List of the Top 25 Digital Experience Monitoring Software in 2025

Revolutionize your organization's digital interactions with New Relic's Digital Experience Monitoring tool. Acquire comprehensive insights into user engagement on both web and mobile platforms, guaranteeing smooth performance and enhanced customer satisfaction. New Relic's integrated data platform consolidates telemetry information, offering robust full-stack analytics capabilities to track user journeys, identify irregularities, and refine digital experiences instantly. With automated notifications and personalized dashboards, you can simplify optimization initiatives, reduce downtime, and foster ongoing enhancements. Equip your teams to provide outstanding digital experiences and maintain a competitive edge in the modern digital environment with New Relic's cutting-edge Digital Experience Monitoring tool.

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

Sematext Cloud offers comprehensive observability tools tailored for contemporary software-driven enterprises, delivering crucial insights into the performance of both the front-end and back-end systems. With features such as infrastructure monitoring, synthetic testing, transaction analysis, log management, and both real user and synthetic monitoring, Sematext ensures businesses have a complete view of their systems. This platform enables organizations to swiftly identify and address significant performance challenges, all accessible through a unified cloud solution or an on-premise setup, enhancing overall operational efficiency.

Monitoring IT performance extends beyond simply tracking CPU, memory, and network usage. With eG Enterprise, the focus shifts to enhancing the user experience, which becomes a pivotal element of your IT management and monitoring approach. This platform provides the capability to evaluate users' digital experiences and offers comprehensive insights into the performance of the entire application delivery pipeline—from the underlying code to user interactions, encompassing both data centers and cloud environments—accessible through a unified interface. Additionally, eG Enterprise allows for the correlation of performance metrics across various domains, enabling proactive identification of underlying issues. Leveraging machine learning and analytical tools, IT teams can make informed decisions regarding optimization and resource allocation for anticipated growth. Consequently, this leads to more satisfied users, heightened productivity, increased IT operational efficiency, and measurable business returns. Moreover, eG Enterprise is versatile in deployment, being available for both on-premise installation and as a Software as a Service (SaaS) offering. Start your journey towards enhanced IT performance by signing up for a free trial of eG Enterprise today, and experience the transformation firsthand.

The Dynatrace software intelligence platform transforms organizational operations by delivering a distinctive blend of observability, automation, and intelligence within one cohesive system. Transition from complex toolsets to a streamlined platform that boosts automation throughout your agile multicloud environments while promoting collaboration among diverse teams. This platform creates an environment where business, development, and operations work in harmony, featuring a wide range of customized use cases consolidated in one space. It allows for proficient management and integration of even the most complex multicloud environments, ensuring flawless compatibility with all major cloud platforms and technologies. Acquire a comprehensive view of your ecosystem that includes metrics, logs, and traces, further enhanced by an intricate topological model that covers distributed tracing, code-level insights, entity relationships, and user experience data, all provided in a contextual framework. By incorporating Dynatrace’s open API into your existing infrastructure, you can optimize automation across every facet, from development and deployment to cloud operations and business processes, which ultimately fosters greater efficiency and innovation. This unified strategy not only eases management but also catalyzes tangible enhancements in performance and responsiveness across the organization, paving the way for sustained growth and adaptability in an ever-evolving digital landscape. With such capabilities, organizations can position themselves to respond proactively to challenges and seize new opportunities swiftly.

Netreo stands out as a premier full-stack platform for managing and observing IT infrastructure. It serves as a comprehensive source of truth for proactive monitoring of performance and availability across extensive enterprise networks, infrastructures, and applications. Our platform is designed to cater to the needs of: IT executives, who benefit from complete visibility into business services, down to the underlying infrastructure and networks that sustain them. IT Engineering teams, who utilize it as a decision-making tool to effectively plan and design modern solutions. IT Operations groups, who gain real-time insights into issues within their environments, allowing them to identify bottlenecks and understand their impact on users. These valuable insights extend to mixed systems and vendor environments that are dynamic and ever-evolving. With ongoing support for over 350 integrations, we continue to expand our partnerships with network, storage, virtualization, and server vendors. As a result, organizations can adapt seamlessly to the complexities of their IT landscapes.

The Goliath Performance Monitor integrates sophisticated intelligence and automation to empower IT professionals in forecasting, resolving, and documenting issues that affect end-user experiences, regardless of where IT workloads or users are situated. It focuses on the three key factors that commonly lead to support tickets: the initiation of a logon, the logon process itself, and performance during user sessions. This cutting-edge technology is designed to offer proactive alerts for potential end-user experience problems before they occur, and should any issues arise, it provides essential data for expedited troubleshooting. Additionally, it creates objective evidence through comprehensive reports and historical metrics, guaranteeing tangible proof to support corrective actions aimed at preventing future problems. With its extensive visibility, the Goliath Performance Monitor enables effective troubleshooting of VDI environments, offering the most detailed performance data available. As a result, support teams and administrators can quickly identify the specific location of problems within the delivery infrastructure, leading to improved operational efficiency. This thorough methodology not only addresses existing issues but also aids in optimizing systems for sustained future performance, ensuring a more reliable user experience in the long run.

Understanding user experiences does not require direct communication with them, as insights can be gleaned from replays and behavior analysis. Utilizing End-to-End Transaction Insights—spanning both business and technological aspects—can reveal underlying issues. Poor user experiences often stem from problems with interface design or technological failures. Germain UX delves deep to pinpoint the root causes and user scenarios, analyzing everything from clicks to network requests, code, and SQL interactions. Inefficiencies in business operations may arise from insufficient training, flawed organizational frameworks, and high turnover rates. Germain UX continuously identifies these critical gaps and their origins in real-time, around the clock. Low conversion rates can result from various challenges, such as overwhelmed call centers, inadequate expertise, and difficulties in navigating information online. Furthermore, a negative customer experience may be linked to ineffective products or services, insufficient support, and hard-to-locate online resources. Germain UX serves as a valuable tool in uncovering these actionable insights in real-time, ensuring that businesses can promptly address and resolve their customer experience issues. By leveraging this data-driven approach, organizations can enhance their overall performance and foster improved user satisfaction.

Fortinet emerges as a key global player in the cybersecurity sector, notable for its comprehensive and integrated approach to safeguarding digital infrastructures, devices, and applications. Founded in 2000, the organization provides a wide range of products and services, including firewalls, endpoint protection, intrusion prevention systems, and secure access solutions. A cornerstone of its offerings is the Fortinet Security Fabric, a unified platform that seamlessly combines various security tools to enhance visibility, automation, and provide real-time threat intelligence across the entire network. Renowned for its dependability among businesses, government agencies, and service providers worldwide, Fortinet prioritizes innovation, scalability, and performance, thereby reinforcing its defenses against the constantly shifting landscape of cyber threats. In addition to its protective capabilities, Fortinet’s dedication to enabling digital transformation and ensuring business continuity highlights its essential role within the cybersecurity landscape, positioning itself as a trusted partner for organizations striving to navigate modern security challenges effectively. With a focus on proactive measures and cutting-edge solutions, Fortinet continues to adapt and evolve to meet the demands of an increasingly complex digital world.

SignageOS stands out as the world’s pioneering unification platform tailored for digital signage. This innovative solution empowers content management systems, system integrators, and managed service providers to seamlessly integrate and establish expansive networks utilizing any type of digital signage hardware. By adopting a modern, API-first strategy, SignageOS delivers standardized APIs that facilitate efficient digital signage development. The platform’s unique single codebase approach, coupled with extensive knowledge accumulated from years of working with diverse digital signage hardware, ensures that organizations can construct resilient and future-ready digital signage infrastructures. Employed by businesses worldwide, SignageOS effectively addresses compatibility challenges associated with various digital signage hardware and software, enabling users to manage and control different hardware types from a unified system with ease. As the digital landscape evolves, the importance of such a versatile platform becomes increasingly evident for companies aiming to stay ahead.

Service Watch offers Digital Experience Monitoring (DEM) that encompasses applications, services, and the underlying networks they rely on. By integrating both passive and active monitoring into a comprehensive solution, IT teams can achieve total visibility and enhance employee productivity. This powerful tool enables the identification of network performance issues and the prompt detection of outages, ensuring seamless operational continuity. Additionally, it empowers organizations to make informed decisions based on real-time data insights.

Cisco ThousandEyes stands out as a cutting-edge platform designed to provide organizations with deep insights into digital interactions across diverse environments, such as the internet, cloud services, and enterprise networks. By leveraging advanced monitoring and analytical tools, ThousandEyes allows businesses to pinpoint, diagnose, and resolve performance issues that may impact critical applications, websites, and services. With its comprehensive suite of features, the platform offers essential information about network performance, application delivery, and user engagement, enabling organizations to sustain seamless connectivity and elevate user experiences. Many Fortune 500 companies and SaaS providers have adopted this platform, solidifying its reputation as a dependable solution for managing the complexities of modern hybrid and multi-cloud environments. Furthermore, ThousandEyes enhances the capabilities of IT teams by providing them with robust tools to proactively manage, optimize, and adjust their digital infrastructures, ultimately leading to increased operational efficiency and reliability in service delivery. As a result, organizations are better equipped to adapt swiftly to changing demands and ensure that their digital ecosystems function smoothly.

Create metrics and set up alerts for operational activities while diagnosing and prioritizing the root causes of development challenges. Complete the feedback loop as part of the DevOps methodology. Configure your application to seamlessly relay traces through Plumbr Agents, ensuring that comprehensive traces are captured, which reflect user interactions across various back-end microservices. Experience a straightforward setup process with no need for code alterations or sampling! Plumbr APM utilizes tracing to provide critical insights into application performance. With in-depth knowledge of Application Performance Management (APM) technologies, such as Java profiling, bytecode instrumentation (BCI), database monitoring, and real user monitoring, Plumbr equips businesses with the tools they need. By employing solutions like Java Profiling and BCI, organizations gain crucial visibility into classic Java and .NET enterprise applications, enabling them to enhance performance effectively. Furthermore, these insights foster proactive strategies that lead to greater user satisfaction and improved operational efficiency, ultimately driving business success.

Witbe stands at the forefront of the Quality of Experience sector, providing an acclaimed solution for assessing QoE across various interactive services—whether they be telephony, video, or web—on any device, including PCs, smartphones, and set-top boxes, while traversing any network type, be it fixed, mobile, or over-the-top. Established in 2000, the company has expanded its reach and is now a reliable partner for more than 300 clients across more than 50 nations, earning the trust of broadcasters, operators, and content providers alike through the use of Witbe Robots. Additionally, Witbe's presence on Euronext Growth as a publicly-traded entity further underscores its commitment to excellence and transparency in the industry. The company continues to innovate and adapt, ensuring that it remains a leader in delivering outstanding quality experiences to its clients.

Ekara stands out as a comprehensive application monitoring solution that caters to a diverse range of platforms. This fully hybrid tool is designed to oversee all types of applications, including web, mobile, business, thick clients, and Citrix voice, enhancing their performance and availability in both intranet and internet settings. With its integrated interface and broad compatibility across various technologies, Ekara proves to be an essential asset for businesses and digital teams alike. As a disruptive technology, it uniquely merges the capabilities of real-user monitoring with synthetic monitoring into a single product. Its versatility ensures that it can effectively monitor all environments, whether intranet or internet. Moreover, Ekara's powerful features allow for monitoring from both desktops and laptops, as well as from actual smartphones running on Android or iOS. This means that all existing applications, including business apps and Citrix, can be monitored seamlessly, making Ekara a crucial tool for maintaining optimal application performance.

FortiMonitor revolutionizes network management by delivering extensive visibility into the entire user journey, from initiation to conclusion. This powerful software-as-a-service digital experience monitoring (DEM) platform supports organizations in enhancing their performance-monitoring frameworks. It guarantees insights into application performance on various endpoints and the overall digital experience, irrespective of the user's geographical location or the application's hosting environment. Explore how FortiMonitor equips NetOps teams with essential resources for meticulous oversight of network and application performance, significantly improving the digital experience for both users and employees alike. Additionally, the examination of SD-WAN underlays yields crucial DEM insights for active SD-WAN users, highlighting user-specific metrics related to application accessibility. Key metrics including SSL resolution time, DNS resolution time, time to first byte, time to last byte, and round-trip time are detailed, alongside standard indicators of packet loss, latency, and jitter for every underlay. By employing this all-encompassing strategy, organizations not only enhance network performance but also cultivate a more agile and effective user experience overall. Furthermore, the continuous monitoring capabilities ensure that any issues can be promptly addressed, reinforcing the reliability and efficiency of digital interactions.

An integrated digital experience management solution that works with Prisma SAE, along with GlobalProtect and Prisma Access, enables the enhancement of user experiences without the necessity for extra software or hardware installations. IT teams are required to swiftly detect and address issues in the entire service delivery chain, catering to both remote and office-based employees. By utilizing ADEM, which is part of the SASE framework, you can easily uncover answers to any performance-related inquiries for any user. This tool provides extensive insights into user experiences, allowing you to identify critical incidents and their underlying causes effectively. With comprehensive visibility, you can oversee user experiences by correlating performance metrics across all networks and endpoints, ensuring that any potential problems are swiftly addressed to maintain optimal functionality. Furthermore, this approach fosters a proactive stance in managing digital experiences, ultimately enhancing overall productivity and satisfaction among users.

Lakeside Software stands out as a frontrunner in the realm of digital experience monitoring. We create software that equips IT teams with the insights necessary to foster and maintain effective digital workplaces. Our innovative technology assists clients in conducting workplace analytics, optimizing IT assets, and managing remote work environments. One of our flagship offerings, SysTrack, is a digital experience monitoring solution that gathers and examines data on various factors affecting business productivity and the overall user experience. To explore more about our solutions, you can visit www.lakesidesoftware.com. Additionally, our commitment to enhancing digital interactions sets us apart in the industry.

GSX Gizmo offers comprehensive insights into user experience across various Office 365 applications, regardless of the user's location. Our platform continuously observes evolving circumstances and identifies any obstacles, whether in the cloud, on-premises, or elsewhere. Unlike other application performance monitoring solutions, GSX conducts synthetic transactions on Microsoft Exchange, SharePoint, OneDrive, Teams, and Skype while utilizing the Microsoft rich client to assess network conditions effectively. This dual approach not only enhances monitoring accuracy but also ensures that user experience is prioritized in all scenarios.

Catchpoint provides a comprehensive Internet Resilience solution specifically designed for retailers, Global2000 companies, CDNs, cloud service providers, and other xSPs, aiming to enhance their operational resilience by identifying potential issues in the Internet Stack before they can affect business operations. Their Internet Performance Monitoring (IPM) suite encompasses a range of tools such as synthetics, Real User Monitoring (RUM), performance enhancement strategies, high-fidelity data collection, and customizable visualizations paired with sophisticated analytics. By utilizing thousands of vantage points worldwide—including inside wireless networks, BGP, backbone connections, last-mile infrastructure, endpoints, enterprises, ISPs, and more—Catchpoint delivers in-depth visibility into all factors that could influence customer experiences, workforce efficiency, network reliability, website functionality, application performance, and API effectiveness. This proactive approach ensures that organizations can maintain optimal performance and address issues swiftly, safeguarding their digital assets against unforeseen disruptions.

RapidSpike engages with customers digitally in a manner that mirrors their experiences, while simultaneously observing both authentic and simulated customer interactions externally to deliver valuable insights for enhancing and safeguarding the digital experience. Additionally, RapidSpike's Magecart Attack Detection is designed to identify security breaches on the client side, ensuring the protection of customer information, helping businesses evade substantial penalties, and maintaining their reputational integrity in the process.

The 1E Platform empowers IT teams to enhance the experience of end users while simultaneously reinforcing security measures and lowering expenses. By evolving IT Operations from merely a cost center into a vital strategic partner, the platform comprises tools such as 1E for Visibility, Control, and Compliance, 1E Digital Experience Observability, and 1E for Service Desk Automation Solutions. This modern approach ensures real-time configuration and compliance across all IT environments. ServiceNow plays a crucial role in minimizing resolution times by gathering, analyzing, and presenting actionable insights from end users, allowing for a clearer understanding of their perceptions regarding the digital workspace. This results in quicker troubleshooting, swift responses to security threats, and a significantly enhanced employee experience, enabling issues to be resolved in mere minutes rather than hours. Additionally, by automating routine requests and reducing ticket volumes, service desk agents can focus on more valuable tasks. Furthermore, analyzing software usage helps to bolster device stability and performance by pinpointing underutilized applications, leading to a more efficient IT ecosystem overall.

ProfileUnity facilitates the management of policies, profiles, and security, ensuring seamless portability across various Windows operating systems, whether they are utilized in physical, RDS virtual, or cloud environments. With FlexApp Layering, users can quickly download applications during boot, logon, or on-demand thanks to its innovative PackageOnce and FastPackaging functionalities. Stratusphere UX provides comprehensive metrics that assist in designing optimal hybrid workspaces and infrastructures, while also offering rapid diagnostics and troubleshooting capabilities. Now featuring the Stratusphere Base Integration Kit, ServiceNow allows for the direct integration of rich UX data into its platform. In today's world, where remote work is increasingly essential, following the necessary steps to launch your product effectively is crucial. The synergy between Stratusphere UX data and Microsoft PowerBI visualization creates potent insights that can drive decision-making. Additionally, Liquidware specialists are available to help organizations reduce costs on both hardware and software while simultaneously boosting operational efficiency. As the workplace continues to evolve, leveraging these tools can significantly enhance productivity and user experience.

Centreon stands as a worldwide leader in IT monitoring that emphasizes business awareness to ensure optimal performance and uninterrupted operations. The company's AIOps-ready platform is comprehensive and tailored to function effectively within the intricacies of modern hybrid cloud environments, adeptly addressing the challenges posed by distributed clouds. By monitoring every facet of IT infrastructure, from cloud services to edge devices, Centreon provides a detailed and all-encompassing perspective. It eradicates blind spots by overseeing all hardware, middleware, and applications integral to contemporary IT workflows. This monitoring encompasses legacy systems on-premises, as well as assets in private and public clouds, extending all the way to the network's edge where smart devices and customer interactions converge to generate business value. Always keeping pace with the latest developments, Centreon is adept at managing even the most fluid operational settings. Its auto-discovery features enable seamless tracking of Software Defined Networks (SDN), AWS or Azure cloud resources, Wi-Fi access points, and all other components vital to today’s flexible IT infrastructure. Through continuous innovation and a commitment to adaptability, Centreon ensures that organizations maintain a competitive edge in an ever-evolving digital landscape.

Assessing application performance through distributed testing is crucial for grasping the impact of advanced technologies like 5G, edge computing, and content delivery networks (CDNs), all of which play a significant role in boosting user satisfaction. Our platform is tailored to provide a comprehensive distributed digital measurement framework that caters to both wireless and wireline networks, as well as cloud services and CDNs. Poorly performing applications can lead to substantial drops in user engagement and revenue, underscoring the necessity of conducting pre-launch tests alongside ongoing, experience-focused monitoring. Our solution facilitates automated functional testing and non-intrusive user experience assessments, promoting the deployment of flawless applications and an enhanced app experience. As businesses migrate to cloud-based Software as a Service (SaaS) solutions and adapt to remote work models, they encounter fresh challenges in ensuring seamless connectivity and optimal application performance for their teams. Additionally, our platform supports synthetic monitoring of application performance from multiple locations without the need for SDK integration or changes to existing code, which guarantees thorough oversight of user experiences in various settings. This capability not only simplifies the testing process but also empowers organizations to proactively address performance issues before they affect users.