List of the Top Billing and Provisioning Software in 2025 - Page 2

Utilibill delivers a robust utility billing and customer information system (CIS) that is entirely cloud-based and designed for enterprise use. We empower utilities with toolkits that enable them to manage their transitions autonomously, while our extensive partner network supports the project from start to finish. Our services encompass billing for electricity, gas, water, recycled water, air conditioning, broadband, and various other utilities. We ensure market connectivity with key players such as AEMO, NEMO, Telstra Wholesale, AAPT, Vocus, and OPTUS, among others. Our dedicated team of over 60 professionals is spread across locations in Victoria, California, Santa Monica, and Arkansas. We provide essential features like Billing CIS, a Customer Portal, and an Invoice Designer to enhance user experience. Take advantage of our platforms with a complimentary 30-day trial and start optimizing your utility billing today. Don't miss out on this opportunity to transform your operations effectively.

EZBILL CLOUD offers the complete functionality of an internal system while eliminating the costs and complexities tied to hardware, software, and additional personnel. By providing comprehensive access to all features through the CLOUD, your organization can concentrate on its core objectives—increasing revenue and improving customer service—without the distraction of technical issues. This approach fosters a more efficient workflow, resulting in heightened productivity and better operational outcomes. Furthermore, the ease of use and accessibility of cloud solutions can empower teams to collaborate more effectively and respond swiftly to market changes.

Engage, retain, and delight your mobile subscribers with BeQuick BSS/OSS designed specifically for their needs. Build stronger trust in your services while maintaining a focus on customer satisfaction as a top priority. Equip your customers with intuitive tools that allow them to manage their accounts autonomously. Take the initiative to reach out to them, enhancing sales opportunities and delivering vital account updates. Revamp your billing support system to meet your requirements efficiently, moving away from outdated technologies that hinder accurate billing processes. Achieve thorough transparency regarding the fees charged to your subscribers for the products and services they receive. Rely on the precision of your invoices and statements, as your BSS will empower you to provide outstanding customer service and foster enduring relationships. By emphasizing these crucial aspects, you can establish a fluid experience that not only promotes subscriber loyalty but also significantly improves overall satisfaction, ensuring that your business thrives in a competitive market. Ultimately, your commitment to these principles will pave the way for sustained growth and customer advocacy.

Telecom providers, along with Unified Communications and OTT services, have the capability to set up, introduce, and profit from a variety of communication services over IP networks. These offerings encompass Unified Communications, Hosted IP PBX / IP Centrex, and SIP Trunking, in addition to various management tools such as DID Management and calling card services. Important components of this system include VoLTE and VoWiFi, which enhance communication efficiency. Among the critical functional modules are Class 4 and Class 5 SIP softswitches, designed for both residential and enterprise telephony solutions, as well as options for convergent online billing, service provisioning, and charging features that can be tailored to user needs. This flexibility ensures that service providers can adapt to the evolving demands of their customers while maximizing their revenue potential.

SmartCDR is an exceptionally flexible billing solution designed to accommodate complex configurations for usage-based billing in multiple industries, such as Satellite Communications, VoIP, VSAT, Telco, Wireless, and virtually any other technology that requires this billing format. Users can create PDF invoices for recurring fees and device usage, while also benefiting from simplified email distribution to clients on a daily, monthly, or annual schedule, which guarantees prompt communication and efficient billing management. Furthermore, the customization features of SmartCDR empower organizations to adjust the platform according to their unique requirements and business processes, enhancing overall user experience and operational efficiency. This adaptability not only streamlines billing but also supports growth as businesses evolve and expand their services.

The Enghouse Billing SaaS platform delivers an all-encompassing array of features such as order entry, management, workflow automation, billing, and provisioning, all within a Software as a Service (SaaS) framework. By adopting this SaaS model, Service Providers can effectively enhance their revenue streams while easily introducing cutting-edge telecommunications services. The platform supports the creation and automation of complex workflows through a unified Business Process Management (BPM) system. It offers an efficient solution for order processing and provisioning, which comes with pre-configured integrations for various third-party systems. Moreover, the platform is equipped with built-in support for Salesforce, alongside functionalities for entitlement management, trouble ticketing, and customer self-service capabilities. Additionally, it fully supports e-bill presentment, payment processing, accounts receivable management, and integration with general ledgers, thereby providing a complete financial management solution. With this extensive array of functionalities, the Enghouse Billing platform stands out as an adaptable solution for contemporary telecommunications service providers, catering to their diverse operational needs. In a rapidly evolving telecom landscape, the ability to leverage such a robust platform can significantly enhance a provider's competitive edge.

Our AI is expertly designed to meticulously compare each invoice with the initial quote and purchase order, guaranteeing that no supplier, carrier, or partner is overpaid. This automated process, which includes GL coding and real-time analytics, eliminates the need for managing OCR templates, allowing for enhanced savings and improved cash flow. Open Envoy integrates smoothly with your current ERP or payment network, which boosts both accuracy and speed while lowering expenses. You can rest assured that every invoice is comprehensively evaluated for precision, with instant notifications sent out when any discrepancies arise. To safeguard your business from supplier fraud, equip your team with the most effective controls available. Maintaining cash flow is vital, so it's essential to hold your suppliers accountable. Our no-code integration facilitates a quick setup, automating routine tasks for your accounts payable team, which not only saves time but also enhances their productivity. Additionally, this streamlined approach allows businesses to focus on strategic initiatives rather than getting bogged down by repetitive tasks.

Sonar optimizes the daily functions of internet service providers, allowing them to increase their profitability while focusing on expansion efforts. It features a versatile and automated billing system, accompanied by intelligent financial reporting instruments. With Sonar's advanced billing functionalities and insightful reporting, the management of complex billing operations becomes streamlined. The platform automates revenue collection, effortlessly generates branded invoices, and simplifies tax compliance across different regions through integrated tax solutions. Intelligent automation enhances operational efficiency and aligns workflows across various departments. Additionally, it offers real-time visibility into all aspects of the organization, ensuring that growing internet service providers can effectively connect with and comprehend their business dynamics. We provide all essential tools to facilitate efficient operations. Furthermore, Sonar acts as a robust and scalable solution, enabling service providers to consolidate their data in one centralized location, which leads to improved visibility and informed decision-making. Ultimately, this integration nurtures a more unified and productive approach to managing business operations while fostering growth in an increasingly competitive market.

OSS360 is an integral component of the Advantage360 suite, delivering extensive operational support for a wide range of technologies including CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing, all consolidated into one platform. This all-encompassing solution features vital functionalities such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, churn and credit scoring, as well as general ledger (GL), accounts payable (AP), and lockbox capabilities, among many others. By offering a complete software suite, OSS360 removes the necessity for clients to obtain various modules from different vendors and piece them together through middleware or other technologies. One of the standout features of the platform is the Past Due Treatment, which allows for customizable rules to effectively manage subscriber delinquencies and ensure that appropriate actions are taken to maintain service continuity. Furthermore, OSS360 significantly boosts operational efficiency, empowering businesses to concentrate on growth and enhancing customer satisfaction without the burden of juggling numerous systems. This streamlined approach not only reduces complexity but also fosters a more cohesive business environment. Ultimately, OSS360 equips organizations with the tools needed to thrive in a competitive marketplace.

RevX is an advanced platform for billing and revenue management specifically designed for subscription-based products. This cutting-edge solution allows companies to connect, monetize, and manage a variety of communication, application, and managed services effortlessly. With features such as real-time billing, comprehensive account management, and multiple customer self-service channels, users can customize their pricing and billing arrangements according to their specific requirements. Furthermore, it accommodates complex charging structures, product packages, and subscriber rights, among various other capabilities. A key element in promoting growth and ensuring client retention is the provision of low-touch or no-touch services through self-service features and automated workflows. By enabling customers to handle their accounts autonomously, businesses can boost satisfaction while reducing costs and promoting expansion. RevX simplifies your workload by automating vital tasks like recurring billing, payment processing, managing collections for overdue accounts, charging for overages, sending operational and regulatory emails, and generating daily reports, all of which are crucial aspects of our all-encompassing solution. This not only optimizes operations but also enriches the user experience, contributing to long-term success. In essence, RevX empowers businesses to focus on innovation while it takes care of the billing complexities.

Aria plays a pivotal role in transforming businesses by shifting their focus from traditional ownership models to an emphasis on access and ongoing customer engagement. The cloud-native billing and monetization platform offered by Aria is crafted to empower organizations to successfully introduce sophisticated subscription and usage-based products and packages. This innovation in product offerings allows companies to explore new markets and connect with demographics that were previously inaccessible. By streamlining the process, Aria ensures that businesses can provide their customers with seamless and enjoyable purchasing experiences. Through its web storefronts, Aria facilitates the presentation of customized offers and competitive pricing, which enhances customer acquisition by easing the sign-up process and promoting attractive trial offers. With solutions from Aria, businesses can consistently maintain a positive and uniform buying experience, regardless of the sales channel or vendor involved. Additionally, the platform enables companies to tailor their offers based on their existing customer relationships, promoting smooth transitions from freemium services to paid subscriptions or service upgrades. This adaptability not only fulfills the demands of contemporary enterprises but also significantly boosts their capacity for innovation in an ever-changing marketplace. By leveraging Aria's capabilities, businesses can remain agile and responsive to emerging trends and consumer needs.

We aim to deliver a thorough solution designed specifically for Internet Service Providers (ISPs), whether they are new startups or well-established enterprises. All customer information will be consolidated into a single, centralized repository, encompassing GDPR agreements and electronic billing specifics. Various documents, such as identification records and site photographs, will be systematically organized within a customer or contract-specific filing system. Custom email or SMS templates will be created, along with communication workflows tailored for both informative and promotional purposes. Users who have acquired or developed the customer application will also have the option to send push notifications. Each action performed on the platform, including payments, contract updates, customer modifications, and ticket management, will be meticulously logged to ensure transparency. Webilly features a customer portal that allows users to access and download invoices, submit support inquiries, and potentially make payments via PayPal if this feature is activated. Additionally, the system's API integration promotes seamless interaction with external platforms, significantly enhancing its overall capabilities. This all-encompassing strategy guarantees that ISPs can effectively oversee their operations while delivering exceptional customer service, ultimately fostering customer satisfaction and loyalty. By prioritizing efficiency and user experience, we help ISPs navigate the complexities of modern digital communication.

Neon provides an array of unique features designed to boost the efficiency of management tasks, including Billing, Rate Management, CRM, Reporting & Monitoring, diverse integrations, and Account Management. It effectively covers all financial operation aspects such as Billing, Invoicing, Settlement, and Netting, ensuring comprehensive support for every business's financial requirements. The platform enables the simplification of the billing process for an increasing number of interconnect partners, allowing businesses to reduce costs and minimize errors that are common in such complex procedures. Its Rate Management functionalities include organized Customer and Vendor Rates, Least Cost Routing (LCR), A-Z generation, limitless rate tables, centralized management of rates, and the option to export rates in various switch formats, in addition to scheduling and importing vendor rate sheets. By integrating all sales communications into one platform, productivity receives a significant boost. The CRM component includes features for Opportunity and Task Management, tracking of Account Activities, efficient Lead and Account Management, workflow optimization, and comprehensive Online Contact Management, which simplifies the tracking and management of customer interactions. Overall, Neon is meticulously designed to promote a smooth operational flow across a multitude of business functions, allowing companies to operate with greater agility and responsiveness in a competitive environment. Additionally, the platform’s versatility makes it suitable for businesses of varying sizes, adapting seamlessly to their evolving needs.

ESKA® Digital Billing streamlines the billing process in telecommunications networks, enabling immediate transactions. Its flexible and powerful convergent rating engine gives network providers a competitive advantage in the ever-evolving telecommunications industry. This advanced platform efficiently manages the integrated billing of multiple services, encompassing wireline, wireless, and data networks. Furthermore, it offers an extensive range of features, such as the ability to handle various billing cycles with different frequencies and grace periods, alongside multiple charging methods including advance, arrear, and one-time billing options. By integrating smoothly with other systems like Customer Care, ESKA® Digital Billing enhances telecom operators' capacity to effectively manage their billing and administrative tasks. This integrated approach not only improves service delivery and boosts customer satisfaction but also significantly enhances the overall operational efficacy of telecom companies. Moreover, its adaptability ensures that it can evolve alongside technological advancements and changing market demands.

We actively participate in open source projects through our primary offerings in order management and automating business processes. Each element of our OSS/BSS framework is crafted to be modular, allowing our clients to avoid vendor lock-in scenarios. More than half of Hydra Billing comes with accessible source code, and we emphasize the use of open-source technologies whenever possible. Our API is designed to be comprehensive and well-documented, ensuring smooth integration, while the architecture of Hydra's database remains transparent and clearly defined. Since our establishment in 2007, we have refined our skills in automating business processes specifically for ISPs and digital service providers, catering to clientele that ranges from a few thousand to several million subscribers. By drawing insights and best practices from our varied international client base, we enhance our products and willingly share these improvements with our users. Leveraging our services not only boosts operational efficiency and reduces costs but also enhances customer service quality. Remarkably, over 170 telecommunications companies and service providers across 24 countries have successfully implemented Hydra Products, demonstrating our enduring dedication to excellence in the sector. This widespread global presence highlights the confidence our solutions have inspired in the marketplace, solidifying our position as a trusted partner for businesses aiming to succeed in an increasingly digital world. Moreover, our commitment to innovation ensures that we stay ahead of industry trends, continuously evolving to meet the demands of our clients.

Telefone Media has successfully incorporated its advanced Telecom Billing software to improve the wide-ranging functionalities and solutions linked to different VoIP business models. Our customized VoIP Billing Solutions offer a variety of specialized reports, financial oversight, and detailed user call history data, among other capabilities. There are three main customer segments that VoIP service providers cater to, and Telefone Media is well-equipped to deliver billing solutions tailored to all these areas: Wholesale VoIP, which provides voice traffic to other VoIP entities, stands out as it resembles standard VoIP termination but operates on a much larger scale. Furthermore, wholesale VoIP features such as authentication through IP address or prefix code give service providers the adaptability to modify caller ID as necessary. Business VoIP targets both call termination and origination to IP-PBX systems, enabling accurate CDR rating for billing and charge calculations. Additionally, VoIP service providers have the opportunity to offer features like IP-Centrex, thereby broadening their service portfolio to meet varied customer demands. With a profound grasp of the industry landscape, Telefone Media guarantees that every element of VoIP billing is meticulously managed and optimized for client satisfaction. This comprehensive approach positions us as a leader in supporting the evolving needs of the VoIP market.

ATEL Softswitch stands out for its remarkable efficiency and robust performance, complemented by intuitive user interfaces. The calling card module is expertly crafted to align with the aTel Softswitch, enabling it to adeptly address intricate hidden fees based on user input and preferences. This innovative solution fulfills the fundamental needs of any VoIP enterprise, no matter the size. The aTel VoIP Billing system serves as a sophisticated, carrier-grade charging mechanism that supports various vendors, ensuring seamless integration with VoIP services. It offers exceptional revenue assurance capabilities along with ready-made reports that are vital for daily functions, marketing approaches, and financial strategies for business executives. Furthermore, our services include a customer care platform alongside billing and payment solutions, which streamline the processes for service providers, facilitating the launch, support, and management of VoIP services with ease. By utilizing these extensive tools, businesses can significantly enhance their operational efficiency and elevate customer satisfaction. Ultimately, ATEL Softswitch empowers companies to thrive in a competitive market.

Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.

Since its inception in 1996, Platypus has been providing specialized billing software designed specifically for the Internet Service Provider industry. Operating under Tucows Inc., a publicly traded internet company recognized by ICANN, Platypus has been assisting numerous businesses and millions of internet users around the world since 1994. The Platypus Printing Service presents an economical choice, with the average cost for a typical customer statement being only 83 cents for domestic mailing, which includes printing, folding, stuffing, envelope preparation, return envelope, perforated tear-offs, and postage. Getting started with the Platypus Printing Service is a simple task; users only need to click the "Send to Platypus" button available on the statement screen within the Platypus Billing System. This method removes the complexities of file exports, FTP transfers, or mailing tapes, as encrypted data is safely sent directly to our printing facility, where our committed staff manages the entire process. With this streamlined approach, Platypus guarantees a hassle-free and efficient billing experience for all its users, ensuring satisfaction and reliability in their services.

ALARIS LABS focuses on software development, delivering a wide array of products specifically designed for the voice wholesale and SMS hubbing industries. Voice carriers can leverage ALARIS inVOICE, a sophisticated billing and routing platform that simplifies partner management by managing interconnections, rates, billing, bilateral agreements, DID management, alerting, and analytics, all while enabling real-time routing through both manual and dynamic methods, such as least-cost routing and quality-driven approaches across multiple softswitches and SBCs including Sonus, Sansay, Dialogic, Genband, Mera MVTS, Huawei, VOS, Freeswitch, and others, utilizing the SIP 300/302 API. Moreover, the Alaris SMS Platform efficiently organizes message traffic with a strong framework for overseeing both one-way and two-way A2P and P2P communications across a diverse set of protocols and OTT APIs like SMPP, CMPP, HTTP, SIGTRAN, UCP, ParlayX, RCS, WhatsApp, Viber, and Telegram. This robust message-switching capability, which can handle up to 25,000 SMS messages per second, is complemented by a wide selection of business features tailored to meet various operational requirements. Consequently, ALARIS LABS equips telecommunications companies with a potent suite of tools that can dramatically improve both efficiency and profitability in their operations, ultimately positioning them for success in a competitive market.

24online delivers a robust ISP solution featuring an advanced AAA RADIUS server, a billing system accommodating both prepaid and postpaid users, and efficient management tools tailored for franchisees and subscribers, serving the needs of both emerging and established Internet Service Providers (ISPs). Moreover, the 24online HIA solution offers a variety of functionalities, including a sophisticated access controller for guest AAA RADIUS services, management software for hotel Wi-Fi hotspots, bandwidth distribution, and walk-in coupon management, making it ideal for individual hotels as well as larger hotel chains. Recent studies indicate that a notable 63% of business travelers globally place a high priority on the presence of Wi-Fi when choosing their accommodations. In today’s interconnected world, reliable internet access, whether through wired or wireless connections, has become a fundamental necessity for businesses. Establishments such as coffee shops and cafes have transformed into preferred venues for meetings and discussions, often enhanced by the availability of internet access. Additionally, diners have come to expect Wi-Fi while enjoying their meals at restaurants. This increasing expectation highlights the critical role that connectivity plays in improving customer experiences across diverse industries, further driving the demand for comprehensive internet solutions. As a result, businesses must adapt to these evolving needs to remain competitive in the marketplace.

Cerillion offers a comprehensive BSS/OSS suite designed for mobile, fixed, cable, and multi-service communication providers, seamlessly integrating the flexibility of specialized solutions with the operational efficiency of a fully integrated system to ensure unparalleled system agility. It is constructed on a common technology foundation that adheres to industry standards, such as TM Forum Open APIs, Open Digital Architecture, and 3GPP charging specifications, which allows it to accommodate various deployment models. This includes functioning as a complete end-to-end BSS/OSS solution that oversees the entire lifecycle of customers, products, services, and revenues, as well as enabling a mixed deployment where specific modules can be substituted with third-party applications. Additionally, organizations can utilize individual best-of-breed modules and point solutions tailored to their needs. Cerillion's architecture is cloud-neutral, facilitating deployment across public clouds, private clouds, and on-premises environments, and is further enhanced by an extensive suite of managed service options to provide additional support. This flexibility ensures that communication providers can adapt their operations to meet evolving market demands effectively.

Focus on expanding your business instead of getting bogged down by the intricacies of system management. RiverRock Radix IDC presents a holistic array of tools aimed at guaranteeing accurate billing and boosting your profitability. Let RADIX IDC help you explore new horizons and seize fresh revenue streams. With our support, your business can confidently thrive, benefiting from comprehensive oversight and management of your customer relationships. We also offer self-service features that empower your clients by extending the core billing functionalities directly to them. By simplifying complex rating processes, we help you effectively attract and retain customers. Furthermore, we enhance your customer support workflow, leading to a significant elevation in service quality. This integration of data enables you to make well-informed decisions based on clear, measurable KPIs, propelling your business towards success. Adopting these innovative tools can revolutionize your operations, ensuring you maintain a competitive edge in the marketplace. Ultimately, this approach not only fosters growth but also enhances customer satisfaction, creating a win-win scenario for your business.

ZIRA Convergent Billing & Revenue Management (BRM) provides a robust, flexible, and modular solution designed specifically for Communication Service Providers (CSP) to effectively address the challenges of evolving markets with a high-performance billing system. This solution can be rolled out through a phased implementation strategy, allowing it to operate as either a complete billing system or a standalone module that seamlessly integrates with legacy systems through selective deployment. Beyond its operational flexibility, ZIRA BRM allows users to tailor their application workspace to fit specific roles and tasks, whether related to operational duties or business management, while maintaining uniform processing and presentation of results across the entire ZIRA BRM ecosystem. This adaptability not only enhances user experience but also reinforces the system's capability to meet diverse business needs. With such a versatile offering, ZIRA BRM stands out as an indispensable tool for any CSP looking to improve their billing processes and boost overall operational effectiveness.

Since its inception in 1988, P3 has focused on delivering specialized solutions for telecom billing. The P3iNET billing platform, which encapsulates years of industry knowledge, is now readily available for your utilization. The three foundational elements represented by "P3"—Price, Performance, and Power—highlight the potential for seamless integration of billing and customer service into your operational framework. With the P3iNET software, the automation of billing and customer service processes becomes significantly more efficient. Your main tasks will include collecting call detail records, updating the database with pertinent customer information, applicable rates, and configurations, as well as executing billing cycles. P3 offers tailored support based on your unique requirements, while also providing the option for your team to handle all data collection and processing tasks autonomously. This adaptable methodology guarantees that you can select the level of assistance that aligns perfectly with your business strategy, ensuring maximum efficiency and effectiveness in your operations.