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Marigold Engage+
Marigold
Empower your marketing with actionable data and personalized experiences.
To achieve true digital transformation, it is essential that your marketing data is both dependable and actionable, enabling you to engage with customers through personalized experiences that boost customer lifetime value. By delivering tailored interactions, consistent messaging across various channels, and loyalty programs, you can greatly enhance your connections with customers. Marigold Engage+ (formerly Cheetah Digital) provides marketers with the essential tools to expand operations rapidly and meet the evolving needs of modern consumers. As the demand for digital transformation intensifies, developing new capabilities to adapt to changing expectations becomes vital. Marigold Engage+ streamlines this process by offering the integrated technology and services required to build lasting, profitable, and mutually beneficial customer relationships. With our platform, you can identify fresh opportunities, create specific audience segments, and manage data through real-time interaction strategies effectively. Transform your marketing efforts into a vibrant consumer database by designing captivating experiences that successfully convert the unknown into the known, ensuring your business remains competitive in a fast-paced market. Moreover, this strategy not only leads to immediate outcomes but also lays the groundwork for sustainable success and enduring customer loyalty, solidifying your position in the industry. Embracing this innovative approach will empower you to navigate the complexities of consumer behavior with confidence.
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Ometria
Ometria
Revolutionize marketing with personalized experiences for every shopper.
Create marketing experiences that truly connect with your audience. Ometria, a cutting-edge customer data and marketing platform specifically designed for the retail sector, utilizes AI-powered insights along with multi-channel marketing strategies. This innovative platform allows marketers to develop tailored journeys for each customer, ensuring a more engaging shopping experience. By integrating data from a variety of customer touchpoints, Ometria builds a detailed profile for every shopper. Its intelligent analytics examine consumer behavior and provide actionable insights that can be easily woven into your marketing strategies. With Ometria, you are equipped to create personalized marketing campaigns across all key channels and interaction opportunities. We recognize the difficulties posed by outdated technology that fails to deliver distinct experiences for every individual customer. Anticipating personal preferences can be challenging, and scaling campaigns to meet those needs can feel overwhelming. Not only does Ometria serve as a replacement for your existing Email Service Provider, but it also significantly boosts your marketing capabilities, allowing you to create memorable customer interactions that leave a lasting impression. Step into the future of marketing with Ometria and revolutionize your approach to engaging with your audience, thereby fostering stronger relationships and driving business growth.
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Elevate each customer's experience by harnessing AI and real-time data to boost conversions while reducing costs.
Treat every client as a distinct individual, enhancing the effectiveness of your marketing strategies with our cutting-edge personalization technology.
Employ machine learning and AI to create bespoke experiences, tailoring everything from website layouts to mobile app functionalities, product recommendations, and beyond. By personalizing every facet of the customer journey to meet specific performance metrics—whether it's attracting new clientele or nurturing customer loyalty—you can merge real-time user behavior with historical data. Improve webpage personalization with machine learning, optimizing calls to action like banners and pop-ups. Additionally, you can adapt and test at the speed of your customers' online activities, with personalization choices implemented in mere milliseconds.
Utilize AI to evaluate current intent data alongside past business interactions to reveal customer preferences, interests, and affinities, ensuring that every engagement resonates uniquely with the individual. This comprehensive strategy not only boosts customer satisfaction but also fosters impactful interactions that can significantly enhance overall business performance, ultimately leading to sustained growth and success in a competitive market. By continuously refining your approach based on user feedback and behavioral trends, you can further strengthen the bond between your brand and its customers.
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Planhat
Planhat
Simplify customer relationships, boost engagement, elevate success effortlessly.
Planhat serves as an intuitive Customer Success Platform that simplifies the journey of managing customer relationships. Its elegant design and user-friendly interface empower businesses to lower churn rates, enhance upselling opportunities, boost user engagement, and ultimately increase the lifetime value of their customers. Catering to a diverse audience, from Customer Success representatives to executives, Planhat encompasses all the essential functionalities typically found in contemporary Customer Success tools. What sets it apart is not only its ease of use but also the straightforward implementation process that allows teams to start benefiting immediately. This combination of accessibility and robust features makes Planhat a standout choice for organizations aiming to elevate their customer success strategies.
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BlueConic
BlueConic
Transform your marketing with seamless first-party data access.
BlueConic, a top-tier customer data platform worldwide, empowers marketers by extracting first-party data from various disconnected systems and ensuring its accessibility at any time and place for marketing purposes. Over 300 brands, such as Hearst, Moen, T-Mobile, and ING, along with America's Test Kitchen and Franklin Sports, utilize BlueConic's services. This platform enables these brands to consolidate their first-party customer data into ongoing, individual profiles, which can then be employed across their entire marketing landscape. Established in 2010, the company boasts a presence in multiple offices across Europe, further enhancing its global reach and influence. Such capabilities allow businesses to enhance their marketing strategies and improve customer engagement significantly.
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Vericast
Vericast
Transform your data into powerful insights and connections.
Vericast offers an incredibly flexible customer data platform that effortlessly integrates with your existing systems, synthesizes insights from multiple vendors, and enhances your data management processes. This innovative solution enables you to prioritize understanding, reaching, and engaging with your customers instead of getting bogged down in data handling. Our technology plays a crucial role in our continuous efforts to cultivate meaningful connections between businesses and their customers. By aggregating data from all possible sources, we guarantee its accuracy, timeliness, and dependability. As a result, you can attain a thorough and precise comprehension of your customer base while significantly minimizing your workload. Vericast is crafted to ensure your technology setup remains relevant for the future by allowing smooth integration of various systems. You can keep the tools you value, discontinue those that are not beneficial, and maintain seamless access to vital data and insights. Furthermore, with NXTDRIVE, you can explore a wealth of new possibilities for effectively utilizing and maximizing your customer data. The combination of these features empowers businesses to make informed decisions and enhances overall customer engagement strategies.
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Our SaaS platform provides over 70 Customer Experience Flows tailored for CRM and Marketing, specifically designed for mid-sized businesses and larger enterprises. We enable you to maximize revenue at every stage of your customer journey, ensuring that you can act swiftly without relying on IT or Implementation Partners to enhance your marketing efforts. With features like Audience Management, Engagement Programs, referral initiatives, Loyalty Programs, Discount Schemes, VIP Clubs, and Advocacy Engines, your marketing toolbox is comprehensive. Additionally, you can implement Look at-Me Programs and much more, all of which will significantly elevate the satisfaction levels of your customers. Experience the advantage of optimized customer service and stay ahead of your competition.
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Sitecore
Sitecore
Unleash your content's potential with seamless management solutions.
Take charge of your entire content lifecycle using Sitecore Content Hub, which delivers a robust solution for overseeing every aspect of your marketing content across multiple channels. This all-in-one platform serves as a centralized hub for all your digital assets, media, product details, and various content types. Amplify the effectiveness of personalization while expertly managing the content that fuels it. Leverage cutting-edge artificial intelligence (AI) and machine learning for streamlined content tagging and classification. The platform integrates seamlessly with Sitecore's CMS and commerce solutions, ensuring a fluid user experience. You can effectively plan, schedule, and optimize your content production workflow through a well-organized approach. Bid farewell to the frustration of sifting through countless systems to find the materials you require. Instead, unify all your marketing resources within a digital asset management (DAM) solution that meshes perfectly with your CMS. While a strong content management system (CMS) is crucial, the Sitecore® Experience Platform™ (XP) elevates your capabilities even further by incorporating customer insights, analytics, and marketing automation tools. This empowers you to guide customers on their journey with customized content that caters to their individual needs and preferences, thereby enhancing their overall experience. With these powerful resources at your disposal, your marketing endeavors will become increasingly efficient and impactful, paving the way for greater success in your campaigns. Now, you can truly harness the full potential of your content strategy for a competitive edge.
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sandsiv+
SANDSIV
Empower your organization with real-time customer insights and analytics.
Achieve a deep understanding of your customer base while leveraging the features of sandsiv+ throughout your organization. Streamline your operations with an all-encompassing solution that empowers each department to collect customer insights from anywhere, at any time, facilitating comprehensive, real-time analytics that fuel innovation in your business strategies. By merging customer feedback with operational improvements, consolidate all your data to generate meaningful analyses and forecasts that will guide your strategic growth. Centralize customer information on a single platform to gain a well-rounded view of feedback, including surveys, social media engagements, blog comments, contact center interactions, emails, and reviews. Reveal critical insights and ensure that all employees have access to tools for both predictive and prescriptive analytics. Effectively govern your data to extract insights and create a responsive system, nurturing an internal feedback loop that prompts systemic change. Additionally, this proactive approach will empower your organization to remain agile and successful amidst evolving market dynamics, ultimately positioning you for long-term success.
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V12
V12
Transforming data into actionable insights for unparalleled customer engagement.
V12 has launched a groundbreaking marketing strategy that seamlessly blends data, technology, and analytics to deliver quicker results. Every day, consumers produce an enormous volume of data through their interactions with various devices and channels. Unfortunately, this valuable information is often dispersed across numerous systems and marketing platforms, hindering a complete understanding of customer behavior. The V12 Customer Data Platform (CDP) brings together these varied data sources and enhances them with our vast repository of premium third-party data, leading to a holistic view of every customer. With this enriched perspective, companies can uncover profound insights into their clientele and design unified customer experiences that align with individual preferences, irrespective of the shopping medium or time. By harnessing a diverse array of online and offline data sources, cutting-edge technology, and sophisticated analytics, along with our distinctive data methodology, we empower businesses to engage with potential customers who are actively looking for the products and services they provide, based on their online behavior, website engagement, and pivotal life changes. This effective collaboration not only boosts customer interaction but also nurtures enduring loyalty and satisfaction, ultimately transforming the way brands connect with their audience. Furthermore, the ability to adapt and respond to customer needs in real-time is crucial for maintaining a competitive edge in today's fast-paced market environment.
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Zeta Global functions as a cutting-edge marketing technology company that harnesses an extensive database of over 2.4 billion identities, using AI-powered insights to analyze consumer intentions, improve user experiences, and promote customer development and loyalty. The firm provides an all-encompassing set of tools for marketers that covers every stage, from acquiring customers to maintaining ongoing interactions. By pinpointing specific target audiences and creating customized experiences across various channels, Zeta facilitates real-time personalization on a large scale, which results in outstanding outcomes. The Zeta Marketing Platform offers an immediate snapshot of both potential and current customers, utilizing AI to deliver profound and comprehensive personalization across multiple platforms. Over the past decade, Zeta's unique combination of capabilities has aided in the growth of brands while continually evolving to address the changing demands of the market. This dedication to innovation and efficiency not only distinguishes Zeta in a competitive environment but also positions it as a leader in the marketing technology field. In addition, Zeta's agile approach allows it to adapt swiftly to new trends and customer needs, ensuring sustained success for its clients.
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D&B Lattice
Dun & Bradstreet
Unlock powerful ABM strategies with AI-driven insights today!
D&B Lattice, formerly recognized as Lattice Engines, highlights that effective Account-Based Marketing (ABM) strategies require the capability to collect and systematically arrange extensive data, categorizing it by account, buying center, and contact hierarchies. This organization empowers teams to create targeted campaigns that significantly appeal to both prospects and current customers. Marketers are increasingly utilizing AI technology to predict potential buyers, their likely purchases, and the optimal timing for these transactions. This method goes beyond simple account scoring; it also identifies the formation of buying committees, assesses the purchasing process stage, and presents the most appropriate offers. Campaigns tailored to individual preferences boast engagement rates that are twice as high and closing rates that are three times greater than conventional campaigns. By harnessing AI-driven insights, marketers can craft specific messaging for each persona within key accounts, enabling activation across various channels. Ensuring the success of any ABM program necessitates the secure and responsible management of customer information, which mandates a comprehensive evaluation of the policies governing all technological solutions to guarantee compliance with GDPR and other pertinent regulations. Furthermore, upholding stringent data security measures not only builds trust with clients but also amplifies the overall effectiveness of marketing initiatives, leading to more fruitful outcomes. Ultimately, a commitment to data integrity and security is fundamental for cultivating long-lasting relationships with customers.
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Tealium's Customer Data Hub serves as a sophisticated platform designed to consolidate, oversee, and leverage customer data across various channels and touchpoints. By integrating information from mobile applications, websites, and other digital platforms, it enables organizations to develop a comprehensive and real-time understanding of their customers. This centralized repository not only allows businesses to craft personalized experiences but also to refine their marketing strategies and improve customer engagement. With powerful functionalities like data collection, audience segmentation, and real-time data orchestration, Tealium's solution helps organizations convert raw data into actionable insights. As a result, businesses can enhance their interactions with customers while achieving better overall performance and outcomes. Ultimately, the platform is a vital tool for any organization seeking to thrive in a data-driven landscape.
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Skyfii IO
Skyfii
Transform visitor experiences with data-driven marketing intelligence tools.
The Skyfii IO Platform combines marketing tools and data intelligence to enhance visitor experiences through a deeper understanding of their behaviors. By integrating various digital and physical data streams, it provides businesses with insights into their visitors, enabling personalized content delivery across multiple channels.
With the Guest WiFi feature, businesses can establish a robust customer base while offering captivating experiences through WiFi captive portals.
The IO Engage component serves as an automated marketing suite driven by data, allowing for highly targeted multichannel campaigns aimed at visitors both on-site and off. Engage through diverse channels, including WiFi portals, SMS, Email, and Mobile Apps to reach your audience effectively.
Additionally, the IO Insight feature aggregates data from numerous sources, providing a comprehensive view of visitor behavior and movement patterns, ultimately leading to more informed decision-making. This holistic approach ensures that businesses can adapt and optimize their strategies to meet the evolving needs of their visitors.
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The launch of the Buxton Analytics Platform marks the beginning of a new age in customer analytics. This adaptable and mobile-friendly platform provides users with personalized analytics tools tailored to their specific roles, all while fostering a cohesive understanding of customers throughout the organization. It boasts a customizable interface that incorporates an ever-growing array of user-friendly applications. Leading the charge is SCOUT, Buxton’s flagship analytical mapping and management tool, which has received significant updates to its interface and features. Additionally, the platform is crafted for smooth operation on both desktop and mobile devices, allowing professionals to conveniently access crucial data for informed decision-making, whether they are in the office or working remotely. As organizations strive to comprehend the intricacies of customer behavior, this platform emerges as an essential asset for cultivating strategic insights and enhancing overall business performance. This innovation not only streamlines analytics but also empowers users to make data-driven decisions with confidence.
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Catalyst
Catalyst Software
Streamline customer success with effortless management and collaboration.
Elevate your customer service right from the outset with our intuitive software crafted for superior customer management. You can be up and running in mere minutes thanks to its quick installation process. Effortlessly identify potential risks and upselling opportunities as you create multiple health profiles that align with your customer journey, from onboarding to renewal. All your customer data can be conveniently consolidated into a single repository, saving you from the tedious task of navigating through spreadsheets or Salesforce lists. Our platform will integrate smoothly with your entire tech ecosystem, greatly simplifying customer segmentation. Catalyst is fundamentally designed for customer success managers, offering workflow enhancements that eliminate repetitive tasks such as updating Salesforce fields and logging calls and meetings. Whether you're a Customer Success Manager, Sales Executive, or CEO, Catalyst is tailored to optimize your workflow and increase productivity. Additionally, the user-friendly interface ensures that every team member can navigate the system with ease, fostering collaboration and efficiency across your organization. This comprehensive approach empowers businesses to focus more on developing relationships and less on administrative tasks.
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BridgeLogic
BridgeLogic WiFi
Transform customer data into powerful marketing insights today!
BridgeLogic offers an innovative platform for WiFi marketing, analytics, and advertising tailored specifically for physical locations. Their system is compatible with any WiFi network and delivers immediate insights into customer demographics and behaviors, including information such as names, gender, social interests, and contact details. Additionally, it tracks customer movement patterns like location, foot traffic, and duration of stay. By utilizing comprehensive venue analytics, you can enhance guest engagement, streamline marketing efforts, and boost advertising performance, all of which contribute to the growth of loyalty programs, the expansion of customer databases, and the creation of new revenue streams. The platform enables you to identify your most devoted customers through detailed analytics and reporting, which includes customer names, email addresses, total connected users, repeat visitors, and social media engagement methods. With its advanced marketing automation features, you can effortlessly distribute mobile coupons and email newsletters to customers, maintaining engagement long after they leave the store. This versatile solution can be implemented in a variety of environments, including coffee shops, car dealerships, stadiums, and more, making it an invaluable tool for any business aiming to leverage customer data effectively.
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BuyerGenomics
BuyerGenomics
Harness predictive insights to elevate customer engagement effortlessly!
A dynamic software solution designed to grow and retain customers with mathematical accuracy fosters substantial growth. By utilizing cutting-edge machine learning in conjunction with marketing automation, the predictive marketing system becomes smarter, streamlining operations while improving the overall customer experience both online and offline. BuyerGenomics surpasses traditional customer data platforms, outdated email marketing services, and typical customer relationship management systems, establishing itself as the premier Predictive Marketing Automation (PMA) tool for modern retail marketers. The effective collection and organization of customer data serves as just the beginning of its capabilities. Continuously updating its extensive, omnichannel customer profiles, BuyerGenomics customizes marketing messages and timing to create the most relevant and impactful experiences for consumers. In addition to converting insights from individual customers into actionable strategies that boost revenue, it also produces analytics that offer crucial insights for enhancing your broader marketing strategy. This ability to operate on both immediate customer engagement and long-term marketing effectiveness is a testament to its innovative approach, ensuring that businesses can adapt and thrive in a rapidly changing market landscape.
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Bisnode
Dun & Bradstreet
Elevate customer engagement and insights with tailored analytics solutions.
Skillfully manage customer engagements, rapidly evaluate feedback, enhance the customer experience, and gain critical insights through sophisticated data analytics. Our leading solutions for Risk and Credit management are designed to meet your unique needs, whether you are a large global enterprise or a small local business. Revolutionize your customer interactions throughout the entire value chain, reduce inefficiencies, and elevate performance with our customized Analytics Services tailored to your precise demands. Regardless of whether your organization needs data on individual consumers, families, businesses, or entire industries, we ensure effortless access through APIs and web services, allowing you to have essential information readily available. By utilizing our all-encompassing solutions, you can develop a more agile and informed business strategy that directly meets the ever-evolving expectations of your customers, ultimately driving growth and satisfaction. This approach not only enhances customer loyalty but also positions your business for sustained success in a competitive landscape.
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Voyado
Voyado
Empower your retail growth with insightful customer engagement tools.
To deliver the most relevant and exceptional experience for your customers, understanding them is essential. The key to achieving this lies in utilizing customer data effectively. Voyado equips you with the necessary insights, data, and tools to communicate with accuracy and purpose. Retailers looking to expand their business will find no better platform than Voyado. We can assert this confidently, as our focus has been entirely on enhancing Voyado for the retail sector. As the saying goes, energy flows where attention goes, emphasizing the importance of dedicated focus. This platform is designed for direct use by customers, eliminating the need for external consultants. Our powerful and user-friendly platform is not only easy to implement, but it is also enjoyable to use, as shared by our satisfied clients. Additionally, we pride ourselves on the exceptional care and support we provide, ensuring a seamless experience for all users. Ultimately, Voyado stands out as a vital resource for retailers aiming to foster deeper customer loyalty and engagement.
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Conscia
Conscia
Unify customer experiences seamlessly across all digital channels.
Effortlessly synchronize data and experiences across an array of channels and technological frameworks. Customers interact with your brand through various platforms such as mobile devices, websites, and email communications. Learn how Conscia collects, unifies, and enhances customer information from multiple sources to create a comprehensive view that is readily available to all applications via real-time APIs. Content can be disseminated through a variety of CMS platforms and enterprise systems. Investigate how our cutting-edge headless CMS offers a unified perspective of all your content within a single, centralized interface, enriching existing assets while facilitating the generation of new material. Context includes the channel of customer interaction, along with their immediate location, intentions, and viewpoints. Discover how Conscia empowers marketers with both rule-based and algorithmic strategies to influence what customers see depending on their current context. This method not only provides marketers with increased control but also reduces their reliance on IT resources, promoting a more flexible and responsive marketing landscape. In this way, businesses can adapt to evolving customer needs more swiftly and effectively.
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Zeotap
Zeotap
Unlock customer insights for smarter marketing decisions today!
Zeotap operates as a Customer Intelligence Platform (CIP) that empowers businesses to gain deeper insights into their customers, enabling them to forecast behaviors and make more impactful investment decisions. By utilizing a core of first-party data, our platform assists brands in acquiring new clients and expanding their customer base effectively. Each of our independent modules, which encompass customer data unification, identity resolution (including within data clean rooms), enrichment, modeling, and activation, seamlessly integrates and connects with over 100 partners across the marketing landscape.
Recognized as a "Cool Vendor" by Gartner in 2020 and awarded the title of "Best Data-Enabling Technology" by AdExchanger in 2019, we uphold stringent standards for enterprise data privacy and security, including certifications like ISO 27001 and CSA STAR. With a diverse clientele that includes leading brands, publishers, and agencies across more than a dozen countries in Europe and North America, Zeotap is committed to excellence. Furthermore, we are proud to be a founding member of ID+, an initiative aimed at creating a universal marketing ID, showcasing our dedication to innovation in the industry.
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Commanders Act
Commanders Act
Transform customer relationships with powerful data-driven insights.
The Commanders Act Customer Data Platform enables organizations to enhance both revenue and customer loyalty by cultivating meaningful relationships with their prospects and existing clientele. As the cost of acquiring new customers rises, the rate of conversion remains relatively low, hovering around 2.5%-5%. In response, brands are increasingly focused on gathering essential data insights—including behavioral, demographic, and psychographic details—from every interaction with customers and leads. This trend underscores the importance of collecting extensive data from all customer touchpoints. Furthermore, it is crucial to clean, standardize, and securely store this data in a centralized repository that is easily accessible across all marketing channels, as well as utilized by sales and customer service teams through their CRM systems. For a genuinely customer-focused strategy, marketers must emphasize a data-driven approach, making it essential for them to access reliable data that facilitates a comprehensive assessment of their marketing tactics and strategies. By effectively leveraging these insights, businesses can customize their offerings to align more closely with customer expectations, ultimately leading to increased satisfaction and loyalty. In a competitive marketplace, the ability to adapt and respond to customer needs can significantly differentiate a brand from its rivals.
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BySide
BySide
Maximize revenue and elevate customer experiences with precision.
Lead Activation encompasses the ability to maximize revenue from users who are actively interacting with your website, app, or landing pages, highlighting the significance of lead quality and achieving a higher return on investment. We champion the idea that technology should align with business goals rather than dictate them. This principle has inspired us to develop a platform that effectively merges Marketing and Customer Experience, placing the customer at the forefront of every engagement. Our solution is designed to be both scalable and performance-oriented, emerging from the need to unify online and contact center experiences into personalized and cohesive journeys. It serves as an all-encompassing digital marketing toolkit, crafted for flexibility. Users can evaluate and qualify leads, build targeted audiences, and customize experiences across both web and mobile interfaces. We deliberately avoid generic solutions, and our partnership with clients starts with assessing their digital maturity through the BySide Lead Activation Diagnostic, ensuring our strategies are fine-tuned to meet their unique requirements. Ultimately, we aspire to equip businesses with the tools they need to excel in a competitive marketplace, paving the way for sustainable growth and success. This commitment to tailored solutions reflects our understanding that every business has distinct challenges and opportunities to seize.
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D&B Rev.Up ABX
Dun & Bradstreet
Unlock revenue growth with targeted, personalized ABM solutions.
D&B Rev.Up stands out as the revolutionary RevTech platform that B2B marketers are excited to embrace. Its flagship offering, D&B Rev.Up ABX, equips businesses with the tools needed to enhance revenue through consolidated data, targeted audience outreach, and personalized interactions across multiple channels, while also providing the ability to measure performance effectively. This capability is supported by our advanced Customer Data Platform (CDP), which integrates effortlessly with your current Martech or Salestech solutions, allowing you to circumvent the limitations of yet another technology silo. For instance, Citrix utilizes Dun & Bradstreet to refine the targeting methodologies of its marketing and sales teams, enabling them to engage with the right accounts using tailored messaging, which significantly boosts pipeline expansion and deal values. Likewise, LiveRamp aimed to enhance its reach; through the adoption of Dun & Bradstreet, they have successfully expanded their account landscape and initiated cohesive, targeted campaigns directed at pivotal accounts. By offering your audiences curated and relevant experiences, you can consistently provide value across a variety of platforms, including display advertising, social media, email, and search engines, which ultimately helps in winning their loyalty. With D&B Rev.Up at your disposal, your marketing initiatives will not only achieve effectiveness but will also deeply resonate with the audience you aim to engage. In a competitive landscape, leveraging such innovative solutions can set your business apart and drive sustained growth.