
AddSearch transforms the way organizations connect users with information. More than just a traditional site search, AddSearch now offers AI Answers and AI Conversations, enabling businesses to deliver direct, conversational, and context-aware responses to user queries. These advanced capabilities complement AddSearch’s proven site search and content recommendation solutions, helping organizations create effortless, engaging, and personalized digital experiences.
With AddSearch, you can choose between AI-driven answers, conversational interfaces, or lightning-fast search results—all fully customizable for websites, e-commerce platforms, or web applications. Our Crawler and Indexing API ensure your content is always up-to-date, while our expert implementation services save valuable developer time and maximize results.
Today, nearly 2,000 customers worldwide—across Media, Telecommunications, Government, Education, E-commerce, and more—trust AddSearch to provide best-in-class search and AI-driven discovery.
AddSearch product portfolio includes:
- AI Answers – instant, accurate, and direct responses powered by generative AI.
- AI Conversations – natural, chat-like interactions for deeper user engagement.
- Autocomplete & Smart Ranking – predictive suggestions and optimized result ordering.
- Personalized Search – tailored experiences based on behavior and preferences.
- Content & Product Recommendations – boost engagement and conversions.
- Advanced Analytics – insights into user behavior
- Flexible Content Controls – include/exclude content, synonyms, filters, and facets, promote
- Enterprise Features – SSO, organizational user management, audit logs, SLA up to 99.999%.
- Seamless Implementation – works with any CMS, via crawler or API
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Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.
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Product Fruits
Product Fruits is an intuitive, no-code platform designed to enhance user adoption for web applications, enabling you to effectively onboard users and help them discover the value of your product while steering them towards their pivotal "aha moment."
This comprehensive tool encompasses everything necessary to elevate user onboarding for your application, including interactive product tours, guides, walkthroughs, helpful hints, beacons, tooltips, onboarding checklists, in-app announcements, user feedback collection mechanisms, one-click bug reporting, and a built-in help center accessible via a Life Ring Button, along with a knowledge base for further assistance.
Our clients have reported significant improvements in conversion rates, a decrease in user churn, and a reduction in support inquiries.
Designed with the non-technical user in mind, the Product Fruits editor enables anyone to craft visually appealing onboarding experiences without requiring any coding expertise.
We proudly serve SaaS companies across the globe, assisting them in boosting conversions, minimizing churn, and decreasing the volume of support tickets, all while ensuring that you can get started in less than five minutes, with a free trial option available for new users.
With its user-friendly interface and powerful features, Product Fruits stands out as an invaluable tool for companies aiming to optimize their user engagement strategies.
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Infobip
Infobip stands as a prominent figure in the realm of omnichannel communication, boasting over 700 direct carrier connections and more than 60 offices spread across six continents. Our mission is to streamline the ways in which brands interact with, engage, and captivate their customers on a global scale.
Our robust communications platform offers a comprehensive array of tools designed for superior customer engagement and support, along with essential security and authentication features, accessible through a vast array of communication channels.
THE INFOBIP EDGE
(1) Tailored omnichannel customer interactions
Enhance customer involvement through a diverse range of local and international communication options, such as SMS, RCS, WhatsApp, voice, video, email, and leading chat applications.
(2) Worldwide influence with localized service
With over 60 offices worldwide, we can respond swiftly to client needs. Our team provides round-the-clock customer support, delivering technical solutions tailored to specific local demands, grounded in established best practices.
(3) Comprehensive customer engagement solutions
Boost your business performance by enriching your communication strategies with our fully integrated offerings, which include contact center capabilities, marketing automation, and chatbot development, all powered by insights from our customer data platform. Additionally, our commitment to continuous improvement ensures that we remain at the forefront of innovation in customer engagement.
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