List of the Top 25 On-Prem Chatbot Software in 2025

kama.ai's Designed Emotional Intelligence, known as kama DEI, deeply comprehends the nuances of your client's or user's situation or inquiry, similar to how we, as humans, empathize with one another. Our cutting-edge Natural Language Understanding (NLU) technology, along with our exclusive knowledge base and human value guidance algorithm, facilitates a remarkable level of human-like comprehension and reasoning during user interactions. The content within our knowledge base is effortlessly crafted in natural language and evaluated based on universal human values, leading to the development of an ever-evolving Virtual Agent capable of addressing inquiries from clients, employees, and other stakeholders. The conversational pathways we create prioritize the delivery of product and service information in a manner that resonates with the communication style preferred by your product experts or client practitioners. Notably, there is no need for data scientists or programmers to be involved in this process. kama DEI Agents are capable of engaging via our website chat interface, Facebook Messenger, smart speakers, or mobile applications, ensuring a versatile communication experience. Ultimately, our goal is to provide the right information to the appropriate audience at precisely the right moment, thereby enabling continuous client engagement, enhancing your marketing return on investment, and fostering loyalty to your brand. This comprehensive approach ensures that your stakeholders receive timely support, contributing to a more connected and responsive customer experience.

This .NET on-device chatbot framework incorporates advanced multi-turn conversational AI that maintains context while ensuring minimal response times and complete privacy. By utilizing compact models, it eliminates the need for cloud connectivity. You can customize responses using RandomSampling or MirostatSampling techniques, and control token usage with LogitBias and RepetitionPenalty, allowing for diverse and non-repetitive outputs. The system includes event-driven hooks that facilitate the integration of personalized logic before or after each message, as well as enabling human oversight when necessary.

StackAI is an enterprise AI automation platform built to help organizations create end-to-end internal tools and processes with AI agents. Unlike point solutions or one-off chatbots, StackAI provides a single platform where enterprises can design, deploy, and govern AI workflows in a secure, compliant, and fully controlled environment. Using its visual workflow builder, teams can map entire processes — from data intake and enrichment to decision-making, reporting, and audit trails. Enterprise knowledge bases such as SharePoint, Confluence, Notion, Google Drive, and internal databases can be connected directly, with features for version control, citations, and permissioning to keep information reliable and protected. AI agents can be deployed in multiple ways: as a chat assistant embedded in daily workflows, an advanced form for structured document-heavy tasks, or an API endpoint connected into existing tools. StackAI integrates natively with Slack, Teams, Salesforce, HubSpot, ServiceNow, Airtable, and more. Security and compliance are embedded at every layer. The platform supports SSO (Okta, Azure AD, Google), role-based access control, audit logs, data residency, and PII masking. Enterprises can monitor usage, apply cost controls, and test workflows with guardrails and evaluations before production. StackAI also offers flexible model routing, enabling teams to choose between OpenAI, Anthropic, Google, or local LLMs, with advanced settings to fine-tune parameters and ensure consistent, accurate outputs. A growing template library speeds deployment with pre-built solutions for Contract Analysis, Support Desk Automation, RFP Response, Investment Memo Generation, and InfoSec Questionnaires. By replacing fragmented processes with secure, AI-driven workflows, StackAI helps enterprises cut manual work, accelerate decision-making, and empower non-technical teams to build automation that scales across the organization.

SysAid is an AI-powered Help Desk and ITSM solution. Powered by Agentic AI, SysAid helps IT teams resolve issues faster, automate repetitive tasks, and focus on what truly matters—delivering outcomes that move the business forward. With AI-driven ticket handling, no-code workflow automation, and an intuitive self-service portal, SysAid boosts productivity across the organization. At its core is Agentic AI—a purpose-built operational layer where intelligent AI Agents take the first action, accelerating resolution and increasing IT efficiency. SysAid also delivers enterprise-grade security, built-in governance, and customizable controls to ensure responsible and compliant AI usage. Deploy in weeks with fast, code-free onboarding—no disruptive migrations or lengthy training cycles. Flexible, scalable, and backed by award-winning support, SysAid grows with your business. ITSM run by AI—and by you.

Theum is a state-of-the-art software solution that integrates sophisticated knowledge management technology with innovative generative AI functionalities, establishing a unique platform designed to automate and oversee your organization’s knowledge processes while simultaneously enhancing the worth of your knowledge assets. With Theum, you can: - Simplify and automate intricate operations like gathering, curating, syncing, securing, converting, publishing, and disseminating knowledge from various knowledge silos. - Offer immediate access to the exact and comprehensive knowledge needed for any task through advanced multilingual semantic search, enhanced by a distinctive and intelligent context guidance system. - Provide users with the complete analytical and generative capabilities of ChatGPT, fully integrated into your knowledge framework for instant accessibility. - Improve the quality and effectiveness of knowledge by evaluating user interactions, access patterns, emerging requirements, and critical areas of knowledge. - Address scalability challenges in AI development while reducing compliance risks associated with unregulated knowledge flows and the inadvertent use of unauthorized information. - Ultimately, Theum empowers organizations to leverage their knowledge assets more effectively, fostering innovation and informed decision-making across all levels.

MirrorFly serves as a tailored CPaaS solution, enabling businesses and enterprises to engage in real-time communications like instant messaging, voice calling, and video conferencing through its advanced Chat APIs and SDKs. No matter the specific requirements, technology stack, or devices used, MirrorFly empowers global brands to create their own chat platforms with extensive customization options and no restrictions. Among the numerous advantages offered by MirrorFly’s CPaaS are: ✅ Self-hosting capabilities for added control ✅ Limitless customization options to suit unique needs ✅ Complete ownership of data ensuring privacy ✅ An extensive array of over 1000 features ✅ Tailored security measures including Gmail, Phone, and Biometric options ✅ The ability to upload large files exceeding 3 GB ✅ Support for multi-tenant servers ✅ Scalability to accommodate over 1 billion concurrent users ✅ Complimentary migration and integration services ✅ The option to hire a dedicated team specifically for your project With these features, businesses can enhance their communication strategies effectively and efficiently.

The Graphlogic Conversational AI Platform offers a comprehensive suite that includes Robotic Process Automation for businesses, cutting-edge Conversational AI, and sophisticated Natural Language Understanding technology to develop innovative chatbots and voicebots. Additionally, it features Automatic Speech Recognition (ASR), Text-to-Speech (TTS) capabilities, and Retrieval Augmented Generation (RAG) pipelines powered by Large Language Models, enhancing its functionality. The platform's essential components encompass a robust Conversational AI Platform with Natural Language Understanding capabilities, RAG pipelines, and effective Speech to Text and Text-to-Speech engines, along with seamless channel connectivity. Furthermore, it provides an API Builder, a Visual Flow Builder, proactive outreach features, and comprehensive conversational analytics. Remarkably, the platform can be deployed in various environments, including SaaS, Private Cloud, or On-Premises, and supports both single-tenancy and multi-tenancy configurations, making it a versatile choice for diverse linguistic needs. With its extensive features, Graphlogic empowers enterprises to optimize customer interactions through advanced AI solutions.

Comm100 is an international supplier of comprehensive communication solutions that cater to educational institutions, governmental bodies, and businesses of various scales. By utilizing Comm100's platform, these organizations can achieve an ideal mix of human interaction and automated responses, enabled by customizable live chat features, intelligent bots, and secure messaging, all managed within a single cohesive system. This integrated approach enhances customer engagement and streamlines communication processes effectively.

Rasa stands out as a pioneer in the field of generative conversational AI, providing businesses with the tools to enhance their customer service operations while cutting expenses through advanced AI assistant creation and management on a large scale. By integrating both pro-code and no-code solutions, our platform fosters collaboration among teams, leading to the development of more intelligent and efficient AI assistants, ultimately speeding up the realization of value. This innovative approach not only streamlines the building process but also ensures that companies can adapt quickly to changing customer needs.

Smartz Solutions is revolutionizing the contact center industry by challenging outdated systems that have long kept businesses trapped with their complicated setups and exorbitant costs. Many contact centers are fatigued from managing fragmented and pricey systems, which adversely affect both customer satisfaction and employee morale. Our AI-driven 360° experience platform is transforming the way contact centers operate. Having experienced these challenges firsthand, we understand the pain of investing in legacy systems. At one point, we operated 15 different systems, all sluggish and ineffective, just to keep our call center running. We empathize with the struggle of trying to locate essential customer data and the frustration that arises when employee information is scattered across various platforms, obscuring the overall business picture. There's no need for you to operate your call center at the expense of lost revenue, missed opportunities, and dwindling patience. By utilizing a holistic technological framework, you can finally gain a comprehensive view of your entire customer base, enhancing both service delivery and operational efficiency. This shift not only streamlines processes but also empowers teams to deliver exceptional experiences.

LINK Mobility is a global leader in omnichannel communication, offering a versatile CPaaS platform designed to facilitate real-time conversations between enterprises and their customers. Their services include messaging through SMS, WhatsApp Business, Email, Voice, and other popular channels, allowing brands to reach customers on the platforms they prefer most. With more than two decades of industry experience and over 47,000 trusted international clients, LINK Mobility has delivered over 14 billion messages worldwide. The company’s platform supports personalized customer engagement through solutions tailored for customer care, marketing and CRM, notification alerts, and secure authentication processes like OTP verification. LINK Mobility’s extensive global presence, spanning over 30 countries and connectivity to more than 600 mobile networks, ensures reliable message delivery with local market insight. The platform supports rich media content, including images and videos, providing a truly branded communication experience. Security and compliance remain central, giving businesses the confidence to communicate effectively while protecting customer data. Their award-winning Rich Communication Services (RCS) offering, recognized by Juniper Research, sets a high standard for interactive mobile messaging. With intuitive APIs and web modules, businesses can easily orchestrate an omnichannel strategy that integrates seamlessly into existing workflows. LINK Mobility continues to innovate and expand its capabilities, helping enterprises stay ahead in customer engagement and digital communication.

Tiledesk offers a flexible and scalable customer support solution for both mobile applications and websites. It stands out as the pioneering messaging platform that integrates applications, chatbots, and human agents through its orchestration layer and AI-driven Bots. This open-source initiative utilizes the MQTT protocol for its messaging capabilities. Key Features Include: • A Live Chat Widget that provides a comprehensive multichannel experience for both Web and Mobile users; • An automated Resolution Bot designed to enhance customer support efficiency; • Simplified integration with numerous major AI platforms, including both cloud-based services and open-source solutions like DialogFlow and RASA; • A Ticket Management system that is seamlessly woven into the platform to facilitate instant conversation flows; • Essential chat tools such as typing indicators, offline accessibility, delivery receipts, contact lists, and conversation history management; • Team organization capabilities that support multi-project management, SLA configurations, intelligent queue assignments, and departmental structuring; • A fluid conversation flow that enables users to transition between different communication channels effortlessly, benefiting both end customers and support agents; • A real-time analytics dashboard to monitor performance; • An extensive knowledge base to support users and agents alike, ensuring that information is readily accessible. With these extensive features, Tiledesk aims to transform the customer service experience across various platforms.

AITable is an innovative platform that allows users to effortlessly build their own AI ChatGPT using tables. With a single click, you can utilize your unique data to train a tailored ChatGPT system, which can function as a round-the-clock AI customer service representative or a professional assistant for enterprises. By removing the necessity for coding knowledge, AITable ensures a smooth and straightforward setup process. This platform enables you to create not merely an AI assistant, but a sophisticated, responsive, and customized solution that meets the distinct needs of your organization, ultimately enhancing your operational efficiency and customer interactions. Furthermore, AITable empowers businesses to harness the full potential of AI technology without the complexity typically associated with such advancements.

AI Chatbot Hub enables you to create and deploy AI chatbots effortlessly, even if you lack programming skills. These chatbots streamline customer engagement and naturally gather leads, enhancing your marketing efforts. You can personalize your chatbots to align with your brand identity using a variety of customizable templates, advanced AI features, and a wide range of integrations, making them highly adaptable to your business needs. With such tools at your disposal, you can significantly improve customer satisfaction and drive sales growth.

Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.

We provide comprehensive chatbot solutions that encompass various stages, including: - Initial exploration (technical assessment) - Management of projects and accounts - Conversational design (workflow creation) - Quality assurance and testing services - DevOps support and tailored development - Ongoing chatbot support and maintenance - Accelerated chatbot creation (delivered in under two weeks) - Development based on GPT-3 and ChatGPT - Migration of existing chatbots to new platforms - Rescue services for underperforming chatbots - User experience and graphic design services - Creation of chatbot personas and personalities Our dedicated team, consisting of Business Analysts, Customer Success Managers, Chatbot Designers, and Developers, is committed to guiding you through each phase of the chatbot experience to ensure you discover the most effective solution for your organization. Additionally, we provide a Conversational AI platform for our customers. With a diverse portfolio of over 80 clients worldwide, we have partnered with startups that have successfully raised upwards of 10 million, along with established entities like Samsung NEXT, showcasing our ability to cater to various industries and needs. Our expertise allows us to create innovative and impactful chatbot solutions tailored to your unique business requirements.

Our no-code platform empowers you to swiftly create a customized AI chatbot that is specifically trained on your unique data in just moments. This innovation not only boosts the efficiency of customer support but also streamlines the onboarding experience for new hires, among other benefits! The AI chatbot is designed to handle frequently asked questions and straightforward support tasks, allowing your team to focus more on providing individualized assistance to clients. Additionally, it offers round-the-clock support for customer inquiries, guaranteeing that help is always accessible, even during off-peak hours. Implementing this AI chatbot on your website is a breeze—simply copy and paste our provided code, and you'll be equipped to deliver instant support to your site visitors, thus enriching their overall experience and satisfaction. With this hassle-free integration, you can revolutionize your customer interactions, significantly enhance your service quality, and ensure that your clients feel valued at all times.

GPT4All is an all-encompassing system aimed at the training and deployment of sophisticated large language models that can function effectively on typical consumer-grade CPUs. Its main goal is clear: to position itself as the premier instruction-tuned assistant language model available for individuals and businesses, allowing them to access, share, and build upon it without limitations. The models within GPT4All vary in size from 3GB to 8GB, making them easily downloadable and integrable into the open-source GPT4All ecosystem. Nomic AI is instrumental in sustaining and supporting this ecosystem, ensuring high quality and security while enhancing accessibility for both individuals and organizations wishing to train and deploy their own edge-based language models. The importance of data is paramount, serving as a fundamental element in developing a strong, general-purpose large language model. To support this, the GPT4All community has created an open-source data lake, acting as a collaborative space for users to contribute important instruction and assistant tuning data, which ultimately improves future training for models within the GPT4All framework. This initiative not only stimulates innovation but also encourages active participation from users in the development process, creating a vibrant community focused on enhancing language technologies. By fostering such an environment, GPT4All aims to redefine the landscape of accessible AI.

Create a multifunctional AI agent by utilizing your personalized dataset and leveraging advanced models such as ChatGPT, GPT-4, Gemini, or Anthropic. Seamlessly deploy your AI agent across a multitude of web platforms, including WordPress, Webflow, Shopify, and Squarespace, providing users with an advanced chatbot experience. Begin the process by giving your AI agent a distinctive name, developing its backstory, defining its roles, and equipping it with specialized knowledge. Construct your own version of ChatGPT without needing any programming expertise, as you can provide instructions to your AI agent in everyday language. Tailor it to meet your unique needs in real-time to ensure peak efficiency. Our service enables multi-channel integration, allowing you to launch a personalized ChatGPT on platforms like Slack, WhatsApp, email, and SMS. Amplify your business processes with a bespoke ChatGPT AI agent. Users can engage by liking, subscribing, and interacting with community-generated agents, while also having the opportunity to share their own creations. AgentX stands out by offering a customizable experience, allowing users to mix and match different large language models from various sources for their projects. This adaptability guarantees that your AI agent is specifically designed for your requirements while remaining at the forefront of AI advancements. Additionally, the platform encourages collaboration and innovation among users, fostering a thriving ecosystem of AI development.

txtHR is a comprehensive recruitment and HR automation chatbot developed by graylink, designed to transform manual workflows into seamless, rule-based conversations accessible via mobile devices and browsers. With pre-configured workflows that embed essential business logic, txtHR captures exactly the data needed in a secure and compliant manner, providing a consistent experience across all touchpoints. Its mobile-first approach ensures candidates can engage anytime, anywhere without downloading any applications, broadening recruitment reach especially for non-desk workers. The chatbot automates key processes such as employee talent referrals, non-desk worker recruitment, and HR workflows, increasing efficiency and reducing administrative burden. Data accuracy is enhanced through multi-level validation—both on the user’s device and on the server—minimizing errors and improving quality. Designed to operate 24/7, txtHR enables recruiters to maximize productivity and speed up time-to-hire by automating routine tasks and providing real-time insights. The platform includes built-in audit trails and governance features to ensure full compliance with recruitment regulations. Leading companies like Woolworths, Sasol, and Exxaro have leveraged txtHR to reduce manual workloads and improve recruitment turnaround times. Its flexible and multilingual design delivers an engaging candidate experience tailored to diverse audiences. txtHR is an ideal solution for organizations looking to revolutionize their hiring processes with scalable, intelligent automation.

Introducing the most intuitive conversational AI platform that requires no coding and minimal effort, boost.ai stands out with its proprietary self-learning AI, offering a comprehensive set of enterprise-ready features designed for businesses to effortlessly automate and enhance their internal operations. This innovative platform merges deep learning and natural-language processing (NLP) with its unique automatic semantic understanding (ASU) technology, enabling it to effectively interpret and respond to user inquiries through various channels including chatbots, Messenger, Skype, and Slack. Among its numerous offerings are a centralized information hub, authentication management, predefined templates, language detection, conversational voice recording, and much more. Furthermore, by supporting platforms such as Microsoft Teams, Zendesk, and Salesforce, boost.ai allows organizations to analyze customer interaction data, assess quality ratings, and track various metrics, ultimately leading to improved customer engagement and satisfaction. As a result, businesses can not only streamline their processes but also foster meaningful connections with their clients.

WebWhiz allows you to create an AI chatbot that is well-versed in your product, offering prompt responses to customer questions, thereby significantly improving their experience and boosting satisfaction levels. Additionally, this tool empowers businesses to engage with their audience more effectively, fostering a better connection with customers.

Interact with a generative AI tailored for medical inquiries that not only clarifies its answers but also provides appropriate citations, updates its medical information on a daily basis, and grants users the ability to customize and select different knowledge bases. This innovative AI is equipped with a robust pre-existing database and has been developed using over 2,300 comprehensive reference datasets curated by professionals in the healthcare sector, covering a diverse range of terminologies, medical research, clinical trials, patents, health insights, costs, and regulatory data. It meticulously indexes a multitude of medical research sources, ensuring users gain a thorough understanding of the information at hand. Designed to incorporate daily updates on the latest medical developments, clinical trial findings, and new terminologies, this system can efficiently handle extensive volumes of documents, potentially numbering in the millions or even billions. Additionally, scalability options allow the cluster to be tailored to meet specific user needs. Functioning as a conversational AI, this medical chatbot utilizes natural language processing (NLP) to engage with users, providing crucial medical insights, guidance, or support. These chatbots fulfill various roles, including answering general questions regarding illnesses, health issues, and treatment possibilities, thereby significantly enhancing the reach and accessibility of medical knowledge for users around the globe. In this way, the AI contributes to informed decision-making in healthcare, empowering individuals with the information they need to navigate their health journeys.

SmartDocs is recognized as a trailblazer in the field of AI-powered enterprise chatbots, business process management (BPM), and enterprise content management (ECM) solutions worldwide. By facilitating smooth integration with the SAP ERP system, SmartDocs empowers clients to foster rapid innovation, streamline their operations, and initiate digital transformation journeys without the burden of substantial investments in new hardware or software. Their diverse suite of business solutions addresses a wide range of organizational requirements, covering essential areas such as finance, procurement, human resources, and sales, while also enhancing the capabilities of SAP ERP and SAP SuccessFactors. Moreover, SmartDocs offers adaptable deployment options, featuring both cloud and on-premise solutions. The pre-existing integration with SAP guarantees that the bots can access critical data tied to SAP transactions and master data. Additionally, these smart bots can be trained to utilize this information proficiently, allowing them to provide precise and pertinent responses during user interactions. This all-encompassing strategy not only boosts productivity but also enhances operational efficiency throughout the organization, ultimately leading to a more agile and responsive business environment. In essence, SmartDocs is redefining how organizations interact with technology in their day-to-day operations.

A cutting-edge intelligent assistant transcends conventional conversational frameworks, leveraging the latest advancements in AI to predict the subsequent response from the system. Effortlessly connect to emerging communication channels, including voice interfaces, while precisely understanding customer intentions and retrieving pertinent information through Natural Language Understanding (NLU). Protect your important data by keeping it separate from external services and choosing an on-premises setup. Close the divide between chatbot dialogues and tangible applications by incorporating ShoutOUT AI with your current infrastructure and third-party APIs. Embrace the contemporary landscape of customer service by converting ordinary FAQ exchanges into an interactive chatbot experience capable of interpreting and addressing intricate inquiries from your customers. You don’t need to have in-depth technical knowledge; integrating an agile bot into your website is straightforward, enabling you to handle numerous user interactions simultaneously with ease. Provide immediate responses to common questions, thereby boosting customer satisfaction and engagement in real-time. This innovative approach not only enhances the user experience but also sets a new standard for efficiency in customer interactions, paving the way for a transformative future.