List of the Top 15 Customer Feedback Software for Asana in 2025

With the trust of over 25 million users globally, Jotform serves as a comprehensive platform that enhances data gathering, automates workflows, and facilitates online sales without requiring any coding skills. Utilizing Jotform’s intuitive drag-and-drop Form Builder, companies can easily design personalized forms and surveys to gather leads, contact details, payments, appointments, and e-signatures. Users can select from a library of more than 10,000 templates tailored for various purposes, such as feedback forms or event registrations, or opt to create their own unique forms from the ground up. The platform’s sophisticated features, including conditional logic, autoresponders, and compatibility with over 200 integrations, significantly optimize operational processes. Moreover, Jotform's AI-driven Agents provide immediate customer support by assisting users during the form submission journey, addressing inquiries, and ensuring a seamless experience, which minimizes the reliance on manual support. With the addition of Jotform’s Store Builder, businesses can establish an online storefront to market products, services, and subscriptions, as well as collect donations and process payments through a wide array of over 30 payment gateways. Furthermore, tools like the Approvals feature, PDF Editor, and Report Builder empower organizations to convert gathered data into insightful actions and streamline workflows for enhanced productivity. This multifaceted approach makes Jotform a vital resource for businesses seeking to improve their operational efficiency and customer engagement.

Agolix® by Assessment Generator is a user-friendly software solution that allows for the quick creation of tailored online surveys, quizzes, and assessments, complete with an automated scoring system to enhance efficiency. This platform offers the option to provide personalized feedback that aligns with your business branding, making each interaction more meaningful. With a variety of question formats available, Agolix enables you to craft detailed assessments and choose how many questions appear on each page, thus customizing the user experience to fit your specific requirements. You can establish feedback mechanisms that vary according to scores, allowing you to present distinct content or suggestions based on the results of each respondent. Additionally, Agolix provides comprehensive online user manuals and complimentary customer support via email and Zoom, ensuring that users have access to the help they need. Leveraging assessments can serve as a great way to spark discussions with potential clients, as Agolix equips you to analyze the feedback of prospects personally, which can significantly enhance your chances of engaging them successfully. Incorporating assessments not only fosters client engagement but also aids in building credibility, pinpointing high-quality leads, providing training, monitoring progress, evaluating skills and knowledge, identifying strengths and weaknesses, and planning strategically for future needs. This powerful tool is invaluable for businesses looking to refine their approach and achieve better outcomes in various areas.

Meet Userback, the premier user research platform specifically designed for small teams focused on uncovering valuable insights into user interactions and improving product development processes. Userback equips you with visually enhanced feedback tools, complete with metadata, enabling a deep understanding of user emotions and behaviors via in-app surveys that include metrics like NPS, CES, and CSAT. By utilizing detailed session replays, you can further enrich the context of the feedback received. Easily segment your users and track their activities right from the moment they log in. With the capability to target particular user segments for tailored surveys, you can achieve a holistic view of user experiences, from the initial trial phase to potential attrition. Boost your brand reputation with personalized feature portals, transparent public roadmaps, and a centralized hub for feedback that not only streamlines operations but also enhances closure rates significantly. Concerned about coding complexities? No worries! You can get started quickly with an intuitive browser extension, crafted for internal quality assurance and precise bug tracking to ensure your projects run smoothly. This allows teams to focus on what truly matters: creating exceptional user experiences.

Usersnap is a platform tailored for product teams to collect targeted insights about their offerings, enhance user testing processes, and streamline feedback from stakeholders. Organizations like Red Hat, Erste Bank, Lego, and Harvard University leverage Usersnap to boost their enterprise growth and operational efficiency. You should consider Usersnap if your goal is to: ✔️ Centralize all product feedback within a single platform to foster the generation of innovative ideas. ✔️ Document issues visually and automate technical data collection to speed up quality assurance and facilitate communication among various teams. ✔️ Engage users more effectively by offering a straightforward method for reporting issues and welcoming avenues for them to voice their opinions. ✔️ Empower product managers, product owners, and developers to create precise, user-focused solutions by integrating incoming feedback into their product development processes and tools. ✔️ Efficiently assess new features and gauge user satisfaction through micro surveys that achieve higher response rates, ultimately enhancing the overall user experience. Furthermore, Usersnap helps in creating a culture of continuous improvement by ensuring that user insights are actively used to refine products.

BugHerd is a user-friendly tool designed for visual feedback and bug tracking, specifically tailored for web development projects. Its popularity spans across numerous exceptional teams globally, facilitating the effective management of their online initiatives. With absolutely no restrictions on projects, users can easily provide point-and-click feedback directly on their websites. --- Using BugHerd is as simple as three straightforward steps: 1. Utilize the seamless browser extension to attach feedback to specific elements on your webpage. 2. Each feedback pin automatically collects contextual data such as browser type, operating system, screen dimensions, and selector details. 3. Instantly transform feedback into task cards, streamlining your project management process. --- Say goodbye to the confusion of emails, spreadsheets, and unnecessary stress. You can get started within minutes and explore all features with a free 14-day trial. Take control of your web projects effortlessly!

Ensure that you capture every idea without letting them fall through the cracks by utilizing a specialized customer feedback tool that helps you gather, assess, and systematize responses. Determine the most favored features, categorize the feedback according to its significance and segments, and refine your intended use cases. Avoid the pitfall of developing unnecessary features by prioritizing feedback and requests based on their importance. Incorporate these insights into your project roadmap and connect seamlessly with project management platforms like Jira. Once you launch a feature, be sure to follow up with users automatically to maintain an open feedback loop. It's essential to keep your audience informed about your team's activities and to celebrate new feature releases as a way to foster engagement and interest. Regular communication not only strengthens your relationship with users but also encourages ongoing input and collaboration.

Incorporating a feedback button on your website is a strategic move to tackle critical bugs, improve user experience, and gain invaluable insights from your customers. This straightforward feature can be implemented on any page and includes the ability to capture screenshots. By utilizing a visual tool for feedback collection that works directly on your site, you can gather user input seamlessly, eliminating the need for tedious email correspondence or overwhelming ticketing systems. Users are empowered to share their thoughts easily through screenshots and written comments, all without having to leave their current page. You can also design specific feedback forms tailored to your requirements for collecting more precise information. Given that customers are often the first to notice bugs and usability challenges, it is crucial to enable them to provide immediate visual feedback whenever they encounter an issue. In addition, the system automatically collects technical details such as the user's operating system, browser type and version, and any JavaScript errors, which streamlines your troubleshooting process and saves you time. This proactive feedback mechanism not only enhances communication but also builds a stronger connection between you and your users, ultimately fostering a more engaging and responsive online environment. By prioritizing user feedback, you can continuously refine your website and address issues before they escalate.

Maintain a record of user feedback and changelogs while actively communicating with your users for better engagement. Dedicate time to thoroughly analyze and understand user difficulties, and ensure to follow up when needed. Work closely with your team to keep everyone on the same page regarding the action plan. Improve feature visibility and encourage user adoption by establishing a centralized hub for announcements. Leverage AI tools to effectively analyze and identify patterns, ensuring that you develop the most appropriate solutions. When you roll out a feature that has been requested by users, reach out with customized 1:1 messages to notify them. Translate your findings into concrete tasks for your team, and make important announcements directly through the app. Tailor notifications to align seamlessly with your user interface without requiring any coding efforts. Set up a dedicated website where users can leisurely explore previous feature updates at their convenience. This approach will not only boost feature adoption but also create a reliable release schedule, thereby building trust and credibility among users. Olvy has been crafted by an experienced team with an unwavering focus on security, privacy, and compliance from the outset, which safeguards both your data and your users’ information. This robust commitment not only enhances user safety but also fortifies the confidence users have in your platform, ultimately enriching their overall experience. In doing so, you cultivate a loyal user base that feels valued and heard.

Enhance your business with NPS Software that enables you to gather customer insights through a straightforward Net Promoter Score® survey. By utilizing our automated survey platform, you can boost response rates, gather valuable customer feedback, and drive business growth to new heights. You have the flexibility to conduct multiple campaigns targeting various audiences according to set schedules or events triggered by other applications. Engaging customers is made easier with a combination of email and in-app templates, ensuring you connect through the channels where you are most likely to receive responses. Additionally, you can customize the design and language of the survey templates and include follow-up questions that directly relate to the feedback received. To further enhance your response rates, take advantage of your own domain and conduct A/B testing on subject lines, while also ensuring your audience is verified for optimal deliverability. It’s essential to monitor all surveys dispatched to your audience effectively. Moreover, with workflows, you can streamline various processes and design tailored scenarios that meet your specific needs, making your feedback collection both efficient and impactful. This comprehensive approach will help you gain deeper insights into customer satisfaction and loyalty.

Comprehensive Digital Feedback Software Mopinion is an innovative platform designed for digital businesses to effectively gather, interpret, and respond to feedback across all digital channels, including websites, mobile applications, and emails. With Mopinion, users can design personalized online feedback forms that feature multiple customer experience metrics such as NPS, CES, and CSAT, which can be triggered based on specific user interactions like mouse movement or time spent on a page. The platform also offers detailed visualizations through customizable dashboards, advanced text analytics, and intelligent tagging. Additionally, users benefit from proactive notifications, role-specific views, and seamless integration with project management tools like Trello and Asana, enhancing teamwork and feedback collaboration within their digital teams. +Personalized feedback forms +Instantaneous data insights +API integrations +Diverse CX metrics +Text analysis capabilities +Sophisticated reporting features Mopinion's subscription plans begin at $35 USD per month, providing an accessible solution for businesses looking to improve their customer engagement and feedback processes.

Refiner is a tool focused on enhancing customer satisfaction, crafted specifically for SaaS, eCommerce, and membership platforms. With our sleek and user-friendly survey widgets, you can pose any inquiries to your customers while they engage with your product, allowing them to respond in their own brand's environment and at the opportune moment. Refiner fits effortlessly into your current marketing and sales approaches, enabling the smooth synchronization of survey results with the tools you already utilize, such as your CRM, email marketing automation platform, or even Excel. This tool empowers you to deepen your understanding of your users, their requirements, and how you can assist them in achieving their objectives. Begin your journey today without any cost, and enhance your conversion and retention rates by gathering more insightful customer data. By leveraging this information, you can tailor your offerings to better meet the needs of your audience.

Collect feedback swiftly, outline strategic plans, and share product updates all via a user-friendly and affordable platform. This efficient feedback management tool is tailored for teams undergoing rapid development. Create a unified feedback collection system for your organization to guarantee that no essential customer insights are missed. Within UserVitals, narratives comprise a collection of insights and feedback gathered from various sources. Deepen your understanding of user needs, evaluate feature proposals, and modify your offerings accordingly. Foster improved alignment and transparency within your team by utilizing a road mapping tool that effectively organizes, visualizes, and tracks project progress in real-time. Furthermore, categorize and segment users while examining cohort analytics. Ensure your customers stay updated on the latest product changes driven by their feedback. As your team rolls out significant product improvements, make certain that your customers are informed about these developments. By incorporating changelogs and customizable widgets, you can keep users engaged throughout each stage of your product development journey, creating an environment that values and encourages their contributions. This approach not only enhances user satisfaction but also strengthens the overall relationship between your team and its customers.

Effortlessly gather impressive Loom videos without needing a Loom account or any browser add-ons. Should you wish to incorporate a Question across various websites, we have you completely covered. You can personalize the visual style of your Question embed by choosing from a selection of pre-designed themes. Moreover, you can opt for our HTML embed, utilize our React package, or take a more customized route via our API. Linking users' email addresses or unique identifiers enhances tracking capabilities. You'll be notified of new submissions and can redirect them to your chosen destination. In addition, Question supports over 20 languages and adapts seamlessly to your site's design. This adaptability guarantees that your embedding process is both user-friendly and visually attractive, ensuring an optimal experience for your audience. Overall, the flexibility and ease of use provided by Question make it a valuable tool for any website owner.

Engaging directly with your users allows you to develop exceptional software by pinpointing their prevalent challenges. By resolving issues more rapidly than competitors, you empower users to specify exactly where difficulties arise. Replay bugs as they occur to gain valuable insights from your users’ experiences. Recognizing their feedback helps build trust and strengthen connections. Leverage user feedback surveys to extract vital insights through targeted questionnaires that are seamlessly integrated into your application or website. The setup process is quick and easy, taking just minutes for both mobile and web platforms, enabling you to manage, track, and assign tasks from a centralized hub. In addition to screenshots and video replays, users can highlight and annotate the precise location of bugs for clarity. Streamline your operations by fully automating your workflow with Gleap, which is compatible with a variety of platforms, including Zapier. Recognizing and valuing users who promptly report issues can significantly enhance engagement and loyalty. By utilizing comprehensive bug reports, you can increase your productivity by 40%, eliminating the need for lengthy email correspondences with users. This proactive strategy ensures that you remain responsive to user needs while consistently enhancing your software offerings, ultimately leading to a better overall user experience. Maintaining an open line of communication with your users also fosters an environment of collaboration and innovation.

Our advanced AI solutions enable the analysis and classification of customer feedback from a variety of sources, including support tickets, online reviews, call recordings, and surveys, providing you with a more comprehensive understanding of your natural language data. Customers share valuable qualitative insights through different channels, such as surveys, emails, chat interactions, and phone conversations. They often raise questions regarding potential purchases or voice their intent to return items. By employing Machine Learning techniques, we can decode the subtleties related to Customer Churn and Retention. This empowers you to quickly identify the traits, products, and feedback types most closely associated with Customer Retention and Churn, which can lead to more strategic business decisions. Recognizing these trends can greatly improve your capacity to enhance customer satisfaction and foster long-term loyalty. Ultimately, the insights derived from this analysis can drive more effective engagement strategies.