List of the Top 12 Customer Engagement Software for Mixpanel in 2025

The Ultimate Digital Adoption Solution Chameleon is an advanced no-code platform designed for product achievement, enabling SaaS teams to create self-service user onboarding experiences, enhance feature adoption, and gather valuable feedback. Product Managers, Product Marketing Managers, and Customer Success Managers can effortlessly design, oversee, and refine product interactions for their web applications without any coding skills required. Elevate user engagement with interactive product tours, enhance feature uptake through tooltips, collect user insights with surveys, and provide assistance with checklists. It's easy to start, yet offers extensive customization options. • Utilize your preferred fonts • Automatically extract styles from your application • Modify any aspect using custom CSS • Tailor individual elements with your own CSS styles • Set up and adjust templates • Save templates for seamless on-brand development With these capabilities, teams can ensure that their product resonates well with users, leading to greater satisfaction and retention.

LiveChat serves as the quickest and most effective method for providing customer assistance. Recognized as a leading live chat and help desk solution for enterprises, LiveChat elevates teams into exceptional customer service representatives with its user-friendly and straightforward applications. Additionally, it provides an extensive range of add-on features designed to facilitate sales and marketing automation, alongside seamless integrations with various third-party customer relationship management (CRM) systems. This versatility makes it an invaluable tool for businesses striving to enhance their customer engagement strategies.

Product Fruits is an intuitive, no-code platform designed to enhance user adoption for web applications, enabling you to effectively onboard users and help them discover the value of your product while steering them towards their pivotal "aha moment." This comprehensive tool encompasses everything necessary to elevate user onboarding for your application, including interactive product tours, guides, walkthroughs, helpful hints, beacons, tooltips, onboarding checklists, in-app announcements, user feedback collection mechanisms, one-click bug reporting, and a built-in help center accessible via a Life Ring Button, along with a knowledge base for further assistance. Our clients have reported significant improvements in conversion rates, a decrease in user churn, and a reduction in support inquiries. Designed with the non-technical user in mind, the Product Fruits editor enables anyone to craft visually appealing onboarding experiences without requiring any coding expertise. We proudly serve SaaS companies across the globe, assisting them in boosting conversions, minimizing churn, and decreasing the volume of support tickets, all while ensuring that you can get started in less than five minutes, with a free trial option available for new users. With its user-friendly interface and powerful features, Product Fruits stands out as an invaluable tool for companies aiming to optimize their user engagement strategies.

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

Bettermode is a customizable online community platform that leverages cloud technology to facilitate connection, engagement, and user retention for branded communities. This innovative software enables users to interact and communicate under your brand, allowing them to create articles, pose questions, provide answers, conduct polls, and participate in various forms of content sharing. With our versatile community platform, you can utilize native widgets, additional widgets, and API capabilities to foster engaging, habit-forming online communities. The unique value Bettermode offers to clients is highlighted by several key features: - A fully customizable community platform that lets you design your community site to suit your vision. - Complete adaptability to align with your brand's guidelines and the navigation structure of your main website or product. - The option to enhance the customer journey by incorporating community experiences with embedded widgets. - A comprehensive API store along with an app store, offering a variety of tools like the SEO App, virtual coins App, social login, and many others. - Over 20 integrations with leading third-party applications, including Zapier, to streamline operations and enhance functionality. By leveraging these elements, Bettermode empowers brands to create vibrant online communities that truly resonate with their users.

inSided stands out as the leading Community Platform tailored for Customer Success and Support. By utilizing our Community, Knowledge Base, and In-Product Support offerings, you can effectively minimize customer churn, decrease call volumes, and enhance your product development process. These tools empower businesses to foster deeper connections with their customers while addressing their needs more efficiently.

Your website sees a high volume of daily visitors, yet only a limited number actively interact with your products or services. Despite the evolution of technology, the importance of social proof in cultivating trust remains crucial. Wiser Notify offers an uncomplicated and effective method for instilling confidence in what you present to your audience. With the goal of amplifying sales through powerful marketing tactics for successful e-commerce businesses, Wiser Notify harnesses consumer psychology principles to deliver digital solutions. By concentrating on social proof and FOMO (fear of missing out) marketing techniques, Wiser Notify attracts potential buyers and enhances your authority. Showcasing recent activities like sales, sign-ups, and subscriptions can help build trust and boost your website's visibility, ultimately paving the way for increased business success. These methods not only elevate sales figures but also contribute to a more interactive and enjoyable user experience, fostering a loyal customer base. Implementing such strategies can make a significant difference in how your brand is perceived in the competitive online marketplace.

The framework for interacting with customers now includes the implementation of sophisticated bots that not only streamline communication but also overcome operational challenges while improving the overall customer experience. The landscape of digital communication has experienced a remarkable transformation; from requesting songs through Alexa to ordering meals on Facebook Messenger and seeking style tips via chat apps, the ways in which we accomplish our tasks have changed dramatically. This shift in consumer habits is driving a generational transformation in how customers relate to businesses. Modern consumers expect their interactions to feel as genuine and personal as conversations with close friends or family members. In response, companies are actively redefining their communication approaches to align with these shifting expectations. By incorporating a conversational dimension into their customer experience (CX), businesses can simplify interactions, creating a deeper and more personalized bond with consumers. As the demand for this conversational shift becomes increasingly urgent, organizations recognize the necessity to adapt in order to stay relevant in a fast-evolving marketplace. Ultimately, this evolution not only enhances customer satisfaction but also fosters brand loyalty through meaningful engagement.

Airship is utilized by numerous leading brands worldwide to foster deeper connections with their customers through tailored and pertinent interactions. The platform prioritizes mobile engagement and leverages data to enable brands to concentrate on the unique needs of each customer instead of merely deciding on marketing channels. By streamlining the process, Airship enhances the ability to boost customer lifetime value in a multi-channel landscape. Furthermore, Airship refines every customer experience throughout various digital interfaces, managing trillions of interactions via mobile applications, push notifications, and mobile wallets, thereby ensuring a seamless engagement across all platforms.

MoEngage is a customer engagement platform driven by insights, designed specifically for marketers who prioritize customer satisfaction. Our goal is to enhance customer experiences and encourage repeat interactions. With MoEngage, you can delve into customer behaviors and engage them through tailored communications across email, mobile, or web channels. This comprehensive platform integrates robust customer analytics with AI-enhanced journey orchestration and personalization features, all accessible from a single dashboard. The effectiveness of MoEngage is evident in the improvements in customer engagement levels it has facilitated. Product managers and growth marketers leverage MoEngage to provide a customized experience to customers at every stage of their journey, from initial onboarding through to retention and expansion. What sets MoEngage apart is its all-encompassing solution, which merges advanced customer analytics with AI-driven orchestration and personalization capabilities, making it a powerful tool for any marketing team. Additionally, the platform's intuitive interface ensures that users can easily navigate and harness the full potential of its features.

In the current high-speed market environment, grabbing the attention of customers has become a formidable task, compelling leaders in marketing and customer experience (CX) to propel growth even amid the constraints of time and resources. Pendula leverages the extensive potential of generative AI to provide teams with the essential tools needed to create dynamic and meaningful two-way interactions with customers, ultimately driving greater inspiration, engagement, and retention. Serving as a pivotal entity in the global conversation between businesses and their customers, Pendula features user-friendly drag-and-drop functionalities that empower teams to enhance their efficiency. It enables proactive decision-making through real-time data activation, making Pendula a fundamental component of modern customer engagement and retention strategies. With its cutting-edge workflow studio, the only limitations are those of creativity, allowing users to curate data sources that pinpoint critical customer moments, thereby enriching the overall customer experience. This innovative approach not only improves communication efficiency but also fosters stronger relationships between brands and their target audiences, ultimately paving the way for sustainable business growth. As organizations seek to adapt to ever-changing customer needs, Pendula stands ready to transform customer interactions into lasting connections.

ChurnZero is a dynamic platform designed to enhance customer success for subscription-based companies by addressing the issue of customer churn. Through its innovative software solutions, businesses gain insights into customer interactions with their products, enabling them to evaluate customer satisfaction and engagement levels effectively. This understanding fosters improved product adoption, ultimately leading to higher renewal rates. Additionally, companies can tailor their customer experiences by offering timely and pertinent communication, ensuring that they meet the unique needs of each customer while strengthening relationships over time. By leveraging these tools, businesses can create a more proactive approach to customer success.