What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

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Company Facts

Company Name:
Bitonic Technology Labs
Date Founded:
2016
Company Location:
San Mateo, California
Company Website:
yellow.ai/
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Product Details

Deployment
SaaS
Training Options
Online Training
Webinars
On-Site Training
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Yellow.ai Categories and Features

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Employee Engagement Software

Benchmarking
Feedback Management
Pulse Surveys

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

More Yellow.ai Categories