List of the Top 10 Customer Data Platforms (CDP) for Iterable in 2025

Twilio Segment's Customer Data Platform (CDP) equips businesses with the essential data infrastructure required to prioritize customer needs in all their strategic choices. By leveraging Twilio Segment, organizations can gather, consolidate, and direct their customer information to any desired system. With over 25,000 businesses utilizing Twilio Segment, they are empowered to make instantaneous decisions, boost their growth, and provide exceptional customer experiences. This makes Twilio Segment an indispensable tool for companies aiming to enhance their customer engagement and drive success.

RudderStack serves as an intelligent solution for managing customer information flows. With it, you can effortlessly construct pipelines that integrate your complete customer data ecosystem. Furthermore, you can enhance these pipelines by sourcing data from your data warehouse, facilitating enriched interactions within customer tools for identity stitching and various other sophisticated applications. Begin developing more intelligent customer data pipelines now to maximize your insights.

The Skypoint AI Platform is a powerful solution for data and artificial intelligence, specifically designed for highly regulated industries like healthcare, finance, and government, enabling seamless data integration with advanced AI-driven automation. Built on an adaptable data lakehouse framework, this platform combines structured and unstructured data into a cohesive source of truth, all while maintaining a strong focus on governance, security, and compliance. Offering a wide array of AI capabilities, it includes business intelligence tools, AI agents, and collaborative resources that empower organizations to enhance their operational efficiency and improve decision-making processes. By leveraging complex AI systems that integrate specialized language models, retrieval systems, and external data sources, Skypoint delivers tailored, intelligent solutions that effectively tackle specific challenges faced by various industries. Moreover, its forward-thinking design allows organizations to remain agile in response to changing regulatory landscapes, thereby optimizing both productivity and insights. As a result, the Skypoint AI Platform not only addresses immediate needs but also fosters long-term strategic growth for businesses navigating complex environments.

Access your data warehouse to run SQL queries that align the results with the applications your team employs. Forge connections with various databases such as Postgres, MySQL, Snowflake, Redshift, and SQL Server for comprehensive data management. Move data to the tools utilized by your team, including Google Sheets, Excel, Slack, and email, to facilitate smoother workflows. You can schedule your queries to run at intervals ranging from every five minutes to daily or weekly, ensuring that your data is always up-to-date. Work in tandem with your colleagues by sharing, tagging, and reviewing code developed by team members, which eliminates the redundancy of rewriting already optimized code. Utilize Snippets to distribute compact and reusable SQL segments with your team, which can streamline tasks such as date formatting or metric definitions. Furthermore, picture the convenience of receiving a freshly updated Wall Street Journal article pertinent to your organization, automatically delivered to your inbox each day, ensuring you stay well-informed with minimal effort. This efficient approach not only boosts productivity but also encourages teamwork and the exchange of valuable insights among team members, ultimately leading to a more collaborative work environment.

Lytics is a cutting-edge customer-data platform tailored for marketers that leverages first-party data to gain insights into customer preferences. By utilizing a sophisticated decision engine powered by machine learning, Lytics effectively interprets the needs of your audience. This capability enables marketers to send out timely and relevant communications through various channels. With the assistance of Lytics AI, you can pinpoint specific strategies that can enhance your results and boost your return on investment. Engage your customers with messages and campaigns that are personalized to fit their unique requirements. Furthermore, optimize your marketing efforts by employing predictive strategies that are informed by actual customer behavior rather than mere assumptions. By adopting this approach, you can significantly enhance customer satisfaction and drive better business outcomes.

Your data warehouse serves as the definitive source of truth for customer information. Hightouch facilitates the transfer of this data to the essential tools your business utilizes. This integration ensures that your sales, marketing, customer success, and customer service teams can gain a comprehensive 360-degree perspective of each customer through the platforms they trust. By removing the hassle of repetitive data requests, Hightouch transforms data warehouses into actionable insights. Enhanced data can significantly propel growth, allowing for personalized marketing strategies across diverse channels like email, push notifications, advertisements, and social media. With Hightouch, you won't have to depend on engineering resources to make continuous improvements. Optimized data can lead to increased revenue streams, enabling you to target potential leads with tailored Product Qualified Lead (PQL) or Marketing Qualified Lead (MQL) models. A singular customer view can be effectively integrated with your CRM, ensuring that better data contributes to reducing churn rates. Your customer success CRMs should reflect a thorough understanding of your clientele, utilizing customer data to pinpoint those at risk of disengagement. Every piece of information resides within your data warehouse, and while analytics is an important starting point, Hightouch elevates it by enabling you to leverage SQL for seamless data synchronization across any SaaS platform. This operational capability allows your teams to make data-driven decisions in real time, enhancing overall business performance.

To improve your decision-making capabilities, leveraging customer data is crucial, and it shouldn't necessitate engineers writing code for each specific event. Freshpaint simplifies this by automatically detecting clicks and interactions on your website, seamlessly transferring the gathered data to a variety of analytics and advertising platforms through its pre-built integrations. If an event slips through the cracks, Freshpaint can quickly provide insights by accessing historical data for any newly detected actions, which removes the typical two-week delay. For startups in the digital health industry, Freshpaint is prepared to enter into Business Associate Agreements (BAAs) and is fully equipped to manage Protected Health Information (PHI). While developers often set up tracking for multiple analytics and marketing tools, they are not usually the primary users of these systems, making Freshpaint's flexibility essential for enhancing operational efficiency. This functionality enables teams to speed up their workflows and dedicate more time to refining their core products. By simplifying the data tracking process, Freshpaint not only accelerates insights but also empowers businesses to make timely and informed decisions that can drive growth and innovation. In this way, Freshpaint stands as a vital tool for organizations aiming to stay ahead in a competitive landscape.

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

Census acts as a powerful operational analytics platform that bridges the gap between your data warehouse and the applications you use daily. It promotes shared access to customer information among sales, marketing, and customer success teams, ensuring that data remains consistently fresh without the need for technical support. With Census, you can easily publish SQL and dbt models from your data warehouse, eliminating the need for coding. This solution alleviates the burden of interpreting external APIs and managing complex scripts, allowing you to focus on your core business goals. Rather than wrestling with yet another source of truth, you can utilize the data already housed within your warehouse. The integration process is seamless; you simply select a destination application, map your data accordingly, and you are good to go. Census transforms your data into a resource that extends beyond just quarterly reports, empowering all members of your organization to take proactive measures. With real-time metrics available across various applications, your business operations can improve, leading to enhanced user satisfaction and increased revenue. Additionally, this efficient approach not only encourages collaboration among different teams but also stimulates innovation by simplifying the process of making data-driven decisions, ultimately fostering a culture of insight and growth. As a result, organizations can respond more swiftly to market changes and customer needs.

Elevate customer satisfaction by implementing full transparency through infrastructure-as-code solutions. Blotout's SDK empowers organizations with familiar analytics and remarketing tools while maintaining the highest standards of user privacy. Engineered to adhere to GDPR, CCPA, and COPPA from the ground up, this SDK utilizes on-device, distributed edge computing to perform analytics, messaging, and remarketing without sacrificing personal data, device identifiers, or IP addresses. Gain deep customer insights by measuring, attributing, optimizing, and activating customer data comprehensively. Unique in its ability to integrate the entire customer lifecycle, it unifies event data from both online and offline channels. Building a trustworthy relationship with data ensures customer loyalty and compliance with GDPR and other global privacy laws, ultimately bolstering your brand’s reputation and fostering a loyal user base. By prioritizing transparency and privacy, businesses can create a more engaged and satisfied customer experience.