Interact Software Reviews & Ratings

Interact Software

4.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is Interact Software?

Interact is a worldwide software firm that delivers intranet solutions to over 1.7 million users across more than 1,000 organizations, including notable names like Levi's, Domino's, and Sony PlayStation. We offer enterprise-level software paired with our bespoke professional services to address issues related to communication and employee engagement. Our mission emphasizes the cultivation of strategic partnerships with our clients. With offices located in New York, London, and Manchester, Interact actively serves clients throughout North America and the EMEA regions, ensuring a global reach and a local touch.

Media

Media

Integrations Supported

Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk
Dimension Labs
Freshdesk
HubSpot Customer Platform
Operata
Shopify
Skype
Viber
VoiceX
WhatsApp
Zoho CRM

Integrations Supported

Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk
Google Workspace
Microsoft 365
SAP Concur
The Cloud Connectors
Zoho Directory

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

Interact

Date Founded

1996

Company Location

United States

Company Website

www.interactsoftware.com/

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Collaboration

Brainstorming
Calendar Management
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Version Control
Video Conferencing

Corporate Wiki

Not specified

Digital Signage

Automatic Player Updates
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management

Digital Workplace

Activity / News Feed
Calendar Management
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Employee Communication Tools

Activity / News Feed
Blogs
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Internal Communications

App Integration
Blogs
Chat/Messaging
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Portal

Collaboration
Content Management
Document Management
File Sharing
Search

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