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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is Verloop.io?

Verloop.io stands out as the leading platform for automating customer support globally. By enabling businesses to provide outstanding support across various communication channels, it enhances the customer experience significantly. This innovative solution is designed to streamline interactions and improve overall satisfaction for users.

Media

Media

Integrations Supported

Facebook Messenger
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Magento
Shopify
WhatsApp
Zendesk
Avaya Aura
Avaya Experience Platform
Dimension Labs
Freshchat
Kroto
Telegram
WooCommerce
X (Twitter)
Zoho CRM

Integrations Supported

Facebook Messenger
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Magento
Shopify
WhatsApp
Zendesk
Bombora
Leadfeeder
WebEngage

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

We offer 3 types of Pricing: Basic, Professional, Enterprise.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

Magiclane App Service Pvt. Ltd

Date Founded

2015

Company Location

India

Company Website

verloop.io

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Chatbot

Not specified

Conversational AI

For Developers
Multi-Languages
Omni-Channel
On-Screen Chats
Reusable Components
Speech Recognition
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Chatbot
Group Messaging
Mobile Messaging

Customer Engagement

Not specified

Customer Satisfaction

Not specified

Customer Service

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Website Visitor Tracking

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