List of the Top Billing and Provisioning Software in 2025 - Page 3

Powercode's comprehensive billing and provisioning software offers a robust solution tailored for Internet Service Providers (ISPs) to enhance their operational efficiency and improve customer satisfaction. Featuring a flexible billing architecture, it allows for the management of recurring services, one-time fees, referral bonuses, self-terminating discounts, and various charges, which enables ISPs to effectively process customer transactions. The automation capabilities streamline invoice generation, providing options to print, view, or email statements directly to clients. Moreover, the software supports integration with a wide array of payment gateways, accommodating credit card and ACH/EFT transactions across multiple countries, thereby ensuring hassle-free financial operations. On the provisioning side, ISPs can configure service plans according to parameters such as bandwidth speed, usage limits, and burst capabilities. Utilizing the Powercode Bandwidth Management Unit (BMU), ISPs can specify service features for VoIP, wholesale, and guarantor accounts, monitor usage and overages, and adjust customer accounts by restricting services when set usage thresholds are met. This comprehensive strategy not only streamlines the billing process but also significantly elevates the overall customer experience within the fiercely competitive ISP landscape. Additionally, the software continually evolves to meet the shifting demands of the market, ensuring that ISPs remain competitive and responsive to their customers' needs.

Fully adaptable in just a few hours to incorporate innovative ideas and offerings, allowing for modifications without vendor support. This enables a marketing nimbleness that facilitates the introduction of new promotions, strategies, or services in mere hours or days, as opposed to the typical months required. Experience a rich integration of payment systems, networks, and services. Take advantage of real-time billing and charging capabilities that proficiently handle prepaid, postpaid, and hybrid accounts. Access a wide array of services, including voice, video, and data, across diverse network technologies such as wireline, wireless, and IP. Leverage a consolidated charging engine, product catalog, and customer management framework. This adaptable solution significantly boosts efficiency and speeds up the introduction of new products. Additionally, enjoy a considerable reduction in operational and capital costs while effectively managing intricate B2B, B2C, and B2B2C relationships. Such strategies result in a substantial improvement in subscriber satisfaction and retention, ultimately nurturing long-lasting loyalty. The streamlined operations not only lay the groundwork for sustainable growth but also empower businesses to respond swiftly to market changes. By fostering these capabilities, companies can thrive and maintain a competitive edge in an ever-evolving landscape.

Alepo's digital BSS platform encompasses a wide array of features such as convergent billing, digital CRM, partner management, and various additional modules. This comprehensive system facilitates swift implementation, effective monetization, and management of the latest communication services. The platform's customer relationship management tools enhance the customer experience while boosting retention rates. By automating workflows, it optimizes both support and sales processes. Additionally, Alepo offers a versatile, device-responsive self-care system that includes AI chatbot integrations, providing customers with round-the-clock assistance throughout the year. This functionality not only allows customers to engage through their preferred channels but also alleviates pressure on customer service representatives. Moreover, Alepo's centralized product catalog enables service providers to quickly introduce new products and services, adapting swiftly to the evolving demands of the market. Overall, this platform ensures that operators remain competitive in a fast-paced environment.

Over the last ten years, the telecommunications sector has undergone significant transformations. The rise of mobile gadgets, the popularity of over-the-top communication services such as video streaming, and a shift away from conventional voice services have all contributed to this disruption. As technologies like IoT and 5G gain traction, the intricacies of telecom billing are expected to grow even further. To stay competitive and adapt to the evolving landscape, Communications Service Providers (CSPs) must modernize their outdated billing frameworks, adopting convergent systems that deliver enhanced flexibility and cost efficiencies. One such solution is CostGuard, an intuitive convergent billing platform designed for seamless integration across various markets, customer segments, and service offerings. Furthermore, with CostGuard, companies can introduce new products, services, and pricing strategies at a pace that outmatches their rivals. Embracing this innovative approach can be pivotal for CSPs looking to thrive in a rapidly changing environment.

At Calvi, our goal is to provide an effortless way to handle bills, ensuring the experience is both simple and free of stress. We focus on an essential aspect of customer relations that remains largely unchanged: the billing process. With more than two decades of expertise, we have established ourselves as a trusted partner for leading companies in the Telecom industry, allowing us to grasp customer requirements deeply. Our intuitive Bill Presentment & Communication solution, known as Calvi Insight, features six extensive modules crafted to impress clients of varying sizes and types. This offering enables Communications Service Providers (CSPs) to improve customer experiences at every step of the billing journey. Furthermore, Calvi Insight ensures a seamless integration of online and offline billing communications, leading to decreased operational costs while enhancing customer engagement and satisfaction. By placing a strong emphasis on customer experience, we are determined to transform the way billing is viewed and handled within the sector. Our commitment to innovation and excellence drives us to continually refine our services to meet the evolving needs of our clients.

ParaBill is recognized as the first Open Source Billing and Customer Care solution available for commercial use, designed to support traditional telecom and communication services as well as innovative content-based charging models. We provide a range of tailored services to fulfill your unique needs, such as training, feature enhancement, and help with installation and configuration. The development process initially encountered challenges due to shifting market conditions, which ultimately resulted in a transfer of ownership in 2006 from Parabell AB back to its original developers. This strategic change was focused on the goal of eventually releasing ParaBill as an Open Source platform. In May 2006, the inaugural public version of ParaBill was successfully introduced as an Open Source solution, representing a crucial turning point in its development journey. This release greatly improved user accessibility and encouraged the establishment of a collaborative community dedicated to the ongoing enhancement of the software. As a result, ParaBill not only became more widely adopted but also evolved through collective contributions and feedback, solidifying its place in the market.

Extensive usage data acts as the cornerstone for a service provider's triumph within the competitive market. Successfully harnessing this data, which frequently comes from diverse sources and formats, is essential for meeting business goals. TeleLink collects usage records from any source, standardizes them, and enriches them by incorporating additional vital data sets, such as jurisdictions and trunk groups. By effectively correlating and summarizing this information, carriers gain the ability to discover valuable insights and achieve immediate visibility into customer interactions, market trends, traffic patterns, and network utilization. The detailed event information provided by TeleLink aids in troubleshooting, research, and the generation of comprehensive reports for further analysis, proving beneficial in both initiating and defending billing disputes while also addressing regulatory reporting requirements. Additionally, users are able to compare their usage data with industry-standard or tailored reference data sets, leading to more nuanced and insightful reporting. The platform also offers functionalities for grouping, filtering, and sorting data according to user-defined time frames and increments, which further enriches the analytical experience. Consequently, this advanced level of functionality empowers service providers to make well-informed decisions and significantly enhance their operational efficiency, ultimately leading to improved customer satisfaction and retention.

By enabling this feature in your CFAST, you gain access to a robust and intuitive tool that you can utilize effectively. This functionality facilitates the efficient oversight of connections between orders and incidents across multiple services. You have the ability to input, monitor, resolve, and conclude all correspondence related to incidents while complying with a variety of standards. Furthermore, it allows for the creation of both manual and internal incidents whenever necessary. Performing tests will help identify the optimal services for your clients. The integration of your CFAST will significantly enhance the centralization of your order management system. This system adeptly interprets files and showcases the information in a user-friendly format. You will be alerted by your CFAST about all crucial details you must keep in mind. Additionally, this feature guarantees that your incident management workflow remains efficient and well-structured, which ultimately boosts overall operational productivity. As a result, your organization can respond more swiftly and effectively to client needs.

aBILLity serves as an outstanding solution for effectively overseeing your service offerings while guaranteeing precise billing for your clients. This all-encompassing communication billing platform has been carefully designed and refined to fulfill all your billing requirements. Surpass your business objectives with features such as live analytics, fraud prevention, customizable customer portals, and seamless back-office integrations. It safeguards you against supplier overcharging and ensures that you capitalize on potential revenue opportunities from your clients while also spotting and mitigating fraudulent activities. With aBILLity, you have the capability to create appealing bundles and subscription plans for a diverse array of ICT services that will impress your customers. Moreover, aBILLity ensures accurate billing calculations by consolidating all fixed and variable charges into a single, user-friendly invoice for every client, thus streamlining your billing operations. This groundbreaking tool not only makes management simpler but also significantly boosts customer satisfaction through its dependable and transparent billing processes. Additionally, the platform's adaptability allows for the incorporation of new services as your business grows, ensuring that your billing solution evolves alongside your needs.

ActivePlatform serves as a comprehensive automated cloud brokerage solution tailored for cloud service providers, Microsoft CSP partners, and cloud VAR/VAD, streamlining the management and oversight of cloud delivery while enhancing business profitability. This platform provides a customizable white-labelled solution that facilitates the sale of Microsoft CSP subscription services, such as Office 365 and Azure, alongside a diverse array of offerings from various prominent brands available in its extensive global catalogue. By utilizing ActivePlatform, service providers can effectively cater to the needs of thousands of end users with a wide range of multi-vendor subscriptions, enhancing their service delivery capabilities. Additionally, the platform empowers businesses to optimize their operational efficiency in a competitive cloud market.

Ordway serves as a sophisticated platform for bill management and revenue automation tailored to support business growth. This solution streamlines the processes of product pricing, invoicing, and payment collection, while also ensuring proper revenue recognition. Designed specifically for small businesses, the cloud-based service removes the need for manual interventions in the areas of revenue recognition and accounts receivable. Positioned between an accounting system and a customer relationship management (CRM) tool, it offers flexible templates to accommodate various customer needs, such as handling multiple contracts, unique terms, and diverse charges. Additionally, the platform is capable of producing precise revenue schedules and allows finance teams to develop customized revenue recognition templates. With automated billing functionalities, it sends out monthly invoices that cover all active and newly onboarded customers. Furthermore, the platform's integration with existing systems is seamless, causing minimal disruption to engineering teams through the use of REST API-first technology, ultimately enhancing operational efficiency. This comprehensive approach ensures that businesses can focus more on growth while relying on Ordway to manage their billing and revenue processes effectively.

A comprehensive OSS/BSS solution platform crafted for ISPs and telecom operators facilitates the smooth management of broadband services. This innovative platform equips service providers to boost operational efficiency, streamline billing functions, reduce infrastructure expenses, and foster rapid business growth. We take pride in acting as an integral part of our clients' teams, always on hand to provide prompt support whenever needed. By removing the licensing fees tied to databases and operating systems, our offering significantly cuts down capital costs related to hardware infrastructure. Furthermore, our solution enables field teams to swiftly access crucial data required for their tasks, made possible through intuitive mobile applications. Our carefully structured processes and guidelines ensure that migration is executed seamlessly and without any hitches. Additionally, this solution is engineered for remarkable scalability, able to accommodate millions of subscribers within a single instance, making it an excellent choice for expanding businesses. Ultimately, our dedication to innovation and customer satisfaction distinguishes us in the competitive landscape, and we continuously strive to enhance our offerings to meet evolving client needs. This relentless pursuit of excellence ensures that we remain at the forefront of the industry.

This platform stands out as the only subscription business solution that integrates omnichannel commerce, subscription management, billing, and predictive analytics into a streamlined, user-centric model. It caters to the needs of your prospects, customers, partners, and internal teams by providing a modern system that simplifies their interactions with your brand, products, and interconnected systems. Building enduring customer relationships goes beyond just handling recurring billing; it relies on automating processes that initiate from the customer journey, emphasizing seamless user experiences alongside financial considerations. Merely depending on revenue reports does not adequately reflect the complex nature of changing customer relationships. Every user interaction acts as a crucial data point, necessary for developing a narrative that connects past experiences with future interactions. With Keylight, creating omnichannel customer journeys right from the outset is a breeze. This platform not only integrates commerce, billing, and analytics but also offers pre-built applications designed for each user group, equipping businesses to effectively nurture and monetize lasting customer relationships. By adopting this comprehensive strategy, organizations can ensure that all aspects of the user experience are fine-tuned for optimal success and satisfaction. This commitment to user-centric design ultimately leads to improved loyalty and business growth.

All the essentials to launch your phone and data services are conveniently available on a single platform designed for ease of use. Experience wholesale connectivity alongside simplified processes for checkout, payments, tax management, and compliance, allowing you to prioritize growing your business rather than getting bogged down in technical details. Begin providing eSIMs and SIM cards that enable talk, text, and data services through leading global networks. By utilizing various components of Gigs’ comprehensive product suite, you can craft and introduce your unique mobile service, thus establishing a consistent income stream. Create a tailored checkout experience and an all-encompassing plan management site without needing any coding skills, making it remarkably accessible for all users. You’ll find managing recurring billing, processing refunds, and tracking taxes and payouts straightforward, eliminating the complications often associated with integrating third-party payment solutions. With instant sales capabilities and 24/7 customer service options, you can drastically reduce support costs by up to 95%. Handle support inquiries effortlessly with just one click. You’ll gain access to every detail related to subscriptions, metrics, payments, SIMs, and devices through a single, cohesive interface, ensuring that your dashboard remains integrated regardless of the method you choose for implementation. This efficient system not only optimizes operations but also significantly boosts customer satisfaction, leading to a more prosperous business model.

Developed by MCL Systems, Cadebill is an all-encompassing billing and convergent charging solution specifically designed for the telecommunications industry. This advanced platform meets the needs of various service providers, including telephone companies, cable operators, wireless carriers, Internet service providers (ISPs), and local telecom firms, providing them with a suite of tools that streamline the launch of innovative products and services. By improving the speed and precision of rollouts, Cadebill reduces redundancies and automates numerous operational tasks, which can lead to significant decreases in both capital and operational costs while also resulting in a lower total cost of ownership (TCO) and enhanced return on investment (ROI). Key functionalities of the platform include inventory management, chargeback tracking, integration with calling systems, customer relationship management (CRM), and call rating features, among others. Additionally, Cadebill not only enhances the efficiency of existing operations but also equips businesses to navigate and respond to future challenges within the telecommunications sector, ensuring they remain competitive in a rapidly evolving market. As a result, the implementation of Cadebill can profoundly transform how these companies manage their billing and service delivery processes.

MINDBill presents an all-encompassing solution specifically crafted for the diverse needs of carriers operating in various sectors such as voice, data, content, and video, whether they function in fixed, mobile, cable, or satellite domains, and serve both prepaid and postpaid clientele. This innovative platform enables telecom operators to quickly introduce services, automate operational processes, and effectively manage intricate business models while overseeing millions of subscribers and transactions with ease. Its suite includes web-based applications that allow for the thorough management of the entire customer lifecycle, accommodating both individual users and businesses across different billing plans. Additionally, MINDBill features a dedicated customer care application for service representatives and a self-service app for subscribers, which enables users to view invoices online, make payments, and track their data usage conveniently. Moreover, the intuitive module developed for telecom retail outlets empowers operators like GSM and TDMA to effortlessly sell an assortment of products, services, and accessories. The integrated Point of Sale (PoS) system boasts advanced capabilities in resource and inventory management, alongside sales and cashier oversight, creating a smooth retail experience for both operators and their customers. In an ever-evolving telecommunications landscape, MINDBill’s extensive array of tools and features makes it an invaluable ally for telecom providers aiming to elevate their service delivery and enhance customer engagement while adapting to industry changes.

Adore Infotech has created an innovative and all-encompassing VoIP Billing System that provides a sharp and thorough approach to VoIP billing and customer management for its clients. As a trusted name in the VoIP software industry, Adore offers top-notch solutions paired with swift technical support, utilizing a sophisticated framework to adeptly handle payment processing, expenses, rates, and call billing. The system features authentic user management software specifically crafted for efficient billing, integrating established cost structures that boost its overall performance. Furthermore, this powerful system is skilled in streamlining communication, enhancing networking capabilities, and managing billing rates and invoices for calls while accommodating various payment gateways. Telecom providers can effortlessly acquire and implement this VoIP Billing System to bill their voice calling services immediately, making it particularly advantageous for both prepaid and postpaid users. This system not only simplifies the billing process but also has the potential to substantially elevate customer satisfaction by ensuring a smooth and hassle-free billing experience. Ultimately, with its robust features and user-friendly interface, the VoIP Billing System stands out as an essential tool for modern telecommunications.

PRISM revolutionizes enterprise subscription and billing automation, delivering exceptional flexibility for developing pricing and billing strategies. Our platform not only simplifies and manages complex operations but also automates them, allowing you to innovate swiftly while scaling your business effectively. With PRISM, you can create customized billing plans that align with your unique business requirements, ensuring that the subscription experiences you offer truly resonate with your clients. All the critical components needed for managing your customer lifecycle are integrated within a single, powerful platform. Regardless of your organization’s size, we deliver vital enterprise features at a competitive cost. By efficiently overseeing all facets of customer operations and services, PRISM guarantees that customer service teams have access to accurate and up-to-date information, which minimizes the duration of support calls and reduces overall support expenses. This increased efficiency leads to improved customer satisfaction, fostering loyalty and retention in a fiercely competitive landscape. Furthermore, our holistic approach not only simplifies processes but also significantly enriches the overall customer experience, enabling businesses to thrive in their respective markets.

Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution removes barriers to delivering sophisticated real-time convergent experiences, providing an extensive array of core real-time products that aim to increase subscriber acquisition, enhance revenue streams, and improve overall profitability. Understanding the critical importance of accurate charging and billing in shaping the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software developed OmniCare™ to enable effortless management across various services, networks, and subscriber categories. This cutting-edge solution achieves true convergence through a unified billing platform that adeptly handles prepaid transactions, real-time charging, and numerous services, including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Furthermore, it supports postpaid clients by providing sophisticated functionalities such as detailed customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming fees, and interconnect billing, ensuring that all customer needs are thoroughly addressed. Consequently, CSPs are empowered to boost their operational efficiency while also elevating customer satisfaction levels significantly. With OmniCare™, businesses can adapt to the evolving market demands and maintain a competitive edge in the telecommunications industry.

Fonix emerges as the leading platform designed to captivate consumers and drive revenue through mobile channels. Each month, we enable transactions totaling millions of pounds for well-known brands. Our convenient text-to-donate feature allows individuals to easily and significantly support charitable initiatives. For example, by texting ‘THIRTY’ to a specified shortcode, donors can contribute a £30 amount. Campaigns can be efficiently initiated and monitored in real-time during events like telethons and live broadcasts. Moreover, Fonix incorporates delayed donation technology, offering participants the option to contribute or retract their donation while they engage in a competition. Charities benefit from a custom Gift Aid declaration website, which is created and maintained by Fonix. The utilization of SMS enhances audience interaction and participation. With Fonix’s Campaign Manager, users can seamlessly establish predefined timings, entry fees, limits, and other important parameters for their campaigns. Furthermore, the integration of SMS Billing with CRM automation optimizes campaign oversight, and one of our media partners has noted a remarkable average rise of 7.1% in competition entries. In addition to simplifying the donation process, Fonix significantly enriches the fundraising experience for both charities and their supporters, ultimately fostering a stronger community connection. This comprehensive approach ensures that both the donors and the causes they support can achieve their goals more effectively.

OBS is the result of a dedicated team of experts hailing from diverse sectors including information technology, business management, digital media, and convergence technologies. With a combined expertise that spans over forty-five years in these interconnected fields, our group has effectively merged individual skills with cutting-edge technological advancements that are crucial for businesses looking to redefine their futures. The foundations of tomorrow's technology and business practices are deeply anchored in present strategies and philosophies designed to drive upcoming trends, a realization we have gained through years of commitment and an understanding of the various industries' needs and challenges, all informed by our insights into the fast-evolving tech landscape. As we proceed in this dynamic environment, we maintain our emphasis on innovation and flexibility, ensuring that we can consistently adapt to the market's shifting requirements. Additionally, our ongoing efforts to integrate emerging technologies into our strategies position us to respond proactively to the challenges ahead.

MACC serves as a full-service bureau, which means your business does not have to manage any aspect of the CABS billing system maintenance, since MACC handles all system updates and modifications to rate tables internally, without incurring extra charges. This service guarantees an audit trail for unmatched revenue assurance and offers online access to customizable reporting tools. The seamless integration with our financial software makes record-keeping straightforward, while the option for consolidated billing further boosts revenue potential. MACC proficiently generates regular FGD CABS and consolidated invoices for over 400 Inter-Exchange Carriers. Additionally, AccessMart, MACC’s cutting-edge web-based tool for revenue assurance and reporting, provides telecom companies with the ability to track CABS usage and revenue patterns via an online platform. This capability allows for the evaluation of both short- and long-term trends, ensuring that your company receives the appropriate carrier access revenue it deserves, significantly reducing the necessity for manual CABS data tracking and freeing your team to concentrate on other vital responsibilities. By enhancing these operational processes, MACC contributes to optimizing your overall efficiency and elevating business performance while enabling you to focus on growth opportunities.

The leading open-source billing solution presents exceptional flexibility and customization capabilities to address complex billing issues. Whatever your aspirations may be, we are equipped to turn them into reality. jBilling skillfully manages intricate billing scenarios, empowering you to capitalize on every valuable business opportunity that arises. With jBilling, you can quickly launch innovative products and services while keeping your custom code distinct and easily modifiable as needed. The platform's open-source design guarantees complete visibility into the source code, fostering trust in your billing operations. By selecting jBilling, you gain access to a high-performance, expertly administered service that effortlessly scales with your business's growth. You also have the choice to implement jBilling within your own data center for a robust, flexible billing solution customized to your precise requirements. Additionally, partnering with one of jBilling's Approved System Integrator Partners can help ensure a seamless deployment process. Take advantage of jBilling's extraordinary features to revolutionize your billing operations and enhance your overall efficiency today, while enjoying the peace of mind that comes with a reliable and transparent system.

eCDR provides an extensive array of reporting tools along with the flexibility needed to effectively manage and allocate telecommunications costs. It's designed to be intuitive and can be tailored to fit your unique requirements. The CDR-Data suite is supported by a variety of products that give you everything essential for overseeing your communications and personnel expenditures without requiring extra resources. CDR-Data has established a strong reputation for its commitment to client responsiveness, along with a depth of practical experience and expertise that differentiates us from competitors in the industry. Our sustained success is built on the principle of always putting our clients' needs first. Companies that bill for communication usage generally aim for two main objectives: to produce invoices promptly and to ensure their complete accuracy. With CDR-Data Bill-Back, we alleviate this responsibility by automating many time-consuming tasks and processes, resulting in clear and accurate billing for your customers. Additionally, our commitment to innovation allows us to continually improve our offerings to adapt to the changing needs of our clients, ensuring they receive the best possible service. As we look to the future, we remain dedicated to advancing our technology and processes to further streamline operations for our users.

NetQuest BI provides in-depth visual analytics and representations of network data, encompassing CDRs and the results of NetAnalyzer reports, while also integrating essential details like Country/City codes, ratings, LERG, and trunk group specifications. This platform is designed to accommodate both short-term storage for up to 90 days and longer duration archiving, making it ideal for detailed analysis and comprehensive drill-down capabilities that can benefit various departments. The intuitive interface of NetQuest BI allows users to seamlessly navigate through their data, ensuring the extraction of meaningful insights is both efficient and straightforward. Furthermore, its robust features make it a valuable tool for organizations seeking to leverage their network data for strategic decision-making.