List of the Top 19 Business Process Automation Tools for ServiceNow in 2026

Planview AdaptiveWork, which was formerly known as Clarizen, provides PMOs and professional services teams of all sizes with the ability to gain immediate insight into their operations, optimize workflows, proactively manage risks, and improve overall business performance. By aligning with the strategic goals of the organization, teams can enhance workforce productivity, ensuring that their efforts are focused on executing the most essential tasks in a timely manner. The platform enables effective tracking, management, and prioritization of work requests, ensuring that each request is equipped with all the essential details for execution. Additionally, its seamless bi-directional integration with CRM systems, coupled with custom triggers, allows for the effortless capture of opportunity details, which is vital for planning client projects. Furthermore, the platform automates and regulates the different phases of the request lifecycle, such as submission, scoring, prioritization, routing, and approval, making the transition from requests to actionable projects, tasks, or work items much smoother. This all-encompassing strategy not only enhances operational efficiency but also promotes a culture of accountability and transparency throughout the organization, ultimately leading to better decision-making and project outcomes. By leveraging these capabilities, teams can adapt more readily to changes and challenges in the business environment.

Stonebranch’s Universal Automation Center (UAC) serves as a comprehensive Hybrid IT automation platform that facilitates the real-time oversight of tasks and processes across both cloud and on-premises infrastructures. This adaptable software solution enhances the efficiency of your IT and business workflows while providing secure management of file transfers and consolidating job scheduling and automation tasks. Utilizing advanced event-driven automation technology, UAC allows you to implement instant automation across your entire hybrid IT ecosystem. Experience the benefits of real-time automation tailored for a variety of environments, such as cloud, mainframe, distributed, and hybrid configurations. Additionally, UAC simplifies Managed File Transfers (MFT) automation, enabling seamless handling of file transfers between mainframes and various systems, while easily integrating with cloud services like AWS and Azure. With its robust capabilities, UAC not only improves operational efficiency but also ensures a high level of security in all automated processes.

RunMyJobs by Redwood stands out as the only one that is SAP Endorsed and included in the SAP with RISE reference architecture. As the leading SAP-certified SaaS workload automation platform, enabling organizations to seamlessly automate their entire IT processes and integrate complex workflows across any application, system, or environment without restrictions while ensuring high availability as they grow. Recognized as the top choice for SAP customers, it offers effortless integration with S/4HANA, BTP, RISE, ECC, and additional platforms, all while preserving a clean core architecture. Teams are empowered through a user-friendly low-code editor and an extensive library of templates, facilitating smooth integration with both current and emerging technology stacks. Users can monitor their processes in real-time, benefiting from predictive SLA management and receiving timely notifications via email or SMS regarding any performance issues or delays that may arise. The Redwood team is committed to providing round-the-clock global support with industry-leading SLAs and rapid response times of just 15 minutes, alongside a well-established migration strategy that guarantees uninterrupted operations, including team training and on-demand learning resources to ensure success. Furthermore, Redwood's dedication to customer satisfaction ensures that businesses can focus on innovation while relying on robust support and automation solutions.

ActiveBatch, developed by Redwood, serves as a comprehensive workload automation platform that effectively integrates and automates operations across essential systems such as Informatica, SAP, Oracle, and Microsoft. With features like a low-code Super REST API adapter, an intuitive drag-and-drop workflow designer, and over 100 pre-built job steps and connectors, it is suitable for on-premises, cloud, or hybrid environments. Users can easily oversee their processes and gain insights through real-time monitoring and tailored alerts sent via email or SMS, ensuring that service level agreements (SLAs) are consistently met. The platform offers exceptional scalability through Managed Smart Queues, which optimize resource allocation for high-volume workloads while minimizing overall process completion times. ActiveBatch is certified with ISO 27001 and SOC 2, Type II, employs encrypted connections, and is subject to regular evaluations by third-party testers. Additionally, users enjoy the advantages of continuous updates alongside dedicated support from our Customer Success team, who provide 24/7 assistance and on-demand training, thereby facilitating their journey to success and operational excellence. With such robust features and support, ActiveBatch significantly empowers organizations to enhance their automation capabilities.

Smartsheet stands out as a prominent provider of work management and collaborative solutions aimed at turning team interactions into successful results. By equipping organizations with a comprehensive set of tools, this platform encourages innovation, draws in new customers, and facilitates revenue expansion. Featuring a user-friendly, spreadsheet-inspired interface, Smartsheet offers an array of functionalities such as file sharing, Gantt charts, automated workflows, easy-to-navigate portals, and interactive dashboards, among many others, establishing itself as a vital asset for proficient project management. In conclusion, Smartsheet not only simplifies workflows but also significantly boosts team collaboration and productivity, ensuring that teams can achieve their goals more efficiently.

ElectroNeek emerges as a pioneering Intelligent Automation Platform that is transforming business process management in organizations. The platform's primary goal is to integrate AI bots with the workflows of employees, which leads to the automation of mundane tasks and allows human resources to focus on more innovative and strategic activities. By offering a wide range of cutting-edge low-code automation tools, ElectroNeek leverages the power of RPA, IDP, AI, and GPT-4 technologies, both conversational and generative. This unique combination enhances operational efficiency and drives businesses toward greater productivity and creativity. As a result, organizations can streamline their processes while freeing up valuable human capital for higher-level thinking and problem-solving.

PerfectApps empowers you to design fully tailored no-code solutions independently. Experts in various fields can create enterprise-grade web applications, forms, and reports in a matter of days or weeks, eliminating the lengthy coding process. With a user-friendly visual designer, you can effortlessly drag and drop ready-made components onto a canvas to construct your entire application. This no-code methodology effectively eliminates coding as an obstacle between innovative ideas and practical solutions. The advantages of this approach are significant: Accelerated Delivery. Organizations gain enhanced agility, allowing them to implement solutions more swiftly to meet essential operational requirements. The speed of no-code development is estimated to be ten times that of conventional methods (Forrester, 2019). Increased Accessibility. Subject matter experts can independently create their own web applications without programming knowledge, alleviating the strain on already busy IT departments. By 2022, the demand for application development is expected to exceed IT's ability to supply by a factor of five, as reported by Gartner. Cost Efficiency. The process of app development can be decentralized across the organization, leading to lower overall operating expenses and heightened productivity. Businesses have indicated that employing no-code app builders can lead to a remarkable 74% reduction in development costs (Forrester, 2020). Furthermore, as organizations increasingly adopt this innovative approach, the potential for streamlined operations and enhanced collaboration grows exponentially.

ZigiOps is a no-code integration platform designed to connect enterprise systems and enable secure, real-time data synchronization across hybrid environments. It helps organizations streamline workflows, reduce manual effort, and eliminate human error by automating data exchange between ITSM, DevOps, Monitoring, Cloud, and CRM tools. Teams can rapidly configure integrations using pre-built templates and UI-based logic, allowing integrations to be set up, modified, and deployed in minutes without coding. ZigiOps supports cloud and on-prem environments with secure authentication and proxy support, making it suitable for complex enterprise infrastructures. The platform synchronizes data in real time while preserving referential integrity and data consistency across systems. ZigiOps does not persist or store any data in transit, helping organizations meet strict security and compliance requirements even during system outages. Built for advanced automation, ZigiOps extends workflows across multiple systems and domains with full API utilization. Dynamic data transformations, conditional logic, and advanced filtering enable support for complex enterprise use cases. Its distributed, fault-tolerant architecture is designed to scale reliably for large enterprise deployments, ensuring high availability and operational resilience.

The Nintex Process Platform serves enterprise organizations globally to streamline, oversee, and enhance their business processes. It boasts features like process mapping, workflow automation, and document creation, alongside mobile applications, process intelligence, and customizable forms—all facilitated through an intuitive drag-and-drop designer. The latest iteration, Nintex Workflow Cloud, significantly propels organizations toward digital transformation. Empower your operations and IT teams, process analysts, business analysts, and power users by harnessing The Power of Process™. This platform enables the digitization of forms, workflows, and other critical components, making it the most extensive solution available for automation and process management. Nintex simplifies the journey to optimize and automate business processes, ensuring efficiency at every step. With its comprehensive tools, organizations can adapt to changing demands seamlessly.

Axon Ivy addresses a critical challenge faced by organizations today: optimizing inefficient business processes. To achieve successful digital transformations, executives must carefully plan and execute their strategies. Department heads seek rapid and adaptable support for efficient operations, while IT managers require a versatile tool to oversee comprehensive business process management. In a fast-paced business landscape, organizations must exhibit agility and speed in response to evolving demands and circumstances. Our award-winning platform, recognized by Forrester and Gartner, significantly enhances the operations of our clients and partners across various sectors. You will be impressed by the simplicity and effectiveness with which you can digitize, orchestrate, and automate your business workflows. Axon Ivy, a leading digital process automation (DPA) solution, serves over 500 customers worldwide. The platform facilitates all facets of end-to-end automation and offers a range of development options, including no-code, low-code, and full-code capabilities, ensuring that users can tailor solutions to their specific needs. With Axon Ivy, organizations can truly transform their process management and drive efficiency.

Craft intricate automations at incredible speed, removing the burden of managing APIs. The long hours spent untangling scripts are now a thing of the past. By harnessing JavaScript, you gain improved flexibility while the user-friendly interface takes care of the rest. n8n allows you to create versatile workflows that focus on thorough data integration. Furthermore, with readily available templates and an easy-to-use interface, even those with less technical knowledge can engage and collaborate effectively within the team. Unlike many other platforms, complexity will not stifle your creativity; you can bring to life any concept your mind envisions—without the stress of financial constraints. Effortlessly link APIs using no-code methods for straightforward task automation, or explore vanilla JavaScript for more complex data handling. You have the capability to establish various triggers, diverge, combine workflows, and even pause actions to wait for external events. Engage with any API or service through tailored HTTP requests, while also protecting your live workflows by keeping distinct development and production environments with separate authentication keys. Embrace the limitless possibilities for innovation, and enjoy the satisfaction of realizing your unique ideas without barriers. The platform encourages exploration and experimentation, paving the way for groundbreaking solutions.

BPA Platform iPaaS allows you to reduce data integration development times and costs whilst supporting integration with any data source. Whether on-premises to on-premises, cloud-to-cloud or on-premises to cloud, BPA Platform iPaaS provides you with flexible data integration solutions with built-in business process automation tools to maintain, configure and adapt your business processes as your business evolves. Host BPA Platform in the cloud for secure end-to-end cloud-to-cloud integration. Achieve rapid deployment through iPaaS and enhance your ability to scale business operations. Deploy BPA Platform on-premises for on-premises to on-premises data integration and gain complete control over resources, security, compliance and accessibility. Achieve complete flexibility by connecting all your business systems and applications including AWS and Microsoft Azure databases across cloud and on-premises environments. Integrate cloud-based, on-premises or hybrid hosted business systems, using end-to-end AES 256 security with double encryption to protect business data and transactions.

Hooper provides a comprehensive data orchestration solution that allows for effective management of distributed information across an organization. Its hyper-automation and low-code platform guarantee that the right information is delivered to the right people at precisely the right time. With the Rapid App Development (RAD) approach, Hooper enables users to implement various strategies and processes while designing workflows through an easy-to-use drag-and-drop interface. This empowers teams to manage their projects efficiently while integrating legacy systems seamlessly, resulting in enhanced agility and smooth operations. Hooper makes it effortless to create solutions tailored to your specific needs; even if you're building a complex sales management system or a simple registration portal, no coding skills are necessary. This visual development platform opens the door for anyone to generate applications and solutions without writing any code. Onboarding is quick and simple with e-invites, and a highly customizable privilege control system allows for detailed management of visibility and interactions. By utilizing these features, organizations can significantly improve collaboration among team members and further refine their processes for greater efficiency. Ultimately, Hooper transforms the way businesses operate, making innovation accessible to all.

SpiceX serves as a powerful tool that allows organizations to unify various client data sources and workflows, ultimately enhancing customer service quality. Recognizing that our clients are our most significant asset, we offer a low-code platform designed for seamless data integration, case management, and workflow optimization. This platform excels in transforming the customer journey by consolidating data from diverse sources into a single user-friendly interface. Consequently, users can access the necessary information at the appropriate moment, drawn from the ideal systems. With the ability to present multiple data streams in a cohesive view, the platform also facilitates data writing to numerous connected systems. By integrating top-tier applications tailored to specific functions, businesses can create a customized platform that meets their unique needs. Rather than attempting to apply a generic approach to business processes, organizations can leverage each application for its intended purpose, thereby optimizing efficiency. Furthermore, an additional layer of security can be implemented by controlling access to sensitive systems, ensuring that only authorized personnel can view critical information. This strategic approach not only bolsters security but also enhances overall operational effectiveness.

Create essential service workflows that start with a request, aiming to enhance efficiency, refine procedures, and automate wherever possible. Our approach provides the necessary framework and infrastructure to build workflows that prioritize human needs while seamlessly integrating technology with organizational processes. Develop modern, digital self-service options for your team members and stakeholders to improve their overall experience. Collect, validate, and securely store data for effective use and distribution across your workflows. Simplify and align processes that meet human-centric requirements. Enable connections with various systems to quickly share, retrieve, or transmit vital information. Ensure robust encryption for data both at rest and during transmission, alongside adaptable, attribute-based access controls. Our intuitive framework empowers developers to visualize, create, and improve their designs using easy drag-and-drop functionalities, while a flexible authentication model accommodates diverse sign-in preferences. This comprehensive strategy not only meets operational needs but also encourages innovation and responsiveness to evolving demands, ultimately leading to a more agile organizational environment. In embracing these practices, organizations can foster a culture of continuous improvement and adaptability.

Odyssey is a powerful automation solution that eliminates the need for coding, effortlessly connecting people, applications, and data to improve your organization's capabilities both in the present and for the future. It provides a straightforward way to integrate various devices, applications, and departments, removing the complexities involved in traditional setups. Say goodbye to unreliable temporary connections; with the Odyssey Platform, you can create dependable pathways for collaboration that lower risks, optimize workflows, and empower your team. The platform’s no-code approach enables users of all expertise levels to automate tasks with ease. Its guided workflows not only speed up operations but also help in cutting costs, making it an excellent choice for contemporary enterprises. By democratizing automation, Odyssey fundamentally reshapes how organizations function, ensuring that everyone has the tools needed to innovate and thrive. This transformative approach fosters a culture of efficiency and adaptability across the entire organization.

Gain valuable insights rooted in analytics about your workforce, operational strategies, and technological resources. Automate complex business workflows that integrate multiple systems and data sources to enhance efficiency. Simplify repetitive tasks that complicate manual testing processes, making them more manageable. The HuLoop platform is engineered to create, implement, and supervise intelligent agents that act as a digital workforce, relieving your employees from tedious responsibilities. Leveraging HuLoop's digital agents leads to lower costs, increased productivity, and improved job satisfaction for your staff. This innovative platform offers a holistic perspective on your operational capabilities, allowing you to understand and adjust the dynamics among your personnel, procedures, and technologies. Additionally, it streamlines and automates intricate business operations across various systems and datasets, significantly minimizing the need for human involvement. These agents are adept at executing and managing tests while confirming expected outcomes, which enhances both quality and efficiency. By automating such repetitive tasks, your organization can concentrate more on strategic planning and growth initiatives, thereby fostering a more innovative work environment. Ultimately, the shift towards automation empowers teams to allocate their resources more effectively and pursue higher-level objectives.

Enhance your operational efficiency by unifying disparate systems and removing data silos, allowing your teams to design advanced applications, automate workflows, and build effective data pipelines. In just minutes, you can streamline complex business processes across multiple applications. Creating and deploying both customer-facing and internal applications becomes a straightforward task. Utilize a vast array of pre-built, feature-rich components to enrich your projects. Maintain enterprise-level security and governance while taking advantage of comprehensive debugging and change management features. Speed up the development of enterprise-grade applications by a factor of ten without requiring any coding. Employ reliable functionality, such as caching, rate limiting, and circuit breakers, to ensure consistent performance. Use the connector SDK to create custom integrations in under a day, enabling smooth connections between various systems. Facilitate real-time data replication from any source to your target systems, simplifying data transfer between applications, data warehouses, or data lakes. Furthermore, implement preload transformations and automated schema mapping to enhance your data handling processes. This strategic approach empowers your organization to tackle challenges with greater agility and effectiveness, ultimately driving success in a competitive landscape.

Hornbill Platform offers a comprehensive solution to enhance and digitize your organization's operations via a set of integrated, user-friendly applications designed for enterprises. Embracing digital technology significantly boosts business financial performance and drives the vital trend of Digital Transformation, which is crucial for modern organizations. By leveraging Hornbill's platform and tools, you can effectively embark on this transformative journey. Each application is designed to align with the unique requirements of your business processes while functioning within a cohesive technological ecosystem that boasts a unified data model and full integration. Users in the business realm can easily automate workflows across different departments without any coding, eliminating the reliance on expensive consulting services or complex technical initiatives to start realizing benefits. A key element of any digital transformation strategy is the flexible workflow automation feature, which allows intricate business processes to be depicted visually, making it accessible for users without coding expertise or specialized technical training. This forward-thinking method enables organizations to swiftly adapt to evolving market conditions while enhancing their operational effectiveness and overall agility. Ultimately, Hornbill empowers businesses to not only keep pace with changes but also thrive in a competitive landscape.