What is CivicReady?

In times of emergencies such as natural disasters, active shooter situations, evacuations, road closures, pandemics, and terrorist threats, it is crucial to provide prompt warnings and directives to the public. Our user-friendly messaging platform empowers individuals, regardless of their technical ability, to quickly craft new announcements or choose from an array of event-specific pre-written templates. Notifications can be automatically dispatched via various channels, including the National Weather Service (NWS), SMS alerts, and messaging APIs, ensuring wide reach. Moreover, the system can seamlessly translate and disseminate messages into as many as 60 different languages, broadening accessibility. Administrators can issue alerts from any place and at any moment, guaranteeing that urgent information is delivered to citizens directly on their mobile devices. With customizable access controls and robust hosting solutions, users can feel confident that their security concerns are effectively addressed during critical times. In addition, the platform significantly improves communication efficiency, making sure that essential information is relayed promptly to those who require it, ultimately aiming to save lives and enhance public safety. This comprehensive approach to emergency messaging ensures that communities remain informed and prepared in the face of adversity.

Screenshots and Video

CivicReady Screenshot 1

Company Facts

Company Name:
CivicReady
Date Founded:
2001
Company Location:
United States
Company Website:
www.civicplus.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

CivicReady Categories and Features

More CivicReady Categories

CivicReady Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: City Clerk
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set 1 out of 5 stars
    Layout 2 out of 5 stars
    Ease Of Use 1 out of 5 stars
    Cost 3 out of 5 stars
    Customer Service 1 out of 5 stars
    Would you Recommend to Others? 1 out of 10

    Great until...

    1 out of 5 stars Date: Jan 21 2022
    Summary

    This was several months ago. From what I understand, things have not gotten any better. Their support is awful and the sales team is very unethical. Everyone should be fired. I have never dealt with a company that literally dropped the ball at every single turn. I mean if they could have screwed it up, they did. I would run as far as you possibly can.

    Positive

    When we first signed up they were using a Whitelabel version of regroup mass notifications. This was not known to us until they switched to a different platform and that's when everything went south.

    Negative

    The new platform they were using was a barebones version of what we once had. It was basically useless. Their support was nonexistent. In fact, you called the support number and got a generic message that would hang up. You couldn't even leave a message. Emails were returned stating the email address did not exist. The sales team lied to us multiple times throughout the process. They were reluctant to let us out until we threatened legal action.

    Read More...
  • Previous
  • You're on page 1
  • Next