List of the Top Enterprise Search Software for ServiceNow in 2026

Guru is an intelligent AI knowledge layer built for enterprise trust. It organizes your company’s information from tools like Slack, Microsoft Teams, Salesforce, Google Drive, and more, providing verified, cited answers inside the apps employees already use. Guru automatically maintains accuracy through expert verification and permission inheritance, helping people and AI systems rely on the same consistent, up-to-date knowledge. By connecting everything your organization knows and keeping it trustworthy, Guru eliminates wasted search time and drives smarter, faster decisions.

Kore.ai is an enterprise-focused AI platform designed to help organizations build, deploy, and manage intelligent AI agents across a wide range of business functions. The company’s flagship Agent Platform, Artemis, serves as the foundation for creating agentic AI applications that support customer service, employee productivity, and operational automation initiatives. The platform provides tools for AI agent development, enterprise search, workflow orchestration, governance, and centralized administration. Businesses can use pre-built applications tailored to industries such as banking, healthcare, retail, human resources, recruiting, and IT, enabling faster adoption of AI technologies. Kore.ai also offers application accelerators through its marketplace, which includes AI agents, templates, and integrations that reduce implementation time and complexity. Organizations can build customized solutions that align with their unique business requirements while leveraging enterprise-grade infrastructure. The platform supports large-scale deployments and is designed to operate in highly regulated environments where security, compliance, and reliability are critical. Kore.ai integrates with leading technology ecosystems including Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, Amazon Bedrock, and Amazon Connect. Its AI capabilities help automate customer interactions, streamline employee support, improve information retrieval, and optimize business processes. The company serves global enterprises across multiple industries and supports organizations seeking to establish AI-powered digital workforces. Kore.ai enables businesses to accelerate AI adoption while maintaining the governance, scalability, and operational controls required for enterprise environments.

Curiosity is the context graph for industrial AI. It brings the knowledge scattered across your files, systems, tickets and databases into one place, so teams can find answers and act on them without switching tools. Most search returns a list of documents. Curiosity keeps the connections between your records intact, so people get answers with real context and a clear trail back to the source. Decisions rest on trustworthy information, not guesswork. Teams search across every connected system, explore how their data fits together and put it to work with the AI models they already trust. The platform adapts to your domain and workflows, and runs on your own infrastructure for complete data security. The result is faster answers, less time lost hunting across systems and AI your teams can rely on. Built for industrial enterprises that need dependable answers from complex, connected data.

Knowz AI offers a robust enterprise platform that delivers quick answers to questions, optimizes workflows, and protects vital organizational knowledge throughout all business applications. With a strong emphasis on security, it adheres to compliance and governance standards, obtaining certifications like SOC 2, ISO 27001, HIPAA, and GDPR, and allows for deployment in on-premise, private, or GovCloud environments. The AI Search feature is uniquely designed to fit the specific language of your organization and works smoothly with tools such as Google Drive, SharePoint, Salesforce, SAP, Workday, and Slack, along with over 1,000 other systems, allowing for the automatic sorting, approval, and distribution of documents without manual effort. Moreover, the Workflow Automation functionality enables AI-led approvals for various departments, including HR, legal, and IT, streamlining the creation of reports and compliance summaries, and triggering company-wide actions like updating Salesforce or sending notifications directly from the platform. The integrated Genius Mode fosters enhanced productivity with features such as real-time fact-checking, intricate multi-step reasoning, AI voice coaching during meetings, and on-demand insights, ensuring users stay informed and effective. In addition to these capabilities, Knowz AI’s innovative solutions make it an indispensable ally for businesses navigating the complexities of modern operations.

Sinequa presents a state-of-the-art intelligent enterprise search solution that connects employees in the digital workspace with crucial information, expertise, and insights needed to execute their responsibilities. This platform adeptly handles extensive and varied data sets while maintaining both security and compliance, even in complex settings. By equipping employees with relevant insights, it not only speeds up innovation but also improves responsiveness to customer needs. Organizations that implement intelligent search tools enable their teams to complete tasks with greater efficiency, resulting in significant cost savings. Furthermore, by providing insights tailored to the context of employees' work, it promotes the transparency and agility necessary for timely adherence to regulations, thereby minimizing financial and reputational risks. Sinequa’s Neural Search features the most advanced engine available for discovering enterprise information assets, establishing it as an essential resource for organizations striving to enhance their operational performance. Ultimately, this powerful tool empowers teams to unlock their full potential and drive business success.

Achieving extensive relevance across diverse sectors such as websites, e-commerce, services, and workplaces is vital for success. Every search, suggestion, and interaction plays a role in enhancing user experiences. Our goal is to enable businesses to create the meaningful engagements that users expect. With Coveo Relevance Cloud, establishing fundamental relevant search is merely the beginning. Utilize self-optimizing AI that evolves with every click and inquiry across all points of interaction. This guarantees that you can offer increasingly refined experiences, identifying search relevance right from day one and progressing towards comprehensive 360° relevance. Each interaction reveals valuable insights into customer preferences, allowing you to serve them with relevant product offerings and tailored content suggestions that they will be excited to 'add to cart.' Accelerate access to the most pertinent answers through AI-enhanced customer self-service and AI-assisted agent interactions. Coveo stands out with its robust functionality, providing a diverse suite of features, including user-friendly drag-and-drop UI customizations, flexible headless APIs, and numerous other functionalities, simplifying the path for businesses to excel in a competitive market. By leveraging these tools, organizations can ensure they stay ahead of the curve and consistently meet the ever-evolving needs of their customers.

SearchUnify is an enterprise Agentic AI platform that connects fragmented enterprise knowledge and deploys autonomous AI agents to handle customer support operations from first contact to resolution. At its core, the platform is powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), Agentic RAG, and the SCORE (Contextual Relevance Engine) framework, enabling accurate, grounded responses drawn from unified enterprise data. The product suite spans five core tools. Cognitive Search retrieves contextually relevant answers across distributed knowledge sources. SearchUnifyGPT™ generates cited AI responses at every support touchpoint. SUVA, the virtual assistant, handles multi-turn conversations autonomously. Knowbler supports knowledge capture, structuring, and surfacing at the point of need. Agent Helper delivers next-best-action recommendations to support agents during live case resolution. Extending these capabilities, the Agentic AI Suite comprises eight AI agents: AI Support Agent for self-service resolution, AI SupportPlus Agent for autonomous CRM ticket handling, AI Classification Agent for case tagging and routing, AI Escalation Manager for escalation risk prediction, AI Knowledge Agent for automated content creation and gap detection, AI Competency Agent for L2 technical workflow resolution, AI Agent Partner for real-time agent guidance, and AI Case Quality Auditor for evaluating every closed case. SearchUnify supports BYOLLM for LLM flexibility, Model Context Protocol (MCP) for secure system connectivity, and a governance layer covering role-based access control, PII masking, and ISO 27001, HIPAA, and SOC 2 compliance. The platform connects with 100+ enterprise tools including Salesforce, Zendesk, and ServiceNow.

A digital intranet solution enhanced by AI for the contemporary digital workplace, it utilizes cognitive and machine learning services to provide a smarter user experience. This innovative approach aims to streamline communication and improve collaboration among team members.

We enhance the search experience for complex organizations. As data continues to grow in both size and interconnectivity, the challenges of making informed, data-driven decisions become more pronounced. Our firm specializes in creating intelligent and user-friendly insight engines powered by open-source technologies. Our enterprise search offerings guarantee secure and timely access to the right information for every user. By opting for our annual subscription model, you can avoid the pitfalls of vendor lock-in. Our transparent yearly pricing framework provides clarity on your expenses, ensuring there are no unexpected charges, even when using cloud solutions. You won’t find the phrase “Contact Us for Pricing” anywhere on our website. Our search tools are crafted to be as simple for you to implement as they are intuitive for your clients to use. With users increasingly depending on search functionalities for navigating websites, a lack of quick access to needed information often leads to site abandonment. SearchBlox Site Search provides rapid and accurate results, significantly improving the customer experience and boosting conversion rates. Additionally, our solutions are designed to evolve with the ever-changing digital landscape, maintaining their relevance and effectiveness over time. This adaptability ensures that our clients remain competitive in an increasingly data-driven world.

Cloud Search harnesses the strength of Google Search, customized for businesses, to deliver a thorough enterprise search experience. It can be used alongside G Suite or as a standalone solution that integrates various third-party applications and data sources, enabling employees to find information across the organization both efficiently and securely. The search process for corporate data is made more straightforward with Cloud Search. By utilizing machine learning technology, it offers instant query suggestions and emphasizes the most relevant results from over 100 content platforms available in more than 100 languages. Essentially, Cloud Search replicates Google's web capabilities but is specifically designed to boost enterprise search for organizations. Furthermore, it offers robust SDKs and intuitive APIs for enterprise search solutions, facilitating the scaling and indexing of large volumes of data from various sources. With an extensive collection of over 100 connectors, you can effortlessly integrate and index content from numerous enterprise sources, ensuring that your organization's information remains accessible at all times. This cutting-edge search solution not only streamlines information retrieval but also empowers employees to improve their productivity and enhance their decision-making capabilities, ultimately leading to a more efficient workplace.

IntraFind's iFinder delivers an all-encompassing search solution that acts as a central hub for your organization's data. This innovative platform effortlessly integrates with a variety of data sources within your business. As your data storage needs grow, iFinder positions you for the future: using Elasticsearch technology, it scales effortlessly to handle any amount of data. Through the application of artificial intelligence, it improves search results, offering smart enterprise search functionalities. Whether your vital documents and information are stored on corporate drives, intranet sites, wikis, or email platforms, iFinder simplifies the task of finding them. Embrace the next stage of your organization's digital transformation by consolidating data access through our cutting-edge enterprise search solution. By adopting iFinder, you not only boost search efficiency but also enhance the way your team engages with important information, ultimately fostering a more informed and productive work environment. This holistic approach to data management ensures that your organization stays ahead in an increasingly data-driven world.

Discover a centralized resource for all your educational and informational requirements with Sana, an advanced learning platform driven by AI that empowers teams to identify, share, and utilize essential knowledge to achieve their goals. Transform the learning experience for all by combining real-time collaborative activities with customized self-paced courses, all housed under one roof. Streamline knowledge sharing with Sana Assistant, which autonomously generates questions, explanations, images, and even full courses to enhance understanding. Boost engagement and enthusiasm through a diverse range of interactive components, including quizzes, Q&A sessions, polls, sticky notes, reflection cards, and recordings, among others. Effortlessly connect Sana with your team's preferred tools, maintaining your organization’s collective wisdom readily available and easily searchable in under 100 milliseconds. Whether it's Github, Google Workspace, Notion, Slack, or Salesforce, Sana is equipped to extract valuable insights from any platform. This collective functionality not only promotes a culture of learning but also encourages continuous growth and collaboration within your organization. Embrace the future of education with a comprehensive solution that adapts to the unique needs of your team.

Unleash stands as the premier platform for maximizing collective intelligence, streamlining knowledge management, and improving information accessibility. Our cutting-edge engine deciphers user intent through advanced semantic search, analyzing the relationships between words to yield relevant outcomes, even when input is not entirely accurate. Just ask a question, and you’ll receive AI-generated responses sourced from extensive knowledge bases. With exceptional search capabilities, you can easily find and access the information you need, all within a single platform. Moreover, Unleash's AI-powered bot can be effortlessly integrated into popular applications like Slack, Teams, and Zendesk, offering your team instant automated replies directly from your organization’s knowledge storehouse. Customize the bot's knowledge base to ensure it delivers accurate and relevant insights, further enhancing the information available on your platforms. You can explore information about current projects, team interactions, and specialists in various fields. Effectively organize your organization’s knowledge through wikis, curated collections, and quick links, while enjoying the convenience of accessing this vital information from any workspace. This all-encompassing strategy guarantees that your team stays informed and engaged, cultivating an environment of collaboration and ongoing learning. By utilizing Unleash, you empower your team to thrive in an interconnected and dynamic workplace.

Polarity acts as a versatile interface that scans a multitude of sources in real-time, thereby improving the efficiency of analysis by augmenting various tools and workflows. By enabling users to input and enhance information, it ensures that teams and organizations stay coordinated while significantly reducing the likelihood of duplicated efforts. Whenever a user adds an annotation to any data point, their teammates are able to see that note upon their next access of the same information. This functionality empowers users to perform a single search and uncover all relevant knowledge their organization possesses about a specific data point, integrating both internal insights and external perspectives. Tasks that once demanded juggling multiple tabs and extensive time can now be executed in just one tab within two seconds, allowing users to focus on completing their assignments rather than searching for context. Furthermore, Polarity can connect to over 200 tools within a user's ecosystem, as well as to external open-source applications, enhancing its versatility. Its customizable integration framework enables anyone to rapidly develop a tailored connection to gain access to any dataset they need. Consequently, Polarity not only optimizes workflows but also promotes collaboration among teams, rendering the sharing of information both smooth and effective. In essence, it transforms the way teams interact with data, ensuring that knowledge is not just accessible but also actionable.

Atolio stands out as an advanced enterprise search engine driven by artificial intelligence, created to maintain your data securely within your cloud infrastructure. It empowers users to ask questions related to their knowledge repositories and receive insightful, permission-based answers, all while ensuring that your intellectual property is kept under your ownership. Specifically tailored for corporate requirements, Atolio provides secure, self-hosted deployment solutions across major platforms like AWS, Azure, and GCP, thereby assuring compliance with stringent security standards. Its sophisticated AI functionalities enhance knowledge discovery, streamlining the process of locating crucial information exactly when it is required. The platform skillfully analyzes enterprise applications to bring forth pertinent documents and identify internal experts, fostering collaboration and promoting informed decision-making amongst teams. In addition, Atolio boasts seamless integration with a broad array of tools, including Office 365, Google Workspace, Slack, Salesforce, and ServiceNow, which effectively unifies your search experience and boosts team efficiency. By harnessing LLMs that do not learn from your data, Atolio guarantees the protection of your intellectual property, providing reassurance concerning data privacy and control. Furthermore, with its user-friendly interface, Atolio not only simplifies the access to valuable insights but also enhances overall productivity across the organization. In summary, Atolio revolutionizes how businesses harness and manage their knowledge resources, making it an essential asset for contemporary enterprises.

BA Insight transforms the way businesses implement Generative AI technology by providing more than 95 secure connectors that enable smooth integration, enhancement, and expansion of business applications, allowing Generative AI to effortlessly connect with external systems. Our solutions improve the discoverability of content, ensure contextual relevance, and enhance security, which empowers organizations to maximize the benefits of Generative AI while reducing the likelihood of project failures. In addition, BA Insight partners with top-tier platforms like Microsoft, Amazon Kendra, Elastic, NetDocuments, iManage, and Veeva, establishing itself as a trusted ally for organizations looking to elevate their AI capabilities and achieve significant transformation. Through these strategic collaborations, our clients can fully harness their data's potential, fostering innovation and streamlining processes across their operations. As a result, businesses are better equipped to navigate the complexities of the digital landscape and drive impactful change.