List of the Top 3 Conversational AI Platforms for Portia in 2025

Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.

ChatGPT is a state-of-the-art conversational AI developed by OpenAI, designed to assist users in a wide variety of tasks including creative writing, studying, brainstorming, coding, data analysis, and more. The platform is freely accessible online with additional subscription tiers—Plus and Pro—that provide enhanced capabilities such as access to the latest AI models (GPT-4o, OpenAI o1 pro), extended usage limits, and advanced voice and video features. ChatGPT supports multimodal interaction, allowing users to type or speak commands and receive instant, contextually relevant responses. Integrated tools such as DALL·E 3 enable users to generate images from text prompts, while Canvas supports collaborative writing and code editing. It also incorporates real-time web search to deliver up-to-date information and a research preview for deep exploratory tasks. With customizable GPTs, users can tailor the AI’s behavior to specific needs, and advanced projects allow managing workflows and tasks efficiently. ChatGPT is designed for a broad audience including students, educators, content creators, developers, and enterprises looking to enhance productivity and creativity through AI augmentation. OpenAI maintains a strong commitment to safety, privacy, and transparency, ensuring secure and ethical AI usage. The platform’s seamless cross-device availability allows users to work and interact effortlessly anywhere. Regular updates and new feature releases keep ChatGPT at the forefront of AI innovation and user experience.

Claude exemplifies an advanced AI language model designed to comprehend and generate text that closely mirrors human communication. Anthropic is an institution focused on the safety and research of artificial intelligence, striving to create AI systems that are reliable, understandable, and controllable. Although modern large-scale AI systems bring significant benefits, they also introduce challenges like unpredictability and opacity; therefore, our aim is to address these issues head-on. At present, our main focus is on progressing research to effectively confront these challenges; however, we foresee a wealth of opportunities in the future where our initiatives could provide both commercial success and societal improvements. As we forge ahead, we remain dedicated to enhancing the safety, functionality, and overall user experience of AI technologies, ensuring they serve humanity's best interests.