List of the Top AI Sales Tools for Freshdesk in 2026

Kixie: Intelligent Calling and Texting Solutions for Revenue Teams Kixie serves as an AI-driven sales engagement platform designed to enable teams to connect more swiftly, secure additional deals, and grow seamlessly—all while maintaining a personal touch. 🔥 Outbound Sales: Elevate connection rates by as much as 400% through AI-enhanced Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Streamline calls and texts for immediate follow-ups and impactful outreach—all without the hassle of manual processes. 📞 Inbound Sales & Customer Service: Manage a higher volume of calls with intelligent CRM-based routing, shared SMS inboxes, and instant auto-responses. 📊 Revenue Operations & Leadership: Access AI-generated insights, real-time coaching resources, and sophisticated analytics to enhance your team's performance. 💥 Transform your sales force today! Explore our website to begin your journey for free, with no credit card necessary, and discover the difference Kixie can make.

Aissist.io is a Hybrid AI Workforce that uses Digital Agents to complete full workflows from beginning to end. Instead of producing suggestions or drafts, Aissist takes action within your existing tools. Digital Agents tag conversations, respond to customers, follow up, update records, escalate issues to the right person and document the final outcome. The workload your team normally performs is now handled automatically. Companies use Aissist to scale operations without increasing headcount. Customers report 83% automation, 2x performance at 50% cost, and a 4.8+ CSAT rating when Digital Agents handle repetitive tasks. Aissist enables teams to protect margins, speed up response times and turn operations into a growth driver instead of a cost center. Aissist learns from your knowledge base, training material and historical conversations so it begins performing work quickly. There is no flow building or logic mapping. Aissist understands text, images, video and voice, works across chat, email, social, SMS and WhatsApp and connects to internal systems through public APIs. This creates a seamless workflow where humans focus on strategic work and Aissist handles the busywork.

Dialpad Sell is a cutting-edge AI-powered sales outreach platform designed to transform how sales teams engage prospects and close deals. By providing real-time call transcription, sentiment analysis, and keyword tracking, it equips sales reps with actionable insights during conversations to refine pitches and respond effectively to objections. The platform’s AI Playbooks automate best practices and offer personalized coaching recommendations, empowering managers to drive better team performance and accelerate ramp-up times for new hires. Dialpad Sell integrates seamlessly with leading CRM platforms such as Salesforce, Zendesk, Hubspot, Microsoft Dynamics, and communication tools like Microsoft Teams and Google Workspace, enabling a cohesive sales ecosystem. Companies using Dialpad Sell have reported a 50% increase in post-call productivity, a 75% improvement in coaching efficiency, and a 22% decrease in sales rep attrition rates. The platform is built on a secure, scalable dual-cloud infrastructure with enterprise-grade security certifications including GDPR, HIPAA, SOC 2, ISO, and more. It offers 24/7 support, robust disaster recovery, and a 100% uptime SLA to ensure uninterrupted performance. Dialpad Sell supports sales organizations from startups to global enterprises in improving pipeline velocity and driving revenue growth. Its AI capabilities also help capture key customer insights and automate routine sales tasks, freeing reps to focus on high-value activities. Ultimately, Dialpad Sell delivers an intelligent, integrated solution for modern sales teams aiming to outperform their targets.

Lantern serves as an innovative revenue platform powered by AI, specifically designed to aid sales and marketing teams in expediting and improving their deal-closing efforts by integrating customer, prospect, and intent data into a unified framework. It includes features such as Champion Chaser, which enhances the sales pipeline by identifying valuable signals from existing customers, and Buyer Persona Tracker, which detects the emergence of new buyers within a target account and automatically populates their details. The platform boasts a Workflow Engine that effortlessly integrates with over 50 applications, automating updates based on customer activities like job changes and call insights, thereby empowering teams to proactively identify engagement opportunities. By consolidating multiple data sources, Lantern provides teams with AI-driven insights, refines sales tools, and fosters significant growth. Additionally, it is designed to meet SOC II security standards and allows for swift deployment with a variety of integrations, making it an excellent option for organizations aiming to boost their sales performance. The user-friendly interface, coupled with extensive support, ensures that teams can fully leverage the platform’s features with minimal disruption, further enhancing their operational efficiency. Ultimately, Lantern stands out as a comprehensive solution for organizations striving for a competitive edge in their sales strategies.

Prodoscore™ is an innovative software tool designed to evaluate your organization's greatest asset: its workforce. By utilizing advanced technologies such as Machine Learning, AI, and Natural Language Processing, Prodoscore delivers valuable insights that enhance your understanding and readiness, measuring countless daily activity metrics across essential business applications to yield productivity intelligence. Our goal is to offer unprecedented visibility into employee engagement, grounded in data that can be quickly interpreted, thereby supporting a flexible work culture while maintaining accountability. We aspire to become integral to workplace decision-making by delivering outstanding productivity intelligence that produces actionable insights for organizational leaders. The setup process is swift, taking less than 15 minutes, and is entirely seamless for end users, ensuring that their experience remains unaffected. With Prodoscore, organizations can foster a more engaged workforce and drive performance improvements effectively.

Fullcast enhances the capabilities of Go-to-Market teams to achieve exceptional results through its innovative AI-driven solutions. Our platform and strategic offerings assist numerous go-to-market professionals in streamlining their operations, engaging with customers proactively, and making informed decisions about their market strategies. Alignment and execution of plans can be a significant challenge for go-to-market teams. We simplify this process considerably. Navigating the complexities of go-to-market data can be daunting; however, Fullcast unlocks a wealth of possibilities for marketing, sales, strategy, operations, and customer success teams by establishing a solid foundation of precise data and immediate insights. Leveraging our specialized knowledge in go-to-market planning and execution, we empower B2B companies globally to unlock their full potential and thrive in a competitive landscape. Ultimately, our mission is to transform the way these teams operate and make strategic decisions.

FirstQuadrant is an innovative AI-powered sales platform designed to transform B2B sales into an entirely scalable and autonomous system. By leveraging advanced artificial intelligence, it simplifies the entire sales journey—from lead generation and enhancement to personalized outreach and deal closure—enabling organizations to achieve substantial growth through effective and automated sales methodologies. This platform provides a comprehensive suite of AI tools for managing sales funnels, cultivating relationships, and enhancing top-of-the-funnel activities. With AI-enhanced pipeline management, users can expedite deal closures and uncover hidden sales opportunities by re-engaging and nurturing inactive business contacts through insightful AI analysis. Additionally, enterprises can boost their top-of-funnel efforts by reaching out to qualified leads with tailored email campaigns. FirstQuadrant’s AI features enable it to understand context, predict requirements, and equip sales teams with actionable next steps, ensuring timely and consistent follow-up communication. Furthermore, the platform is designed to adapt to the evolving needs of the sales landscape, ensuring that users maintain a competitive edge in the market while continuously improving their sales strategies. By keeping pace with industry trends and user feedback, FirstQuadrant not only enhances its functionalities but also fosters a culture of ongoing innovation.

Realm is an innovative AI-driven knowledge and workflow platform specifically designed for revenue teams, enabling rapid access to organizational information, automating RFP and questionnaire processes, and creating custom AI agents to handle various sales, support, and product tasks. By seamlessly integrating with widely used tools such as Slack, Notion, Jira, Confluence, HubSpot, Zendesk, Google Drive, and more, Realm boosts productivity by delivering answers, automating interactions, and managing tasks through a unified interface. Key features of Realm include a searchable knowledge base, a real-time “Assistant” chat for quick responses, and “RFP AI” to simplify the automation of RFIs, RFQs, and security questionnaires. Moreover, users can design personalized “Agents” for functions like preparing for meetings, reviewing deals, providing deal-desk support, or resolving support inquiries. Realm places a strong emphasis on secure enterprise architecture, offering single-tenant deployment, data encryption in transit and at rest, strict enforcement of permissions, and regular penetration testing to maintain data security and compliance. This commitment to security and operational efficiency makes Realm a vital asset for revenue teams striving to streamline their workflows and foster better collaboration. Ultimately, Realm not only addresses the immediate needs of revenue teams but also equips them with the tools to adapt and thrive in a rapidly evolving business landscape.

Certainly is an innovative AI platform designed to enhance ecommerce and customer support through conversational AI technology. By leveraging this advanced system, businesses can provide exceptional experiences and drive substantial growth. Engaging in conversations with site visitors offers valuable insights that contribute to reduced product returns, decreased cart abandonment, and increased customer lifetime value. Certainly aims to empower enterprises by mimicking the capabilities of their most effective salespeople, thus improving user interactions. The Certainly Conversational AI software integrates effortlessly with all the platforms essential for managing business operations. This tool acts as a dynamic conversational interface across various functions, including customer service, sales, marketing, community engagement, human resources, and management, transforming each interaction into a smooth and relevant experience for users. If you're intrigued by how automated chat solutions can benefit your business, one of our specialists would be delighted to guide you through a customized Conversational AI chatbot designed specifically for your content, ensuring it meets your unique needs. Ultimately, this technology represents a significant step forward in enhancing customer engagement and satisfaction.

Reevaluate the methods your sales and pre-sales teams use to access current information and deliver precise answers grounded in company knowledge. Our AI assistant can significantly enhance your efficiency by enabling you to tackle Infosec questionnaires, vendor assessments, RFPs, and other communications at a speed that is ten times faster. Tailor your responses according to your client's industry, region, and other specific needs. You can also adjust the tone and length of your messages to align with your brand's compliance standards. Leverage our 'AI Rewrite' feature to modify existing content, eliminating the need for generic responses. Say goodbye to the hassle of switching between multiple applications for information and answers. SiftHub is designed for ease of use and is integrated into your existing tooling ecosystem, allowing for seamless access. Moreover, our platform ensures adherence to the permission settings of the source application, with updates reflecting instantaneously whenever permissions are modified. By streamlining your communication process, you can focus more on building relationships and closing deals.