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Heidi Health
Heidi Health
AI-powered clinical documentation that turns patient conversations into structured medical records i
Heidi Health is an AI-powered clinical documentation and workflow solution designed to improve efficiency across healthcare organizations. The platform uses ambient listening technology and advanced natural language processing to capture patient-clinician conversations and convert them into structured, compliant medical documentation in real time.
Heidi supports the creation of consultation notes, assessment summaries, referral letters, discharge documentation, procedure notes, and care plans. It structures content according to clinical standards and supports widely used coding systems such as ICD-10 and SNOMED CT to assist with billing accuracy and reporting requirements. Documentation is generated in formats aligned to real-world clinical workflows, reducing duplication and manual data entry.
Built for primary care practices, hospitals, specialty clinics, and enterprise health systems, Heidi adapts to different medical disciplines and consultation styles. The system identifies medically relevant information, filters non-essential dialogue, and produces review-ready outputs that can be transferred into electronic health record systems.
Beyond transcription, Heidi includes intelligent document generation and workflow support tools that reduce repetitive administrative tasks tied to clinical documentation. The platform operates across desktop and mobile environments and supports multilingual consultations.
Security and compliance are central to the system’s design. Heidi aligns with international healthcare privacy standards and incorporates enterprise-grade encryption and data protection safeguards.
By automating documentation processes and supporting structured record keeping, Heidi Health enables healthcare organizations to increase operational efficiency, improve documentation consistency, reduce administrative burden, and allow clinicians to dedicate more attention to patient care.
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Mend
Mend
Transform patient care with seamless, secure telehealth solutions.
Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.
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Hello Patient
Hello Patient
Revolutionizing healthcare communication with seamless AI efficiency.
Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel.
In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due.
When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.
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ScribeHealth
ScribeHealth
Revolutionizing clinical documentation with seamless, precise, AI assistance.
ScribeHealth employs cutting-edge AI technology to function as a medical scribe, attentively capturing conversations between patients and clinicians, while transcribing and categorizing clinical notes in real-time with minimal input needed from healthcare professionals. This groundbreaking solution demonstrates impressive accuracy, learns and evolves through user feedback, allowing most physicians to make only a few quick edits instead of drafting notes from scratch. It integrates smoothly with a variety of existing EHR/EMR systems such as Epic, Cerner, AllScripts, and Jane via secure APIs, while also adhering to HL7/FHIR standards to ensure that note synchronization fits effortlessly into the everyday workflow of clinicians. With strong security measures in place, including bank-level encryption, automatic deletion of audio files after transcription, and strict compliance with HIPAA regulations, patient confidentiality is rigorously safeguarded. Moreover, ScribeHealth offers additional features like session analytics, speaker recognition, and improved context comprehension for more effective extraction of symptoms and assessments, thus elevating the overall efficiency of clinical documentation. By enhancing the documentation process, this technology allows healthcare providers to devote more time to patient care instead of getting bogged down by administrative responsibilities, ultimately leading to improved outcomes for patients and providers alike. Consequently, ScribeHealth not only increases productivity but also fosters a more focused and attentive healthcare environment.
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Assort Health
Assort Health
Revolutionizing healthcare interactions with intelligent, autonomous solutions.
Assort Health is a cutting-edge AI platform tailored for healthcare providers, proficiently managing patient communications through a variety of channels such as voice, text, and web, and boasting an impressive resolution rate of nearly 90%. Operating year-round and in multiple languages, this platform efficiently addresses numerous tasks including scheduling, rescheduling, cancellations, confirmations, responding to provider queries, answering common questions, retrieving lab results, facilitating prescription refills, managing billing inquiries, and sending timely reminders or follow-ups. Additionally, it intelligently routes interactions to human agents when needed, creates customized pre-visit notes for providers, and supports outbound outreach efforts like waitlist management and patient re-engagement via voice, SMS, or email. Assort Health also integrates effortlessly with existing electronic health record (EHR) and practice management systems, supporting major platforms such as Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. Built on a foundation of over 1.1 million workflows optimized from extensive patient interactions, Assort Health redefines patient engagement in the healthcare industry. Its capacity to enhance operational efficiency while improving patient experiences makes it an indispensable asset for contemporary healthcare practices, ensuring that providers can focus more on quality care rather than administrative burdens. Ultimately, Assort Health represents a significant advancement in the intersection of technology and healthcare.
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Calvient
Calvient
Transform healthcare operations with intelligent automation and insights.
Calvient serves as a cutting-edge healthcare operations platform that utilizes artificial intelligence to enhance and automate crucial tasks, such as processing faxes and document intake, managing both referrals and prior authorizations, organizing patient records, and improving various back-office operations while integrating smoothly with current electronic health record systems. This state-of-the-art platform brings together all incoming tasks into a cohesive intelligent system that employs AI for tasks like classification, streamlined routing, automated task management, coordination dashboards, and valuable analytics focused on uncovering bottlenecks and assessing performance metrics. By unifying communications from multiple channels into a single practice inbox, it effectively categorizes, prioritizes, and directs tasks to the right team members. Additionally, Calvient boosts operational efficiency through the use of predictive automation and insights that reduce manual workloads, accelerate processing times, enhance throughput and compliance, allowing staff to focus more on meaningful patient interactions. Notably, real-world applications of Calvient have shown significant reductions in time spent, faster task completion, and increased operational capacity—all achieved without the need for hiring extra staff. This innovative approach fosters a more streamlined healthcare environment that ultimately enhances the overall experience for patients. In conclusion, the deployment of Calvient not only transforms internal processes but also sets a new standard for patient-centered care in the industry.
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Artera
Artera
Strengthening healthcare communication with secure AI agents across the patient journey.
Artera strengthens how healthcare organizations communicate and care for patients by pairing a proven agentic platform with dedicated AI Service Squads. Rather than off-the-shelf software, Artera delivers a long-term partnership: AI agents handle routine patient interactions around the clock while Squads work directly with your team to solve operational challenges and build custom solutions as your needs evolve. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies across scheduling, intake, billing, referral management, and post-visit care. 2B+ annual communications. #1 Best in KLAS for Patient Communications (2026). FedRAMP Class D Certification. 11+ years of healthcare experience.