List of the Top Healthcare Software in 2025 - Page 6

Interactions Hub, developed by PwC, functions as a comprehensive solution that utilizes Appian's low-code automation platform to adeptly handle interactions with healthcare professionals (HCPs), healthcare organizations (HCOs), and patients, encompassing aspects such as consulting engagements, grants, speaker programs, and expanded access initiatives. This platform enhances the workflow from the initial planning stages through to contracting and payment, providing a fully digital process. By integrating smoothly with PwC's solutions for spend transparency and regulatory compliance, it offers users a detailed view of all interactions. Merging advanced technology with extensive industry expertise, Interactions Hub boosts efficiency through a streamlined HCP management system that reduces manual tasks and removes redundancies. Additionally, it fosters proactive compliance strategies while maintaining flexibility and user satisfaction. The adaptable nature of Interactions Hub is designed to cater to specific business needs, ensuring a user-friendly interface along with mobile access and real-time reporting features, which empower organizations to effectively address their operational challenges. Furthermore, this innovative product not only enhances efficiency but also significantly elevates the overall user experience, making it a standout choice in the market. As organizations continue to evolve, the value of such a tailored solution becomes increasingly apparent.

Resolution Queue is an innovative and flexible software tool crafted to streamline the management of healthcare accounts receivable (A/R) remediation workflows. A standout feature within Resolution Queue is Instilling Quality, a quality assurance component that delivers an impartial evaluation of user follow-up actions, ensuring that accounts receive the necessary attention efficiently. These capabilities can operate in tandem or be acquired separately, catering to your specific needs. Our extensive collaboration with healthcare providers has yielded crucial insights that guided the creation of Resolution Queue, facilitating the automation of the allocation and monitoring of A/R assignments to personnel, which in turn enhances cash collections and accelerates account resolutions. With Resolution Queue at your disposal, you can prioritize accounts based on your operational strategy. Work queues can be pre-configured or created spontaneously, drawing from a variety of data points such as payer details, account groups, outstanding debts, and account age, among others. By harnessing these tailored options, users can effectively navigate their A/R processes and significantly improve their financial performance. Ultimately, the adaptability of Resolution Queue allows for a personalized approach to managing healthcare finances, ensuring that each provider can meet their unique challenges head-on.

Lirio operates as an innovative platform that merges behavioral science with artificial intelligence, enhancing your ability to assist individuals on their unique journeys toward better health through personalized communication strategies. By scrutinizing diverse data sources, you can identify the decision-making biases and challenges that hinder individuals from taking action. This insight empowers the creation of tailored behavior change programs based on these findings. Additionally, you can refine these programs within the communication structures you have established. The platform allows you to track, assess, and record individuals' comprehensive progress toward improved health. It supports extensive behavior change initiatives, increasing engagement and nurturing a healthy culture among community members. Users who actively participate in the patient portal are more likely to demonstrate increased involvement in their health, greater loyalty to their healthcare providers, and an enhanced sense of accountability regarding their health outcomes. Lirio's patient portal approach not only facilitates user adoption but also encourages sustained engagement while reducing the necessity for intensive direct intervention. This innovative strategy ultimately transforms health engagement into a more streamlined and accessible experience for every user, fostering a proactive approach to personal well-being. Furthermore, the platform's data-driven insights allow for continuous improvement, ensuring that health initiatives remain relevant and effective over time.

Utilizing AI as a core strategy for payers, providers, and pharmacy benefit managers requires the creation of cloud-based solutions that boost operational productivity. A "healthcare digital platform" signifies the integration of diverse applications and advanced technologies to offer tailored healthcare services that enhance business outcomes, signaling a significant and swift departure from conventional core administration processing systems (CAPS). To understand how these digital platforms and innovative technologies can aid in achieving business objectives, as well as their impact on healthcare payer key performance indicators (KPIs), Infosys partnered with HFS to survey 100 C-suite healthcare payer executives throughout the United States. This effort is designed to illuminate the changing dynamics of digital healthcare solutions and their capability to revolutionize industry methodologies. Moreover, the findings from this collaboration could provide valuable insights that guide decision-making processes in the healthcare sector.

Movemedical is the go-to solution for sales, marketing, and operations teams in the medical device industry who are looking to increase sales, strengthen physician relationships, and achieve thorough inventory visibility and management. A significant challenge faced in the field inventory management of medical devices is the lack of true insight into stock locations. When inventory whereabouts are unclear, it becomes difficult to allocate, source, plan, and forecast effectively. Movemedical empowers users to monitor each stock item, whether it is a single piece or part of a larger kit. It goes beyond providing mere historical data by offering insights into both the anticipated and actual inventory locations. Users can gather accurate location and usage information through a variety of technologies, including Bluetooth, RFID, shipment tracking, and barcode scanning, all within an integrated platform tailored for inventory oversight. As profit margins pressure the industry, minimizing costs while ensuring high-quality patient care is more crucial than ever. Additionally, Movemedical guarantees adherence to essential regulations like HIPAA, SOX, GXP, and GDPR, instilling confidence in team operations. This all-encompassing strategy not only simplifies processes but also boosts efficiency, positioning businesses favorably in a competitive landscape. Furthermore, by leveraging these advanced inventory solutions, companies can better respond to market demands and optimize their supply chains.

Through the cultivation of strong alliances with leading Contract Research Organizations (CROs), we deliver a forward-thinking strategy for the secure onboarding and assessment of research studies. Our outstanding user experience in managing studies and analyzing images, paired with integrated artificial intelligence, significantly boosts the efficiency of our pathologists. The advanced cloud-based platform enables real-time collaboration between pharmaceutical firms and CRO partners worldwide, irrespective of their locations. Users retain extensive control over how their studies are configured, which accommodates diverse types of related data, varying study sizes, and formats from Whole Slide Imaging (WSI) vendors, including features for SEND data representation and LIMS integration, all presented through an intuitive interface. By merging effective workflow design, remarkable viewing quality, and ease of use, we deliver an exceptionally refined digital pathology experience. Patholytix Preclinical is a completely scalable solution that evolves with your organization's needs, providing unhindered access to studies whether in the office or remotely. This level of adaptability not only boosts operational efficiency but also empowers teams to work together more effectively in an ever-evolving research environment. Ultimately, our commitment to innovation ensures that we remain at the forefront of advancements in the field.

Mia-Care supports pharmaceutical companies, medical technology firms, clinics, and various healthcare organizations in their transition to digital solutions and seamless integration within the healthcare framework. We empower these healthcare entities to swiftly create and expand tailored digital platforms that enable the delivery of secure, efficient, and trustworthy digital services. Our daily mission is to provide you with cutting-edge technology, allowing you to focus on serving your clients effectively. Additionally, our software suite facilitates real-time connections with staff, administrators, patients, and partners, enhancing workflow efficiency, elevating customer experiences, and optimizing data management. Furthermore, we strive to stay ahead of industry trends to continuously improve our offerings.

Our meticulously curated healthcare email database guarantees that your messages reach the right audience, significantly boosting your engagement rates. This invaluable resource is the outcome of exhaustive research and meticulous analysis, delivering trustworthy marketing information aimed at healthcare leaders and industry professionals. It is essential to reach your audience in their preferred environments. MedicoReach’s insights into healthcare marketing offer multiple avenues to connect with your target clientele, promoting enhanced customer engagement and fostering strong, lasting relationships. If you're facing challenges in gaining visibility, you can connect with a wide spectrum of healthcare professionals, including physicians, nurses, specialists, healthcare administrators, along with institutions such as hospitals, clinics, mental health facilities, nursing homes, and home health care agencies globally. Our primary objective is to provide exceptional services that drive growth and support the expansion of your healthcare business, ensuring that you are well-prepared to succeed in a competitive market. By utilizing our extensive data, you can skillfully navigate the intricate landscape of healthcare marketing while also adapting to the ever-evolving trends and demands of the industry.

Viz alerts multidisciplinary care teams earlier in the healthcare process, facilitating connections between frontline healthcare professionals and specialists to improve communication and care coordination. Engaging these teams at an earlier stage allows for quicker treatment decisions, which can significantly enhance patient outcomes. The efficiency gained not only boosts provider productivity but also enables them to accommodate more patients or take essential breaks, addressing the issue of physician burnout. Shortening the duration of patient stays reduces the resources required for treatment, resulting in lower costs per patient and increased bed availability, thus enabling healthcare facilities to serve a larger patient population with the same resources. Furthermore, identifying additional patients who could benefit from therapy increases the overall procedural volume. Enhanced coordination among care teams also helps minimize patient leakage, which leads to better economic performance and fosters a collaborative atmosphere within the teams. By optimizing these workflows, healthcare facilities can deliver a superior standard of care to all individuals seeking treatment, ultimately improving overall health outcomes and patient satisfaction. This holistic approach not only improves efficiency but also strengthens the foundation of healthcare delivery.

Pharmarack is a groundbreaking technological platform that improves the availability and accessibility of healthcare products by connecting your desktop billing software directly to a digital marketplace. This innovative tool allows users to easily generate purchase orders while on the move, enabling efficient order management. Users can instantly access information regarding their orders and the anticipated billing amounts, all conveniently available at their fingertips. The system simplifies workflows by transforming purchase orders into invoices automatically, thereby reducing the need for manual data entry. Furthermore, it provides the capability to view and share interactive reports in real-time, eliminating the waiting time traditionally associated with month-end reporting. Pharmarack creates a distinctive ecosystem and marketplace tailored for all participants in the pharmaceutical sector, promoting the buying, selling, and delivery of additional services like logistics and financing for channel partners. This comprehensive approach caters to everyone within the pharmaceutical supply chain by offering crucial insights into stock levels, promotional schemes, pricing, payment statuses, and credit information. In addition, the platform adheres to stringent security and privacy protocols that meet ISO 27001 standards, ensuring the safeguarding of sensitive information throughout each transaction. By harnessing this cutting-edge technology, stakeholders are better equipped to navigate the complexities of the pharmaceutical market, ultimately leading to more effective and efficient operations while fostering collaboration among industry players.

Binah.ai is dedicated to making health data more accessible to enhance decision-making while lowering costs. Their cutting-edge health data platform operates solely on software and utilizes AI alongside video technology, allowing various sectors in need of real-time health insights to seamlessly collect a wide range of health metrics from users in an uncomplicated, digital manner. This extensive dataset encompasses essential indicators such as heart rate, heart rate variability (including HRV SDNN and RRI raw data), oxygen levels, respiration rate, and measures of sympathetic and parasympathetic activity, along with the pulse-respiration quotient (PRQ), with blood pressure data to be added shortly. By removing the need for wearables or specialized equipment, Binah.ai’s solution is presented as a software development kit (SDK), which is compatible with a variety of devices and operating systems. This compatibility allows for health and wellness monitoring to be easily conducted on personal electronic devices, such as smartphones, tablets, or laptops that users already possess, fostering a more user-friendly method of health tracking. Moreover, this innovative approach simplifies the data collection process and empowers individuals to take control of their health with minimal obstacles, ultimately leading to a more health-conscious society.

State-of-the-art solutions for overseeing contingent workforces are crucial for maintaining high operational standards in healthcare. This system provides exceptional nurse deployment and resource management, enabling healthcare providers to take charge of their staffing requirements once again. By significantly lowering labor expenses, Einstein II emerges as a smart, cloud-based platform designed for internal workforce management and vendor oversight, with the goal of reducing reliance on costly options such as overtime and agency hires. It comprises two primary components: one dedicated to managing and deploying internal resource pools (IRP) and the other serving as a full-featured vendor management system (VMS). As a result, this groundbreaking tool enhances the management of the entire contingent workforce via a cohesive platform, maximizing the utilization of an organization’s staff before seeking external agency assistance, while also handling any necessary agency workers effectively. Additionally, the Einstein II IRP module empowers hospitals and healthcare facilities to establish and utilize internal resource pools, allowing them to respond to varying staffing requirements without sacrificing the quality of care provided to patients. Ultimately, this innovative technology equips healthcare organizations with the ability to adapt swiftly to changing conditions while maintaining operational excellence.

Interact with a wide array of patients, each showcasing distinct cases, or choose to replay the same situation multiple times—after all, they are genuinely enthusiastic about engaging in conversation and assisting you with your OSCE evaluations! Every scenario is not only time-constrained but also graded, giving you prompt and unbiased insights into your diagnostic skills. If you happen to hit a roadblock, don’t worry; hints are readily available to discover at your convenience, guaranteeing a relaxed atmosphere! Boost your reputation among your peers by suggesting Oscer. With our comprehensive scripts and evaluation guidelines, all you need to do is designate roles and dive into diagnosing, turning your study sessions into an enjoyable and interactive experience! Moreover, the chance to learn from a variety of cases will significantly refine your skills, making you a more competent practitioner. Ultimately, this collaborative approach not only fosters learning but also builds confidence as you prepare for your assessments.

AllClear Health ID effectively tackles the problems associated with discrepancies in patient records, duplicates, and unreliable data, resulting in a much cleaner claims processing experience. This innovative and secure mobile identity platform addresses the issue of patient misidentification across the entire healthcare landscape, regardless of the location or method through which patients receive care. It reliably verifies and monitors patient information, automates check-ins both online and in-person, and facilitates seamless electronic data exchanges between patients and healthcare providers. Importantly, AllClear Health ID guarantees that every interaction is protected by bank-level security, enabling providers to deliver appropriate care confidently while ensuring accurate reimbursements. The ongoing issues of mismatched patient records, duplicates, and incorrect identity data lead to 33% of claim denials, costing healthcare systems an average of $29 million for every million patients treated annually. By leveraging this system, healthcare providers can significantly reduce the risk of misdiagnosing patients or performing unnecessary tests, ensuring they are consistently working from reliable medical records. Consequently, the deployment of AllClear Health ID not only optimizes operational processes but also greatly improves patient safety and overall efficiency in healthcare settings. In addition, the enhanced accuracy in patient identification fosters a more trustworthy environment for both patients and providers alike.

Infor® CloudSuite Healthcare provides a robust cloud-based ERP solution that integrates financial and accounting, supply chain management, and human resources capabilities seamlessly. Users can enjoy increased security and flexibility, as the system is tailored with industry-specific functionalities that eliminate the need for costly and limiting customizations. Leveraging years of industry knowledge and a multitude of successful implementations, the platform employs best practices and design principles that enhance performance. It accelerates the implementation process by offering ready-made workflows, content, integrations, and analytics. The software guarantees a consistent and reliable user experience optimized for cloud environments. Furthermore, it improves data aggregation and workflow integration through interconnected cloud applications, enabling users to make informed, data-driven decisions thanks to access to interconnected virtual data sources. This comprehensive strategy not only boosts operational efficiency but also fosters strategic growth opportunities in the healthcare industry, ultimately leading to better patient care and service delivery.

Cibiltech offers a user-friendly platform powered by iBox technology that not only improves clinical outcomes but also simplifies data accessibility for healthcare providers and organizations. The Predigraft interface incorporates advanced medical data intelligence algorithms that are designed to integrate effortlessly into everyday workflows. Through Predigraft, users gain immediate access to detailed patient records, including a searchable database and laboratory results from their facilities, as well as secure messaging options for communication with patients. Moreover, healthcare professionals can establish personalized alerts tailored to particular clinical and biological metrics. The platform promotes collaborative note-sharing and document access among healthcare teams in the same locality, while also providing physicians with the capability to export patient information for research purposes. Importantly, all data remains secure and under the control of the data owner. In addition, the state-of-the-art optical recognition technology automatically processes biological, histological, and immunological reports provided by patients, organizing the information efficiently to streamline workflows. By leveraging these capabilities, healthcare providers can significantly improve both their operational effectiveness and the quality of patient care they deliver, ultimately contributing to better health outcomes. Such advancements herald a new era in healthcare technology, where efficiency and patient-centered care go hand in hand.

Watson Health utilizes its core competencies, profound knowledge of the healthcare industry, and state-of-the-art technological solutions—including AI, blockchain, and data analytics—to support clients as they navigate their digital transformation journeys. By fusing innovative technology with expert consulting services, we help organizations increase efficiency and resilience, ultimately improving their capability to meet the needs of the communities they serve. Discover the Watson Health solutions that are crafted to maximize clinical, financial, and operational efficiency while leveraging analytics to bolster initiatives focused on at-risk populations. Moreover, our services enhance clinical trials and aid in the creation of real-world evidence, which is essential for the progression of healthcare methodologies. We also offer solutions that empower payers to manage performance, engage members, and maintain robust business networks effectively. In addition, Watson Health supports organizations with benefits analytics and fortifying business continuity, establishing ourselves as a holistic partner within the healthcare ecosystem. This comprehensive strategy underscores our dedication to fostering positive outcomes across diverse health system dimensions and elevating overall service delivery, ensuring that we remain at the forefront of healthcare innovation. Our commitment to continuous improvement is what drives us to constantly seek new ways to enhance patient care and operational success.

This system provides a powerful, cloud-based platform along with extensive longitudinal electronic health record (EHR) data and sophisticated analytical tools, aiding healthcare providers and life sciences organizations in uncovering new connections among previously disparate healthcare information. It features a collection of software-as-a-service (SaaS) applications designed to enable rapid population management, performance assessment, and meaningful interaction with both patients and providers. By allowing healthcare organizations to collect, connect, and unify information from diverse sources throughout their entire enterprise and clinically integrated networks, this solution enhances the efficiency of care delivery. It also enables care designers and quality program creators to thoroughly investigate populations associated with various diagnoses, treatments, outcomes, costs, and demographics. Moreover, the system quickly identifies target populations, which improves decision-making regarding risk-adjusted care management strategies. In addition, it offers a cohesive framework that links extensive clinical, operational, and financial data into benchmarks and scorecards for valuable comparisons, ultimately leading to an enhancement in the quality of care provided. This all-encompassing approach not only simplifies the integration of data but also fosters innovative solutions in healthcare, paving the way for future advancements in patient care and management.

VSI HoloMedicine® by apoQlar represents a cutting-edge software solution that harnesses the capabilities of Microsoft HoloLens 2 technology to transform medical imaging, clinical practices, and educational techniques through a pioneering 3D mixed reality environment. Step away from conventional textbooks and delve into VSI’s vast digital collection of genuine medical images, case studies, and volumetric 3D mixed reality presentations. By equipping your students with sophisticated segmentation tools, you can significantly improve their grasp of anatomical structures and relationships. This platform provides an unparalleled opportunity for users to interact with actual human anatomy cases and complex pathology visuals. By incorporating these advanced tools, you can facilitate a deeper understanding of anatomy for your learners, making it more approachable than ever before. Our strategy for enhancing the field of medicine is holistic, as we have reimagined clinical workflows to fully leverage the advantages of medical mixed reality technology. Our robust medical advisory board, comprised of nearly 30 expert physicians from various specialties worldwide, plays a crucial role in steering our research and development to ensure that our offerings maintain clinical precision and relevance. This collaboration not only strengthens the credibility of our innovations but also underscores our commitment to delivering solutions that are genuinely advantageous to the medical community and its practitioners. In pursuing these goals, we aspire to foster a new era of medical education and practice that is more interactive and effective.

DexCare operates as a platform-as-a-service specifically designed for health systems, effectively coordinating digital demand with the capacity of healthcare providers across numerous care lines. In a landscape crowded with “point solutions,” it serves as the essential operational framework that flawlessly integrates all components. By expanding the availability of health system services into cutting-edge digital and on-demand consumer markets, it significantly enhances accessibility. The platform delivers a fully digital and unified user experience, facilitating the acquisition of new commercial patients while leveraging existing investments in EMR, caregiver assets, and brand recognition. Developed by Providence, one of the largest and most digitally progressive health systems in the United States, DexCare was initially introduced to streamline same-day care services. Since its inception in 2016, it has successfully promoted high-value patient acquisition, improved navigational efficiency, and optimized capacity for the organization. The leadership team consists of experienced professionals from both healthcare and technology backgrounds, offering decades of experience in revolutionizing health systems. Their combined expertise allows DexCare to maintain a competitive edge and continually evolve in the fast-changing healthcare environment, ensuring that providers can meet the needs of their patients effectively. This adaptability is crucial for navigating the complexities of modern healthcare delivery.

The nxtHealth Smart Technologies for Telehealth significantly improve patient care by bringing therapeutic experiences outside of conventional clinical settings. With nxtHealth APPS, patients receive ongoing care as they can measure their health, collect data, report findings, and receive exercise guidance directly from their mobile devices. For example, nxtHealth WEARBLS complement the APPS by delivering essential data obtained from wearable sensors. These APPS and WEARBLS are seamlessly integrated through a HIPAA-compliant backend that features a provider portal with sophisticated data ANALYTX capabilities. In addition, nxtHealth boosts the quality of information shared, enhances communication between patients and healthcare providers, and elevates the overall standard of care through its intuitive design and smooth integration processes. Moreover, nxtHealth's suite of smart technologies for telehealth is designed to support patient-reported outcomes (PRO), cognitive evaluations, and rehabilitation initiatives, thereby promoting a comprehensive approach to patient wellness. This multifaceted system not only facilitates better health tracking but also empowers patients to take an active role in managing their health journey.

Elevate your digital marketing approach by fostering a constant focus on direct-to-consumer advertising. Shift your attention away from traditional metrics like clicks and site visits to gain a deeper understanding of how your digital campaigns impact patient behaviors. Evaluate if your strategies are successfully targeting the right audience and promoting beneficial health practices. With weekly updates on data, you can quickly and effectively enhance your campaigns across different platforms and specific publishers. Forge a link between your digital ad spending and its influence on business results and return on investment. By adopting a modern perspective on data and analytics, you can ensure the protection of health information privacy. Utilize direct feeds for internal analysis to gain comprehensive access to your essential DIFA marketing data. Explore the potential for both personal and non-personal promotional methods to work together in improving patient outcomes. Furthermore, incorporate direct data integrations from various publishers and platforms to elevate your measurement, optimization, and analytical skills. This approach not only strengthens your ability to evaluate your marketing efforts but also encourages ongoing innovation and adaptability in your strategies. Ultimately, a holistic view of your marketing initiatives will lead to more informed decision-making and enhanced effectiveness in reaching your goals.

Imagine a partner in commercial services that flawlessly meshes with your existing team—this is the essence of EVERSANA. We emphasize your business goals and provide a robust infrastructure aimed at protecting your investments. Our commitment lies in metrics and accountability, leveraging integrated and actionable data to enhance performance. Our extensive suite of services is designed to cater to a variety of needs, regardless of the scale of your operation. EVERSANA uniquely positions itself as the sole service provider capable of engaging with life sciences innovators in any manner necessary. You can tap into our broad array of services at every stage of the product life cycle, from pre-commercialization through to managing impending exclusivity loss. By seamlessly incorporating our offerings, you can develop bespoke, goal-oriented solutions to address challenges such as market access, distribution efficiency, patient adherence, and more. As a driving force in the life sciences services industry, EVERSANA removes the need to depend on multiple vendors or service providers. Rather, we have created a commercial services platform that works in concert with your processes, ensuring a cohesive approach that boosts both efficiency and effectiveness across your operations. This integration not only simplifies workflows but also empowers you to focus on what truly matters—achieving your business objectives.

Effectively identifying patients and accessing their medical records from EMR/EHR systems is crucial for providing suitable treatment and improving patient safety. EMR links enable healthcare providers to accurately identify patients and efficiently access information from EHR/EMR systems, thereby raising the quality of care delivered. The challenges associated with conventional EMR systems are addressed as the EMR link integrates effortlessly, offering the most straightforward method for data retrieval. Say farewell to the ongoing struggle with information overload in the EMR system, since finding the necessary information is made simple through an easy-to-use search function. Additionally, the EMR link features both web and native applications for Android and iOS, allowing users to add, edit, or remove patient information while on the go. This application seamlessly coordinates with prominent EMR platforms like Epic, Cerner, eClinicalWorks, and Allscripts, promoting efficient logging and retrieval of patient data, which ensures that healthcare providers can deliver timely and precise care. By incorporating mobile access and integration into your healthcare practice, patient management becomes more streamlined and effective than ever, ultimately enhancing the overall experience for both providers and patients alike.

You have access to all the necessary resources to seamlessly integrate health education into clinician workflows, leading to better outcomes and greater patient satisfaction, backed by a dedicated team that supports your development. Centralizing your health education and data allows for optimal accessibility, ensuring that your organization communicates a unified message that prioritizes patient-centered care. By effortlessly embedding standards-based health education into various health information technology systems, you can maintain a consistent educational framework. Our vigilant monitoring of clinical guidelines ensures that we promptly refresh content to reflect any changes, empowering you to provide up-to-date health information to your patients reliably. It is crucial to deliver health education at every interaction and touchpoint; whether you require simple patient instructions, engaging videos, or comprehensive decision aids, we address every facet of patient care thoroughly. This comprehensive strategy not only fulfills patient needs but also significantly improves their overall experience within the healthcare system, creating a more informed and satisfied patient population. Ultimately, this commitment to education and support leads to a transformative impact on health outcomes and patient satisfaction across the board.