List of the Top 4 Healthcare AI Software for Greenway Health in 2026

Assort Health is a cutting-edge AI platform tailored for healthcare providers, proficiently managing patient communications through a variety of channels such as voice, text, and web, and boasting an impressive resolution rate of nearly 90%. Operating year-round and in multiple languages, this platform efficiently addresses numerous tasks including scheduling, rescheduling, cancellations, confirmations, responding to provider queries, answering common questions, retrieving lab results, facilitating prescription refills, managing billing inquiries, and sending timely reminders or follow-ups. Additionally, it intelligently routes interactions to human agents when needed, creates customized pre-visit notes for providers, and supports outbound outreach efforts like waitlist management and patient re-engagement via voice, SMS, or email. Assort Health also integrates effortlessly with existing electronic health record (EHR) and practice management systems, supporting major platforms such as Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. Built on a foundation of over 1.1 million workflows optimized from extensive patient interactions, Assort Health redefines patient engagement in the healthcare industry. Its capacity to enhance operational efficiency while improving patient experiences makes it an indispensable asset for contemporary healthcare practices, ensuring that providers can focus more on quality care rather than administrative burdens. Ultimately, Assort Health represents a significant advancement in the intersection of technology and healthcare.

Calvient serves as a cutting-edge healthcare operations platform that utilizes artificial intelligence to enhance and automate crucial tasks, such as processing faxes and document intake, managing both referrals and prior authorizations, organizing patient records, and improving various back-office operations while integrating smoothly with current electronic health record systems. This state-of-the-art platform brings together all incoming tasks into a cohesive intelligent system that employs AI for tasks like classification, streamlined routing, automated task management, coordination dashboards, and valuable analytics focused on uncovering bottlenecks and assessing performance metrics. By unifying communications from multiple channels into a single practice inbox, it effectively categorizes, prioritizes, and directs tasks to the right team members. Additionally, Calvient boosts operational efficiency through the use of predictive automation and insights that reduce manual workloads, accelerate processing times, enhance throughput and compliance, allowing staff to focus more on meaningful patient interactions. Notably, real-world applications of Calvient have shown significant reductions in time spent, faster task completion, and increased operational capacity—all achieved without the need for hiring extra staff. This innovative approach fosters a more streamlined healthcare environment that ultimately enhances the overall experience for patients. In conclusion, the deployment of Calvient not only transforms internal processes but also sets a new standard for patient-centered care in the industry.

FlowHealth is a cutting-edge solution for patient communication, utilizing AI technology to eliminate the necessity for medical practices to maintain their own call centers. The AI assistant, Emma, effectively handles incoming calls, schedules appointments, responds to patient inquiries, and conducts follow-ups, all while integrating smoothly with the practice's electronic health records. Instead of imposing a one-size-fits-all system, FlowHealth tailors its services to accommodate the distinct workflows of each practice, thereby enhancing existing technologies. Functioning as a valuable front-desk team member, Emma provides swift answers to incoming calls, manages scheduling during peak times, and offers support during evenings and weekends, fluently communicating in English, Spanish, and other languages. In addition to her role, she also takes the initiative on outbound communications, promptly confirming online appointment requests, which significantly reduces the number of missed appointments and efficiently updates the practice calendar. Emma enhances appointment reminders by proactively reaching out to patients through calls and texts before their visits, confirming their attendance, assisting with rescheduling when needed, and addressing basic queries, which minimizes last-minute cancellations and boosts overall operational efficiency. By incorporating FlowHealth, medical practices can not only improve patient engagement but also streamline their operations more effectively, leading to greater patient satisfaction and loyalty over time. Ultimately, the use of this innovative solution allows practices to focus more on patient care and less on administrative tasks.

Artera strengthens how healthcare organizations communicate and care for patients by pairing a proven agentic platform with dedicated AI Service Squads. Rather than off-the-shelf software, Artera delivers a long-term partnership: AI agents handle routine patient interactions around the clock while Squads work directly with your team to solve operational challenges and build custom solutions as your needs evolve. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies across scheduling, intake, billing, referral management, and post-visit care. 2B+ annual communications. #1 Best in KLAS for Patient Communications (2026). FedRAMP Class D Certification. 11+ years of healthcare experience.