List of the Top 15 DevOps Software for Jira Service Management in 2025

Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole. This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration. With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations. Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more. As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.

Cyclr, an embedded integration platform as a service (iPaaS), offers a comprehensive toolkit that enables the development, management, and publication of customized integrations within your software as a service (SaaS) application. This solution simplifies the process of meeting your users' integration needs through an intuitive visual interface and low-code integration builder, alongside various deployment options that cater to different requirements.

Jira serves as a project management platform that enables comprehensive planning and tracking for your entire team’s efforts. Atlassian’s Jira stands out as the premier choice for software development teams aiming to effectively plan and create outstanding products, earning the trust of countless teams. It provides a variety of features designed to assist in the planning, tracking, and launching of top-notch software. In addition, Jira facilitates the organization and management of issues, task assignments, and the monitoring of team progress. The tool seamlessly integrates with leading development software, ensuring complete traceability from start to finish. Whether tackling minor tasks or extensive cross-department initiatives, Jira empowers you to decompose substantial ideas into actionable steps. It allows for effective organization of workloads, milestone creation, and dependency management. By linking tasks to overarching goals, team members can easily understand how their individual contributions align with the broader company objectives, ensuring everyone stays focused on what truly matters. Furthermore, with the aid of AI, Atlassian Intelligence proactively recommends tasks, streamlining the process of bringing your ambitious ideas to fruition. This not only enhances productivity but also fosters a collaborative environment among team members.

PagerDuty, Inc. (NYSE PD) stands out as a frontrunner in the realm of digital operations management, catering to businesses of various scales that seek to enhance customer experiences in an always-connected environment. Teams utilize PagerDuty to swiftly diagnose and resolve issues while uniting the appropriate individuals to avert similar challenges in the future. With over 350 integrations, including popular platforms such as Slack, Zoom, and ServiceNow, along with Microsoft Teams, Salesforce, and AWS, PagerDuty enables organizations to consolidate their technological resources and attain a comprehensive perspective on their operations. This integration not only streamlines workflows within their existing tools but also fosters improved collaboration among team members. Consequently, PagerDuty empowers organizations to be more proactive and effective in their operational strategies.

Bitbucket provides much more than just basic Git code management; it functions as a comprehensive hub for teams to strategize projects, collaborate on coding tasks, test, and deploy software applications. For smaller teams with up to five members, it offers free access, while larger teams can choose between Standard ($3 per user per month) and Premium ($6 per user per month) pricing plans that scale with their needs. The platform allows users to efficiently organize their projects by creating Bitbucket branches directly linked to Jira issues or Trello cards, and it incorporates integrated CI/CD tools for building, testing, and deploying applications seamlessly. Furthermore, it supports configuration as code and encourages rapid feedback loops that enhance the overall development experience. Code reviews are made more efficient through the use of pull requests, which can be supplemented by a merge checklist that identifies designated approvers, facilitating discussions within the source code using inline comments. Through features like Bitbucket Pipelines and Deployments, teams can effectively oversee their build, test, and deployment workflows, ensuring that their code remains secure in the Cloud with protective measures such as IP whitelisting and mandatory two-step verification. Users also have the option to limit access to specific individuals and exercise control over their actions with branch permissions and merge checks, which helps maintain a high standard of code quality throughout the development process. This comprehensive suite of features not only boosts team collaboration but also enhances security, ensuring a more efficient and productive development lifecycle overall. As teams navigate the complexities of software development, having a platform like Bitbucket can significantly improve their workflow and project outcomes.

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

Monitoring IT performance extends beyond simply tracking CPU, memory, and network usage. With eG Enterprise, the focus shifts to enhancing the user experience, which becomes a pivotal element of your IT management and monitoring approach. This platform provides the capability to evaluate users' digital experiences and offers comprehensive insights into the performance of the entire application delivery pipeline—from the underlying code to user interactions, encompassing both data centers and cloud environments—accessible through a unified interface. Additionally, eG Enterprise allows for the correlation of performance metrics across various domains, enabling proactive identification of underlying issues. Leveraging machine learning and analytical tools, IT teams can make informed decisions regarding optimization and resource allocation for anticipated growth. Consequently, this leads to more satisfied users, heightened productivity, increased IT operational efficiency, and measurable business returns. Moreover, eG Enterprise is versatile in deployment, being available for both on-premise installation and as a Software as a Service (SaaS) offering. Start your journey towards enhanced IT performance by signing up for a free trial of eG Enterprise today, and experience the transformation firsthand.

Netreo stands out as a premier full-stack platform for managing and observing IT infrastructure. It serves as a comprehensive source of truth for proactive monitoring of performance and availability across extensive enterprise networks, infrastructures, and applications. Our platform is designed to cater to the needs of: IT executives, who benefit from complete visibility into business services, down to the underlying infrastructure and networks that sustain them. IT Engineering teams, who utilize it as a decision-making tool to effectively plan and design modern solutions. IT Operations groups, who gain real-time insights into issues within their environments, allowing them to identify bottlenecks and understand their impact on users. These valuable insights extend to mixed systems and vendor environments that are dynamic and ever-evolving. With ongoing support for over 350 integrations, we continue to expand our partnerships with network, storage, virtualization, and server vendors. As a result, organizations can adapt seamlessly to the complexities of their IT landscapes.

MuleSoft's Anypoint Platform is an all-encompassing hybrid integration solution designed specifically for service-oriented architecture (SOA), software as a service (SaaS), and application programming interfaces (APIs). This versatile platform equips developers with a wide array of tools that simplify the design, development, and management of APIs, applications, and products throughout their entire lifecycle. At its core, Anypoint Platform is built on open technologies, with Mule serving as its main runtime engine, which guarantees both flexibility and scalability to meet diverse integration needs. Additionally, the platform promotes effective collaboration among teams, resulting in streamlined development processes that enhance productivity and innovation in software projects. By integrating various functionalities, Anypoint Platform stands out as a pivotal resource for organizations aiming to optimize their integration strategies.

AlertOps stands out as a top-tier platform for Incident Response Automation and Alert Management. This SaaS-based solution serves as a central hub for collaboration and automation, empowering organizations to significantly enhance their notification, escalation, and resolution processes for issues. When incidents arise that jeopardize vital business operations and revenue streams, the platform ensures that the appropriate individuals receive timely alerts containing essential information, facilitating quick resolution. As businesses seek to refine and revolutionize their incident response strategies to meet growing customer and operational demands, AlertOps offers unparalleled features that promote smoother customer interactions while enhancing operational efficiency and driving better business outcomes. Explore how some of the largest global companies harness the power of AlertOps to improve their response times, outpace rivals, and capitalize on critical moments. The ability to manage incidents effectively can ultimately determine an organization's success in today’s competitive landscape.

Edge Delta introduces a groundbreaking approach to observability, being the sole provider that processes data at the moment of creation, allowing DevOps, platform engineers, and SRE teams the flexibility to direct it wherever needed. This innovative method empowers clients to stabilize observability expenses, uncover the most valuable insights, and customize their data as required. A key feature that sets us apart is our distributed architecture, which uniquely enables data processing to occur at the infrastructure level, allowing users to manage their logs and metrics instantaneously at the source. This comprehensive data processing encompasses: * Shaping, enriching, and filtering data * Developing log analytics * Refining metrics libraries for optimal data utility * Identifying anomalies and activating alerts Our distributed strategy is complemented by a column-oriented backend, facilitating the storage and analysis of vast data quantities without compromising on performance or increasing costs. By adopting Edge Delta, clients not only achieve lower observability expenses without losing sight of key metrics but also gain the ability to generate insights and initiate alerts before the data exits their systems. This capability allows organizations to enhance their operational efficiency and responsiveness to issues as they arise.

Gearset offers a comprehensive suite of solutions designed for DevOps, backup, and release management suitable for teams of all sizes. No matter how your processes are currently structured, Gearset empowers you to achieve more frequent and dependable deployments and releases. Users can enjoy faster development, reduced bugs, and increased value through the leading deployment engine tailored for Salesforce, along with complimentary access to exceptional DevOps support. As the premier destination for Salesforce DevOps, Gearset caters to all roles within a team without requiring complex toolchains or divided efforts; the process is remarkably simple. You can save considerable time and maintain your peace of mind with deployments that are successful on the first try. Gearset offers the most efficient path to crafting Salesforce deployments that operate seamlessly from the beginning. Forget about the hassle of tracking changes, managing dependencies, or performing manual profile deployments—just compare your organizations and let Gearset take care of everything else. With its intuitive interface, selecting deployment items becomes effortless, transforming Salesforce deployments into a straightforward task. This efficient methodology not only boosts productivity but also keeps your team concentrated on delivering outstanding results, ensuring that the focus remains on quality. Ultimately, Gearset revolutionizes the way teams approach Salesforce development and deployment.

Introducing the innovative DevOps Value Stream Platform tailored exclusively for Salesforce. Unveil the remarkable capabilities of Copado’s Winter ’21 release, which transforms how organizations leverage their cloud platform to boost profitability. With Copado DevOps, you can facilitate continuous value delivery straight from Salesforce, significantly improving your organization's financial outcomes. Establish streamlined release pipelines to efficiently manage Salesforce metadata while ensuring that all your organizations remain perfectly aligned. Optimize your sprint and feature planning by employing user stories, epics, and comprehensive integrations with prominent tools like Azure DevOps and Jira. Benefit from integrated quality gates and automated testing procedures that enhance product quality and uphold regulatory compliance. All these features are readily accessible on the secure and reliable Salesforce Platform. Leverage DevOps 360 Analytics for effective measurement and monitoring, and refine agile methodologies and workflows with the assistance of Value Stream Maps. Our flexible architecture supports seamless integration with existing version control, ALM, and automation tools. As the premier Native DevOps solution for Salesforce, teams can anticipate achieving significant advantages in just weeks, rather than enduring lengthy timelines of months or years. Embrace the transformative power of a dedicated approach to DevOps and witness the positive changes it can bring to your organization today, setting the stage for ongoing success and innovation.

Sonrai's cloud security platform focuses on identity and data protection across major platforms such as AWS, Azure, Google Cloud, and Kubernetes. It provides a comprehensive risk model that tracks activities and data movement across various cloud accounts and providers. Users can uncover all relationships between identities, roles, and compute instances, allowing for enhanced visibility into permissions and access. Our critical resource monitor keeps a vigilant eye on essential data stored in object storage solutions like AWS S3 and Azure Blob, as well as in database services such as CosmosDB, DynamoDB, and RDS. We ensure that privacy and compliance controls are consistently upheld across multiple cloud environments and third-party data storage solutions. Additionally, all resolutions are systematically coordinated with the corresponding DevSecOps teams to ensure a streamlined security posture. This integrated approach empowers organizations to manage their cloud security effectively and respond to potential threats proactively.

Choose the tools that align perfectly with your requirements, and we will take care of the rest. Design a customized CI/CD stack that meets your organization's goals without concerns about vendor lock-in. By removing the necessity for manual scripts and intricate toolchain automation, your engineers can focus on core business functions. Our pipeline workflows embrace a declarative methodology, which allows you to emphasize critical tasks rather than the techniques needed to complete them, addressing components such as software builds, security evaluations, unit tests, and deployment procedures. With the integration of Blueprints, you can easily diagnose issues directly within Opsera, aided by comprehensive console output for each stage of your pipeline's performance. Obtain a complete perspective on your CI/CD process with in-depth software delivery analytics that monitor metrics like Lead Time, Change Failure Rate, Deployment Frequency, and Time to Restore. Moreover, enjoy the advantages of contextualized logs that enable faster problem-solving while improving auditing and compliance practices, ensuring your operations stay effective and transparent. This efficient strategy not only fosters enhanced productivity but also encourages teams to explore innovative solutions without constraints, ultimately driving greater success for your organization.