto-responses. 📊 Revenue Operations & Leadership: Access AI-generated insights, real-time coaching resources, and sophisticated analytics to enhance your team's performance. 💥 Transform your sales force today! Explore our website to begin your journey for free, with no credit card necessary, and discover the difference Kixie can make.

HubSpot serves as an AI-driven customer platform that combines all the essential software, integrations, and tools required to unify your marketing, sales, and customer support efforts. By utilizing HubSpot’s connected platform, businesses can accelerate growth by prioritizing the most critical aspect of their operations: customer engagement. The HubSpot CRM goes beyond being merely a tool; it is the core of your business operations. This CRM solution empowers your team to cultivate stronger relationships with customers, fundamentally changing how you communicate with them. It provides a seamlessly integrated environment for sales, marketing, and customer service, enabling deep insights into your customer interactions. Everything is neatly organized within an intuitive dashboard that boosts your team's productivity. As your business evolves, our platform is built to scale, offering adaptable solutions that cater to your changing requirements. Additionally, HubSpot CRM features a robust free version filled with vital functionalities, making it an excellent option for forward-thinking businesses. This innovative CRM is set to redefine customer management; every customer interaction represents a chance for growth and improvement. You can schedule a demo to explore our premium offerings, or you may begin using our extensive range of free tools right away.

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Drift is a conversational marketing and sales platform that enables businesses to engage website visitors through AI-powered chat experiences. The platform allows companies to replace static lead forms with interactive conversations that help capture and qualify leads in real time. Drift’s AI chat agents greet website visitors, answer questions, and guide potential buyers toward relevant information, meetings, or product demonstrations. By identifying visitors and analyzing engagement signals, the platform helps businesses recognize high-intent prospects and personalize interactions. Drift can also reveal valuable visitor data such as company details, location, and account history, giving sales teams better context for conversations. Once a visitor is identified as a qualified lead, the platform routes them directly to the appropriate sales representative or workflow. This immediate engagement helps shorten sales cycles and improves the overall buyer experience. Drift also provides detailed reporting and analytics that allow teams to track conversation performance, measure engagement, and attribute results to revenue outcomes. Marketing teams can use these insights to optimize their messaging and identify which conversations generate the most qualified leads. The platform integrates with CRM systems, sales engagement tools, and marketing automation platforms to ensure a unified revenue workflow. By enabling real-time communication with website visitors, Drift helps companies turn website traffic into meaningful sales conversations. Ultimately, the platform empowers marketing and sales teams to connect with buyers at the right moment and accelerate pipeline growth.

Gong is a powerful AI-driven revenue platform designed to help businesses consolidate their revenue processes and refine their engagement strategies. By seamlessly integrating with current CRM systems, it delivers comprehensive customer insights, precise forecasting, and enhanced sales performance. The platform empowers teams by providing analytical intelligence on customer interactions, reducing repetitive tasks, and boosting overall productivity. With innovative features such as Gong AI and the Gong Data Engine, organizations can optimize their operations, elevate sales training, and achieve better business results. Additionally, Gong’s focus on data utilization ensures that teams can make informed decisions to drive growth.

At the heart of revenue management is a sophisticated system that guarantees every revenue signal is captured effectively. By ensuring that relevant data reaches the appropriate individuals exactly when and where it is needed, you enable them to perform at their best. Staying updated on crucial events, whether it's tracking potential leads, finalizing deals, or managing customer inquiries, is of utmost importance. Equipping your team with essential insights and guiding them toward optimal actions is vital for success. Moreover, integrating your workflow with existing platforms like Slack and MS Teams can facilitate smooth searching, accessing, and modifying of your CRM data. It's important to grasp key metrics, oversee team activities, and provide coaching when necessary, alongside evaluating performance and the effects of critical initiatives. Troops offers instant notifications regarding events that could significantly affect revenue, making it easier for teams to identify and implement the right responses quickly, regardless of the device they are using, thus enhancing overall performance. Additionally, Troops efficiently automates repetitive tasks for customer-facing teams, freeing them up to devote more time to interactions with clients and prospects, which ultimately leads to improved satisfaction and success through a greater emphasis on nurturing relationships. This enhanced focus on building connections not only fosters loyalty but also drives sustainable growth for the organization.

Develop a comprehensive understanding of the elements that drive your team's success. By monitoring the progression from lead to opportunity and from cross-selling to renewals, over 10,000 businesses have effectively mitigated risks, explored new growth pathways, and expedited their revenue generation. Seamlessly align deal activities and engagement metrics to obtain a holistic perspective of your sales operations. It is essential to understand that the data surrounding activities is a key indicator of sales effectiveness. Our platform automates, integrates, and records all team actions directly within your CRM system. Discover the specific measures your sales representatives have undertaken, pinpoint any overlooked steps, and evaluate the responses from prospects, empowering you to achieve more consistent and predictable results. Understanding the unique strategies of your top achievers has never been easier. Document, transcribe, and analyze every customer interaction throughout the sales journey. Gather insightful transcripts, significant phrases, trends, and durations of conversations. By integrating conversation analytics with detailed activity monitoring and sophisticated machine learning, you can refine all dimensions of your business, including forecasts, reporting, product development initiatives, and beyond, ultimately fostering long-term success. This in-depth strategy not only prepares you to navigate evolving market dynamics but also ensures the continuous enhancement of your team's effectiveness. Furthermore, this ongoing improvement will enable your organization to remain competitive and responsive to future challenges.

Call Optix is a cutting-edge platform that leverages artificial intelligence for enhancing sales intelligence and analyzing voice interactions, transforming customer engagements into valuable revenue insights. It features automatic transcription and thorough call analysis, utilizing sentiment assessment and dynamic tagging to reveal trends and highlight upselling opportunities. Furthermore, the AI system can extract specific fields relevant to your organization, such as check-in dates, policy information, and vehicle preferences. Agent performance scorecards assess call quality and effectiveness, providing managers with valuable insights into both strengths and areas in need of development for targeted coaching. The Business Intelligence Dashboard serves as a real-time command center, showcasing call metrics, talk duration, and revenue figures, while the visual Sales Board and Pipeline Funnel enable tracking of deals through customizable stages, complete with win/loss ratios and conversion statistics. By optimizing the entire journey from lead acquisition to deal closure and preserving a detailed activity history, Call Optix merges conversation intelligence with CRM functionalities into one cohesive platform, augmented by AI agents that efficiently manage bookings, qualify leads, and perform follow-ups. This integrated approach not only boosts operational effectiveness but also equips teams with the necessary tools to make data-driven decisions that foster sales growth and enhance overall performance. In doing so, the platform becomes an essential ally for businesses aiming to maximize their sales potential and streamline their operations.

SalesDirector.ai is a platform designed for B2B sales teams that specializes in capturing and providing insightful revenue data and analytics tailored for diverse revenue ecosystems. By gathering data from email and calendar activities of sales representatives and aligning this information with CRM data, the platform generates predictive insights regarding sales pipelines and representative behaviors. Users can access these insights directly within their CRM systems or visualize them through popular business intelligence tools like Tableau, Domo, Google Data Studio, Power BI, or Einstein Analytics. This capability empowers sales organizations to refine their opportunity pipelines, boost win rates, and enhance their overall revenue processes with dependable, data-driven insights. Renowned companies, including MongoDB, JD Power, Digital Map, and Wicresoft, have integrated SalesDirector.ai to elevate their sales strategies. By leveraging these advanced analytics, organizations can stay ahead in a competitive market and make informed decisions that drive growth.

Dialpad Sell is a cutting-edge AI-powered sales outreach platform designed to transform how sales teams engage prospects and close deals. By providing real-time call transcription, sentiment analysis, and keyword tracking, it equips sales reps with actionable insights during conversations to refine pitches and respond effectively to objections. The platform’s AI Playbooks automate best practices and offer personalized coaching recommendations, empowering managers to drive better team performance and accelerate ramp-up times for new hires. Dialpad Sell integrates seamlessly with leading CRM platforms such as Salesforce, Zendesk, Hubspot, Microsoft Dynamics, and communication tools like Microsoft Teams and Google Workspace, enabling a cohesive sales ecosystem. Companies using Dialpad Sell have reported a 50% increase in post-call productivity, a 75% improvement in coaching efficiency, and a 22% decrease in sales rep attrition rates. The platform is built on a secure, scalable dual-cloud infrastructure with enterprise-grade security certifications including GDPR, HIPAA, SOC 2, ISO, and more. It offers 24/7 support, robust disaster recovery, and a 100% uptime SLA to ensure uninterrupted performance. Dialpad Sell supports sales organizations from startups to global enterprises in improving pipeline velocity and driving revenue growth. Its AI capabilities also help capture key customer insights and automate routine sales tasks, freeing reps to focus on high-value activities. Ultimately, Dialpad Sell delivers an intelligent, integrated solution for modern sales teams aiming to outperform their targets.

Easily create workflows and applications that connect people with essential information. Design forward-thinking workflows and applications that deliver an interactive experience driven by intelligence. This empowers regular users to establish and manage workflows independently, without needing the assistance of specialized service teams. By utilizing Backflipt's features, personnel who interact with customers, partner managers, sales development representatives (SDRs), and support staff can engage proactively and smoothly with up-to-date information. It enables citizen developers alongside IT operations to craft secure and compliant enterprise applications, leveraging customizable CSS files within the Backflipt App Builder platform, which generally requires minimal coding skills. Build applications that enhance business processes or simplify repetitive tasks, all while maintaining an engaging user experience. Use Backflipt Graph to customize experiences based on user context, which plays a crucial role in boosting productivity. Furthermore, it is possible to design an application or workflow that collects relevant profiles and insights from past conversations, ensuring thorough preparation for future meetings. Ultimately, Backflipt revolutionizes team collaboration by unifying information and workflows into a single, efficient platform. This integration not only streamlines processes but also fosters a culture of innovation and adaptability among team members.

A new software solution is now available to help create and oversee a team of intelligent sales robots. This innovative platform allows users to assemble a group of sales robots that can send emails, qualify leads, and significantly improve the sales pipeline. Known as Sales Innovator, it empowers businesses to build a fleet of AI-driven sales robots that enhance both outbound and inbound sales strategies. You can grow your team of AI sales robots indefinitely, allowing them to manage email communication and lead qualification efficiently, thereby optimizing your sales workflow. These robots can act as the first point of contact for engaging with prospects who have recently expressed interest online, including those who are considered low-scoring leads and partner referrals. They can also follow up as a secondary contact after your sales representatives have made initial outreach efforts to highly interested prospects. In addition, these robots can initiate proactive communication with leads who have shown past interest but have not been contacted for over 90 days, even those marked as closed or lost. By integrating these capabilities, the software ensures that every potential lead is addressed, maximizing the chances for conversion and ultimately driving growth for your business. With their ability to automate repetitive tasks, you can focus more on strategic sales initiatives while the robots handle the groundwork.

Oskar by Skarbe is a proactive AI sales assistant that lives in your inbox and revolutionizes how entrepreneurs and professionals manage follow-ups, leads, and deals. Instead of forcing users to behave like full-time salespeople, Oskar works quietly behind the scenes — capturing contacts, tracking conversations, and surfacing the right actions at the right time. It automatically logs form fills, meeting attendees, and email threads, eliminating manual entry and freeing you from CRM busywork. The AI uses contextual intelligence to suggest next steps, from sending a reminder to scheduling a call or closing a deal. It qualifies leads based on real engagement signals and drafts follow-up emails written in your tone, ensuring every interaction feels authentic and timely. Oskar also records calls and integrates seamlessly with your existing tools, creating a unified view of your pipeline. By removing administrative friction, it enables users to close deals up to 30% faster and reduce busywork by 7×. The platform’s clean interface and actionable insights make it ideal for small teams, founders, and independent professionals who value efficiency over complexity. Skarbe replaces clunky CRMs and manual systems with an intuitive, AI-first experience focused entirely on outcomes. In essence, Oskar lets you sell without “doing sales” — keeping your business relationships active and your momentum uninterrupted.

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

Rox is a cutting-edge AI-driven platform designed to transform the interactions between enterprise sales teams and their clients. By merging diverse data sources such as CRM records, call logs, and transaction data, Rox establishes a unified central repository for information. It features a dynamic "agent swarm" of AI assistants that continuously oversee accounts to detect potential risks and opportunities in real time, develop tailored outreach communications, and automate numerous administrative functions. Built to integrate seamlessly with existing data warehouses, Rox enhances existing data systems by incorporating external signals like news articles, job listings, and financial updates. The platform delivers actionable insights in various formats, including voice, chat, or workflow, ensuring users have easy access to pertinent information. Furthermore, Rox integrates effortlessly with conventional sales tools and is specifically designed for account-based revenue strategies, allowing sales professionals to reclaim significant hours each week, increase engagement by more than 30%, and even see their sales-accepted pipeline double in early customer trials. This innovative approach positions Rox as an essential resource in contemporary sales operations, ultimately fostering improved performance and efficiency across organizations. In a landscape where effective client interaction is critical, Rox stands out as a game changer for sales teams aiming to optimize their strategies.

Quilt is an advanced AI-driven assistant platform designed specifically for technical sales, proposals, and solution teams, aimed at simplifying monotonous tasks such as answering RFPs and preparing for product demonstrations. Among its key features is the Questionnaire Assistant, which enables users to complete nearly 95% of RFP questionnaire responses in just minutes. Additionally, the Knowledge Assistant converts an organization’s vast array of information—including files, chat logs, transcripts, support records, and wikis—into an engaging conversational interface. Soon, the Live Assistant will further enhance support during technical discussions, making it an invaluable resource. Quilt also integrates smoothly with various file storage solutions, sales enablement tools, chat histories, and corporate wikis, ensuring teams can access the most up-to-date organizational insights whenever necessary. With a strong emphasis on enterprise-level security, Quilt safeguards customer data by preventing model fine-tuning on shared information and utilizing encryption for all data, both in transit and at rest, in accordance with SOC 2 Type 2 standards. This focus on innovative features and robust security measures enables Quilt to significantly boost the efficiency and effectiveness of teams engaged in technical sales processes. Ultimately, Quilt not only facilitates smoother operations but also enhances overall productivity within organizations.

Rep AI integrates built-in behavioral AI with ChatGPT's conversational capabilities to provide tailored shopping experiences for all users. Acting as a virtual shopping assistant, ChatGPT streamlines the entire shopping journey directly within the chat interface, including the checkout process. Each interaction is contextually relevant and sharply focused to enhance user engagement. Our AI continuously monitors your website to keep it current, allowing it to manage tasks efficiently. With the ability to engage in natural conversations, our AI addresses product inquiries, adeptly interpreting idioms and slang while supporting multiple languages. Additionally, we employ a sophisticated deep-learning predictive algorithm that identifies visitors in need and delivers personalized, contextually aware shopping assistance in real-time, ensuring a seamless shopping experience around the clock. This comprehensive approach not only simplifies the shopping process but also enriches customer satisfaction by catering to individual preferences and needs.

Unify all your sales tools with our AI-enhanced inbox designed for optimal efficiency. Take advantage of customized analytics to accelerate the deal-closing process and significantly improve your productivity. With Varolio, you can effortlessly oversee your messages, leads, and tasks from one central platform. Our intelligent inbox helps you stay organized, enabling you to focus on what truly matters in your work. By harnessing the power of AI, you gain valuable insights into customer interactions that enhance engagement and facilitate a more personalized sales approach through data-driven strategies. Optimize your sales workflow using automated follow-ups and strategic lead management techniques that are designed to streamline operations. Let AI handle routine tasks, freeing you to cultivate relationships and close deals effectively. Varolio is adaptable to your specific sales needs, ensuring a perfect fit for your unique approach. You will also benefit from enhanced data security and flexible integration with your existing CRM and other sales tools. As an enterprise-grade solution, Varolio emphasizes privacy and can be entirely customized to meet your security protocols. It is compatible with all leading LLM providers, guaranteeing versatility in its application across various platforms. Moreover, every communication is securely encrypted both in transit and at rest, giving you confidence in the safety of your data. With Varolio, elevate your sales strategy while upholding the highest security standards, ensuring that both your operations and sensitive information are well protected. This comprehensive solution empowers you to focus on driving results while benefiting from cutting-edge technology.

HubSpot's AI-driven customer platform prioritizes your customers, empowering you to achieve more significant growth. It links your front-office teams by providing a comprehensive perspective on the customer journey, utilizing AI tools to ensure a smooth interaction with clients. This platform allows businesses to swiftly respond to emerging industry trends and technological advancements. Conventional CRMs fall short in fostering growth, as many aren't tailored to nurture customer relationships, a vital capability in today's AI-centric market where customers have the freedom to explore, assess, and make purchases at will. HubSpot's Customer Platform transcends traditional offerings by incorporating Smart CRM, which merges artificial intelligence with customer insights to facilitate adaptability. Additionally, it features solutions for engaging customers throughout their entire journey and boasts an extensive ecosystem that encompasses integrations, educational resources, and community support. Ultimately, this platform is meticulously crafted to enable businesses to forge deeper connections with their customers and accelerate growth effectively.

Mendable is a cutting-edge platform that utilizes artificial intelligence to help businesses create customized chat applications by tapping into their existing technical resources, such as documentation and knowledge bases. This method not only helps forge AI-powered assistants capable of efficiently addressing inquiries from both customers and staff, but it also reduces the strain on support teams while enhancing user engagement. The platform seamlessly connects with a wide range of data sources, including GitHub, Notion, and Confluence, thereby simplifying data ingestion and synchronization. Users can tailor their AI models by selecting from foundational models like GPT-3.5-Turbo or GPT-4, and they can further boost response precision through answer adjustments and prompt changes that reflect their brand’s distinctive voice. Furthermore, Mendable places a strong emphasis on enterprise-grade security, offering features such as SOC 2 Type II certification, Single Sign-On (SSO) options, role-based access control (RBAC), and the ability to use your own key or model (BYOK/BYOM), ensuring comprehensive data protection and adherence to regulatory standards. By taking this holistic approach, the platform not only enables organizations to create impactful AI solutions but also builds confidence and safety in handling confidential data, allowing businesses to focus on growth and innovation. Ultimately, Mendable stands out as a transformative tool that redefines how companies interact with technology and their customers.

Certainly is an innovative AI platform designed to enhance ecommerce and customer support through conversational AI technology. By leveraging this advanced system, businesses can provide exceptional experiences and drive substantial growth. Engaging in conversations with site visitors offers valuable insights that contribute to reduced product returns, decreased cart abandonment, and increased customer lifetime value. Certainly aims to empower enterprises by mimicking the capabilities of their most effective salespeople, thus improving user interactions. The Certainly Conversational AI software integrates effortlessly with all the platforms essential for managing business operations. This tool acts as a dynamic conversational interface across various functions, including customer service, sales, marketing, community engagement, human resources, and management, transforming each interaction into a smooth and relevant experience for users. If you're intrigued by how automated chat solutions can benefit your business, one of our specialists would be delighted to guide you through a customized Conversational AI chatbot designed specifically for your content, ensuring it meets your unique needs. Ultimately, this technology represents a significant step forward in enhancing customer engagement and satisfaction.

Revolutionize your contact center operations with AI-powered business intelligence that uncovers crucial opportunities to enhance the efficiency of customer service and elevate the customer experience. Our Customer Experience Management (CXM) platform allows you to monitor both digital and voice interactions in real-time, equipping your team with actionable insights to improve the key performance indicators (KPIs) that are most impactful. Augment CXM meticulously analyzes conversations to uncover customer intentions, pertinent products, and the results of interactions, giving you an in-depth understanding of every element involved. Have you ever encountered a sudden surge of unexpected customer inquiries? Augment CXM proactively detects these spikes in conversations and alerts your team, enabling them to tackle the situation before it escalates into a larger issue. Furthermore, it helps you quickly identify whether specific agents are linked to recurring problems within your contact center, allowing you to deliver focused coaching that enhances their capacity to effectively resolve customer issues. This strategy not only boosts individual agent performance but also reinforces the overall effectiveness of your customer service team, ensuring a more seamless experience for your customers. With these insights, you can foster a culture of continuous improvement that keeps your team engaged and empowered.