List of the Top 25 Chatbot Software for Mac in 2025

Transform Your Support Team with Effortless Automation Are monotonous tasks hindering the performance of your support team? QueryPal empowers support teams to excel by automating ticket responses, which frees up valuable time to tackle complex issues that require human insight. Leveraging AI-driven workflows allows you to reduce response times, enhance productivity, and provide accurate and dependable support. Whether dealing with frequent inquiries or managing a high volume of requests, your team can prioritize what truly counts—ensuring customer satisfaction remains a top priority. Accelerated Solutions: Expedite the resolution process by automating responses to frequently asked questions and common tickets. Reliability & Accuracy: Guarantee that every communication is consistently thorough, thereby reducing the likelihood of errors. Enhanced Efficiency: Enable your team to focus on complicated or urgent issues by streamlining routine tasks through automation. This shift not only improves service quality but also fosters a more engaged and motivated support team.

A library tailored for developers seamlessly incorporates conversational AI into .NET applications, enabling multi-turn conversations that preserve context and handle dynamic interactions efficiently. The Chatbot component is optimized for on-device performance through the use of lightweight language models, removing the need for cloud-based solutions and enhancing data privacy while ensuring fast response times. Developers have the flexibility to refine the text generation process through various customizable sampling techniques, such as RandomSampling and MirostatSampling. Additionally, they can modify token outputs with parameters like LogitBias and RepetitionPenalty, allowing for greater control over the diversity of responses and helping to reduce redundancy in conversations. The event-driven framework allows for the integration of custom logic both before and after message handling, along with provisions for human-in-the-loop verification when required.

SysAid represents the future of IT service management, offering a robust platform that integrates generative AI into every aspect of service delivery, all presented through a user-friendly, conversational interface. This innovation allows organizations to provide outstanding service effortlessly, enhancing employee satisfaction with a dependable and user-friendly service experience. Additionally, it enables administrators to concentrate on higher-level strategic initiatives, ultimately empowering organizations to realize their full capabilities and drive growth. By embracing this technology, companies can transform their service processes and achieve unprecedented efficiency.

LiveHelpNow is revolutionizing customer service by introducing innovative support solutions that enhance both agent efficiency and brand loyalty. Their suite of omnichannel support tools empowers your team with resources designed to simplify their tasks while providing a cohesive experience for customers. • This comprehensive customer support package addresses all of your needs, including contact center operations, lead generation, and help desk functionalities. • With all-in-one omnichannel features like live chat, SMS text-to-chat, chatbots, Facebook Messenger, email/ticket management, and VoIP call handling, your team will benefit from a unified communication history. • The diverse range of tools encompasses intelligent conversation routing, pre-prepared responses, KPI dashboards, contact center analytics, enterprise-level reporting, conversion tracking, unified inbox management, automatic language translation, knowledge base oversight, automations and triggers, lead generation tracking, and much more. • Designed with user-friendliness in mind, it allows seamless integration with your existing CRM, CMS, knowledge base, and social media platforms to maximize your current resources. • Additionally, it adheres to HIPAA, ADA, and PCI regulations, ensuring security with financial-grade AES-256 bit encryption. • The installation process is straightforward and comes with no setup fees or long-term contracts, making it accessible for all businesses. • You can also take advantage of a complimentary 30-day trial, along with free training and round-the-clock support to help you get started effectively. • With these features and support, businesses can transform their customer service approach and foster better relationships with their clientele.

An eCommerce chatbot can boost revenues by 20% to 40% when customers interact with Ochatbot, while simultaneously decreasing support tickets by 25% to 45%. Our Pro and Enterprise subscriptions come with an eCommerce Guarantee. Ochatbot boasts powerful AI-driven features tailored for various eCommerce platforms, including Shopify, BigCommerce, WooCommerce, and Magento, as well as B2B sales and support chat functionalities, all without the need for coding and with easy installation. By engaging shoppers, Ochatbot provides personalized product recommendations, effectively addresses sales challenges, facilitates upselling and cross-selling, recovers abandoned carts, and answers inquiries about order tracking and support. The AI chatbot utilizes natural language processing to enhance its conversational abilities, becoming increasingly knowledgeable about your offerings. It also evaluates customer sentiment, reaction data, and delivers valuable marketing and sales insights. Additionally, Ochatbot comes equipped with nine tools for conversion optimization, such as Leadbot featuring over 80 templates, Offer Sliders, Exit Popups, live chat options, and much more to enhance the overall customer experience. This comprehensive set of tools not only improves engagement but also helps in retaining customers effectively.

Engage with your clients through WhatsApp, Facebook Messenger, and Telegram. Re:plain offers a swift and efficient live chat solution for your website, enabling responses that are 16 times quicker. This live chat software seamlessly connects your website messages to WhatsApp, Facebook Messenger, and Telegram, ensuring immediate communication. Packed with essential features such as unlimited operator access, customizable template responses, video calls, promotional banners, and various integrations, it provides everything you need to enhance customer interaction effectively.

AI Chatbot Support stands at the forefront of customer service technology, delivering an advanced combination of autonomous AI and live chat solutions that transform the way customers engage with businesses. Our platform seamlessly connects with various communication avenues, such as websites, social media platforms, and messaging applications, powered by an intelligent AI chatbot that evolves by learning from user interactions and content. The Support Dashboard from AI Chatbot Support ensures that businesses can provide customer assistance through multiple channels efficiently. Accessible on web, desktop, and mobile devices, our dashboard empowers companies to oversee customer interactions from a single, unified interface. Furthermore, you can easily train your AI chatbot and implement it across numerous platforms, including your website, Facebook Messenger, Instagram, WhatsApp, Slack, Viber, Telegram, and WeChat. Experience the benefits of AI Chatbot Support today and elevate your customer service to new heights!

Outgrow simplifies the process of crafting tailored quizzes, calculators, assessments, recommendations, and polls, enhancing engagement and lead acquisition without needing any developers or designers. With an array of design templates optimized for all devices, including mobile, tablet, and desktop, Outgrow ensures that your interactive content can be seamlessly integrated into various platforms such as websites, advertising, social media, SMS, and email communications. Additionally, users have access to more than 300 pre-designed content pieces or funnels that are geared toward maximizing conversion rates. You also have the flexibility to adjust the questions and make necessary modifications to align your interactive content with your brand's identity, ultimately creating a more cohesive experience for your audience. This makes Outgrow an invaluable tool for businesses looking to enhance their digital engagement strategies.

Customers today have elevated expectations, and the businesses that thrive are those that offer personalized, swift, and seamless purchasing experiences in an era defined by instant gratification. Drift is here to assist you in achieving that goal. By integrating chat, video, and automation, Drift effectively eliminates obstacles in the purchasing process. This platform empowers you to engage in conversations with prospective clients at your convenience. Currently, more than 50,000 companies utilize Drift to boost their revenue, shorten sales cycles, and simplify the buying process, leading to greater customer satisfaction and loyalty.

We are thrilled to introduce the most unique penguin from the creators of chatbots… And here it comes, drumroll please 🥁 Ta-da! Say hello to BotPenguin! BotPenguin is designed to keep your customers and visitors engaged at any time, featuring an impressive live chat, over 60 no-code integrations, and a powerful unified inbox for all your conversations. Enhance your customer relationships at every interaction with an omnichannel chatbot that communicates in your brand’s distinct voice. Elevate the AI assistant into an all-knowing companion! By utilizing web scraping, URL tracking, and FAQ uploads, combined with insights from previous chats, you can develop an assistant that is not only intelligent but almost prophetic! These AI chatbots can deliver an engaging conversational experience across platforms like WhatsApp, Facebook, Instagram, Telegram, websites, and mobile applications. They act as a virtual assistant, expertly trained on your specific data to generate leads, assist customers, and manage appointments with ease. Achieve the perfect timing in your marketing efforts with precision-driven automation through drip campaigns, broadcasts, and bulk messaging strategies that resonate with your audience. With BotPenguin by your side, connecting with customers has never been more seamless or effective!

Tidio is a leading customer support solution that combines live chat, chatbot automation, and AI-powered agents to help businesses deliver fast, scalable service. With an intuitive interface and advanced automation tools, Tidio supports over 800,000 businesses around the world. Engage visitors in real time via chat and manage conversations across email, Messenger, Instagram, and other channels—all within a unified dashboard. Boost support efficiency with built-in ticketing features that seamlessly integrate with chatbots and live agents. Design custom chatbot workflows using a no-code visual editor to automate FAQs, collect leads, and send targeted messages. Utilize Lyro, Tidio’s smart conversational AI, to automatically handle up to 64% of customer queries with human-like understanding. Easy to launch and operate—no coding needed. Fully GDPR-compliant and built for growth, whether you’re running an e-commerce store, SaaS platform, or service-based business. Comes with a 7-day free trial. Highlights: • Live Chat – Real-time communication via website widget and social platforms • Help Desk – Centralized inbox for all channels • Chatbots – Automate lead capture, support tasks, and FAQs • AI Agent – Intelligent responses through Lyro, Tidio’s virtual assistant • Multichannel Support – Connects with Shopify, WordPress, social apps, and more Tidio is praised for its user-friendly design, visual chatbot builder, and fast setup. Flexible pricing plans are available to suit businesses of any size.

LiveChat serves as the quickest and most effective method for providing customer assistance. Recognized as a leading live chat and help desk solution for enterprises, LiveChat elevates teams into exceptional customer service representatives with its user-friendly and straightforward applications. Additionally, it provides an extensive range of add-on features designed to facilitate sales and marketing automation, alongside seamless integrations with various third-party customer relationship management (CRM) systems. This versatility makes it an invaluable tool for businesses striving to enhance their customer engagement strategies.

WotNot streamlines customer engagement on a large scale by utilizing chatbots, which effectively address various business challenges such as increasing appointment bookings and enhancing customer support efficiency. Customers leverage WotNot to provide a tailored experience for both existing and prospective clients, benefiting from its round-the-clock availability, immediate responses, and ability to communicate in the customer's preferred language. The No Code Bot Builder from WotNot simplifies the bot creation process through an easy-to-use visual interface, allowing users to oversee multiple bots tailored for distinct tasks based on specific triggers and conditions. Additionally, WotNot provides a comprehensive service where a team of conversation design specialists collaborates with businesses to identify their unique needs and develop suitable conversation flows, followed by ongoing performance reviews and optimizations. With over 3,000 businesses worldwide placing their confidence in WotNot, the platform continues to revolutionize the way companies interact with their customers, ensuring a seamless and effective communication experience.

Krater.ai is an intuitive and all-encompassing platform that offers a variety of AI-enhanced tools and services, positioning itself as a strong competitor to leading AI applications and services. By utilizing Krater.ai, users can conveniently access a multitude of tools and services from a single platform, thereby avoiding the hassle of juggling numerous applications and various login credentials along with their associated pricing structures. Our suite of AI-driven tools and templates allows you to create completely original content in mere seconds, ensuring that your work is free from plagiarism and empowering you to concentrate on producing engaging content that connects with your target audience. Krater.ai presents affordable pricing options customized to align with your unique needs, catering to marketers, content creators, and entrepreneurs alike. Furthermore, we offer a complimentary plan that allows you to explore our features without any upfront payment or credit card requirement, making it easier than ever to get started. Ultimately, Krater.ai aims to streamline your workflow while enhancing the quality and originality of your content.

Introducing the ultimate app for customer service tailored specifically for Slack users. This innovative platform consolidates all communications from your team and clients into a single, centralized hub. Our dedicated product and support team focus exclusively on the Slack ecosystem, reflecting our deep commitment to enhancing customer messaging within this environment. No other company can match our unwavering dedication to this specialized niche. Slack is ingrained in our identity as a business, and notably, we are the first company to be fully funded while exclusively operating within Slack. You can engage with prospects and clients across various channels—whether through your website, social media, mobile apps, or email—directly in Slack! It is essential for businesses to adapt to where their customers are, rather than forcing customers to adapt to them. If your aim is to streamline customer communications and provide your team with a unified control center, then Slaask is the perfect solution for you. Not only is Slaask an outstanding tool for customer messaging, but it also empowers you to design a customized chatbot that harmonizes with your brand identity, further enhancing the customer interaction experience. By choosing Slaask, you will transform the way your organization engages with its audience in today's digital landscape while ensuring a more personalized approach to customer service.

Our live chat solution empowers operators to connect with customers instantly, enabling them to view visitor messages in real-time and respond more swiftly. Additionally, operators have the capability to transfer chats to colleagues, which expedites the resolution process significantly. They can also utilize pre-written responses to ensure that customers receive accurate information quickly. Customizable chat widgets can be embedded with self-help resources to offer immediate assistance when needed. This proactive chat software is designed to improve the overall user experience. Engaging visitors through chat invitation pop-ups and personalized greetings enhances interaction and fosters a welcoming atmosphere. By utilizing our live chat, businesses can effectively inform website visitors about the latest products, features, or updates to services. Furthermore, providing product tours to your support team can significantly help in engaging potential leads. Our live chat support software integrates seamlessly with leading CRM platforms like Salesforce and Microsoft Dynamics, allowing you to manage potential leads efficiently. This integration ultimately empowers your sales team to close deals more swiftly and effectively, ensuring better overall performance. With these features, your organization can create a more dynamic and responsive customer service environment.

ChatGPT, developed by OpenAI, is a sophisticated language model that generates coherent and contextually appropriate replies by drawing from a wide selection of internet text. Its extensive training equips it to tackle a multitude of tasks in natural language processing, such as engaging in dialogues, responding to inquiries, and producing text in diverse formats. Leveraging deep learning algorithms, ChatGPT employs a transformer architecture that has demonstrated remarkable efficiency in numerous NLP tasks. Additionally, the model can be customized for specific applications, such as language translation, text categorization, and answering questions, allowing developers to create advanced NLP systems with greater accuracy. Besides its text generation capabilities, ChatGPT is also capable of interpreting and writing code, highlighting its adaptability in managing various content types. This broad range of functionalities not only enhances its utility but also paves the way for innovative integrations into an array of technological solutions. The ongoing advancements in AI technology are likely to further elevate the capabilities of models like ChatGPT, making them even more integral to our everyday interactions with machines.

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

As the world increasingly embraces contactless services, consumers now seek immediate, tailored assistance through familiar and easily accessible channels. Businesses are leveraging Freshchat's robust messaging platform to provide support across multiple digital avenues, utilizing a combination of automated solutions and human interaction. Freshchat brings forth a variety of features, including: - An integrated inbox that streamlines conversations from different digital platforms - Advanced AI-driven chatbots designed to enhance user engagement and understand intent - Proactive communication through highly targeted multimedia campaigns - Smart load balancing and automatic routing functionalities - Effortless integrations with a rapidly expanding app marketplace and customizable APIs - A resilient infrastructure hosted on AWS, compliant with industry standards In addition to these advantages, Freshchat supports a wide range of languages, ensuring that businesses can cater to diverse customer bases effectively. This comprehensive approach makes Freshchat an invaluable tool for companies aiming to enhance their customer service experience.

Introducing the groundbreaking automated engine for business intelligence and personalization that requires no configuration. It enables the tracking and analysis of automatically detected objectives for businesses while illustrating their impact across diverse user profiles. With just a single line of code, you can establish a cloud-based framework equipped with essential tools designed to elevate your company’s growth. This innovative system automatically aligns visitors with the most pertinent variations to enhance conversion rates. There is no need for data science expertise or continuous maintenance; simply deploy your variations and let the engine handle everything else. You can modify your website and generate variations without altering the core site code, allowing your marketing team to operate independently of developers. The automated evaluation of menu items, product catalogs, and sales data can significantly boost revenue. With Twik's advanced capabilities, you can craft a personalized experience for every visitor, ultimately driving sales growth to new heights. This seamless integration of technology and marketing empowers businesses to focus on their core strategies while maximizing their online potential.

The XOR AI platform provides businesses with the opportunity to hire blue-collar workers for just $500 each, streamlining the process through advanced automation. By utilizing cutting-edge AI technology, candidates are directly connected and engaged through various job boards, resulting in lower costs compared to competitors. In fact, we can efficiently deliver qualified blue-collar workers to your doorstep within five days at this affordable rate. XOR manages the recruitment process by pre-screening candidates and arranging interviews with your hiring manager or recruiter, ensuring a seamless experience. Our automated system further enhances efficiency by syncing with the interviewers' calendars to schedule meetings with pre-screened candidates within just two days of initiating the search. Additionally, we prioritize sourcing from non-traditional channels to ensure that our clients have access to the best talent available in the market.

Herbie.ai operates as a global Conversational AI firm, functioning under the umbrella of SunSmart Global, which boasts over 15 years of experience in providing enterprise solutions. The company is focused on the digital transformation of businesses through the deployment of voice-enabled virtual assistants designed to streamline various business processes. Furthermore, Herbie.ai has successfully expanded its franchise to six different nations, allowing for instant connectivity with more than 12 social media platforms, enhancing user engagement and operational efficiency. This extensive reach not only facilitates communication but also empowers enterprises to harness the full potential of AI technology.

Elevate the way you communicate with your customers by infusing a personal element, which can greatly enhance satisfaction through live chat capabilities. Crisp transcends typical chat applications by integrating every facet of customer interaction into one cohesive platform. This allows your customers to enjoy an exceptional experience thanks to a shared inbox, facilitating effortless responses to inquiries from site visitors while also reducing expenses with our live chat tool. Studies show that users who utilize chat support are more likely to finalize their purchases. By employing our free chat solution, you can set up automated messaging that encourages proactive customer interactions, converting casual browsers into eager buyers. If your view of CRM software is limited to merely managing contacts, it’s essential to broaden that perspective. Crisp CRM is packed with a multitude of features that go well beyond basic operations, arming small businesses with the necessary tools to automate tedious tasks and boost their deal closures. With Crisp, you can efficiently channel more high-quality leads into your sales pipeline, which not only improves operational effectiveness but also positions your business to excel in a competitive landscape. Moreover, embracing these tools can cultivate long-term relationships with customers, fostering loyalty and repeat business.

Comm100 is an international supplier of comprehensive communication solutions that cater to educational institutions, governmental bodies, and businesses of various scales. By utilizing Comm100's platform, these organizations can achieve an ideal mix of human interaction and automated responses, enabled by customizable live chat features, intelligent bots, and secure messaging, all managed within a single cohesive system. This integrated approach enhances customer engagement and streamlines communication processes effectively.

Rasa stands out as a pioneer in the field of generative conversational AI, providing businesses with the tools to enhance their customer service operations while cutting expenses through advanced AI assistant creation and management on a large scale. By integrating both pro-code and no-code solutions, our platform fosters collaboration among teams, leading to the development of more intelligent and efficient AI assistants, ultimately speeding up the realization of value. This innovative approach not only streamlines the building process but also ensures that companies can adapt quickly to changing customer needs.