List of the Top 25 Customer Loyalty Software for Facebook in 2026

Influitive provides a platform where customers, developers, partners, and employees can engage in a community by taking on challenges, making referrals, and writing product reviews. These challenges are customizable for both individuals and groups, enabling participants to earn points, badges, and levels that can be exchanged for various professional benefits and rewards. Furthermore, users can effortlessly track and visualize all engagement activities, along with the return on investment. This seamless integration enhances the ability to direct members through your marketing automation tools and customer relationship management systems, ensuring a more organized approach to community engagement. By fostering this environment, organizations can strengthen their relationships with stakeholders while promoting active involvement.

Bettermode is a customizable online community platform that leverages cloud technology to facilitate connection, engagement, and user retention for branded communities. This innovative software enables users to interact and communicate under your brand, allowing them to create articles, pose questions, provide answers, conduct polls, and participate in various forms of content sharing. With our versatile community platform, you can utilize native widgets, additional widgets, and API capabilities to foster engaging, habit-forming online communities. The unique value Bettermode offers to clients is highlighted by several key features: - A fully customizable community platform that lets you design your community site to suit your vision. - Complete adaptability to align with your brand's guidelines and the navigation structure of your main website or product. - The option to enhance the customer journey by incorporating community experiences with embedded widgets. - A comprehensive API store along with an app store, offering a variety of tools like the SEO App, virtual coins App, social login, and many others. - Over 20 integrations with leading third-party applications, including Zapier, to streamline operations and enhance functionality. By leveraging these elements, Bettermode empowers brands to create vibrant online communities that truly resonate with their users.

Discover digital loyalty solutions specifically designed for both Apple Wallet and Google Pay, providing an efficient method for creating mobile wallet passes. Say goodbye to outdated paper coupons, bulky plastic membership cards, and annoying email advertisements, and welcome the ease of having digital loyalty cards accessible within your customers' mobile wallet applications. You can issue digital coupons at a cost of less than one cent each and oversee membership cards for less than five cents annually! With a deep understanding of mobile wallet technology, systems integration, bespoke development, and cloud services, PassKit enables businesses of all sizes to take advantage of state-of-the-art innovations. Their Self-Serve Platform, paired with a Pay As You Grow pricing model, empowers any business to begin the process right away. By leveraging the established platforms of Apple Wallet and Google Pay, brands can greatly enhance their mobile presence. With over 350 million passes distributed, PassKit is currently serving thousands of businesses worldwide, improving customer interaction and engagement through effective pass strategies. As the reliance on digital solutions grows, incorporating these advanced technologies can give your business a competitive edge. Embracing digital loyalty not only streamlines operations but also fosters stronger customer relationships.

Our customizable, event-driven loyalty platform simplifies the process of launching or enhancing your digital loyalty initiatives. With our reactor engine, you can tailor the rules of your loyalty program to swiftly respond to customer actions and achieve desired outcomes. Customers will conveniently receive their rewards directly on their mobile devices through our white label loyalty app. If you already have an existing app or website, our SDK solution facilitates seamless integration of loyalty features into your current setup. Users can easily redeem reward codes via the app, and push notifications enable direct communication with customers. Additionally, you can create multi-step achievements and challenges to boost engagement levels. The app is also adaptable, allowing you to include personalized content such as menus or table reservations. The entire loyalty application can be fully aligned with your brand's identity. Our flexible API-first approach ensures we can offer a comprehensive loyalty solution or simply a robust engine tailored to your needs. Contact us today to explore how we can help elevate your loyalty program!

Easypromos is a digital platform designed for the creation and management of promotions, campaigns, and giveaways. It enables users to gather leads while enhancing follower count and engagement levels. Additionally, the platform offers a variety of options such as photo and video contests, games, surveys, and social media giveaways, making it a versatile tool for marketers. With its user-friendly interface, it simplifies the process of launching successful promotional activities.

Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.

We collect customer data from multiple sources, including your point-of-sale and online ordering systems, making sure they voluntarily opt-in to receive text messages without any additional effort needed from you! This efficient approach significantly boosts customer engagement, making it a seamless experience for everyone involved.

The Altcraft Platform serves as an omnichannel Customer Data Platform (CDP) that can be deployed either as private cloud software or on-premises. Opting for on-premise installation enables businesses to customize the software according to their specific requirements, while the cloud version provides tiered pricing based on customer profiles. **FEATURES** - Gather comprehensive customer profiles that include a complete history of interactions. - Support for multiple resource subscriptions, which encompass location and device data, as well as integration with CRM and SQL systems. - Deliver 360-degree analytics on customer profiles. **Automate Marketing Workflows** - Manage customer journeys effectively with tools for A/B/n testing. - Personalize content for targeted campaigns. - Utilize both static and dynamic segmentation for better audience targeting. - Track web and messaging events and enable transactional messaging. - Benefit from an intuitive email builder that makes creating emails easy and efficient. **Engage Through Digital Channels** - Communicate with customers through various messengers and SMS marketing. - Utilize rich mobile notifications and web push messages. - Leverage banners, social media, and other custom channels for promotion. - Create and manage forms for data collection. **Real-Time Analytics** - Set pixel goals for tracking conversions. - Conduct cohort analysis to understand customer behavior over time. - Generate audience growth reports to measure engagement. - Visualize interactive conversion funnels for a clearer understanding of user journeys. - Compile summary reports to evaluate performance effectively. With its comprehensive suite of tools and features, the Altcraft Platform equips businesses with everything they need to enhance customer relationships and optimize marketing efforts.

Marsello offers a holistic loyalty and marketing platform that empowers brands to create tailored and cohesive loyalty initiatives, essential for robust marketing endeavors. Our user-friendly system includes an array of features such as loyalty programs, email and SMS marketing, automation capabilities, management of Google Reviews, and oversight of social media, all aimed at optimizing marketing and sales operations, irrespective of the customer's purchasing location. - Create a personalized loyalty program that integrates effortlessly with your POS and eCommerce systems. - Utilize insights from your loyalty program to develop focused email and SMS marketing strategies. - Connect with your audience at the right times through data-informed automation tactics. ...and much more. Marsello equips businesses with the vital resources required to engage and retain their clientele, merging loyalty and marketing into one streamlined solution. Additionally, our platform helps brands not only strengthen their customer connections but also fosters long-term business growth. With Marsello, the potential for enhanced customer experiences and increased sales is within reach.

Thriving brands are built on the strong loyalty of their customers. Lootly aids in nurturing significant connections by rewarding customers for their interactions with your business. By encouraging your audience and acknowledging their participation, you can boost repeat purchases while offering exclusive perks to your most devoted customers. This approach not only transforms your clients into enthusiastic brand ambassadors but also encourages them to share their favorable experiences with others, thus expanding your store's visibility. You can gather valuable insights into customer behavior through your loyalty program and make adjustments quickly and effortlessly. Lootly simplifies the process of creating an outstanding and visually captivating experience for your clientele. Each aspect of your program can be tailored, from email communications to on-site presentations, ensuring that your creativity knows no limits. With a variety of ways to earn and redeem points, you can craft engaging opportunities that draw customers closer to your business. Moreover, integrating with your favorite apps allows for further customization of Lootly, aligning it seamlessly with your brand's goals while significantly enhancing customer satisfaction. Ultimately, a well-implemented loyalty program not only retains customers but also fosters a community around your brand.

Setting up your business's gift cards for online sales is now simpler than ever, requiring just five minutes for a complete setup as we handle all aspects from payment processing to delivery logistics. Within this short timeframe, you can easily incorporate this feature into any website, enabling customers to buy gift cards or certificates for your offerings directly. You have the opportunity to design eye-catching gift cards or certificates that showcase your brand identity, choosing from a wide array of unique and visually appealing designs that can be tailored to your preferences. Delivery methods include both email and postal options, allowing you to send them immediately or schedule them for specific future dates. Recipients will receive a beautifully crafted card or certificate via email, which they can conveniently print, download, or store on their mobile devices for later use. Furthermore, if you wish, you can also enable the option for customers to order your own physical printed cards or certificates, presenting an adaptable solution for those who have pre-designed items ready for distribution. This all-encompassing service not only elevates the customer experience but significantly boosts your sales capabilities through seamless online transactions, fostering a more engaging shopping environment for your clientele. By integrating this feature, you also open the door to a wider audience who can easily access and purchase from your business.

UpMenu is a comprehensive online food ordering platform that facilitates food sales, reservations for tables, and offers interactive menus, catering to restaurants, bars, cafeterias, and various other food vendors. The features of the UpMenu online ordering system include: - A user-friendly online ordering interface - Intuitive drag-and-drop menu management - A promotional engine that enhances loyalty programs and point accumulation - Easy delivery zone configuration by drawing on a map to specify delivery regions - A function for booking tables - An all-inclusive website builder that is compatible with mobile devices - A dedicated mobile app - Automated marketing tools for effective customer communication through SMS, PUSH notifications, and emails - A wide range of additional capabilities facilitated through integrations with popular payment solutions, POS systems, delivery services, and content management systems. Designed with restaurant owners in mind, the UpMenu system is an effective solution for boosting online sales while attracting a greater customer base, ultimately enhancing the dining experience.

99minds delivers an all-encompassing approach for acquiring, retaining, and engaging customers. Our platform provides marketing automation solutions across various channels for both eCommerce and physical stores, including management and processing of Gift Cards, Loyalty and Reward Programs, as well as Coupons and Referral initiatives. The standout characteristic of 99minds is its user-friendly, plug-and-play marketing platform that is also budget-friendly. This tool equips marketing teams to design tailored promotions and foster a seamless omnichannel experience for consumers. By utilizing 99minds, businesses can transform their customers into enthusiastic brand advocates. Additionally, you have the ability to craft customized campaigns that captivate audiences, resulting in the generation of millions in coupons, data-driven discount codes, referral programs for shoppers, and loyalty initiatives aimed at retaining valued patrons. Moreover, the platform's analytics can help track campaign success and customer engagement effectively.

Enhance your business with NPS Software that enables you to gather customer insights through a straightforward Net Promoter Score® survey. By utilizing our automated survey platform, you can boost response rates, gather valuable customer feedback, and drive business growth to new heights. You have the flexibility to conduct multiple campaigns targeting various audiences according to set schedules or events triggered by other applications. Engaging customers is made easier with a combination of email and in-app templates, ensuring you connect through the channels where you are most likely to receive responses. Additionally, you can customize the design and language of the survey templates and include follow-up questions that directly relate to the feedback received. To further enhance your response rates, take advantage of your own domain and conduct A/B testing on subject lines, while also ensuring your audience is verified for optimal deliverability. It’s essential to monitor all surveys dispatched to your audience effectively. Moreover, with workflows, you can streamline various processes and design tailored scenarios that meet your specific needs, making your feedback collection both efficient and impactful. This comprehensive approach will help you gain deeper insights into customer satisfaction and loyalty.

Yiftee's eGift card platform is specifically crafted to maintain local currency circulation within communities by providing easy-to-use, community-focused eGift cards alongside standalone single-brand options that do not rely on point-of-sale systems. With access to over 55,000 local businesses, Yiftee serves as an essential tool for consumers as well as local entrepreneurs. Many professionals and employers purchase these eGift cards to support local economies while benefiting from savings compared to traditional plastic gift cards. Consumers often choose Yiftee eGift cards for a variety of events, including birthdays, graduations, and holidays, in addition to their own personal spending. Yiftee also actively markets these eGift cards on social media platforms like Facebook and Nextdoor, ensuring there are no extra costs for merchants or local communities involved. By helping retain local dollars, Yiftee creates an additional revenue stream for local businesses from institutional buyers who might typically choose national brand gift cards instead. Notably, a survey reveals that a remarkable 92% of card purchasers would prefer to support local businesses with community cards rather than go for national brands, highlighting a strong inclination towards local spending. This trend indicates a rising awareness among consumers about the impact of their purchasing decisions, as they increasingly seek ways to uplift their local economies and foster community growth. Such a commitment to local commerce not only strengthens community ties but also enhances the overall sustainability of local business ecosystems.

Rise.ai is designed to manage every element of your brand's customer re-engagement strategies, including gift cards, loyalty initiatives, rewards, referrals, and returns. Customers are empowered to send personalized gift cards directly to their desired recipients through our attractive gallery and customization options. Implement automated workflows, a groundbreaking solution for managing rewards and loyalty programs, that utilizes store credit to strengthen customer engagement. Establish a straightforward loyalty program that employs automated store credit rewards, creating a loyal customer base that will naturally advocate for your brand. Experience an exceptional gift card service where customers can deliver beautifully crafted and tailored digital gift cards and gifts to others with ease. With Rise's intuitive store credit management system, you can effectively handle all returns and refunds, significantly boosting customer satisfaction through a seamless return process while also minimizing expenses. This comprehensive platform not only simplifies customer interactions but also fosters enduring relationships that can enhance your brand’s success over time. In addition, the combination of these features allows your brand to adapt and grow in a competitive market, ensuring long-term sustainability.

Analyze the insights gathered from customer reviews that positively impact sales, and engage with clients on the platforms where they are most active. Discover the valuable elements hidden within customer feedback data to identify the crucial factors that boost revenue for your business. Obtain actionable insights that will enable you to surpass both national and local competitors in your industry. By investigating the strategies of high-performing companies nationwide, you can implement best practices that align with their success. Research indicates that extended wait times for food after ordering significantly harm revenue compared to top competitors. Evaluate your food delivery processes to guarantee that your kitchen staff and servers are adequately trained. Highlight the components of customer feedback that have a direct correlation with your sales outcomes. Ensure that all levels of management are aware of their performance metrics across regional, district, and individual locations. Monitor business performance by identifying operational and staffing hurdles, while also reviewing feedback for all your establishments from a unified platform. Furthermore, synchronize customer feedback from your website with insights from social media to boost overall customer satisfaction and drive improvements. This holistic strategy will not only optimize your operations but also cultivate a deeper relationship with your customers, ultimately leading to sustained growth. By continuously refining these processes, you can enhance your business's resilience in a competitive market.

Umanest simplifies property management processes and promotes rapid organic growth. By turning satisfied landlords and tenants into passionate supporters of your brand, you can focus on scaling your business effectively. While you recognize the significant effort needed to manage even a single tenancy, you also invest countless hours to deliver outstanding residential property management services. Yet, challenges arise when operations encounter unexpected hiccups, leaving you in the dark about potential issues. It often becomes a challenge to gauge how your clients truly feel, whether their satisfaction is high or low. Our customer satisfaction management system provides you with the confidence that client concerns will be identified quickly and in real-time, enabling your team to respond directly with solutions, start meaningful dialogues, and ease any apprehensions. As a result, your property management activities can operate more smoothly, ensuring that any hidden concerns are uncovered and addressed without delay, which significantly enriches the overall experience for both landlords and tenants. By adopting this proactive strategy, you not only enhance service quality but also cultivate stronger connections with your clients, fostering a loyal community around your brand. This commitment to client satisfaction ultimately positions you for sustained success in a competitive market.

Harness crucial metrics and insights gathered from a variety of fields including sales, marketing, finance, human resources, and project management to inform vital decisions; in conjunction with stakeholder input, this allows for a deeper understanding of the "what" and "why" behind your business metrics through the use of AI. By tapping into these valuable insights, businesses can drive effective improvements. The automation of processes for collecting, storing, visualizing, and integrating critical metrics, data, and feedback through artificial intelligence enhances operational efficiency. Additionally, AI offers personalized action suggestions that cater specifically to the needs of your organization, facilitating data-driven decisions that are in line with your strategic goals. With Industrytics, you are equipped to continuously collect and merge data from a range of software platforms, including ERP, CRM, and accounting systems, along with Excel spreadsheets, while also utilizing automated feedback surveys to fine-tune your approaches. This comprehensive methodology not only strengthens your decision-making capabilities but also nurtures a culture of ongoing improvement within your organization, ensuring that you remain agile in a competitive landscape. Ultimately, embracing this holistic data strategy empowers your team to respond proactively to changing market conditions.

Yotpo stands out as the leading eCommerce marketing platform, assisting numerous brands in boosting their direct-to-consumer sales. Our comprehensive platform combines data-driven solutions for customer reviews, loyalty programs, referrals, and SMS marketing. Yotpo enables brands to craft intelligent and more lucrative customer experiences that foster lasting relationships. Additionally, we seamlessly connect with all the essential tools you rely on daily, such as Google, Instagram, and various top eCommerce platforms. By leveraging these integrations, brands can enhance their marketing strategies and optimize their overall performance in the digital marketplace.

Cultivate meaningful relationships with your most important clients by implementing loyalty and reward programs specifically tailored to their needs. The Oracle CrowdTwist Loyalty and Engagement platform not only enhances your profitability but also fortifies customer connections and improves retention rates. By collecting data from every customer interaction, you can develop a detailed 360-degree profile that facilitates personalized communication and offerings. It's essential to nurture customer loyalty by providing consistent loyalty experiences across all platforms, whether they are in-person or online. Utilize actionable insights gathered from customer interactions across a variety of channels to strengthen these relationships further. Move past simple transactions by involving customers through gamification, which will help you understand their motivations and purchasing behaviors more deeply. This comprehensive strategy will not only increase customer satisfaction but will also foster enduring loyalty and advocacy for your brand, ultimately creating a community of dedicated supporters. By prioritizing these relationships, you pave the way for sustained growth and success in a competitive landscape.

Our goal is to simplify the process for local businesses to succeed in the modern digital landscape. Established in 2011, Womply offers a range of applications, APIs, financial resources, and marketing solutions designed to bolster local commerce, benefiting over 500,000 businesses across the United States. The Womply Commerce graph serves as a unique data resource that provides an in-depth perspective on local commerce trends and activities. By leveraging this proprietary asset, Womply empowers businesses to make informed decisions and adapt to the ever-evolving market.

Our AI-powered platform adeptly streamlines and organizes the increasing volume of customer experience signals generated from surveys, feedback, complaints, social media, online conversations, and various other interactions. Utilizing advanced machine learning methods, our system diligently monitors and categorizes this information, bringing to light essential issues, opportunities, and concerns that customer experience professionals must address. We offer a user-friendly technology that greatly reduces the time and effort needed for data sorting and analysis, while also pinpointing the vital factors that significantly affect customer experience quality and loyalty. Furthermore, our driver simulation feature enables you to tap into predictive analytics, allowing you to anticipate the impact of changes before implementing any strategies to enhance the customer journey. This functionality empowers you to simulate potential effects on future customer experience metrics and overall satisfaction ratings, facilitating a more strategic approach to improving customer interactions. In the end, our solution promotes a proactive methodology for managing customer experiences, which not only leads to better outcomes but also cultivates stronger, lasting relationships with clients. By harnessing the power of our platform, businesses can not only respond to customer needs more effectively but also anticipate them, driving continuous improvement in service delivery.

Maximize the potential of your customer data with our comprehensive integrated platform. This solution adeptly collects data from all customer interaction channels, which include POS systems, online transactions, and social media, giving you a complete view of your audience along with actionable insights that facilitate targeted promotions for better results. Our intuitive tools allow you to create and customize your loyalty rules based on various metrics, such as visit frequency, purchase behavior, spending habits, and social interactions. Whether you're initiating a new loyalty program or looking to improve an existing one, we are committed to helping you design the loyalty experience you envision. Furthermore, our platform includes a versatile segments editor for building custom audiences, and you can harness the power of automation through our state-of-the-art AI-driven audience targeting features, which streamline operations and lessen the need for additional teams. By taking advantage of these innovative capabilities, you can significantly boost customer engagement and retention, ultimately driving greater success for your business. In a competitive market, leveraging such cutting-edge tools can set you apart from the rest.

Elevate your customer engagement and grow your business with TrueKonnects' cutting-edge cloud software. Create and manage marketing campaigns powered by in-depth analytics and customized marketing techniques that make the most of customer data. Foster interactions with your clientele by drawing on insights from their prior engagements, motivating them to return for exclusive rewards and events. Effortlessly unify your sales from both digital and physical outlets into a single, all-inclusive platform, optimizing your revenue management operations. This dynamic solution not only strengthens customer loyalty but also significantly improves the efficiency of your overall business processes. Embrace the future of customer relations and drive your business to new heights with this innovative approach.