List of the Top 25 Free Conversational Marketing Platforms in 2025

GetResponse provides a comprehensive marketing solution tailored for marketers, solopreneurs, creators, coaches, and small business owners, offering intuitive tools for email marketing, automation, and monetizing content. Leveraging over 25 years of industry experience, GetResponse fosters audience development and interaction through effective email campaigns, facilitates smooth course creation and sales processes, and assists individuals in transforming their passions into profitable ventures. This platform is perfect for those looking to establish personal brands, market products and services, and cultivate dedicated customer communities, making it an essential resource in today's competitive landscape.

Userlike stands as the premier software for automating customer messaging and support in Germany. Central to this platform is the Message Center, which serves as a unified inbox for various messaging channels, including website chat, WhatsApp, and Facebook Messenger. Within this hub, users can efficiently manage messages utilizing advanced features like message templates, real-time translations, and the ability to share files. Additionally, Userlike offers a robust website messenger that seamlessly integrates with company websites. This live chat functionality allows customers the flexibility to engage in conversations immediately or pick up where they left off later, mimicking the experience of popular messaging applications. For more intricate questions or product demonstrations, Userlike enables agents to effortlessly transition from a chat to a video call through a single click, facilitating screen sharing and enhancing the interaction. This capability allows businesses to personally assist website visitors throughout their purchasing journey, thereby reinforcing customer loyalty. Furthermore, Userlike's AI Automation Hub allows for the integration of self-learning chatbots powered by GTP-4, along with intelligent FAQ pages and dynamic contact forms, streamlining customer support processes. With its development and hosting based in Germany, Userlike ensures that all customer communications adhere to GDPR regulations, providing a trustworthy solution for businesses seeking compliance. This commitment to privacy and security further solidifies Userlike's reputation as a leader in customer communication technology.

An eCommerce chatbot can boost revenues by 20% to 40% when customers interact with Ochatbot, while simultaneously decreasing support tickets by 25% to 45%. Our Pro and Enterprise subscriptions come with an eCommerce Guarantee. Ochatbot boasts powerful AI-driven features tailored for various eCommerce platforms, including Shopify, BigCommerce, WooCommerce, and Magento, as well as B2B sales and support chat functionalities, all without the need for coding and with easy installation. By engaging shoppers, Ochatbot provides personalized product recommendations, effectively addresses sales challenges, facilitates upselling and cross-selling, recovers abandoned carts, and answers inquiries about order tracking and support. The AI chatbot utilizes natural language processing to enhance its conversational abilities, becoming increasingly knowledgeable about your offerings. It also evaluates customer sentiment, reaction data, and delivers valuable marketing and sales insights. Additionally, Ochatbot comes equipped with nine tools for conversion optimization, such as Leadbot featuring over 80 templates, Offer Sliders, Exit Popups, live chat options, and much more to enhance the overall customer experience. This comprehensive set of tools not only improves engagement but also helps in retaining customers effectively.

Customers today have elevated expectations, and the businesses that thrive are those that offer personalized, swift, and seamless purchasing experiences in an era defined by instant gratification. Drift is here to assist you in achieving that goal. By integrating chat, video, and automation, Drift effectively eliminates obstacles in the purchasing process. This platform empowers you to engage in conversations with prospective clients at your convenience. Currently, more than 50,000 companies utilize Drift to boost their revenue, shorten sales cycles, and simplify the buying process, leading to greater customer satisfaction and loyalty.

WotNot streamlines customer engagement on a large scale by utilizing chatbots, which effectively address various business challenges such as increasing appointment bookings and enhancing customer support efficiency. Customers leverage WotNot to provide a tailored experience for both existing and prospective clients, benefiting from its round-the-clock availability, immediate responses, and ability to communicate in the customer's preferred language. The No Code Bot Builder from WotNot simplifies the bot creation process through an easy-to-use visual interface, allowing users to oversee multiple bots tailored for distinct tasks based on specific triggers and conditions. Additionally, WotNot provides a comprehensive service where a team of conversation design specialists collaborates with businesses to identify their unique needs and develop suitable conversation flows, followed by ongoing performance reviews and optimizations. With over 3,000 businesses worldwide placing their confidence in WotNot, the platform continues to revolutionize the way companies interact with their customers, ensuring a seamless and effective communication experience.

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

Landbot.io is a no-code platform for chatbots that enables organizations to create smooth conversational interactions throughout the customer journey. This platform allows marketers, operations specialists, and customer service teams to triple their productivity while decreasing operational expenses by over 30%. With Landbot, individuals can effortlessly design automated chatbot workflows to connect with customers and enhance conversion rates on platforms like WhatsApp, Web, or Messenger. The integration of ChatGPT and additional AI technologies further simplifies the chatbot construction process, merging its no-code features with the power of other advanced language models. Consequently, Landbot not only streamlines communication but also enhances overall business efficiency and customer satisfaction.

IBM watsonx Assistant represents an innovative conversational AI platform that enables a diverse range of users, including those without technical expertise, to seamlessly create generative AI assistants that provide smooth self-service experiences for customers on any device or channel, enhance employee efficiency, and expand organizational capabilities. The platform boasts an intuitive design featuring a drag-and-drop conversation builder along with ready-made templates, making it accessible for all users. It incorporates advanced Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), as well as Intelligent Context Gathering, which work collectively to enhance comprehension of conversational context in natural language. Additionally, it employs retrieval-augmented generation (RAG) techniques to deliver precise, contextual, and timely conversational responses at all times, ensuring that interactions are rooted in the company's knowledge base. This comprehensive approach not only streamlines communication but also fosters a more interactive and responsive customer engagement strategy.

Interact with user comments on various social media platforms while enhancing customer support through chatbots on services like Facebook Messenger and Instagram Direct and Stories. Your entire team can handle queries via WhatsApp without the need to swap phone numbers. By integrating a chatbot into your system, you can effectively navigate service and transactional communications. This chatbot is available 24/7 on your website, social media channels, and WhatsApp, initiating dialogues and routing questions to the right department. AsisteClick offers a cloud-based platform that empowers you to support customers and resolve their issues at any time, no matter what channel they prefer to use. You can automate up to 80% of your interactions across your website, Facebook, Messenger, Instagram, and WhatsApp with our advanced chatbots, ensuring that every critical conversation receives attention from a human representative without delay. Furthermore, AsisteClick streamlines the process for sales and marketing teams to set up meetings, demonstrations, and presentations through adaptable chatbots designed to boost productivity. This all-encompassing strategy not only enhances customer satisfaction but also significantly improves the efficiency of workflows throughout your organization, allowing your teams to focus on more complex tasks. Ultimately, leveraging such innovative technology can transform how you engage with your audience and manage customer interactions.

Maximize every opportunity to connect with potential customers visiting your website by utilizing a sales chatbot tailored for office settings; this innovative tool supplies vital information, answers questions, and gathers contact details, sending them directly to you for timely follow-up. From day one, witness the transformation of your online presence as you effectively highlight your products and services, turning site traffic into meaningful leads. Integrating seamlessly with Google Analytics enables you to track visitor activity and evaluate performance, all while managing contacts effortlessly from the platform. Your website can evolve into the central sales engine for your business, with the ATP chatbot operating continuously to engage potential clients. Upon registration, you will unlock an easy-to-use platform that allows you to customize your chatbot, install it on your site with a simple code, and start gathering essential contact details like names, phone numbers, and emails. The chatbot greets each visitor with warmth and initiates a dialogue, making every individual feel acknowledged and appreciated. Such a proactive approach to customer interaction not only enhances the overall user experience but also significantly boosts the likelihood of conversion, ensuring that no potential opportunity is missed. Furthermore, this dedicated engagement can lead to a more loyal customer base, ultimately fostering long-term business success.

Based in Silicon Valley, Gupshup stands out as a premier conversational messaging platform that empowers enterprises to create captivating conversational experiences effortlessly across more than 30 messaging channels through a unified API. The platform features a user-friendly omnichannel messaging API, a sophisticated bot-building framework, and effective mobile marketing solutions. Each month, Gupshup's messaging service processes over 6 billion messages, assisting over 39,600 businesses in communicating with billions of users via widely-used messaging platforms including SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype, and various others. Its single API solution simplifies the integration of one-way and two-way messaging on WhatsApp, along with a fallback to SMS service in over 225 countries, all while providing a multi-channel auto-routing feature. Furthermore, the Gupshup Bot platform is equipped to manage over 36,000 bots and efficiently addresses WhatsApp FAQ Bots, enabling seamless live agent transitions for diverse customer support scenarios. This adaptability makes Gupshup a vital tool for businesses aiming to enhance their messaging capabilities and improve customer engagement.

SleekFlow serves as a comprehensive Omnichannel Conversational AI Suite designed for enhancing customer engagement. This innovative platform facilitates smooth and tailored customer interactions across various popular messaging platforms, including WhatsApp, Instagram, and live chat, among others. The core aim of SleekFlow is to transform how businesses communicate by prioritizing impactful conversations that lead to successful outcomes. Equipped with advanced conversational AI technology, SleekFlow enhances operational efficiency for marketing, sales, and support teams. The platform automates repetitive tasks, refines customer interactions, and provides exceptional support, enabling businesses to experience remarkable scalability and growth. With established operations in Singapore, Hong Kong, Malaysia, Indonesia, Brazil, and the UAE, SleekFlow is expanding its influence in the global market. In August 2024, the startup successfully completed a $7 million USD Series A+ funding round, spearheaded by Atinum Investment, alongside contributions from existing investors such as the AEF Greater Bay Area Fund, managed by Gobi Partners GBA, and Transcend Capital Partners, as well as new investor Moses Tsang, a prominent figure with a background at Goldman Sachs. To date, the company has successfully raised a total of $15 million. This funding is expected to fuel further innovation and expansion efforts.

Chatbots can be effectively designed and implemented to enhance customer service, marketing efforts, and overall customer experience across various digital platforms including SMS, Messenger, WhatsApp, Web Widgets, and Telegram, with the added advantage of Twilio integration for creating call deflection IVR chatbots. Our Channel-Specific Design approach enables the development of a single bot capable of functioning seamlessly across all channels, ensuring your business remains accessible around the clock from any location in the world and supporting over 100 different languages. This solution is perfect for both small businesses and large global enterprises, and you can find applications for these chatbots across numerous sectors such as Retail & Ecommerce, Human Resources & Recruitment, Agencies, Hospitality, Restaurants, Financial Services, Airlines, Logistics, Software & Technology, and Property Management, among others. To begin your journey, take advantage of our comprehensive documentation, engaging YouTube tutorials, and insightful blog posts, all available for free. Should you have any inquiries or require further assistance, feel free to reach out to us at sales@flow.ai. By utilizing our resources, you can quickly deploy an effective chatbot solution tailored to your specific needs.

Dashly offers a platform designed for SaaS businesses to enhance their customer communication efforts. It enables the conversion of website visitors at all stages of the sales funnel. Additionally, the platform helps re-engage inactive users through the use of live chat, automated bots, and personalized messaging strategies. Each pricing plan allows for an unlimited number of seats, ensuring flexibility for growing teams. This comprehensive approach not only fosters better engagement but also boosts overall customer satisfaction.

Leadoo Marketing Technologies stands out as one of the rapidly expanding MarTech firms in the Nordic region. Established in 2018, Leadoo has amassed a client base of over 750 worldwide and has achieved a remarkable conversion rate, generating more than six times the number of sales leads previously possible. As the pioneering Lead-Driven marketing platform globally, Leadoo provides an intuitive toolkit designed to transform passive website visitors into engaged, qualified leads. With a blend of interactive features and a user-friendly interface, the platform enables businesses to boost lead generation, enhance the conversion of potential clients, and elevate customer service through a combination of bots and human interaction. Leadoo was founded with a singular focus: to achieve tangible results for its users. By equipping companies with the tools necessary to refine their marketing efforts, Leadoo empowers them to exceed their sales objectives. Through fostering meaningful interactions between customers and businesses, our mission is to drive increased sales and create lasting connections.

Infobip stands as a prominent figure in the realm of omnichannel communication, boasting over 700 direct carrier connections and more than 60 offices spread across six continents. Our mission is to streamline the ways in which brands interact with, engage, and captivate their customers on a global scale. Our robust communications platform offers a comprehensive array of tools designed for superior customer engagement and support, along with essential security and authentication features, accessible through a vast array of communication channels. THE INFOBIP EDGE (1) Tailored omnichannel customer interactions Enhance customer involvement through a diverse range of local and international communication options, such as SMS, RCS, WhatsApp, voice, video, email, and leading chat applications. (2) Worldwide influence with localized service With over 60 offices worldwide, we can respond swiftly to client needs. Our team provides round-the-clock customer support, delivering technical solutions tailored to specific local demands, grounded in established best practices. (3) Comprehensive customer engagement solutions Boost your business performance by enriching your communication strategies with our fully integrated offerings, which include contact center capabilities, marketing automation, and chatbot development, all powered by insights from our customer data platform. Additionally, our commitment to continuous improvement ensures that we remain at the forefront of innovation in customer engagement.

Revamp your Live Chat strategy to extend beyond traditional customer support functions. While many view Live Chat merely as a means of providing assistance, we encourage a broader understanding of its potential. By interacting with customers in real-time, you can effectively reduce the likelihood of shoppers feeling disoriented or abandoning their carts. Furthermore, you can equip automated systems to address common inquiries promptly. Focusing on users based on their previous interactions and behaviors can significantly improve the personalization of their experience, while automation ensures you are available to engage customers at all hours. This capability allows you to adeptly assist consumers throughout their entire purchasing process. Each interaction is informed by both current session activities and historical transaction data, enabling you to deliver swift answers to their questions. Features like Proactive Messaging, Live Shopper Insights, and Real-time Shopper Journeys are crafted to help identify shopping sessions with the highest revenue potential. Collectively, these powerful tools are presented in an easy-to-use DIY graphical interface that requires no technical expertise. With effortless integration into Shopify, your store can immediately start reaping the rewards of these advanced features, simplifying the process of enhancing customer engagement. The opportunity for boosting your sales is right at your fingertips, ready for you to take advantage of it and transform customer relationships into revenue streams.

Maaiiconnect simplifies customer engagement by being the sole cloud-based platform that merges digital and telecom communications, empowering businesses to provide cohesive customer experiences. Experience genuine multichannel capabilities as you consolidate various channels like WhatsApp, Facebook Messenger, WeChat, SMS, virtual numbers, video conferencing, and live chat into a singular platform. This integration not only streamlines communication but also unifies customer data, CRM systems, ticketing frameworks, and valuable insights, enhancing the overall service quality. With Maaiiconnect, businesses can ensure that no customer interaction is ever missed, fostering stronger relationships and increased satisfaction.

Yekaliva is a sophisticated chatbot platform designed to monitor leads, enhance customer service, and streamline workflows. By learning from each interaction, Yekaliva improves its performance continuously. It incorporates cutting-edge artificial intelligence and machine learning technologies, resulting in a chatbot that communicates more naturally as time goes on. This adaptability makes Yekaliva an invaluable tool for businesses looking to optimize their customer engagement.

Are you truly making the most of your customer interactions? Begin your journey with Qonvo at no cost and experience the growth of your business through impactful conversations, building relationships step by step. With Qonvo, you can engage with customers through a variety of channels such as WebChat, SMS, messaging applications, social media, and email, all managed conveniently from one integrated platform. This versatile messaging solution is designed with the preferences of your customers in mind, allowing your team to reply effortlessly, much like having a casual chat with friends. Qonvo equips your team with vital visibility, collaborative capabilities, and analytical tools, ensuring that every customer query is addressed promptly. By offering quick and effective support, you can foster a positive experience for your customers, leading to a noticeable shift in your business dynamics. Furthermore, you can streamline conversations from standard email inboxes and multiple messaging services by utilizing features like annotations, conversation tagging, and task assignments to prioritize effectively and improve overall workflow. Ultimately, with Qonvo, you can revolutionize how your team communicates, fostering stronger relationships and driving your business forward.

Boost your sales through a holistic platform crafted to improve your business outcomes. Simplify your conversations, unify your communication methods, and provide outstanding support to your clients. Develop a customized, scalable solution for your customers using the top-tier digital service technology on the market! Quickly draw in and effectively assess leads with our cutting-edge tools, incorporating chatbots to refine your qualification process. This method offers a clear pathway to expanding your customer base. Ensure you are always available to your clientele exactly where they require assistance most. By integrating all your service channels into a single platform, you can streamline interactions and nurture stronger connections with your customers. Safeguard your business's excellent reputation and enchant your clients with bespoke digital service experiences. With Huggy, you have all the essential tools to drive your business towards success. Don't wait—discover the unmatched advantages of the leading Digital Service platform globally and set off on a journey of expansion and innovation! Take the first step today and witness the transformation for yourself.

Develop advanced chatbots, AI-enabled voice interactions, and features for voice assistants that effectively understand your clients' needs. Boost your lead generation strategies across multiple channels, such as messaging apps, websites, and social media platforms. These intelligent bots can manage as much as 80% of routine inquiries without human intervention, and they can effortlessly transfer conversations to a human representative when necessary. Moreover, chatbots are designed to handle payment processing and expand your sales opportunities. They also collect customer feedback, which allows you to enhance the overall user experience. In addition, these bots can issue reminders for abandoned carts, notify customers about special offers, and announce new product arrivals. By interpreting user intents, they can identify problems, address customer concerns, and provide responses based on pre-set scenarios. Aimylogic's chatbot is skilled at recognizing various expressions including greetings, farewells, agreement, disagreement, appreciation, and even negative sentiments. You can easily insert the desired block into the scenario to further customize the chatbot's interactions. This versatility guarantees that your customer communications remain both effective and engaging, fostering a stronger relationship with your clientele. Ultimately, the integration of such technology not only enhances customer satisfaction but also streamlines business operations.

Chat360 is revolutionizing the way brands engage with their customers through an innovative multichannel conversational platform. Trusted by over 300 renowned brands globally, Chat360 leverages cutting-edge AI technology to automate and streamline customer interactions, ensuring a cohesive experience across various touchpoints. By facilitating connections through popular channels like WhatsApp, Facebook Messenger, and Instagram, our platform promotes a unified strategy that significantly boosts customer satisfaction and loyalty. Furthermore, our sophisticated AI and Natural Language Processing capabilities enable personalized communication while handling routine inquiries automatically, freeing up your team to concentrate on more intricate tasks. Chat360 effectively centralizes and optimizes operations through seamless integration with CRM systems, payment gateways, and e-commerce platforms. In addition, our platform's multilingual support helps businesses overcome language barriers, providing tailored customer experiences that cater to diverse audiences around the globe. Ultimately, Chat360 is designed to elevate customer engagement and drive meaningful connections across all markets.

E-commerce businesses are turning to Maisie's AI-powered chatbots to elevate their sales figures and reduce the demands on customer service teams. By transforming casual browsers into genuine buyers through interactive quizzes, personalized recommendations, and attractive product offers, these chatbots significantly enhance customer engagement and direct visitors toward the most relevant products. They provide instant answers to customer questions around the clock, addressing inquiries related to shipping information and order statuses. This approach not only streamlines support operations but also reduces the workload for human staff. By initiating conversations based on various business metrics, such as time on page, exit patterns, cart values, and estimated delivery times, these systems can engage users effectively. The chatbots can be tailored to reflect user behavior, differentiating between new and returning customers, the pages they visit, or the size of their shopping carts. Furthermore, nearly every aspect of the chatbot can be customized—ranging from its content and visuals to the conversational paths it follows—ensuring alignment with the brand's distinct identity. In conclusion, this high level of customization not only enriches the overall user experience but also strengthens customer loyalty and satisfaction, making it a vital tool for modern e-commerce strategies.

Conversica offers innovative conversational AI solutions that enable revenue teams within enterprises to successfully attract, acquire, and nurture customers through various platforms, including Email, SMS, and Website Chat. In an era where speed is crucial, both potential clients and current customers expect prompt replies to their questions, ideally receiving assistance in minutes instead of hours. The AI Assistants from Conversica are meticulously crafted to respond instantly after an inquiry is made, delivering answers in seconds. This rapid and tailored engagement not only aids teams in identifying further revenue prospects but also boosts operational efficiency, allowing revenue teams to reach optimal performance while significantly lowering costs. By enhancing the top of the sales funnel with nearly comprehensive lead coverage and increased engagement rates, these solutions facilitate immediate access to information for website visitors, rapidly pre-qualify new leads, and elevate registration rates for webinars and other events. Moreover, with robust capabilities in Conversational Marketing, the AI Assistant is adept at directing the next best actions across channels like chat, email, and SMS, thereby ensuring a smooth and cohesive experience for both your team and your customers. This integrated strategy not only strengthens relationships with clients but also propels ongoing growth for your organization, creating a sustainable pipeline for future success. Ultimately, embracing these advanced AI solutions positions businesses favorably in a competitive landscape.