
MediRoutes is an innovative cloud-based software solution tailored for the management of Non-Emergency Medical Transportation (NEMT) fleets. This comprehensive platform boasts capabilities such as real-time dispatching, automated scheduling, billing, detailed reporting, and seamless API integrations. Specifically designed for transportation service providers, it promotes effective route planning and offers real-time visibility into fleet operations, alongside integration with payers. By minimizing passenger wait times and enhancing the operational efficiency of NEMT providers, MediRoutes ensures reliability through sophisticated scheduling algorithms. It streamlines the coordination of patient transport and collaborates with all major brokers across the United States, solidifying its position as a leader in the NEMT software landscape since its inception in 2008. Furthermore, its ongoing commitment to innovation allows MediRoutes to continually adapt to the evolving needs of the transportation industry.
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RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.
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Tookan
Tookan is a cloud-based solution for Delivery Management and Route Optimization, designed to enhance operational efficiency for businesses. It offers comprehensive features such as delivery management, end-to-end route planning, rider assignment, automated dispatch, and real-time tracking to streamline logistics.
Tookan provides several key interfaces to improve user experience:
1. Central Dashboard: Users can oversee all tasks and monitor delivery personnel through a centralized interface, utilizing robust analytical tools to boost workforce productivity.
2. Customer App: Customers gain the ability to track their orders in real-time, observing their delivery riders' live locations to foster transparency and build trust in the service.
3. Delivery App: Riders are equipped to discover the fastest delivery routes with Tookan, thereby optimizing time and reducing costs, while also having a clear outline of their assignments.
4. Manager App: This interface allows for efficient management of orders and delivery agents from one platform, enabling the generation of detailed analytical reports concerning customer orders.
Additionally, Tookan's seamless integration with various POS and 3PL systems creates a comprehensive technological ecosystem to enhance delivery operations further. This holistic approach ensures that businesses can effectively tackle logistical challenges while maximizing efficiency.
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NEMT Cloud Dispatch
NEMT Cloud Dispatch is a cloud-based transportation software platform that runs NEMT, paratransit, and school transportation operations from a single system. Transparent pricing starts at $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle beyond five —, no contracts, and no per-trip charges.
What NEMT Cloud Dispatch Does
• Automates scheduling and routing for recurring NEMT trips (dialysis, behavioral health), paratransit demand-response trips, and K-12 school transportation routes
• Connects directly to major NEMT brokers — Modivcare (formerly LogistiCare), MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, and HBSS Connect Corp
• Provides drivers with iOS and Android mobile apps for manifests, proof of pickup and drop-off, and pre-trip inspections
• Generates 837P EDI claim files for Medicaid, CMS 1500 forms for insurance, and broker-specific billing formats.
• Gives hospitals, care facilities, and school districts a secure portal to request and track transportation
• Tracks fleet GPS, maintenance schedules, driver behavior, and compliance documentation in real time
• Handles driver HR — certifications, expiration alerts, time tracking, payroll export to QuickBooks and Sage
• Includes built-in VoIP calling and SMS notifications for rider and driver communication
Who Uses NEMT Cloud Dispatch
NEMT providers from solo operators to mid-market fleets. Paratransit operators including public transit agencies and contracted operators. School transportation operators serving K-12 districts. Hospital discharge planners, dialysis centers, skilled nursing facilities, home health agencies, school districts, and transit agencies use the built-in Facility Portal to request and track transportation from their contracted providers.
Pricing
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle.
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