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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is iDNA?

iDNA Applications offers an automated evaluation of application design elements and code snippets, allowing for the assessment and ranking of their complexity. This functionality enables you to quickly identify simpler applications, allowing you to focus your resources on those that are more intricate and require substantial redevelopment efforts. As you embark on your modernization or migration project, this targeted approach helps you streamline your priorities and secure early successes. Leveraging visualized analytics provides crucial insights that enhance your decision-making capabilities. Furthermore, the tool supports the automatic discovery and classification of applications based on their design characteristics. This feature allows for the swift identification of applications that are outdated and suitable for archiving. In addition, it aids developers in saving time by revealing code similarities across different applications. A thorough understanding of your Domino applications and their associated data offers a comprehensive perspective, which is essential for accurate project planning. Ultimately, this deep knowledge enables teams to optimize their workflows and significantly boost overall productivity. This process not only simplifies the management of application portfolios but also fosters an environment for continuous improvement and innovation.

Media

Media

Integrations Supported

Ameyo by Exotel
Avaya Experience Platform
Capillary Engage+
Cisco Unified Contact Center
Facebook Messenger
Freshchat
Freshdesk
Genesys Cloud CX
Google Hangouts
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
Operata
Shopify
Viber
Vin WMS
VoiceX
WooCommerce
Zalo
Zoho CRM

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

panagenda

Date Founded

2007

Company Location

Austria

Company Website

www.panagenda.com/idna-applications/

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Decision Support

Application Development
Data Analysis

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