List of the Top 25 Fire Department Software for Small Business in 2025

PowerDMS serves as a comprehensive platform for public safety workforces, addressing the diverse challenges encountered by law enforcement, 9-1-1, fire, EMS, and beyond, all while streamlining internal functions and enhancing community interaction. By posting job vacancies on the public sector job board, GovernmentJobs.com, and utilizing QR codes and inbound texts, organizations can efficiently screen candidates through an automated chatbot, allowing recruiters to promptly engage and manage conversations. Additionally, our solution streamlines training documentation by offering a centralized and standardized system for managing field training records and onboarding processes. This leads to increased confidence through a uniform training program and fosters transparency in the field training experience. Simplifying operations not only saves valuable time but also alleviates potential stress, which is why digitizing your scheduling process can enhance communication and transparency throughout your team. With the ability for staff to access the most current policies from any device, organizations can easily update, distribute, and monitor these policies through a secure, cloud-based system. Furthermore, actively engaging with citizens and supporting your officers through automated software can significantly improve staff morale, creating a positive feedback loop that benefits the entire community. Ultimately, leveraging technology in these ways cultivates a more efficient, connected, and supportive environment for both public safety personnel and the communities they serve.

Dossier has become the preferred fleet maintenance software for more than 4,000 fleets across private, public, and for-hire sectors. It streamlines the management of fleet records, automates preventive maintenance scheduling, and tracks repair orders and histories, ultimately resulting in reduced downtime for vehicles. By enhancing operational efficiency, Dossier supports fleets in maintaining optimal performance and reliability.

TraxWorx offers an economical asset tracking solution tailored specifically for EMS and Fire Departments. Its various modules encompass drug inventory management, EMS inspections, and equipment checkouts, ensuring comprehensive oversight. These modules work in perfect harmony with vehicle logs, equipment records, and station supply ordering systems, enhancing overall operational efficiency. The standard reports generated by TraxWorx equip users with crucial data necessary for informed decision-making. Additionally, the intuitive dashboards prominently display key information, allowing users to readily identify areas needing improvement. Each module is fully customizable, ensuring alignment with specific departmental requirements. The alert system, which sends notifications via SMS and email, keeps both administrators and users informed about necessary checks. Staff members will appreciate the user-friendly design and quick processing of the forms. A standout feature is our exceptional customer service, with access to our dedicated programmers and support team available around the clock. We pride ourselves on transparent pricing, with no hidden fees or setup costs, making TraxWorx an invaluable tool for your department. Furthermore, our commitment to continuous improvement means we are always looking for ways to enhance your experience and functionality.

Fire departments across North America are enhancing safety and protecting lives by implementing APX Data's digital solutions for fire pre-planning and inspections. Firefighters can access inspection data and pre-plans from virtually any location at any time. By utilizing the APX CityScape suite, they can easily create interactive records for buildings and sites that are user-friendly and shareable, streamlining their processes. This comprehensive platform allows all pre-planning and inspection tasks to be centralized in one location. As urban areas grow and technology evolves, cities require detailed, actionable data to keep pace. The data available to the Fire Service is crucial for their effectiveness as first responders. CityScape offers a smart, efficient approach to managing various aspects, including code violations, building hazards, and thorough reporting. With this all-in-one solution, every requirement for fire safety management is effectively addressed. This innovative tool not only enhances operational efficiency but also contributes to overall community safety.

In times of emergencies such as natural disasters, active shooter situations, evacuations, road closures, pandemics, and terrorist threats, it is crucial to provide prompt warnings and directives to the public. Our user-friendly messaging platform empowers individuals, regardless of their technical ability, to quickly craft new announcements or choose from an array of event-specific pre-written templates. Notifications can be automatically dispatched via various channels, including the National Weather Service (NWS), SMS alerts, and messaging APIs, ensuring wide reach. Moreover, the system can seamlessly translate and disseminate messages into as many as 60 different languages, broadening accessibility. Administrators can issue alerts from any place and at any moment, guaranteeing that urgent information is delivered to citizens directly on their mobile devices. With customizable access controls and robust hosting solutions, users can feel confident that their security concerns are effectively addressed during critical times. In addition, the platform significantly improves communication efficiency, making sure that essential information is relayed promptly to those who require it, ultimately aiming to save lives and enhance public safety. This comprehensive approach to emergency messaging ensures that communities remain informed and prepared in the face of adversity.

The FirePlan software suite is a cost-effective solution meticulously designed for Fire Departments. This software provides an affordable means to efficiently handle your records management requirements. Since its launch in 1999, the various software modules have evolved into a powerful system for monitoring crucial information essential for the smooth operation of your Department. Many fire departments opt to integrate our attendance tracking module with the NFIRS Incident Reporting module to guarantee thorough event documentation. FirePlan Software includes applications for Service Awards Programs (LOSAP), NFIRS 5 (Incident Reporting), SCBA Records Management, Attendance Tracking, Inventory Control, Membership Records, and other customized solutions. Each module is equipped with standardized reporting capabilities, and users can utilize a customizable report writer or SQL options for deeper insights. Additionally, we can modify each application to suit the specific demands of your Fire Department or develop an entirely new solution tailored to your distinct needs. Our dedication to flexibility ensures your department will always possess the necessary tools for optimal management, enabling you to focus on your primary mission of public safety.

User-friendly software for managing assets, as well as mobile, web, and desktop applications, enables you to monitor your assets, equipment, and inventory effectively. WiseTrack offers top-notch solutions tailored for the industry, ensuring you have access to the best tools available.

Enhance real-time situational awareness in the field to bolster response safety, minimize response times, and elevate operational efficiency by delivering essential data directly to responders while they are en route or present at the scene. With our CAD Link, visualize active incidents as information flows from your dispatch system, allowing responders to instantly track the status of their entire fleet as crews can update their availability with just a button press in the field, while unit locations appear on the AVL map. Responder360 provides comprehensive management of pre-incident plans in compliance with NFPA 1620, ensuring that all occupancy details, including construction specifics, operational systems, protective features, contact information, and access points, are readily accessible on-site. Users can swiftly upload sketches or building plans and overlay NFPA 170 symbols on any map layer for easy reference during a response. Once data is saved in the system, it becomes immediately available to all users, fostering seamless communication and coordination. Responder360 serves as a complete incident response solution for first responders, compatible with any device, featuring an "all-in-one" interface that allows users to effortlessly locate dispatched sites, examine incident information, access pre-plans, and identify hydrant and other responding apparatus locations. This intuitive system not only streamlines the response process but also empowers responders to make informed decisions based on real-time data, ultimately enhancing public safety and operational effectiveness.

Mission Manager is a multifaceted platform accessible both online and offline, crafted to aid incident commanders in managing their everyday team operations and missions. It promotes a cooperative working environment for standard tasks while serving as an interactive command center during critical events. In contrast to typical emergency management systems that activate solely in times of crisis and depend on localized networks, Mission Manager reduces the chances of forgotten passwords and the unavailability of essential personnel information during stressful moments. By promoting consistent usage, it ensures that team member details are continuously updated, thereby enhancing overall readiness. Moreover, Mission Manager is user-friendly, flexible, and highly customizable, featuring automated reporting tools, sophisticated mapping capabilities, and integrated web-based calendars that streamline coordination. The platform is further supported by extensive tutorials and dedicated customer assistance, which increases its functionality and helps users fully leverage its features. Ultimately, Mission Manager is recognized as a vital tool for proficient incident management and effective team collaboration, making it indispensable for organizations facing both routine and emergency situations.

Established in 2008 by Robin Blandford, D4H emerged from his experience in the Coast Guard and a skilled team that includes computer scientists, emergency managers, and first responders, all inspired by the fundamental question, “how can today’s data enhance tomorrow’s performance?” This concept has now become integral to our daily lives. With a dynamic executive team at the helm, D4H has effectively provided worldwide visibility to countless operations conducted by various sectors, including government, public safety, oil and gas, healthcare, aviation, and pharmaceuticals around the world, significantly impacting their efficiency and effectiveness. As a result, organizations are now better equipped to leverage data for improved decision-making and outcomes.

PlanIt was specifically created to address the distinct scheduling difficulties encountered by public safety personnel on a daily basis. It offers various tools enabling the continuous editing of ambulance schedules around the clock, facilitates shift exchanges for firefighters, permits narcotics officers to self-schedule, and allows for real-time schedule viewing on any device. The Calendar Editor simplifies the process of making daily adjustments and enables the publication of long-term rotating schedules efficiently. Additionally, PlanIt enhances the time-off request process, ensuring convenience for both employers and employees by incorporating a multi-tiered approval system for reviewing submitted requests. This comprehensive approach not only streamlines scheduling but also fosters better communication and planning within public safety agencies.

The 921Docs Modules equip Professional Fire Investigators with the tools to efficiently "Document The Scene" while generating 90% of their "Narrative Voice" Origin and Cause Report. This report can easily be assembled "In The Office" using the Investigator's Notes. Developed by a team of highly experienced Certified Fire Investigators, Professional Engineers, and Subject Matter Experts, the Structure and Automotive Report Modules significantly enhance the investigative workflow. Designed for both Public and Private Fire Investigators, this Fire Origin and Cause Report Software streamlines the documentation of the fire scene and the overall investigative process, facilitating the effortless creation of the Origin and Cause Report. Additionally, our Structure and Automotive Report Modules help investigators demonstrate compliance with the standards outlined in NFPA 921®, ensuring that all pertinent factors are thoroughly addressed. This cutting-edge system not only simplifies the investigation process but also fosters greater accuracy and adherence to industry regulations. By integrating these modules, fire investigators can focus more on their analysis and less on administrative tasks, ultimately leading to more effective investigations.

ImageTrend Elite™ significantly improves data connectivity, enabling users to import information from CAD systems or perform patient searches while on the move, which speeds up the documentation process; it also supports the electronic transmission of ePCRs to hospitals and the reception of outcome data, in addition to facilitating billing exports for faster revenue recovery. This system reflects a strong dedication to patient-centric care, especially for prehospital and MIH-enabled agencies. In an innovative leap, ImageTrend Elite empowers field providers to compare a patient's current 12-lead image with past images, enhancing the decision-making process. Furthermore, it allows for the transmission of observations and images to the receiving emergency department, ensuring that the appropriate level of care is delivered. The notification feature keeps users updated on essential unread messages, including patient outcomes, while medics can conveniently access their secure inbox for follow-ups based on these alerts. ImageTrend Elite is equipped with numerous features that benefit medics, streamlining data entry and ensuring that complete, accurate information is submitted for every patient and incident, which ultimately enhances both patient care and operational efficiency. With its cutting-edge approach, ImageTrend Elite not only sets a new benchmark in prehospital documentation and communication but also fosters a culture of continuous improvement in emergency medical services.

eSchedule stands out as the premier option for first responders looking to transition to digital scheduling solutions. In addition to scheduling, it seamlessly incorporates timekeeping, training documentation, and various online forms. The platform is designed to be adaptable and tailored to meet your unique requirements. Known for its exceptional customer support, eSchedule caters to both small volunteer organizations and expansive departments with a workforce of hundreds. With a modular pricing structure, users are only billed for the features they utilize, ensuring cost efficiency. Since its inception in 2004, eSchedule has consistently evolved to meet the changing needs of its users.

Fire departments looking to transition from traditional paper records to digital solutions, or those wishing to upgrade their existing software, often face difficulties in finding an option that is easy to use, budget-friendly, and meets regulatory standards. FireHouse Manager has been specifically created to ease this process effectively. Distinct from numerous other software options, FireHouse Manager employs a pricing strategy that is not contingent on the user count, allowing departments of any size to access it for an annual fee beginning at $999. This cost-effectiveness empowers both smaller and larger fire departments to take advantage of its capabilities. Moreover, the software guarantees meticulous tracking of personal protective equipment (PPE), including timely updates regarding mandatory inspections and maintenance schedules. Users can conveniently monitor when PPE inspections are due and keep tabs on equipment expiration dates. Additionally, the Standards add-on module enables departments to upload all their policies, procedures, and guidelines directly into the FireHouse Manager system, which can be easily searched by various criteria such as standard number, type, section, or subject, thereby improving compliance and accessibility. This holistic strategy not only simplifies record management but also fosters a stronger commitment to safety regulations, ensuring that all personnel are well-informed and equipped to maintain high safety standards. Through its user-centric design and comprehensive tools, FireHouse Manager sets a new standard in fire department software solutions.

Members are able to receive immediate alerts through a variety of channels such as Push Notifications, Text Messages, Emails, and Automated Phone Calls. They can choose to indicate their unavailability in real-time or by submitting a specific schedule of dates when they will not be reachable. Even when the app is closed, users’ smartphones will seamlessly stream live radio content, operating much like a traditional pager. Who's Responding takes pager functionality to the next level by enabling members to communicate their responses via the app or a toll-free phone line. The Push-To-Talk feature allows users to participate in live voice interactions, effectively turning their devices into two-way radios, with recordings of each conversation available for later access. Additionally, the integrated mapping feature offers turn-by-turn navigation to selected destinations, accompanied by voice instructions akin to a car's GPS system. This extensive range of features guarantees that members remain connected and well-informed, no matter their situation, while fostering greater engagement within the community. Ultimately, this robust platform enhances the overall communication experience for all users involved.

Tablet Command acts as a mobile solution for managing incidents and responses, significantly improving situational awareness, expediting response times, optimizing operations, and enhancing accountability among firefighters. With this platform, incident commanders can effortlessly position responding units at an emergency scene by tapping and dragging, while concurrently tracking their progress against crucial checklists and documenting each action with accurate time stamps. Moreover, Tablet Command serves as a thorough substitute for mobile data terminals, specifically tailored to cater to the distinctive needs of the Fire Service. Users have the capability to oversee incidents directly on an interactive map, integrating situational and resource status into one easily accessible view on their iPads. In scenarios such as battling wildland fires during the night, commanders can rely on daytime satellite imagery to gauge the proximity of homes and vegetation. The system additionally allows for the automatic generation of data as a byproduct of incident management, providing customizable checklists that can be retrieved instantly. Every completed task is meticulously logged and time-stamped, ensuring accountability and maintaining a comprehensive record of activities throughout the incident. This progressive method of incident management guarantees that firefighters are thoroughly prepared to respond effectively in diverse situations, ultimately enhancing their operational readiness and effectiveness.

Fire Rescue Systems provides an all-encompassing suite of fire and rescue software tailored to tackle every element of emergency dispatch situations. Our platform excels in efficiency while remaining intuitive, making it ideal for high-pressure circumstances. Featuring a modular design, the system can be personalized to fit the unique requirements of any department, regardless of its size. With a broad selection of modules available, we effectively address a wide array of needs. Each module has been carefully optimized and thoroughly tested to guarantee peak performance and ensure user satisfaction. The Mobile Responder System (MRS) stands out as an integrated mobile app that delivers essential run information, allows users to check in for assignments, supports real-time messaging among team members, and offers GPS navigation to incident sites. This capability ensures that responders have critical tools at their disposal whenever they need them. Furthermore, our truck bay printers enhance efficiency by automating the generation of rip and run sheets, allowing vital information to be delivered quickly to speed up your response time. Whether dealing with 200 alarms or managing 20,000 across multiple jurisdictions, our Computer-Aided Dispatch (CAD) solution is powerful enough to meet any operational challenges with ease. This adaptability and efficiency solidify Fire Rescue Systems' reputation as a reliable ally in the realm of emergency response, making us a preferred choice for agencies striving to enhance their operational effectiveness.

Emergency Reporting provides an outstanding solution aimed at optimizing the administration of your public safety agency. The process of entering high-quality data and extracting valuable insights has been simplified significantly. Our comprehensive Fire and EMS Software combines NFIRS and NEMSIS 3, resulting in a cohesive incident reporting system. With our powerful data management tools, you can articulate your story, support your funding requests, and improve the safety of your personnel, all while maintaining regulatory compliance and operational efficiency. This seamless integration empowers organizations to focus on what matters most: protecting their communities.

Symphia NowForce enhances real-time communication and boosts situational awareness, resulting in more efficient strategies for incident management and response. By leveraging advanced smart devices alongside reliable wireless and mobile networks, organizations can quickly adjust to developing situations as they occur. This adaptable and scalable platform fosters information sharing, centralized communication, and coordinated actions among diverse teams, regardless of geographical boundaries. It effectively links personnel and units, allowing for immediate access to insights and alerts, ensuring that responses are efficient no matter where they are required. The platform employs smart technology and networking capabilities to facilitate instant interaction through video, voice, and text, promoting a seamless information flow. It ensures a constant 24/7 connection between operations leadership, security operation centers, security teams, and local emergency responders, thereby creating a unified front during crises. Furthermore, a comprehensive overview of emergency dispatch not only enhances situational awareness but also accelerates response times, which is critical for resolving incidents effectively. Ultimately, Symphia NowForce not only strengthens communication but also revolutionizes the way organizations handle emergencies, making them more prepared and responsive to any situation that may arise. This innovative approach can significantly reduce the impact of crises on communities.

Designed specifically for the firefighting community, this innovative software boasts a library of over 1,000 fire-related symbols that meet NFPA standards. It facilitates an effortless connection between structures, streets, and symbols, allowing users to create diagrams more effectively than conventional pen and paper techniques. Furthermore, it seamlessly integrates with Records Management Solutions and requires very little training for new users. The software generates high-quality reports that are ready for legal contexts and provides excellent value through a range of budget-friendly licensing options. It functions independently while also linking with over 60 different RMS solutions, enabling users to merge their current GIS services. The diagrams are enhanced by to-scale imagery, allowing users to label, annotate, and design diagrams directly on images. Additionally, users can enrich their diagrams with photographs, audio, and video, layering essential information to convey complex data clearly. This software allows for diagramming and pre-planning from any location using Windows Mobile, Android, and iOS devices. Notably, Trancite is recognized as the most intuitive, easiest to learn, and most frequently used software for crash and crime scene diagramming in the field today, ensuring that firefighters can operate at peak efficiency during emergencies. With its comprehensive features, it greatly enhances the ability of firefighters to communicate vital information swiftly and accurately.

Fire Files™ is a complete records management solution tailored for investigations focused on fire incidents, arson, bomb threats, and law enforcement activities. Over the past ten years, it has gained traction among various municipal, county, and state agencies, helping to enhance their investigative case management and reporting tasks. Empower your investigators with essential tools for success! With Fire Files, users can effectively oversee different elements of their cases, such as monitoring suspects, cataloging evidence, writing narratives, and storing images, all while facilitating quick report generation with a single click. Are you a Value Added Reseller (VAR) serving public safety or law enforcement clients? Boost your sales and set yourself apart from the competition with our top-tier software and IT solutions, which can lead to significant commissions and a dependable source of recurring revenue through partnerships with ALBX Solutions. Additionally, if your organization is connected with a college, university, or continuing education program that includes studies in criminal justice, public safety, fire sciences, industrial safety, risk management, or law enforcement, you’ll be excited to learn that our software is provided free of charge for use in classroom and lab environments. This offers a remarkable chance for educational institutions to enrich their programs while equipping students with practical skills in a vital sector of public service, ultimately preparing them for successful careers in the field. Embrace this opportunity to make a lasting impact on future professionals!

Respond+ is a cloud-centric incident management tool designed specifically for law enforcement, fire departments, and emergency medical services, eliminating the need for on-site hardware or IT expertise. It is compatible with iOS, Android, and web browsers, enabling seamless access for all personnel within the department, from the chief to volunteers, whether they are in the office, in their vehicles, or using personal devices. As a Software as a Service (SaaS) offering, it operates on a subscription model that requires a monthly fee for access. Additionally, we will provide free integration with your Computer-Aided Dispatch (CAD) system, allowing for a smooth transition. You have the opportunity to test the service before making a commitment, ensuring it meets your department’s needs. This approach allows departments to focus on their critical functions while leveraging the efficiencies that modern technology provides.

GovWell serves as a comprehensive tool for municipal and county governments of all sizes, aiming to improve operational efficiency, modernize services for citizens, and enhance transparency within the community. Users can conveniently annotate documents and make updates to their projects directly in their web browsers, thus eliminating the need to switch applications. Ensuring that existing workflows remain intact is a priority, and GovWell can be tailored to accommodate nearly any governmental process. By streamlining repetitive tasks, it allows users to reclaim essential time throughout their day. The platform supports the automation of numerous functions, reduces dependence on paper documentation, and offers accessibility from any device, making tasks such as obtaining permits and licenses, scheduling inspections, and monitoring statuses remarkably simple. Community members will surely appreciate the intuitive designs provided by GovWell. Each component of the platform seamlessly integrates with others, enabling users to begin with a single feature and expand their use as necessary. This method not only accelerates turnaround times but also helps to eliminate redundant paperwork, thereby fostering community growth more effectively. Additionally, the solution simplifies the development process while enhancing staff workflows, ensuring that both case management and inspection tracking contribute to a safe, appealing environment for residents. Ultimately, GovWell equips local governments with the tools needed to operate with greater efficiency and responsiveness, paving the way for improved civic engagement and satisfaction. By adopting such a versatile platform, local administrations can better meet the evolving needs of their constituents.

Rescue Hub provides an effective online platform for Fire Departments and Emergency Medical Services to oversee and track their training programs. This intuitive system consolidates essential paper rosters, training resources, and skills validation documents into one secure location, accessible on both smartphones and tablets. Boasting features like training development, assignment of tasks, scheduling of sessions, and monitoring of progress, Rescue Hub simplifies the training workflow for emergency responders. Moreover, the platform promotes accountability and guarantees that all necessary training obligations are fulfilled promptly. By utilizing this tool, organizations can improve their operational efficiency and enhance the readiness of their personnel.