List of the Top 25 EMS Software in Africa in 2025

The ESO Electronic Health Record (EHR) system revolutionizes the creation of high-quality EMS clinical documentation by simplifying the entire process. With its sophisticated features, you can obtain more information than you initially provide, making it easier than ever to transition from your old ePCR system to the cutting-edge ESO EHR. ESO covers every phase from the initial incident to the final signature, ensuring that the creation of exceptional clinical documentation is both efficient and straightforward. Our profound knowledge of the EMS industry distinguishes us; we function not merely as a vendor, but as a committed partner dedicated to the advancement of EMS practices. This commitment is reflected in our user-friendly EHR design, which facilitates smooth transitions from incident documentation to final signing, while guaranteeing the accuracy of information collected. Moreover, the EHR is not just a documentation tool; it serves as an essential resource that empowers you to make informed decisions regarding patient care on-site. With key features such as patient lookup, tailored patient forms, and seamless integration with platforms like Handtevvy and Quick Speak, you are equipped to deliver the highest quality of care possible. The ESO EHR is meticulously crafted to enhance your EMS experience, ensuring that every patient's requirements are addressed with both precision and efficiency. By choosing ESO, you are taking a significant step toward elevating the standard of care in your organization.

RydeWizz is a cloud-hosted software designed for non-emergency medical transportation (NEMT) and emergency medical services (EMS), and it is available at no cost to users. This innovative platform allows for seamless access from any device and location, enabling you to start your work on one computer and complete it on another without any hassle. With all information securely stored in the cloud, you can efficiently oversee your agency operations from a distance, dispatch services irrespective of your physical location, and even handle business tasks through your mobile device. Its user-friendly interface ensures that managing your medical transport needs can be done flexibly and conveniently. Additionally, the software's cloud capabilities provide enhanced collaboration among team members, making it easier to coordinate and improve service delivery.

ePro Scheduler Plus stands out as a reliable online scheduling tool tailored for workforce management, utilized by EMS and Fire Departments nationwide. Our main objective is to help you conserve time and resources by providing effective oversight of overtime, ensuring precise scheduling and payroll accuracy, facilitating swift and clear communication, and offering easy-to-use features, so you can focus on other critical elements of your operations. The platform addresses a broad range of needs, including staff scheduling, time tracking, attendance management, verification tracking, and document handling, all while delivering essential functionalities at a competitive price, making it an indispensable asset for your department. Furthermore, ePro Scheduler Plus is specifically designed to accommodate the distinctive requirements of your organization, ensuring it integrates smoothly into your current workflows while enhancing overall efficiency. This adaptability not only streamlines your processes but also fosters a more productive work environment, ultimately leading to better service delivery.

Traumasoft serves as a comprehensive platform designed to oversee various facets of your EMS operations seamlessly. This interconnected suite of solutions facilitates effective staff management, streamlines processes, and oversees assets while simultaneously boosting revenue. It allows for centralized employee management, accommodating all roles within the organization. With Traumasoft's user-friendly online booking features and CAD integration, the journey from trip initiation to final destination is significantly simplified. Additionally, all vehicles and equipment are easily monitored, enabling maintenance requests and expenditure tracking within a single system. The Billing Solution within Traumasoft efficiently handles incoming revenue and offers tools to enhance revenue generation through mobile and online trip scheduling applications. This holistic approach ensures all operational elements are synchronized for optimal efficiency.

For those in search of greater efficiency, adaptability, and superior service in mobile resource management, InSight Mobile Data stands out as a top contender. Take a moment to explore how we provide far more than simply tracking vehicles, offering extensive visibility throughout your entire mobile operational framework. Our specialized StreetEagle solution caters specifically to waste fleet management, seamlessly integrating multiple functions into a unified and well-supported technological ecosystem. With MP Cloud Technologies harnessing the power of real-time data from StreetEagle, clients receive immediate insights into their fleet, enhancing both emergency response and routine transport processes. Furthermore, LiveRoute for waste addresses a critical need for businesses by automating route planning while supplying an online dashboard for effective vehicle tracking, thus promoting efficiency in everyday operations. This forward-thinking strategy not only augments fleet management but also fosters a more efficient overall workflow, paving the way for future advancements in the industry. As a result, organizations can expect to see significant improvements in both productivity and customer satisfaction.

Integrated Operations 360 (iOps360) is a cloud-centric platform designed for operation management, crafted by professionals in public safety. This innovative solution encompasses a wide range of features such as scheduling, time management, and status boards, making it a comprehensive tool for organizations. Drawing from over 14 years of expertise in scheduling, we provide a robust set of Scheduling tools that cater to various staffing needs, including options like ABC, ABCD, and various Days Of The Week. Additionally, our platform supports custom patterns such as Dupont Modified Dupont Charlotte Fire, self-scheduling, and personalized shift templates. Each staffing model can be tailored to meet specific requirements, incorporating elements like Availability, Hirebacks, Swaps and Trades, Kelly Days, and Leave Requests. Our users benefit from complimentary USA-based customer support, and our commitment is to deliver assistance around the clock. For quick resolutions to inquiries, our Live Chat feature is readily accessible, and customers can also reach out via email or phone whenever needed. This commitment to customer service is a cornerstone of our mission to enhance operational efficiency.

eTurns is an innovative app designed for automated inventory management and replenishment, optimized for mobile devices and compatible with iOS and Android smartphones, as well as various scanners, sensors, RFID equipment, and additional tools. With eTurns TrackStock, businesses can enhance their restocking efficiency, thereby conserving both time and financial resources, while also monitoring usage and automating the replenishment process. The effectiveness of eTurns' inventory optimization solutions is evident, as customers have reported reductions in inventory levels of up to 73% and a corresponding decrease in carrying costs by the same percentage. Additionally, eTurns provides a SensorBins system, which employs smart-sensor scales to accurately gauge weight for inventory management. Clients benefit from the ability to generate and customize 73 different reports, which can be scheduled and sent via email, further enhancing their operational efficiency. By integrating such advanced features, eTurns not only simplifies inventory management but also empowers businesses to make data-driven decisions.

AngelTrack's billing platform is intricately linked with its dispatch system, PCR, and QA review process, in addition to its electronic document management system. This integration facilitates the adjustment of receivables, enabling you to shift them forward or backward as necessary until they are fully settled. Each individual call is equipped with specific billing and payor fields, which supports the establishment of intricate payment arrangements. Furthermore, AngelTrack offers the capability to manage and automate billing for calls directed towards insurance providers, contracted facilities, affiliates, and patients alike. Additionally, users can tap into comprehensive statistics that evaluate the workload and efficiency of each role, helping to pinpoint bottlenecks or underperforming areas. This level of analysis ensures continuous improvement in operational effectiveness.

Mission Manager is a multifaceted platform accessible both online and offline, crafted to aid incident commanders in managing their everyday team operations and missions. It promotes a cooperative working environment for standard tasks while serving as an interactive command center during critical events. In contrast to typical emergency management systems that activate solely in times of crisis and depend on localized networks, Mission Manager reduces the chances of forgotten passwords and the unavailability of essential personnel information during stressful moments. By promoting consistent usage, it ensures that team member details are continuously updated, thereby enhancing overall readiness. Moreover, Mission Manager is user-friendly, flexible, and highly customizable, featuring automated reporting tools, sophisticated mapping capabilities, and integrated web-based calendars that streamline coordination. The platform is further supported by extensive tutorials and dedicated customer assistance, which increases its functionality and helps users fully leverage its features. Ultimately, Mission Manager is recognized as a vital tool for proficient incident management and effective team collaboration, making it indispensable for organizations facing both routine and emergency situations.

Established in 2008 by Robin Blandford, D4H emerged from his experience in the Coast Guard and a skilled team that includes computer scientists, emergency managers, and first responders, all inspired by the fundamental question, “how can today’s data enhance tomorrow’s performance?” This concept has now become integral to our daily lives. With a dynamic executive team at the helm, D4H has effectively provided worldwide visibility to countless operations conducted by various sectors, including government, public safety, oil and gas, healthcare, aviation, and pharmaceuticals around the world, significantly impacting their efficiency and effectiveness. As a result, organizations are now better equipped to leverage data for improved decision-making and outcomes.

Discover the advanced software that contemporary teams rely on to monitor document expiration dates, assess documents, and send automated alerts. This tool is essential for managing employee certifications, insurance certificates, contracts, licenses, and various agreements. All expiration dates, notifications, and responses are systematically monitored, allowing you to focus on value-added tasks rather than chasing down information. Forget about the hassle of sifting through endless spreadsheets to stay updated; eliminate the need for constant email follow-ups and let others provide you with the necessary updates. Expiration Reminder ensures that the right individuals are alerted about upcoming renewals, fostering collective awareness. By logging into Expiration Reminder, users gain a comprehensive overview of both current and expired documents, along with a record of who has acted on reminders. This solution is widely regarded as the premier tool for tracking expiration dates, receiving high commendations from customers around the world for its efficiency and effectiveness. Plus, its user-friendly interface makes it accessible for teams of all sizes, enhancing overall productivity.

ImageTrend Elite™ significantly improves data connectivity, enabling users to import information from CAD systems or perform patient searches while on the move, which speeds up the documentation process; it also supports the electronic transmission of ePCRs to hospitals and the reception of outcome data, in addition to facilitating billing exports for faster revenue recovery. This system reflects a strong dedication to patient-centric care, especially for prehospital and MIH-enabled agencies. In an innovative leap, ImageTrend Elite empowers field providers to compare a patient's current 12-lead image with past images, enhancing the decision-making process. Furthermore, it allows for the transmission of observations and images to the receiving emergency department, ensuring that the appropriate level of care is delivered. The notification feature keeps users updated on essential unread messages, including patient outcomes, while medics can conveniently access their secure inbox for follow-ups based on these alerts. ImageTrend Elite is equipped with numerous features that benefit medics, streamlining data entry and ensuring that complete, accurate information is submitted for every patient and incident, which ultimately enhances both patient care and operational efficiency. With its cutting-edge approach, ImageTrend Elite not only sets a new benchmark in prehospital documentation and communication but also fosters a culture of continuous improvement in emergency medical services.

Fire Rescue Systems provides an all-encompassing suite of fire and rescue software tailored to tackle every element of emergency dispatch situations. Our platform excels in efficiency while remaining intuitive, making it ideal for high-pressure circumstances. Featuring a modular design, the system can be personalized to fit the unique requirements of any department, regardless of its size. With a broad selection of modules available, we effectively address a wide array of needs. Each module has been carefully optimized and thoroughly tested to guarantee peak performance and ensure user satisfaction. The Mobile Responder System (MRS) stands out as an integrated mobile app that delivers essential run information, allows users to check in for assignments, supports real-time messaging among team members, and offers GPS navigation to incident sites. This capability ensures that responders have critical tools at their disposal whenever they need them. Furthermore, our truck bay printers enhance efficiency by automating the generation of rip and run sheets, allowing vital information to be delivered quickly to speed up your response time. Whether dealing with 200 alarms or managing 20,000 across multiple jurisdictions, our Computer-Aided Dispatch (CAD) solution is powerful enough to meet any operational challenges with ease. This adaptability and efficiency solidify Fire Rescue Systems' reputation as a reliable ally in the realm of emergency response, making us a preferred choice for agencies striving to enhance their operational effectiveness.

Emergency Reporting provides an outstanding solution aimed at optimizing the administration of your public safety agency. The process of entering high-quality data and extracting valuable insights has been simplified significantly. Our comprehensive Fire and EMS Software combines NFIRS and NEMSIS 3, resulting in a cohesive incident reporting system. With our powerful data management tools, you can articulate your story, support your funding requests, and improve the safety of your personnel, all while maintaining regulatory compliance and operational efficiency. This seamless integration empowers organizations to focus on what matters most: protecting their communities.

Symphia NowForce enhances real-time communication and boosts situational awareness, resulting in more efficient strategies for incident management and response. By leveraging advanced smart devices alongside reliable wireless and mobile networks, organizations can quickly adjust to developing situations as they occur. This adaptable and scalable platform fosters information sharing, centralized communication, and coordinated actions among diverse teams, regardless of geographical boundaries. It effectively links personnel and units, allowing for immediate access to insights and alerts, ensuring that responses are efficient no matter where they are required. The platform employs smart technology and networking capabilities to facilitate instant interaction through video, voice, and text, promoting a seamless information flow. It ensures a constant 24/7 connection between operations leadership, security operation centers, security teams, and local emergency responders, thereby creating a unified front during crises. Furthermore, a comprehensive overview of emergency dispatch not only enhances situational awareness but also accelerates response times, which is critical for resolving incidents effectively. Ultimately, Symphia NowForce not only strengthens communication but also revolutionizes the way organizations handle emergencies, making them more prepared and responsive to any situation that may arise. This innovative approach can significantly reduce the impact of crises on communities.

Resgrid integrates a variety of systems into one all-encompassing solution that includes workforce management, CAD, RMS, and communication tools. As an open-source platform, it grants users both security and adaptability. Being cloud-based eliminates the need for installation, and it enjoys an impressive uptime exceeding 99%, complemented by regular software updates. The Resgrid CAD system is tailored for Fire, EMS, and Law Enforcement applications, facilitating the effective dispatch of personnel, roles, units, and groups. It is equipped with sophisticated communication features and offers live tracking and reporting functionalities. Furthermore, Resgrid is effective for managing both scheduled and on-demand delivery services, allowing users to monitor delivery vehicles through AVL while tracking drop-off and completion times. In addition, it proves invaluable for Emergency Operations Centers, enhancing coordination during regional and business crises by delivering real-time data from the field and the community, which significantly boosts operational efficiency. This adaptability and comprehensive functionality establish Resgrid as an essential asset for various organizations aiming to optimize their operations and enhance situational awareness, thereby highlighting its importance in today's multifaceted operational landscapes.

For over two decades, PEPID has been delivering web-based point-of-care solutions designed for healthcare professionals. These innovative tools enable precise patient dosing, accurate medical diagnoses, and effective detection of drug interactions and allergies. PEPID's offerings are seamlessly integrated into various healthcare environments, including hospitals, universities, schools, and clinics worldwide. The platform simplifies the dissemination of medical information through a streamlined workflow, developed through extensive collaboration with pharmacists, doctors, and nurses. This exceptional organization enhances the speed at which healthcare professionals access crucial information, ultimately improving clinical outcomes and allowing for greater mobility. Schools utilize PEPID to enrich educational experiences in both academic and clinical settings. Furthermore, PEPID contributes to improved risk management, increased productivity, and heightened satisfaction among both staff and patients, proving its vital role in modern healthcare. This commitment to excellence continues to shape the future of medical practice.

With CatapultEMS, you will develop a comprehensive emergency communication strategy that is consistently transparent, centralized, and well-informed, ensuring effective connectivity among teachers, school sites, district officials, and law enforcement agencies. The system enables real-time student tracking, smooth reunification procedures, staff check-ins, and management of threat reports, all supported by a dependable cloud-based platform. Furthermore, our Emergency Management System includes an Anonymous Bully and Threat reporting tool, which allows students, teachers, and parents to confidentially report any troubling incidents through your website. When a report is submitted, the designated Bully Response Team or Site Safety Team receives instant alerts via text and email, guaranteeing swift attention and action on the anonymous communication. This all-encompassing strategy not only boosts safety measures but also cultivates a culture of open dialogue and trust within the school community, ultimately enhancing the overall welfare of students and staff alike.

HealthCall provides an exceptional care delivery platform that effectively operates in challenging environments like homes, streets, prisons, and shelters. By leveraging advanced process automation in conjunction with an integrated electronic health record (EHR), care coordination, and patient engagement tools, HealthCall fosters collaboration, minimizes administrative burdens, and enhances efficiency, ultimately leading to better care for a greater number of individuals within a condensed time frame. Our clients enjoy the rapid initiation of new programs through a combination of ready-to-use tools and customized assessments, benefiting from years of successful implementation experiences. This reliable platform, crucial for delivering critical care, is underpinned by a secure and flexible architecture validated in real-world applications. If you're interested in how HealthCall functions, we invite you to connect with us below to delve into the key features that set our program apart in the industry. Additionally, free from the limitations of costly proprietary devices, HealthCall collects biometric data from a variety of tools, such as blood pressure monitors, weight scales, fitness trackers, and pulse oximeters, ensuring a holistic approach to monitoring patient health. This adaptability enables us to effectively meet a wide range of healthcare requirements, ensuring that we can address diverse patient needs across different settings.

KangRouter revolutionizes customized transportation by maintaining an organized system that constantly updates transport requests alongside driver or fleet resources, leveraging sophisticated artificial intelligence to refine cost-effective operations and facilitate immediate monitoring and quick reactions during service execution. Each day, personalized transport services face a diverse array of requests that need to be addressed, with these requests generally involving the movement of multiple passengers between specified pick-up and drop-off locations, often adhering to strict time constraints while accommodating unique customer preferences. To effectively satisfy these needs, the transport service is tasked with deploying particular resources, which include drivers and the available capacity of shared vehicles, all while managing various limitations regarding vehicle and driver availability, such as set working hours and maximum permissible working periods. This structured methodology not only boosts operational efficiency but also significantly enhances the overall customer experience by guaranteeing timely and dependable transportation solutions. Furthermore, the integration of real-time data processing allows for even greater adaptability, ensuring that services can swiftly adjust to dynamic conditions and unforeseen changes in demand.

Are you facing challenges with the intricacies of scheduling within your organization? Let VCS simplify your workload by utilizing our cutting-edge workforce management software. Our comprehensive solution encompasses a variety of features, such as employee scheduling, monitoring, compliance oversight, and labor cost management, all driven by advanced artificial intelligence to improve your time and labor management practices. This includes functionalities like tracking attendance, creating real-time schedules, handling time-off requests, facilitating shift exchanges, and providing options for shift bidding. Moreover, our software not only ensures compliance and manages leave but also optimizes staffing levels and streamlines task management. Visual Computer Solutions enhances your daily operations by allowing you to manage your workforce remotely, improve team communication, keep track of employee activities without resorting to micromanagement, and prepare for future scalability with our in-depth reporting capabilities. By choosing VCS, you can redefine your organizational management approach, leading to greater efficiency and effectiveness in your operations, while also fostering a more engaged and productive workforce.

The Globitel Emergency Call Center Application (E-911) functions as a robust CTI solution, enabling call-takers to effectively handle their telecommunication systems via an easy-to-navigate graphical interface developed according to industry norms. This user-friendly interface integrates the phone system with mapping tools, location services, and other vital resources, ensuring that essential information and tasks are instantly accessible for call-takers. In addition, the application features a range of reports that help emergency call center supervisors improve operational efficiency. Managers can create and schedule personalized reports for automated delivery to upper management, providing them with valuable insights. Moreover, the application includes a web-based dashboard tailored for call center floor managers, presenting real-time data on call volume, agent readiness, and seat usage, along with live performance metrics. By adopting this comprehensive approach, the application not only simplifies operations but also enhances decision-making processes among emergency response teams, ultimately contributing to more effective crisis management. This multifaceted tool is crucial for ensuring that emergency services operate at their highest potential.

StatusNet911 is a cloud-based system that connects hospitals, dispatch centers, and emergency responders to provide immediate situational awareness. It supplies critical information about the availability of hospital resources, triage circumstances, and any system failures, thereby improving the management of both standard incidents and large-scale emergencies, known as multi/mass-casualty incidents (MCIs). With instant updates from Emergency Medical Services (EMS) incidents, healthcare facilities can effectively manage their resources during crises. Utilizing StatusNet911 regularly for everyday emergencies ensures that personnel are familiar with the platform, making them better prepared when high-stakes situations occur. The system also issues alerts to keep relevant stakeholders informed about changes in hospital conditions concerning patient influx and equipment status. Furthermore, it distributes Be On the Lookout alerts (BOLOs), All Calls, and updates regarding MCIs, which keeps responders updated and ready to act. In critical MCI scenarios, the platform streamlines the process of assigning patients to transportation and directing ambulances to the right hospitals while supplying real-time requests for triage and bed availability. This extensive communication infrastructure is vital for effective emergency management and promotes cooperation among all participants involved in the response efforts. Ultimately, StatusNet911 not only enhances situational awareness but also fosters a more coordinated and efficient approach to handling emergencies.

StreetWise® provides an extensive suite of software solutions specifically designed for Fire and EMS services. This cutting-edge platform allows for a smooth shift from the fire station to the scene of an incident and back, incorporating immediate call notifications, customizable Google-powered maps, live traffic information, hydrant locations, tactical waypoints, and real-time tracking of units with directional icons for vehicles. Furthermore, it offers complete preplan management and supports data sharing with neighboring departments to improve mutual aid coordination. Users benefit from the ability to access preplanning information offline, which is particularly useful in regions with unreliable cell service. The system also facilitates two-way data exchange with select CAD systems, ensuring mobile data computers (MDCs) operate at full capacity and allowing data transfer to records management systems (RMS). By enhancing timestamp precision, it supports in-depth analysis related to the Standard of Cover and compliance with accreditation standards. For incident commanders, maintaining situational awareness is vital for achieving safe and successful outcomes, and StreetWise products come equipped with sophisticated mapping features, premise alerts, hazard waypoints, and in-depth hydrant data to boost operational effectiveness. This focus on real-time information guarantees that first responders are consistently ready to address emergencies with confidence and efficiency, ultimately leading to improved community safety outcomes.

veEDIS is a specialized software designed for optimizing the management of emergency departments, with a focus on improving operational effectiveness. Developed by a team of experienced healthcare practitioners, including both doctors and nurses, veEDIS combines practical knowledge from the emergency department with the latest technological innovations, aiming to uphold superior patient care and safety standards. This unique strategy guarantees that the software addresses the current requirements of medical personnel while remaining flexible enough to respond to the changing demands of emergency care environments. Moreover, the collaboration between healthcare experts and technology developers ensures that veEDIS continues to evolve in alignment with the needs of the healthcare industry.