List of the Top 11 Cloud Infrastructure Automation Software for ServiceNow in 2026

ActiveBatch, developed by Redwood, serves as a comprehensive workload automation platform that effectively integrates and automates operations across essential systems such as Informatica, SAP, Oracle, and Microsoft. With features like a low-code Super REST API adapter, an intuitive drag-and-drop workflow designer, and over 100 pre-built job steps and connectors, it is suitable for on-premises, cloud, or hybrid environments. Users can easily oversee their processes and gain insights through real-time monitoring and tailored alerts sent via email or SMS, ensuring that service level agreements (SLAs) are consistently met. The platform offers exceptional scalability through Managed Smart Queues, which optimize resource allocation for high-volume workloads while minimizing overall process completion times. ActiveBatch is certified with ISO 27001 and SOC 2, Type II, employs encrypted connections, and is subject to regular evaluations by third-party testers. Additionally, users enjoy the advantages of continuous updates alongside dedicated support from our Customer Success team, who provide 24/7 assistance and on-demand training, thereby facilitating their journey to success and operational excellence. With such robust features and support, ActiveBatch significantly empowers organizations to enhance their automation capabilities.

Pliant provides a comprehensive solution for IT Process Automation that streamlines, improves, and secures the automation creation and implementation process for teams. By reducing the potential for human error, ensuring compliance, and enhancing overall productivity, Pliant proves to be an essential tool. Users can effortlessly integrate existing automation or create new workflows through a centralized orchestration interface. The platform ensures reliable governance while maintaining compliance through its practical, built-in features. Pliant simplifies the process by abstracting numerous vendor APIs into intelligent action blocks, allowing users to utilize a drag-and-drop functionality, which removes the need for repetitive coding tasks. Citizen developers can efficiently build consistent and effective automation across multiple platforms, services, and applications within minutes, thus maximizing the value of their entire technology ecosystem from one interface. Moreover, with the ability to incorporate new APIs in as little as 15 business days, Pliant guarantees that any unique requirements will be met promptly, ensuring your automation capabilities remain current. This level of efficiency not only empowers teams to adapt quickly but also fosters innovation in a fast-evolving tech environment. Additionally, the platform's user-friendly design encourages collaboration among team members, further enhancing productivity and streamlining workflows.

SaltStack serves as an advanced IT automation platform capable of managing, securing, and enhancing infrastructure across various environments, whether on-premises, in the cloud, or at the edge. It operates on an event-driven automation engine that intelligently identifies and reacts to system changes, which proves invaluable in handling intricate settings. This robust framework is especially useful in addressing the complexities of modern IT landscapes. The latest addition to SaltStack's offerings is its SecOps suite, designed to identify security vulnerabilities and misconfigurations within systems. With this advanced automation, issues can be promptly detected and rectified, ensuring that your infrastructure remains secure, compliant, and continuously updated. Within the SecOps suite, the components Comply and Protect play crucial roles. Comply is responsible for checking compliance against standards such as CIS, DISA, STIG, NIST, and PCI. Additionally, it assesses operating systems for vulnerabilities and facilitates the updating of patches to bolster security measures effectively. This comprehensive approach not only enhances security but also simplifies the management of compliance requirements.

Terraform stands out as an influential open-source tool designed for handling infrastructure as code, providing users with a uniform command-line interface to engage with various cloud services. By converting cloud APIs into clear and declarative configuration files, Terraform allows individuals to articulate their infrastructure needs with precision. Users can craft their infrastructure using these configuration files, which utilize the HashiCorp Configuration Language (HCL), making it easy to define resources through organized blocks, arguments, and expressions. Prior to executing any modifications to your infrastructure, running the terraform plan command helps confirm that the intended execution plan meets your expectations. To carry out the desired configuration, the terraform apply command enables the seamless implementation of changes across multiple cloud providers. Additionally, Terraform equips users with the ability to oversee the complete lifecycle of their infrastructure — from the creation of new resources to the management of existing ones, and ultimately the removal of those that are no longer needed, thus ensuring effective oversight of cloud environments. This comprehensive method of managing infrastructure not only streamlines operations but also minimizes the potential for errors during deployment, fostering a more reliable and efficient workflow. By adopting Terraform, organizations can significantly enhance their agility and responsiveness in a rapidly evolving technological landscape.

Harness is the world’s first AI-native software delivery platform designed to revolutionize the way engineering teams build, test, deploy, and manage applications with greater speed, quality, and security. By fully automating continuous integration, continuous delivery, and GitOps pipelines, Harness eliminates bottlenecks and manual interventions, enabling organizations to achieve up to 50x faster deployments and significant reductions in downtime. The platform simplifies infrastructure as code management, database DevOps, and artifact registry handling while fostering collaboration and reducing errors through automation. Harness’s AI-powered capabilities include self-healing test automation, chaos engineering with over 225 built-in experiments, and AI-driven incident triage for faster resolution and increased reliability. Feature management tools allow teams to deploy software confidently with feature flags and experimentation at scale. Security is deeply embedded with continuous vulnerability scanning, runtime protection, and supply chain governance, ensuring compliance without slowing delivery. Harness also offers intelligent cloud cost management that can reduce spending by up to 70%. The internal developer portal accelerates onboarding, while cloud development environments provide secure, pre-configured workspaces. With extensive integrations, developer resources, and customer success stories from companies like Citi, Ulta Beauty, and Ancestry, Harness is trusted to drive engineering excellence. Overall, Harness unifies AI and DevOps into a seamless platform that empowers teams to innovate faster and deliver with confidence.

Shoreline stands out as the sole cloud reliability platform that enables DevOps engineers to create automations in just minutes while permanently resolving issues. Its state-of-the-art "Operations at the Edge" architecture deploys efficient agents to run seamlessly in the background on every monitored host. These agents can function as a DaemonSet within Kubernetes or as an installed package on virtual machines (using apt or yum). Additionally, the Shoreline backend can either be hosted by Shoreline on AWS or set up in your own AWS virtual private cloud. With sophisticated tools designed for top-tier Site Reliability Engineers (SREs), along with Jupyter-style notebooks that cater to the wider team, troubleshooting and resolving issues becomes a straightforward task. The platform accelerates the automation creation process by an impressive 30 times, enabling operators to oversee their entire infrastructure as if it were a single entity. By handling the complex processes of establishing monitors and crafting repair scripts, Shoreline allows customers to focus on merely adjusting configurations to suit their specific environments. This comprehensive approach not only enhances efficiency but also empowers teams to maintain operational excellence with minimal effort.

Visualize your Infrastructure as Code (IaC) architecture and proactively tackle any security design weaknesses before deployment. Oak9 proficiently identifies security vulnerabilities by scrutinizing IaC configurations like Terraform, enabling it to understand the intended infrastructure and continuously monitor for any inconsistencies, while offering actionable insights for quick remediation. Incorporate security seamlessly into your application development lifecycle to avoid expensive design mistakes. Automatically detect and address design vulnerabilities ahead of release, sustaining a vigilant and adaptive oversight of your IaC. Oak9 allows for the customization of security standards tailored to your unique needs, intelligently evolving alongside your development process to reduce distractions from irrelevant alerts or exceptions. This permits you to focus on improving your application’s functional elements while Oak9 assesses each change to your application architecture against your tailored security framework, providing real-time notifications of any new risks. Effortlessly integrate it into your CI/CD pipeline, reaping the benefits of immediate alerts and compatibility with your existing tools, ensuring a more secure deployment process. By managing security considerations proactively, you not only safeguard your applications but also enhance overall development efficiency, paving the way for a more resilient infrastructure. This dual focus on security and functionality can lead to sustainable growth and innovation in your projects.

This fully automated DevOps platform is crafted for the effortless distribution of dependable software releases from the development phase straight to production. It accelerates the initiation of DevOps projects by overseeing user management, resource allocation, and permissions, ultimately boosting deployment speed. With the ability to promptly identify open-source vulnerabilities and uphold licensing compliance, you can confidently roll out updates. Ensure continuous operations across your DevOps workflow with High Availability and active/active clustering solutions specifically designed for enterprises. The platform allows for smooth management of your DevOps environment through both built-in native integrations and those offered by external providers. Tailored for enterprise needs, it provides diverse deployment options—on-premises, cloud, multi-cloud, or hybrid—that can adapt and scale with your organization. Additionally, it significantly improves the efficiency, reliability, and security of software updates and device management for large-scale IoT applications. You can kickstart new DevOps initiatives in just minutes, effortlessly incorporating team members, managing resources, and setting storage limits, which fosters rapid coding and collaboration. This all-encompassing platform removes the barriers of traditional deployment issues, allowing your team to concentrate on driving innovation forward. Ultimately, it serves as a catalyst for transformative growth within your organization’s software development lifecycle.

Resolve stands as the leading platform for IT automation and orchestration, driving over a million automations daily that range from straightforward, high-frequency tasks to intricate processes that surpass conventional expectations. With over ten years of expertise in the realm of automation, we have developed an intelligent orchestration platform tailored to meet the escalating needs of IT Operations and Network Operations teams. Each day, Resolve enables millions of automations, many of which exceed what one might believe is achievable. It may seem unbelievable, yet our satisfied customers can attest to successfully automating complex processes like PIM testing, rapid updates to active load balancers, swift CUCM onboarding, comprehensive end-to-end patch management, and interactions with Watson for natural language processing. Additionally, they efficiently manage infrastructure across various networks, including segregated systems and hybrid cloud environments. Explore further to discover the innovative methods that empower our capabilities.

Create a strong and flexible cloud infrastructure that allows for effective governance and clear organizational hierarchies within your cloud environment. This can be achieved by forming separate organizations and defining the connections among users, tenants, and projects, all while efficiently controlling quotas and services. Leverage cloud and virtualization solutions like Red Hat Enterprise Virtualization, Amazon Web Services, and Microsoft Azure for resource provisioning, set timelines for resource decommissioning, and adjust your setup based on your unique requirements. By examining your existing operational landscape and conducting various hypothetical analyses, you can strategically plan resource allocation and gain continuous insights into usage trends, which will aid in the development of detailed chargeback systems, quota management, and policy frameworks. Additionally, enhance your grasp of performance metrics, capacity planning, and workload management through SmartState's historical data and trend analyses that yield vital information about various aspects of your cloud setup. Formulate an effective policy framework for your infrastructure and incorporate automated alerts and responses to quickly adjust to shifts in your cloud ecosystem, ensuring sustained optimization and responsiveness. This thorough strategy not only enhances resource oversight but also cultivates a proactive environment of continuous monitoring and adaptability within your organization, ultimately driving efficiency and innovation. By fostering a culture that embraces change and technology, your organization can stay ahead in the rapidly evolving cloud landscape.

DROPS is an advanced release management tool designed to improve, secure, and unify the application deployment process across various infrastructures such as data centers, hybrid models, and multi-cloud systems. It supports multiple platforms, seamlessly integrates with various CI/CD pipelines, and offers both agent-based and agentless operation modes. With features that include thorough release management, automated infrastructure provisioning, and 24/7 availability, DROPS aims to streamline deployment processes while maintaining consistent and reliable delivery. This flexible solution is capable of managing both legacy and modern applications, catering to the diverse needs of businesses. Users can opt for agent-based or agentless methods without the burden of agent installation or maintenance. If agents are needed, DROPS will automatically handle their provisioning to fit your specific setup. The intuitive web console allows for planning and managing application deployments without requiring extensive scripting knowledge, enhancing collaboration among stakeholders and technical teams, which ultimately boosts overall project efficiency. Consequently, DROPS not only simplifies the deployment process but also significantly improves communication and coordination throughout the software development lifecycle, leading to more successful project outcomes.